Gladstone Hotel, Toronto

Location was perfect, also clean and all good!

NA

Nice

The scent in the room was too strong. We were warned it would be on the common areas, but it was also in our room. We were asked via email to give details about our visit . I mentioned celebrating my husband's Birthday and that our daughter had been married there . No other contact after that. Felt a bit impersonal.

Great location. Loved the original elevator. Traditional features but contemporary vibe. Spacious rooms with high ceilings

Nothing

Helpful staff, liked the pool table, great room cleaning service, oldest lift in town talking point.

Basement toilets

The windows and window benches in the corner room. Lounge areas on each floor were nice, wish we would have been there long enough to enjoy them. Was worried about noise from street and trains, but wasn't a problem.

Blinds in the big windows were fun to play with, but didn't block the light very well. It's pretty far from downtown attractions, which might make us avoid it in the future. On this trip, it was close to an event we were attending, so it was perfect. Great street with restaurants and walkable to Dundas St W and Harbourfront.

Excellent location. Really a stone's throw away from so many cool places. The hotel itself is also really cool - it's a historic building with the only functioning manual elevator in Toronto. This is a double-edged sword though; this means that the elevator always needs an operator to be used, and they need to be called if they're not around. For facilities, it was pretty standard. The comforter was VERY warm, we actually had to lower the thermostat because we were too warm. The smart TV had an option for YouTube that didn't work, but Netflix seemed to work. Apparently this is common, and they offered to move us to another room, but that day they had to had a full house so they offered us a free late check-out instead. A very nice gesture from caring staff. The restaurant on the ground floor is also quite good.

Great design with a wonderful artistic taste, and a beautiful duality of modern and victorian! Comfy bed and linens. Nice dimable mood lighting in the room. Different activies in common rooms on each floor (2nd - spot to eat with balcony, 3rd - pool table, 4rd - library, chess, and coffee). And good coffee too (although it is out in the common area, robe slippers are provided, so all good!). Would stay again!

Our only complaint is we wish there was a mini-fridge in the room. The staff was nice in saying would could use the common area mini-fridge, where the coffee cream is kept. It did the trick, but we felt a little uncomfortable to store it in a public place where someone may swipe it or cleaning staff may toss it unknowingly. Neither happened, and our food was fine, but it just caused us a bit of awkward worry. A microwave would also be great in the 2nd floor common room.

Beautiful heritage building with an awesome old-fashioned elevator. Great common spaces, including free coffee all day. High quality food served in on-site restaurant

Higher pet fees than advertised. A per pet per day fee is just not acceptable, when there is only a one time fixed cost for extra cleaning. Rooms are a bit small for comfort on a multi-night stay.

Everything is super modern, but still retains so much vintage charm.

The location, very close to amenities and the old vibe look of the hotel was amazing, they also have a pool table and the elevator it gives the vibe of a museum, the food was great too and the staff.

Although not a big deal the parking is offsite, and we got a ticket, but the hotel took care of it right away, I would said they went above and beyond.

Funky design

Problem with controlling heat in room

It was super cute, loved it!

The hotel was absolutely gorgeous, really great vibe, also the breakfast was phenomenal I’m gonna be dreaming about it for months to come!

My only criticism would be not having a mini fridge in the room. No biggie though, overall I love this place and will be back

Groovy

Small rooms but totally worth it

Beautiful building. Gorgeous rooms.Very freiny friendly staff.

I really don’t have anything negative to say about this hotel. It was fantastic. Only thing that wasn’t great. ppl were still up ,outside our room until after 4:30 am was a bit noisy.

For me never having been to Toronto in fact in Canada in general and not really knowing where to stay, the Gladstone House was THE perfect place to experience the city for the first time. When I say the interior is absolutely GORGEOUS. So good for any picture moment and being surrounded by a beautiful and vibrant atmosphere. From the curated artwork that gets changed every few months to the steampunk style century old elevator — all the way to the rooms and accommodations with the gold features and pops of color it’s absolutely breathtaking! It’s literally in walking vicinity or even a five to 10 minute drive to any popular spot ranging from restaurants, music videos, jazz bars, shops, and more. Literally the perfect place to stay. It was my first solo trip internationally as well as my birthday and the staff made sure I had such a special time during my stay. They gifted me a handwritten note and a bottle of wine. They also checked in on me daily, providing recommendations for places to go. Overall they were so friendly! I’ve never experienced such amazing service like this before. I do plan to come back to Toronto again and I do plan staying at the Gladstone House. I couldn’t picture saying anywhere else and I’ve already raved about this beautiful boutique hotel to all my friends.

The shower didn’t have a door. It was an open concept. I don’t know if it’s like that for all rooms. I stayed in a queen studio

Beds were comfy and loved the vibe. Wanted to enjoy your beautiful bar but got home after closed. Next time. Provided robes that was nice.

Loved it

Great staff, all very helpful and kind. Nice bar. The old fashioned elevator was cool.

Waking up in my underpants on a different floor of the hotel and then having to get the night Porter to let me back into my room but that is on me, I never sleep walked before in my entire life! 😁

Very good location, a real neighbourhood, with good restaurants close by. The room is comfortable. The book selection on the bookshelves is excellent. The best thing: the elevator. Very nice old building, cool common areas.

