Gladstone Hotel, Toronto

Well thought out, cool stylistic touches, spacious and comfortable room.

Nothing I didn’t like!

Always clean and fresh. Super accommodating staff. Awesome vibes.

I forgot my air pods there 😩

The hotel was beautiful and the staff was very friendly. Good coffee available and restaurant.

The neighborhood didn’t have much shopping.

Victorian grandeur with well-designed and bright modern interior, classy laid-back vibe, fab art, plants, friendly staff… espresso machine, gym, good Ontario wines in the bar, location perfect for walking to all we wanted to visit

Lovely hotel with great links to the tram service to get into the centre of Toronto. Beautiful building with amazing interior including the birdcage style lift. Would recommend.

N/A

Beautiful hotel, good location, staff was really nice and helpful, comfy bed, meal at the cafe was delicious

Our stay was great. Staff was very friendly. Location is perfect, in walking distance to Ossington Ave and Little Italy. Hotel itself is beautiful.

Rooms are a bit small, but this is mentioned on the website so it was expected.

The location was great. Right on a trolley stop. Everyone was absolutely amazing and so helpful!

Nothing

The atmosphere and the original features of the building

The hangers, the don’t keep clothes on them.

Very clean, easy check in and room access, very friendly service from all staff. Clean and nice looking room with a great vanity. Great location with streetcars right out front.

Noisy - window's don't muffle sound from the street outside but understandable since it's an old building. Small room for the cost and bed felt a little small.

The building is beautiful!! Room fantastic! Little noisey outside, but thats because its a very active and fun street. We went walking around after our concert and felt safe, had some late night pizza in a park. The staff set this place apart, they are so friendly and happy to help, we felt really welcomed and care for.

Toilet needs to be repaired, ran all night, difficult to flush.

Great location! I had a comfortable 1 week stay here. I liked the artsy vibe there.

Loved the vibe, great location and the rooms were comfortable. Very easy to find and lots to do in the area.

Not much negative to say to be honest. Odd the sinks were inside the actual room instead of the bathroom and it would be nice to have a mini fridge to keep drinks cool or store some food or leftovers.

All of the art Everyone was very helpful and friendly

It’s beautiful and original. It has a very colourful and welcoming aesthetic

I loved the hotel and its restaurant. It was great to have parking as well. I would stay there again

Lots of street noise, yelling and music. Maybe it would have been quieter if our room wasn’t facing Queen Street.

Great hotel. The staff was amazing!

Lovely hotel conveniently located on the streetcar line. The staff were helpful and welcoming. The room was bright and the king bed was so comfy.

That same convenient streetcar woke me up in the morning.

Everything

Hotel is beautiful, has a particular style and vibe! Great service, nice restaurant, comfy rooms, convenient location. What more can one ask:)

Windows were dirty in my room, one towel was missing for a couple of days, and there was not a lot of space around the bed:)

One night - they kept our bags for us all day.

Was a quick visit. Not enough time to dislike anything.

Bistro was excellent. The gym looked good but we didn’t get a chance to use it as we didn’t know it existed at the time of booking. Location was 20 minute walk to Queen Elizabeth Theatre and BMO field

Older renovated property so expect some creeking floors

It was modern in a historical building.

Very few surfaces to put stuff on in the room that were not low. And only garbage in room was in bathroom.

Design, staff friendly

À chair in the room would have been a bonus

Decor and comfiness

Elevator needs to be controlled by an employee

It was a great boutique hotel. Lovely design features and lots of artwork that celebrates the history of the building

Location was perfect, also clean and all good!

NA

Nice

The scent in the room was too strong. We were warned it would be on the common areas, but it was also in our room. We were asked via email to give details about our visit . I mentioned celebrating my husband's Birthday and that our daughter had been married there . No other contact after that. Felt a bit impersonal.

Great location. Loved the original elevator. Traditional features but contemporary vibe. Spacious rooms with high ceilings

Nothing

Helpful staff, liked the pool table, great room cleaning service, oldest lift in town talking point.

Basement toilets

The windows and window benches in the corner room. Lounge areas on each floor were nice, wish we would have been there long enough to enjoy them. Was worried about noise from street and trains, but wasn't a problem.

Blinds in the big windows were fun to play with, but didn't block the light very well. It's pretty far from downtown attractions, which might make us avoid it in the future. On this trip, it was close to an event we were attending, so it was perfect. Great street with restaurants and walkable to Dundas St W and Harbourfront.

Excellent location. Really a stone's throw away from so many cool places. The hotel itself is also really cool - it's a historic building with the only functioning manual elevator in Toronto. This is a double-edged sword though; this means that the elevator always needs an operator to be used, and they need to be called if they're not around. For facilities, it was pretty standard. The comforter was VERY warm, we actually had to lower the thermostat because we were too warm. The smart TV had an option for YouTube that didn't work, but Netflix seemed to work. Apparently this is common, and they offered to move us to another room, but that day they had to had a full house so they offered us a free late check-out instead. A very nice gesture from caring staff. The restaurant on the ground floor is also quite good.

