The Westin Hotel, Tokyo
The Westin Tokyo, opened in 1994, is a refined urban sanctuary located in the sophisticated Ebisu district. Its design blends classic European elegance with Japanese sensibilities, featuring signature marble pillars and interiors that feel like a grand indoor conservatory. Recently renovated, the hotel pays homage to the local history of Ebisu—once home to a famous beer factory—by incorporating artistic nods to water and industrial heritage throughout the space.
A standout feature is the Westin Garden, an urban oasis designed by world-renowned landscape artist Kazuyuki Ishihara. Boasting hundreds of plant varieties, it provides a tranquil escape from the city’s energy. The hotel is also deeply committed to guest wellness, famously offering the “Heavenly Bed” for restorative rest and signature white tea-scented amenities that create a calming, sensory experience from the moment you arrive.
The location is exceptionally convenient, connected via an underground passage to Yebisu Garden Place, a premier complex filled with shops and restaurants. Being just steps away from Ebisu Station on the JR Yamanote Line, guests have effortless access to major city hubs like Shibuya and Roppongi.
For explorers, the neighborhood is perfect for leisurely walks, with the picturesque Meguro River—famed for its cherry blossoms—within easy reach. Whether you are enjoying a cocktail at the top-floor bar with views of the Tokyo skyline or visiting the nearby Tokyo Metropolitan Teien Art Museum, the hotel serves as a graceful, central base for experiencing Tokyo’s dynamic mix of tradition and modernity.
Expert reviews
“The folks who build Westin hotels snagged themselves a location to brag about when they set up shop in Tokyo’s residential Ebisu neighborhood. Sure, these are not luxury rooms, but they’re nothing to complain about and just a few strides from Yebisu Garden Place.”
What guests liked
- Friendly staff
- Spacious rooms
- Great location
- Comfortable beds
Location
Recent guest reviews
11 April 2025
The class of Westin in Tokyo
Tokyo Westin is always the same: classy and sophisticated! Wonderful place, excellent breakfast, friendly staff but the bed was a bit too soft
27 March 2024
The Westin lived up to the luxury accommodation and facilities like always!
The bar and restaurant were really good. The hotel is very nice and all of the staff were very nice and helpful!
N/A
14 March 2024
Pleasent but can be better if it had a good start at the first place.
Location and interior is really good.
Most of the staffs were nice but not the one who had checked us in at the front desk. She was kind of rude while checking my booking. She insisted that I had only booked one rooms instead of three even though I already showed her my booking information. It took her a really really long time to check my booking again in office and leaving my whole family just standing there feeling ignored. I am quite disappointed for such a famous brand as Westin having this kind of unprofessional staff as the front desk.
27 January 2024
We had a comfortable stay.
Hospitality was excellent and the staff was very courteous.
12 November 2023
Enjoyable with room for improvement . Thanks
Location and special holiday decorations.
Huge Thanks for the birthday card with goodies and swan shaped towels made it memorable & special .
We are tourists and would’ve been nice in getting More specific information about places and attractions and even making reservations for the hotel guests
25 September 2023
Week of luxury in a Tokyo oasis
Exceptional facilities and customer service
Nothing
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kids' meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Chapel/shrine
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Sauna (additional charge)
- - Fitness centre
- - Spa & wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi (additional charge)
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Fitness
Outdoors
- - Garden
Cleaning services
- - Laundry
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Electric vehicle charging station
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers

More photos

2 January 2026
Ok to choose this hotel, if rest of the 5 stars much more expensive in tokyo