The bathroom drain. The fact that the bathroom door is very noisy and without a real handle; if somebody uses during the night, the other person will be woken up. I would much prefer the sink with the toilet, but I'm afraid there is nothing that can be changed at this point.

No coffee in the room

Wasn't one thing we didn't like!! Beautiful hotel and stay!

Old and historical building, renovated. Good location when it comes to restaurants, a bit far from the center (CN tower, harbourfront). Nice room, nice gym.

The staff wasn’t always responsive, especially via Booking or email in the weeks leading up to our stay. I had a couple of messages/emails ignored and unanswered.

The neighbourhood is lively and interesting. The hotel is beautiful and well decorated. The room is small, with no closet; it's meant for short stays.

The water in the shower doesn't quite flow towards the drain. Neither closet nor room to put things on.

The room was a good size and the beds were super comfortable. The electronic black out blinds were a bonus as it made the room nice and dark at night to make it easier to sleep.

The rooms could use a mini fridge in order to keep water cold or be able to keep items in your room for breakfast. The shower leaked into the room a bit and soaked the bathmat.

Great location, friendly staff, comfortable room

Toilette flap getting stuck so toilette keeps running - needs adjustment.

Clean and comfortable bed. Beautiful lobby. Friendly staff.

Small room

Beautiful comfy building and wonderful location. The common areas are super cute and inviting

The room was quite small for a multiple day stay for work - no desk - and no coffee machine inside the room, having to go to the shared coffee machine requires getting ready first. Aside from that wonderful

The beds are comfy. I really liked the common areas. We spent a lot of time in the 4 the floor seating area. Both restaurants were great. The staff was helpful and always available.

The heating system was a bit weird. It was kind of a nice between being too hot and too cold. But it wasn’t a deal breaker or anything.

Beautiful, comfortable

Nothing

The building , common areas and the room have great character

Cool unique lounge areas throughout property.

Rooms were kinda small.

The hotel was beautiful, clean, and full of charm. All the staff was friendly and accommodating. The streetcar line stops right in front of the hotel which couldn’t be more convenient. Melody’s Bar which is on the premises is an absolute must for drinks! I do t have a single complaint.

Location Decor Staff Beds are comfy Clean Cool vibe

Rooms small Shower doesn't drain properly No storage in rooms HVAC very noisy No bottled water in room Coffee pods didn't work properly

Quite a find. Fantastic hotel, great room and breakfast. Good location with tram/street car right outside the hotel.

Perhaps room which had little storage.

Great location. So many places within walking distance.

Front Desk Staff were friendly, helpful, & efficient Elevator Operators were very friendly & always there fir you Housekeeping Staff were soo incredibly efficient & friendly, so many beautiful smiles!! Thank you for a memorable stay!

Parking was a little challenging

Great location and beautiful little boutique hotel with lots of character and charm. Staff were very friendly and helpful, the place was spotless and brunch was delicious in the cafe downstairs.

The noises of other guests in the hallways was definitely noticeable and woke us in the morning a couple of times. Nothing outrageous, just normal chatter.

Friendly staff, all amenities, great location

The hotel bar/cafe was booked for private functions all 3 nights of our stay. Would have liked the option to use it.

We loved the lift, it was historical, the staff was super friendly, they have a pool table, really fun to play in the evenings. The neighbourhood is idyllic, hyspter vibe with small restaurants around the corner, easy to arrive because has a few tramps walking distance.

All was great!

Wonderful time

N/a

Beautifully designed and a really comfortable room. We particularly enjoyed the pool table outside our room

Only downside was that private events meant the bar wasn’t available for the evenings of our stay

Very design, very luxurious looking for a decent price, the staff was sweet

The rooms are a little bit small, but we didn’t come here to stay in the room! So it didn’t matter 😊

I loved the location, the staff, and the whole aesthetic. Having an original artist mural in my room was really cool.

It was pretty minor, but the elevator situation means you need to use the stairs most of the time.

I liked the artwork and the shared areas on each floor; the reading materials and the unique touches made my stay special. The restaurant was reasonably priced and quiet when I was there. The staff were exceptional.

I don't know why the shower drains the way it does, but the entire bathroom floor filled with water from my shower and the drain didn't collect the water well in the way it was set up. I had to use the bathmat to mop it up and it was wet for half the day. My room did not have a small desk (or place to sit with a laptop. I expect next time I will use the common areas more.

In addition to a convenient location, the originality of the interior design of the individual rooms as well as of the common spaces, with all the comfort of a modern Hotel but with the feeling of being in an artistic gallery in a historical building, including it’s now almost unique elevator. The attention of the staff made us also feeling very welcome.

Nothing at all

Atmosphere and staff were personable. The art and plants were especially wonderful!

We would have liked longer opening hours for the wonderful restaurant! Breakfast was served a bit late (from 8am) and we didn’t make it back in time in the evenings for a snack or drink (10pm).

The location and the staff

Room size

Old style and art

The room was wonderful; the whole hotel is so beautiful; the fitness area is really cute; the location was excellent; the staff were lovely.