The Edition Ginza, Tokyo

Great staff very helpful. Hotel has zero public space. Very hectic and no place to sit and relax.

Staff

Cleanliness

The Tokyo Edition Ginza has the warmest, most attentive staff and hotel manager I've ever met and its not only on our first day but all throughout our 4 night stay. ALL of them has the sincere smile and accommodating attitude to hotel guests. On top of it, the twin room we booked was very spacious and has a relaxing vibe that makes you feel at home after a whole day of walking/touring/shopping. We appreciated the complimentary delicious welcome fruit- sweet and crunchy bunch of Muscat grapes which was available just at the right time when we all need that sweet healthy quick fix. We thoroughly enjoyed our daily breakfast and tried almost all the food offerings in the menu. 4 nights at the Edition was just perfect and made our Japan family trip more memorable and relaxed.

I found the scent of the Le Labo toiletries (shampoo, body wash) quite strong and heavy leaning towards masculine in terms of scent. Although I appreciate the use of a niche brand for their toiletries but I felt a bit sneezy when I inhale the scent. Other family members are okay with the scent though.

Proximity. Design. Elegance.

Short on Facilities.

The location is great. Fantastic breakfast of good produce. Their Concierge team were extremely helpful and lovely.

Some staff, perhaps too young, lacks better English and common sense. Their bathrooms are too dark. Not good for females when they make up.

Everything was excellent! Staff were very helpful and willing to fulfill our every need. The Filipino staff also made us feel more at home.

Excellent hotel, staff very helpful, rooms spacious and very clean. Excellent location. All in all very good.

New model hotel in city center around shopping area Ginza

The location is beyond perfect. The room was cosy and comfortable.

The reception was a bit too crowded and noisy.

The hotel is amazing. It’s beautiful, super clean and luxurious. The location is perfect, in Ginza, surrounded by shops, restaurants and transport. The best part about this hotel is the staff. From the front door to the breakfast staff, to the housekeeping teams and everyone else. They are all so friendly, helpful and make you feel like a princess. Breakfast is delicious, beautiful restaurant, cozy and lot’s of options. Loved it!

The staff so friendly and kind , The location was really great

Everything starting with the fantastic hotel staff to the magnificent beautiful facility!

Nothing.

Location is convenient

The egg sandwich that we ordered for room service was really bad, the bread was dry and hard and not tasty