Hotel The Peninsula, Tokyo
Expert reviews
“A Peninsula hotel is like that frustrating friend who, no matter how hard you look, has no flaws. Not one. The Peninsula Tokyo is located in the city’s ritzy Ginza district, a stroll away from designer boutiques and Michelin-starred restaurants.”
“Architect Kazukiyo Sato envisioned the freestanding Peninsula Tokyo — a rarity among hotels in the city — as a 24-story traditional Japanese lantern at the entrée to the Marunouchi and Ginza neighborhoods. And thanks to lighting designer Tino Kwan, at night the hotel’s soft glow makes it look like one.”
“Whereas The Peninsula Hong Kong capitalizes on its colonial-age splendor, this sister property strives for an understated Zen-like simplicity. Rooms, beginning at 51 sq. m. (544 sq. ft.), are among Tokyo’s largest, with the best facing the greenery of the Imperial Palace and Hibiya Park.”
Featured as Frommer’s Exceptional Choice in Tokyo.
“Some of the most spacious rooms in Tokyo can be found at The Peninsula, a 24-storey, rose-tinted tower inspired by a Japanese lantern. Expect unwavering service, panoramic views from the rooftop restaurant, legendary afternoon teas and a convenient location in Yurakucho.”
What guests liked
- Friendly staff
- Spacious rooms
- Great location
- Comfortable beds
All you need to know
The Peninsula Hotel is a five-star luxury center that offers nothing short of hospitality excellence. The hotel is highly rated for its high-quality services and presence of several modern amenities needed for a comfortable stay. The hotel is located on 1-8-1 Chiyoda-ku Yurakucho where its excellent location puts it near several exciting and fascinating places.
The hotel pampers its guests with luxury amenities and facilities such as spa center and a fitness club. The Peninsula Hotel showers its guests with a stylish setting and comfy environment. There is a swimming pool, and sun loungers are available in the hotel which overlooks the Imperial Palace Gardens.
The hotel offers chic room options such as Deluxe King Room, Deluxe Twin Room, Premier Twin Room, Premier King Room and other room options that come with extra features such as Grand Premier Twin Room with Park View, Deluxe Suite with Twin Beds and Deluxe Suite with King Bed.
The hotel rooms are furnished with modern décor and decorated with the finest color.
Tokyo Station is about a 5-minute drive away from the hotel while the Ginza shopping district is a 3-minute walk away from the hotel premises.
The on-site hotel restaurant offers several dishes of local and international cuisines, prepared from fresh ingredients and served exquisitely in a stylish setting.
The hotel provides other services, facilities, and amenities such as concierge services, luggage storage, heating, lift, 24-hour front desk, airport shuttle, daily maid service and room service.
The Peninsula Hotel is the place to stay when in Tokyo.
Lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
14 August 2024
Good stay
Great location. Good taste decor
Room needs updates, carpet and furniture feels old. Big lobby but majority of it is restaurant area, leaving fairly small space for guests to sit while waiting for checking in. Do not feel like a peninsula in terms of this.
26 May 2024
Wonderful
Been here many times. Friendly and helpful staff. Rooms are beautiful
16 May 2024
A comfortable and superb experience
Amazing staff, very helpfully all the time specially the concierge team.
2 May 2024
Excellent experience overall. We had an issue with the bill, which was gracefully resolved
breakfast was excellent, no buffet though but we dont mind that. The location of the breakfast area is a little strange, being all in the open in the lobby.
2 May 2024
It’s was amazing vacation and amazing concierge service! This service helped us with tickets!
Everything
Nothing
1 May 2024
Excellent staff, location and pool. Carpet in room could be upgraded. Very enjoyable stay.
Good Japanese breakfast.
Absence of Restaurant with buffet option. Lack of good coffee at downstairs bakery.
30 April 2024
It was warm comfy staying
Location
The staff doubt me when my credit card did not go through cuz on hotel net issues🤣
23 April 2024
Very good hotel, spacious rooms
Spacious rooms, very clean
I would have liked to have a view on the gardens and Palace
20 April 2024
Wonderful
Location Staff
Nothing all very good
31 March 2024
Extraordinary - great location, amazing service, excellent quality
Extraordinary - great location, amazing service, excellent quality
26 January 2024
Exceptional
Friendly, welcoming, large rooms.
22 January 2024
My first choice in Tokyo
everything! Rooms are clean. Beddings are very comfortable.
N/a
9 December 2023
This is the hotel I will stay again next year. Keep it up!
Great location. The room was comfortable and pretty quiet and spacious. All of the staff I encounter could speak English pretty well. (No offense) Shopping district is nearby. And lastly there is a train station beneath the hotel.
Knowing Tokyo Japan especially nearby Ginza, everything is quite expensive. If you want to stay pretty comfortable plus everything is near and budget is not a question, Peninsula Tokyo is the answer.
5 December 2023
Wonderful. Hope to be back.
Location and surrounding area
13 November 2023
Fabulous
The room was spacious and elegantly furnished, offering a stunning view of the Tokyo skyline. The hotel's location was ideal, right in the heart of Tokyo, making it easy to explore the city. The breakfast buffet was exquisite, with a wide variety of both local and international options.
While the room was comfortable, I found the bed too firm. The check-in process was slow and could be more streamlined. I expected a wider range of amenities in such a premium hotel.
3 November 2023
Great location and very comfortable hotel with very helpful staff
Excellent staff and spacious room. Great location.
Nothing
26 October 2023
Excellent
Everything
Just a little odor of sewer on our room and wasn’t able to fix only complaint
18 October 2023
Excellent. Very expensive for an aged hotel
Location. Larger room. Welcoming staff at both the front and desk.
