Gladstone Hotel, Toronto

Front Desk Staff were friendly, helpful, & efficient Elevator Operators were very friendly & always there fir you Housekeeping Staff were soo incredibly efficient & friendly, so many beautiful smiles!! Thank you for a memorable stay!

Parking was a little challenging

Great location and beautiful little boutique hotel with lots of character and charm. Staff were very friendly and helpful, the place was spotless and brunch was delicious in the cafe downstairs.

The noises of other guests in the hallways was definitely noticeable and woke us in the morning a couple of times. Nothing outrageous, just normal chatter.

Friendly staff, all amenities, great location

The hotel bar/cafe was booked for private functions all 3 nights of our stay. Would have liked the option to use it.

We loved the lift, it was historical, the staff was super friendly, they have a pool table, really fun to play in the evenings. The neighbourhood is idyllic, hyspter vibe with small restaurants around the corner, easy to arrive because has a few tramps walking distance.

All was great!

Wonderful time

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Beautifully designed and a really comfortable room. We particularly enjoyed the pool table outside our room

Only downside was that private events meant the bar wasn’t available for the evenings of our stay

Very design, very luxurious looking for a decent price, the staff was sweet

The rooms are a little bit small, but we didn’t come here to stay in the room! So it didn’t matter 😊

I loved the location, the staff, and the whole aesthetic. Having an original artist mural in my room was really cool.

It was pretty minor, but the elevator situation means you need to use the stairs most of the time.

I liked the artwork and the shared areas on each floor; the reading materials and the unique touches made my stay special. The restaurant was reasonably priced and quiet when I was there. The staff were exceptional.

I don't know why the shower drains the way it does, but the entire bathroom floor filled with water from my shower and the drain didn't collect the water well in the way it was set up. I had to use the bathmat to mop it up and it was wet for half the day. My room did not have a small desk (or place to sit with a laptop. I expect next time I will use the common areas more.

In addition to a convenient location, the originality of the interior design of the individual rooms as well as of the common spaces, with all the comfort of a modern Hotel but with the feeling of being in an artistic gallery in a historical building, including it’s now almost unique elevator. The attention of the staff made us also feeling very welcome.

Nothing at all

Atmosphere and staff were personable. The art and plants were especially wonderful!

We would have liked longer opening hours for the wonderful restaurant! Breakfast was served a bit late (from 8am) and we didn’t make it back in time in the evenings for a snack or drink (10pm).

The location and the staff

Room size

Old style and art

The room was wonderful; the whole hotel is so beautiful; the fitness area is really cute; the location was excellent; the staff were lovely.

Great look and feel. Modern retro boutique hotel

Character and staff

No comfortable seat in room

In a real neighborhood that I pobably would not have known if not for staying there.

Coffee machine on 4th floor was broken. No mini fridge in room.

loved the helpful staff, supported me in managing several business meetings in the cafe/bar, fabulous location

We loved it so much we booked a second night. Fantastic location, the 'feel' of the hotel was welcoming, comfortable and homey, and the design was outstanding - love the artwork and LOVE the old elevator! Bed was super comfy, and wifi was strong enough to support the few work meetings I had.

Nothing. Loved the whole thing.

Location. Friendly and extremely helpful staff Clean and comfortable room. Great food for brunch/lunch

The bar closed early midweek. The bar was closed completely for functions at the weekends The AC was quite noisy.

The hotel was in a good location, convenient for trams & buses. It was quite historical with a very old lift. Staff were good

Street noise at night was a little intrusive as it was quite near a rail track. Room rates were a little expensive

Fantastic historic hotel in a vibrant arena.

Location, design, space

No comments

While the room was small, the space was designed well and I was comfortable. The design is inspiring. Loved the unique art on each floor and the antique operational elevator.

There was a slight sewer smell from the sink.

Location was very pretty, and room was interesting. Seemed well kept, clean and in good maintenance.

Shower was poorly designed and ran water all over the bathroom floor. Easy to slip and fall on the polished tiles.

What a stunning boutique hotel! Each space was so special and we loved learning about the history of the hotel, as beautifully documented in the photo gallery. The elevator...the bar...the special touches to make our stay fab, were all recognized and appreciated.

It’s a really hip and cute boutique hotel in a great location, about a 45 min walk away to the downtown core and on the tram line. The neighbourhood is really cool with lots to eat and drink in the area. The hotel is really charming, with every floor a different theme.

You could hear people walking by in the hallway, and there were a lot of pigeons hanging around our window. Otherwise, it was great!

Interesting area of town. Great decor and styling.

Wasn’t very busy so it all felt a bit quiet and the room with billiard table etc was closed for renovation

Staff left a very good impression; they were very courteous, helpful, extremely hard working and very professional

We would have appreciated fridges in rooms

The staff was super nice. The pool table was a lot of fun. The drinks were good. The showers were very nice. The location is VERY convenient. The look of the hotel is unique and nice; especially the old fashioned elevator.

To the person who took the cue ball from the pool table: GIVE IT BACK! We played pool and re-set the table for the next player to play and the staff reported it missing. Whoever took the cue ball: YOU ARE A JERK! Don't ruin a good game for everyone else staying at this awesome hotel.

