Hotel Brown Beach House, Tel Aviv

Furniture in room was "tired" and worn. While we were upgraded, thank you, the room seems to have been very nice 10 or 20 years ago. Needs renovation. Breakfast was OK, but not amazing.

See above. The hotel needs renovating.

Nothing . Only the staff was very friendly

The overall cleanliness of the hotel is very poor. The hallways and walls are not well maintained, and the restrooms lack proper hygiene. The elevators are outdated and in need of renovation. Access to the parking lot is difficult, and there is a strong musty odor throughout the premises

Loved the location and the breakfast. Maid service was lacking. Had to ask several times for towels etc. but overall a good experience and would definitely return

Great location near the beach. The room was very comfortable and I loved having a bathrobe. The included breakfast was delicious and very generous, but people should know that it's a la carte and not a buffet as they might be expecting. That means you order from a menu and then wait for it to be prepared, which is fine if you're not in a hurry to catch a bus or attend a meeting.

I had an issue with lack of availability of taxis to the airport the morning I was leaving due to the Tel Aviv Marathon which I only found out about the night before I was due to leave. That's not the fault of the hotel but they could have informed guests in advance that there would be road closures. I ended up moving to a different hotel close to the airport to make sure I wouldn't miss my flight.

Location

The place of bed was not
e comfortable

It is a block away from the beach.

The hotel is rundown and feels really dirty. Even though they upgraded us, the room was small and the couch was filthy. Even the furniture outside is filthy and generally the hotel isn’t very pleasant. The mattress was hard and could use a new one generally it’s not what I’m used to so I won’t be coming back.

Big spacious room, comfortable bed and 2 TVs, also lovely balcony with seaview, nice breakfast as well.

The rooms are expensive, I really didnt think there wouldnt be a kettle in the room, only coffee machine with very few capsules, there were no tea bags either. I had to go down to the lobby a few times to get hot water so I could drink in the room. Also asked for ice, it never came. The bathroom was missing soap gel.

Our stay at Brown Beach House was excellent from start to finish. Upon arrival, Jasmine treated us like her friends and even upgraded our room voluntarily. She was extremely accommodating throughout our entire stay. When we realized we booked an extra night by accident, Jasmine and the manager offered to give us our money back without us even asking for it. We stayed at multiple hotels during our holiday, but the ambiance, service, staff, cleanliness, and located of Brown Beach hotel was unmatched. We will definitely be coming back for all of our future stays in Tel Aviv.

Everything was excellent.

Location

Location absolutely excellent, close to beach, restaurants, Dizingof Mall. Bus station in the front of the hotel. They make us upgrade to a suite and it was really great. Parking is a big plus in Tel Aviv but not all the time we found parking. Usually we found parking after 10pm.

Probably the breakfast. In Israel the breakfast is rich. Here was a la carte and even like that not like in a regular restaurant who offer breakefast. No option for fruits, vegetables except a small salad.

Friendly helpful reception staff who helped effectively with multiple questions and requests for rebooking, local transport and phone connections.

Traffic noise - why do Israelis toot their car horn so often?
Hopefully roadworks in the area for the light rail expansion will finish this year

Not a whole lot

My initial room was so small and pokey. The bigger upgraded room was fair but not really value for money. Level 6 was definitely better than the rest of the hotel but truly lacking in supervision on the cleaning side. I found the staff to be so disorganised and inefficient and unfriendly and the room seriously in need of a massive clean and renovation. The breakfast was decent but the whole restaurant needs to be upgraded and cleaned.

I had a beautiful comfortable room with a view of the sea

The staff on front desk were very good

Facilities for sitting down and relaxing are non existent.

Everyone very friendly Rooms clean and tidy but not much space for clothes
Mind you the hotel is near the beach so who needs clothes

Breakfast was ok but but not exceptional. Front of house service was a shambles..
Seems to be a training issue

IVAR was amazing accommodating us at reception
Very professional and polite

Location

Only the breakfast was delicious and everything else was a big disappointment

The whole stay at the hotel was disappointing, the room was dirty and the maintenance was really bad, there were electrical cables coming out of all the walls, the shower was equipped at a very low level, the sheets were stained and all the sheets came out because the sheets were old. The floor in the dining room was very dirty. In the evening the passages in the hotel were frozen, there was no heating and we are in winter. The cost of staying at the hotel is not justified at all. I wanted to surprise my husband for his birthday, and we were both shocked by the result. The staff did make an effort to invest, there was a bottle of wine and fruit and a nice greeting, but everything else was terrible.

The room was perfect with amazing sea view and all the perks a couple could enjoy. The private hot tub was the best, and the front desk team were super nice and welcoming. I would definitely come back.

Very nice and accommodating staff
We got an upgrade to the suite which was wonderful

Great location

the penthouse maintenance was bad, it was not clean with many scratchs in the floor, sofas, closets and bathroom. The view to the see is very narrow and between buildings.
The breakfast was very poor, not much choosing from and almost no service

Too many people due to the context. We were noticed that the services were not functioning but the faucet in the bathroom was broken, the water from the shower was a bit hot and low pressure, the app said there would be a sofa bed but it was just a long sofa and it wasn’t even made for us. We asked to have the sofa prepared and had to ask twice. The breakfast was not good (coffee quality was terrible).

Service, coffee, room, bed.

Big room ( we got an upgrade) with terrace and comfortable bed, very friendly staff, great location next to the beach. Nice gym and spa too

Breakfast was not the best and parking was difficult but that’s Tel Aviv :)

The location almost by the beach in central TLV is unbeatable. We got an upgrade on our room. The room we ended up with, was like a suite with an enormous living area plus a lovely balcony with partial seaview. Lovely. The bed was comfortable and huge too. You get towels for the beach and the whole vibe about the place is great.

I love the fact that hotel is one street from the beach💙 the team are so helpful and make sure every detail is taken care of. I actually came back twice on the same trip!

Nothings it’s great!

Staff was very helpful and friendly, they did their best for us to enjoy our honeymoon.
We loved the spacious room and bathroom, the toiletries smelled nice and the free caramelised popcorn was yummy.
Early check in and late check out was possible without any problem.

The balcony with the jacuzzi is not very well positioned, people from the hotels around had a nice view on us.
The breakfast is á la carte, which is fine, but not very much.

Everything was perfect

I loved all of it. Extremely friendly staff. Excellent location. Clean and beautifully decorated. You get beach towels and a beach bag. The balcony has a place to dry clothes. The bus stop is immediately in front of the hotel and will take you to the train station

There was nothing not to like.

Location to beach market and food

Needs little tidy up

Very clean, in a central location, very close to the beach

Nothing

The hotel is in a great location, very close to a good beach. The room was very clean and the staff is very friendly

Nothing

Terrace room was success. Good service, we had a chance to take a shower even we had already checked out but because the flight was at night, they were so kind. Very good breakfast! Many didn’t like the breakfast, because it is not a buffet style. But we loved it, and had chance to taste quite manu different dishes. Absolutely fantastic.

Intensive environment, a lot of traffic.