Great design with a wonderful artistic taste, and a beautiful duality of modern and victorian! Comfy bed and linens. Nice dimable mood lighting in the room. Different activies in common rooms on each floor (2nd - spot to eat with balcony, 3rd - pool table, 4rd - library, chess, and coffee). And good coffee too (although it is out in the common area, robe slippers are provided, so all good!). Would stay again!

Our only complaint is we wish there was a mini-fridge in the room. The staff was nice in saying would could use the common area mini-fridge, where the coffee cream is kept. It did the trick, but we felt a little uncomfortable to store it in a public place where someone may swipe it or cleaning staff may toss it unknowingly. Neither happened, and our food was fine, but it just caused us a bit of awkward worry. A microwave would also be great in the 2nd floor common room.

Beautiful heritage building with an awesome old-fashioned elevator. Great common spaces, including free coffee all day. High quality food served in on-site restaurant

Higher pet fees than advertised. A per pet per day fee is just not acceptable, when there is only a one time fixed cost for extra cleaning. Rooms are a bit small for comfort on a multi-night stay.

Everything is super modern, but still retains so much vintage charm.

The location, very close to amenities and the old vibe look of the hotel was amazing, they also have a pool table and the elevator it gives the vibe of a museum, the food was great too and the staff.

Although not a big deal the parking is offsite, and we got a ticket, but the hotel took care of it right away, I would said they went above and beyond.

Funky design

Problem with controlling heat in room

It was super cute, loved it!

The hotel was absolutely gorgeous, really great vibe, also the breakfast was phenomenal I’m gonna be dreaming about it for months to come!

My only criticism would be not having a mini fridge in the room. No biggie though, overall I love this place and will be back

Groovy

Small rooms but totally worth it

Beautiful building. Gorgeous rooms.Very freiny friendly staff.

I really don’t have anything negative to say about this hotel. It was fantastic. Only thing that wasn’t great. ppl were still up ,outside our room until after 4:30 am was a bit noisy.

For me never having been to Toronto in fact in Canada in general and not really knowing where to stay, the Gladstone House was THE perfect place to experience the city for the first time. When I say the interior is absolutely GORGEOUS. So good for any picture moment and being surrounded by a beautiful and vibrant atmosphere. From the curated artwork that gets changed every few months to the steampunk style century old elevator — all the way to the rooms and accommodations with the gold features and pops of color it’s absolutely breathtaking! It’s literally in walking vicinity or even a five to 10 minute drive to any popular spot ranging from restaurants, music videos, jazz bars, shops, and more. Literally the perfect place to stay. It was my first solo trip internationally as well as my birthday and the staff made sure I had such a special time during my stay. They gifted me a handwritten note and a bottle of wine. They also checked in on me daily, providing recommendations for places to go. Overall they were so friendly! I’ve never experienced such amazing service like this before. I do plan to come back to Toronto again and I do plan staying at the Gladstone House. I couldn’t picture saying anywhere else and I’ve already raved about this beautiful boutique hotel to all my friends.

The shower didn’t have a door. It was an open concept. I don’t know if it’s like that for all rooms. I stayed in a queen studio

Beds were comfy and loved the vibe. Wanted to enjoy your beautiful bar but got home after closed. Next time. Provided robes that was nice.

Loved it

Great staff, all very helpful and kind. Nice bar. The old fashioned elevator was cool.

Waking up in my underpants on a different floor of the hotel and then having to get the night Porter to let me back into my room but that is on me, I never sleep walked before in my entire life! 😁

Very good location, a real neighbourhood, with good restaurants close by. The room is comfortable. The book selection on the bookshelves is excellent. The best thing: the elevator. Very nice old building, cool common areas.

The bathroom drain. The fact that the bathroom door is very noisy and without a real handle; if somebody uses during the night, the other person will be woken up. I would much prefer the sink with the toilet, but I'm afraid there is nothing that can be changed at this point.

No coffee in the room

Wasn't one thing we didn't like!! Beautiful hotel and stay!

Old and historical building, renovated. Good location when it comes to restaurants, a bit far from the center (CN tower, harbourfront). Nice room, nice gym.

The staff wasn’t always responsive, especially via Booking or email in the weeks leading up to our stay. I had a couple of messages/emails ignored and unanswered.

The neighbourhood is lively and interesting. The hotel is beautiful and well decorated. The room is small, with no closet; it's meant for short stays.

The water in the shower doesn't quite flow towards the drain. Neither closet nor room to put things on.