Excellent location cool retro hotel

Toilet in our room was running all night

We stayed in a Loft room for one night which was spacious, clean and relaxing. The bed (as others have mentioned) was so comfortable. A stylish hotel in a great area.

Loved the artwork displayed and thoughtful design of the building common areas and rooms

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Unique property with great communal spaces. Loved the artwork and designs of the spaces. Friendly staff. Great location.

It was perfectly fine for me. But should note to others it is a busy urban area therefore lots of traffic noise at night.

The staff was friendly and the building is awesome with some very cool features, including an old style elevator. The room was decorated very nicely and has underground secure parking a 3 minute walk across the street. There is a little grocery store around back and its within walking distance to many little bars and restaurants. There was a few vagrants walking around outside, but no one that was bothersome. The room was actually very quite at night for the area.

One thing I should note, when we went to check in, the room was not ready for 1.5 hours past the check in time. Reception offered to pay for 2 drinks at the bar while we waited, however they never followed through with the offer. Not a big deal, it just should be mentioned. Unloading your baggage is a little difficult and has to be done in the back alley because the hotel main entrance is on a busy street. It was only a minor inconvenience in which the actual coolness of the hotel makes up for it.

It was so beautiful!! The room was so spacious as well

Cool area and great atmosphere

Location, common rooms are great but I return year after year mostly because of the wonderful, engaging and very competent, friendly professionalism of each and everyone of the staff.

I loved the original Gladstone version 1.0 imaginative, arty and fun. New version Gladstone 2.0 feels cold in comparison. And AC needs tweaking ..too noisy when the fan kicks in. But as I said I return because of the delightful staff. Especially as I am a solo traveller their attitude and care is appreciated.

Excellent place. Great value and excellent atmosphere.

I wish more heritage buildings could be this well maintained and curated. We loved the art exhibition of the buildings history since the late 1800s and other beautifully decorated common spaces. The rooms themselves were modern and comfortable and we had no issues with street noise. We had breakfast sandwiches and lattes from the cafe on the main floor and they were excellent. I feel that the price for location along with the boutique feel was very reasonable. Parking was easy to access, very close and reasonably priced for downtown Toronto. We look forward to coming back in the future and will definitely be recommending Gladstone House and the neighbourhood to our friends and family. Loved it!

I always appreciate a mini fridge in the room and always miss them when they aren’t included. I could also see that a winter time visit might be less comfortable as there wasn’t a good place for coats and boots in the rooms as they are quite small.

Food In bar for both breakfast and dinner was excellent! Loved the art in the hotel

Cleaniness and neighbourhood is upcoming, but

Would have been nice to have a luggage stand.

Loved the character and decor! The location is pretty good too. Lots of good restaurants near by.

Our toilet didn’t work great. Kept running so you had to fiddle with it each time to get it to refill for the next flush. The window blind apparently had a remote for it but we never found it and it can’t be pulled down manually. No one told us about the remote until check out but I’m almost certain it was missing anyways. Otherwise, this was a great spot to stay.

The bed was amazing. The hotel is gorgeous, and the staff are wonderful & friendly.

The hotel is a bit pricey and the room is on the smaller side.

The historical and funky vibe of the whole hotel was awesome!!!! Staffing were amazing! We came in from the rain and were greeted with towels. Communal areas on each floor was a lovely touch that you just don't say these days

No fridge in the room

A diamond in the rough. Amazing hotel.

We loved it! This hotel exceeded our expectations in every way possible. We were down for a concert at Budweiser Stage and it's location is great (we walked to and from the venue) and there is so much going on on Queen St West that you couldn't possibly be bored or disappointed with the area. The atmosphere and vibe of the hotel is trendy and a little funky. Loved the artwork on display (it seems they have a rotating gallery of artists come through which is a really nice touch). Staff were super friendly and helpful. The room is described to be on the smaller side but we actually found it to be fairly large and very comfortable (compared to other small boutique hotels we have stayed at), was clean and the bed was so comfortable. We also LOVED the price point of the hotel. Given how expensive staying in Toronto has become, it was a surprise to find this gem of a place to stay since we were able to be at a fun boutique hotel in a fabulous area of the city and still stay within budget (especially since a very similar hotel *ahem - a block away* which we also love is almost double the price). My only regret is we were just down for one night so I didn't get to fully take in all the hotel had to offer (restaurant, bar, library and more!) but I will certainly be coming back to stay here often. Do yourself a favour and book a room here...you will not be disappointed!

The originalist of the building made modern loved it

The windows in the room were gorgeous

Good location. Staff very friendly and helpful. Helped with phone chargers, ironing boards and steamers.

Expensive for what it is but so is the rest of accommodation in Toronto.

The text concierge service was great. They had us in a room away from the elevator as requested, so noise was not an issue. Service and attitude from everyone we encountered was great. Very clean and stylish updates while preserving this historic property.

Not a lot of amenities. Shower design isn't the best for not getting water all over the bathroom. But great for a short stay.