Gladstone Hotel, Toronto

Character and staff

No comfortable seat in room

In a real neighborhood that I pobably would not have known if not for staying there.

Coffee machine on 4th floor was broken. No mini fridge in room.

loved the helpful staff, supported me in managing several business meetings in the cafe/bar, fabulous location

We loved it so much we booked a second night. Fantastic location, the 'feel' of the hotel was welcoming, comfortable and homey, and the design was outstanding - love the artwork and LOVE the old elevator! Bed was super comfy, and wifi was strong enough to support the few work meetings I had.

Nothing. Loved the whole thing.

Location. Friendly and extremely helpful staff Clean and comfortable room. Great food for brunch/lunch

The bar closed early midweek. The bar was closed completely for functions at the weekends The AC was quite noisy.

The hotel was in a good location, convenient for trams & buses. It was quite historical with a very old lift. Staff were good

Street noise at night was a little intrusive as it was quite near a rail track. Room rates were a little expensive

Fantastic historic hotel in a vibrant arena.

Location, design, space

No comments

While the room was small, the space was designed well and I was comfortable. The design is inspiring. Loved the unique art on each floor and the antique operational elevator.

There was a slight sewer smell from the sink.

Location was very pretty, and room was interesting. Seemed well kept, clean and in good maintenance.

Shower was poorly designed and ran water all over the bathroom floor. Easy to slip and fall on the polished tiles.

What a stunning boutique hotel! Each space was so special and we loved learning about the history of the hotel, as beautifully documented in the photo gallery. The elevator...the bar...the special touches to make our stay fab, were all recognized and appreciated.

It’s a really hip and cute boutique hotel in a great location, about a 45 min walk away to the downtown core and on the tram line. The neighbourhood is really cool with lots to eat and drink in the area. The hotel is really charming, with every floor a different theme.

You could hear people walking by in the hallway, and there were a lot of pigeons hanging around our window. Otherwise, it was great!

Interesting area of town. Great decor and styling.

Wasn’t very busy so it all felt a bit quiet and the room with billiard table etc was closed for renovation

Staff left a very good impression; they were very courteous, helpful, extremely hard working and very professional

We would have appreciated fridges in rooms

The staff was super nice. The pool table was a lot of fun. The drinks were good. The showers were very nice. The location is VERY convenient. The look of the hotel is unique and nice; especially the old fashioned elevator.

To the person who took the cue ball from the pool table: GIVE IT BACK! We played pool and re-set the table for the next player to play and the staff reported it missing. Whoever took the cue ball: YOU ARE A JERK! Don't ruin a good game for everyone else staying at this awesome hotel.

Excellent location cool retro hotel

Toilet in our room was running all night

We stayed in a Loft room for one night which was spacious, clean and relaxing. The bed (as others have mentioned) was so comfortable. A stylish hotel in a great area.

Loved the artwork displayed and thoughtful design of the building common areas and rooms

N/A

Unique property with great communal spaces. Loved the artwork and designs of the spaces. Friendly staff. Great location.

It was perfectly fine for me. But should note to others it is a busy urban area therefore lots of traffic noise at night.

The staff was friendly and the building is awesome with some very cool features, including an old style elevator. The room was decorated very nicely and has underground secure parking a 3 minute walk across the street. There is a little grocery store around back and its within walking distance to many little bars and restaurants. There was a few vagrants walking around outside, but no one that was bothersome. The room was actually very quite at night for the area.

One thing I should note, when we went to check in, the room was not ready for 1.5 hours past the check in time. Reception offered to pay for 2 drinks at the bar while we waited, however they never followed through with the offer. Not a big deal, it just should be mentioned. Unloading your baggage is a little difficult and has to be done in the back alley because the hotel main entrance is on a busy street. It was only a minor inconvenience in which the actual coolness of the hotel makes up for it.

It was so beautiful!! The room was so spacious as well

Cool area and great atmosphere

Location, common rooms are great but I return year after year mostly because of the wonderful, engaging and very competent, friendly professionalism of each and everyone of the staff.

I loved the original Gladstone version 1.0 imaginative, arty and fun. New version Gladstone 2.0 feels cold in comparison. And AC needs tweaking ..too noisy when the fan kicks in. But as I said I return because of the delightful staff. Especially as I am a solo traveller their attitude and care is appreciated.

Excellent place. Great value and excellent atmosphere.

I wish more heritage buildings could be this well maintained and curated. We loved the art exhibition of the buildings history since the late 1800s and other beautifully decorated common spaces. The rooms themselves were modern and comfortable and we had no issues with street noise. We had breakfast sandwiches and lattes from the cafe on the main floor and they were excellent. I feel that the price for location along with the boutique feel was very reasonable. Parking was easy to access, very close and reasonably priced for downtown Toronto. We look forward to coming back in the future and will definitely be recommending Gladstone House and the neighbourhood to our friends and family. Loved it!

I always appreciate a mini fridge in the room and always miss them when they aren’t included. I could also see that a winter time visit might be less comfortable as there wasn’t a good place for coats and boots in the rooms as they are quite small.