16 October 2023
Great with families
Location and Halal food options
Nothing
6 October 2023
Phenomenal
Every single thing
Nothing
26 August 2023
We will be back 🤗
Staff service/assistance at every area of the hotel was very good.
Nothing that I can remember 😁
22 August 2023
Exceptional
the staff was very kind. the room is so clean. love it
5 August 2023
A world class hotel in an excellent location. Incredible service & supremely comfortable room.
Breakfast was excellent, with a broad range of choices & food that was truly delicious. I wish I could have breakfast there more often.
28 July 2023
Exceptional
Meticulous attention to detail and service. They really understand that they are there to save you time and help. Also having such great restaurants in the building is awesome 👌
21 July 2023
Beautiful place to stay if you get a great deal as we did.
The property is beautiful. Soon will need an upgrade as some things are old fashioned. I personally didn’t like the breakfast set up …
13 July 2023
Always great to be back at Peninsula Tokyo.
The price is just too high compared to precovid time.
5 July 2023
Fabulous
Everything including the kind staff, food, interior, location
It was more pricey than it was on 2015, like double or maybe even triple the price
5 July 2023
Fabulous
Excellent Service, very convenient, great concierge service, very nice breakfast, spacious room...
Bar closes too early for a city like Tokyo.
1 June 2023
Sophistication, class & luxury.
Amongst the frenetic pace & human sea of Tokyo, we found an oasis of calm & tranquility. Our room was magnificent, the view breathtaking & the amenities first class. The spa retreat, indoor pool & gym are divine. The restaurants are amongst Tokyo’s best (more about that soon) & staff in every single department are amazing. Every detail has been covered. I particularly love the private entrance from the subway! You gave us a luxurious space to revive our weary bodies & regroup for the next journey, exceeding our expectations at every opportunity. The Peninsula brand is strong here & we look forward to returning soon.
There is nothing to dislike. Everything is perfect.
9 May 2023
lovely family vacation in a wonderful hotel!
location and old fashioned luxurious
nothing
16 April 2023
home away from home
luxury at its best. And a landmark to our family…
Its the a bit far walk from Ginza
2 April 2023
a good trip, wonderful location with excellent service. but lackluster and nothing memorable as far as the room goes.
comfortable, great pool and jacuzzi and an awesome bar on top
a bit boring. the room I was in needed a refresh, carpet ugly orange, stained, and sofa frayed and worn.
3 March 2023
I will stay again when in Tokyo
The front desk personnel were amazing especially Mr.Bobur he was exceptional and very helpful
Nothing
21 February 2023
It was a perfect luxurious hide away stay in Tokyo.
location, service, hotel staff
none
13 February 2023
Definitely worth your dollars!
Incredible experience. Small touches make it better - the door man ready with a towel + water when I came back from my run. The breakfast waitress remembering my room number & coffee order.
I want to live there!!
4 February 2023
Comfort and style in a great location.
A wonderful hotel with all amenities and in a great location. the staff are super helpful with practical assistance and recommendations. We love this place and will keep coming back.
2 February 2023
very good
all but restaurant menus.
limited brasserie menu. unchanged day to day
28 January 2023
perfect
Everything , From A to Z they are perfect. The staff do everything to make your stay perfect..
24 January 2023
Exceptional
Great location and very kind staffs
Very expensive
12 January 2023
Garden view blocked (Contruction)
The hotel staff were very nice and kind. Room was clean and spacious.
It was our first visit to Tokyo and was looking for a great place to stay with a nice view. Peninsula Tokyo was famous for the palace garden view which is more pricy compared to the other hotels but we thought it was worth it and decided to book a grand premier king room with a garden view. To be honest, I was a little disappointed that there was a construction going on right infront of the window which was blocking the garden view. We had to pay extra charge to move our room with a better view.
1 January 2023
Peninsula Tokyo is my home away from home, I always stay there whenever I m in Tokyo
location and room size
the choice of restaurants
6 November 2022
great overall hotel in Tokyo
room and pen whatsapp service
hard to get hotel attention before arrival.. room ac is weak
15 October 2022
Exceptional
Everything was good 👍
Nothing
18 September 2022
Amazing stay
The staff, location, food, very clean.
9 September 2022
Putting heart at every single details
Very dedicated and wholeheartedly service with good attention to details.
3 September 2022
Luxury in non-ostentatious manners with friendly, helpful and graceful staff.
Excellent location. Walking distance to Ginza shopping area, Imperial Palace East Garden. Beautiful property to look at from outside and inside. Also “Biccamera” is in 3 min walk, if you need to purchase Japan SIM (data sim) for the use in city tour. Hotel has excellent WiFi.
If you need anything other than bath salt, better bring your own. One night I really felt like taking a lavender bath.
13 July 2022
Comfortable
Location
-
1 July 2022
Very good
B’fast was good. Location can’t be better.
19 June 2022
Exceptional
tv was old and haven’t chromcast and youtube also
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Chapel/shrine
- - Packed lunches
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Sauna (additional charge)
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Spa facilities
- - Spa lounge/relaxation area
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Fitness/spa locker rooms
- - Temporary art galleries
- - Happy hour (additional charge)
- - Tour or class about local culture (additional charge)
- - Live music/performance
- - Bicycle rental
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Strollers
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
- - Emergency cord in bathroom
- - Visual aids: Tactile signs
- - Auditory guidance
Pool and wellness
- - Heated pool
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Outdoors
- - Outdoor furniture
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
19 September 2024
It was a pleasant stay.
I have not tried all restaurants so cannot really comment on food and service. The concierge service was good but the property needs a face lift.
The rooms were spacious but shows signs of aging.