1 Hotel, Toronto

Comfort: Insanely comfortable bedding. Staff: Everyone was so nice! Amenities: Rooftop pool was gorgeous with a great view. Also, the gym had Pelotons which was great.

I would have liked more than caffeinated teas ie chamomile and mint. I asked and they gave me some.

I could feel/ hear the music from the frestaraunt

This hotel was close to our son’s apartment plus the Blue Jays stadium so we were able to walk to both. It was a very nice facility.

There was so much construction going on all around but that’s not anyone’s fault. Parking is always a challenge in big cities and this was no different so we just did valet even though pricey and walked.

nice

nice

Possibly the best hotel I have ever been to. The service is not only good, it's impressed. I love their environmentally friendly but still luxuries approach to hosting guests. I would definitely book again.

I honestly can't complaij about anything.

Everything !!!!!!

Pricing for the hotel cocktails and food was a little expensive. Even though I noted that I would arrive at 3pm my room was not ready until 4pm. I did receive a complementary drink for the delay. The traffic was very loud outside with sirens going off at least 2 or 3 times a day/night. The construction at hotel was noisy on the rooftop as well as it being outside around the hotel. My panoramic King view was a little bit of an eyesore but that’s due to construction. Lastly, the knocking at my door at odd hours of the night offering services was a little off putting - seeing as though I was alone.

greenery

This hotel gets it right from every perspective. The design, the hospitality, the bars and restaurants are very carefully thought out. The experience when you walk through the door until you check out is very welcoming. My partner and I have stayed here twice and will continue to make this hotel a regular destination.

I loved everything about this hotel. Aesthetically, it was welcoming, warm, and beautiful. Every aspect--from the room (the bed was soooo comfortable--to the lobby AND the food was great, too.

Hard to find fault with something pretty perfect but the shower could use a place for personal shampoo, etc., and a couple more hooks to dry wet towels.

First time staying at 1. Amazing, the staff was cordial, polite, attentive and incredibly helpful. Will absolutely be staying again when we go to Toronto! Thank you so much for the hospitality. It is not frequent you find true hospitality like that.

Not really anything we didn’t like! Worth the price although we wish we could have afforded to stay longer. Hands down the most accommodating and comfortable hotel stay I’ve had in recent memory. Thank you!

Everything: As always outstanding interior and service!

The staff is incredible, the amenities are amazing and the room had all the comforts of home and some. We can’t wait to go back!

The staff and service was great. Super helpful and accommodating. The room was spacious, modern and clean. The restaurants were great!

cool hotel

location

Eco-friendly, friendly and clean

amazing hotel! Great staff that helped with every little thing. new and super accommodating, one of the best!

Loved the interriour

Was a bit sad that we couldnt get a table, as hotel guests, at the restaurant

We loved this hotel. Exceptionally clean, excellent and accommodating staff, very unique hotel in a walking distance to downtown attractions. We felt that we were welcomed and important guests. Breakfast was amazing. It is pricey, but you get the value for the money. We would definitely return to this hotel

We offered an ice for a specific time a few days before coming and it was not delivered to us. But it wasn’t a big deal

Beautiful hotel, beautiful room, very helpful staff.

Friendly helpful and attentive staff. Lovely comfortable room, beautifully appointed. Great to have free lifts into town by in-house chauffeur Fruit available at reception - great stuff. Lovely rooftop pool. Fabulous views.

Food and drinks a little pricey. Evening music way too loud for a conversation in Harriet's roof bar, which is a shame. Would have been good to have the room voile and curtain separate so that privacy could be achieved without having to close the curtains and put lights on. Sustainability is meant to be one of the hotel's core values!

Clean and comfortable beds. Spacious and very nicely decorated. Excellent service.

high end, and comfortable.

very loud in the evening.

Pretty nice and modern hotel. We had a very nice 2 queens room. Breakfast was as well really good. Very nice lobby with a good bar. Guests are offered the complimentary usage of 1-2 black Tesla cars with drivers which we used 4 times to take us to different places in the city. My son really liked it. There is even a pool on the top floor which we did not use during our stay. - Important note: Although we had to wait for more than two hours to get our keys, one person at reception desk was very helpful, trying to compensate the delay with a little price deduction and a comfortable late check out. Thank for this again. - The guy at the concierge desk is great help!

When we arrived at the hotel at 4pm we had to wait for more than two hours to get the keys, with no real updates from the reception desk during that time ("we are pinging them again and again"). Given the location of the room (little bit far from all the attractions in the city) the view from the room was poor. Unfortunately not everybody in the hotel was very friendly, but rather arrogant.

a returning customer to a superb hotel

nothing

Food options were fantastic. Tasted amazing and felt very healthy and wholesome Loved the steam room. Had it all to myself three times. Gym was great. Rooftop was stunning, along with bar and restaurant. The room itself felt very nurturing

Cutlery was forgotten on a breakfast delivered to the room. Was checking out that morning and didn’t have time to request it. May have gotten cold by then anyway