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The Westin Hotel, Tokyo

1 Chome-4-1 Mita, Meguro-Ku, Tokyo 153-8580, Japan (show on map)

The Westin Tokyo, opened in 1994, is a refined urban sanctuary located in the sophisticated Ebisu district. Its design blends classic European elegance with Japanese sensibilities, featuring signature marble pillars and interiors that feel like a grand indoor conservatory. Recently renovated, the hotel pays homage to the local history of Ebisu—once home to a famous beer factory—by incorporating artistic nods to water and industrial heritage throughout the space.

A standout feature is the Westin Garden, an urban oasis designed by world-renowned landscape artist Kazuyuki Ishihara. Boasting hundreds of plant varieties, it provides a tranquil escape from the city’s energy. The hotel is also deeply committed to guest wellness, famously offering the “Heavenly Bed” for restorative rest and signature white tea-scented amenities that create a calming, sensory experience from the moment you arrive.

The location is exceptionally convenient, connected via an underground passage to Yebisu Garden Place, a premier complex filled with shops and restaurants. Being just steps away from Ebisu Station on the JR Yamanote Line, guests have effortless access to major city hubs like Shibuya and Roppongi.

For explorers, the neighborhood is perfect for leisurely walks, with the picturesque Meguro River—famed for its cherry blossoms—within easy reach. Whether you are enjoying a cocktail at the top-floor bar with views of the Tokyo skyline or visiting the nearby Tokyo Metropolitan Teien Art Museum, the hotel serves as a graceful, central base for experiencing Tokyo’s dynamic mix of tradition and modernity.

Expert reviews

CNN review:

“The folks who build Westin hotels snagged themselves a location to brag about when they set up shop in Tokyo’s residential Ebisu neighborhood. Sure, these are not luxury rooms, but they’re nothing to complain about and just a few strides from Yebisu Garden Place.”

Guest rating

4.4 out of 5.0

Ranked 12th in Tokyo


This an aggregated guest review rating of The Westin Hotel, Tokyo. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

86.36 %

Ranked 9th in Tokyo


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

3.5
Selim

2 January 2026

Ok to choose this hotel, if rest of the 5 stars much more expensive in tokyo

The rooftop teppenyaki was superb. Concierge is helpful. In dining food os good.

Location is a bit off. But ebisu is a good neighbourhood. Breakfast is poor, slow, hectic. Lobby bar service slow. The staff in general is unsmiling and unaccommodating. The rates are very high vs the service you get. Plus the beds are soft uncomfortable.

4.0
Elvio

11 April 2025

The class of Westin in Tokyo

Tokyo Westin is always the same: classy and sophisticated! Wonderful place, excellent breakfast, friendly staff but the bed was a bit too soft

5.0
Jose

27 March 2024

The Westin lived up to the luxury accommodation and facilities like always!

The bar and restaurant were really good. The hotel is very nice and all of the staff were very nice and helpful!

N/A

4.0
Chia

14 March 2024

Pleasent but can be better if it had a good start at the first place.

Location and interior is really good.

Most of the staffs were nice but not the one who had checked us in at the front desk. She was kind of rude while checking my booking. She insisted that I had only booked one rooms instead of three even though I already showed her my booking information. It took her a really really long time to check my booking again in office and leaving my whole family just standing there feeling ignored. I am quite disappointed for such a famous brand as Westin having this kind of unprofessional staff as the front desk.

5.0
Aroor

27 January 2024

We had a comfortable stay.

Hospitality was excellent and the staff was very courteous.

4.5
Miriam

12 November 2023

Enjoyable with room for improvement . Thanks

Location and special holiday decorations.
Huge Thanks for the birthday card with goodies and swan shaped towels made it memorable & special .

We are tourists and would’ve been nice in getting More specific information about places and attractions and even making reservations for the hotel guests

5.0
Alistair

25 September 2023

Week of luxury in a Tokyo oasis

Exceptional facilities and customer service

Nothing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Chapel/shrine
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Sauna (additional charge)
  • - Fitness centre
  • - Spa & wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi (additional charge)
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Fitness

Outdoors

  • - Garden

Cleaning services

  • - Laundry
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Electric vehicle charging station

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 245£218$303¥32118C$236A$236HK$2372S$399SFr284¥1924kr2499kr1830kr2360