Palais de Chine Hotel, Taipei

The location and the staff

Our room was really dark plus the lighting system is poor and hard to control. The room felt humid from the open bathroom concept and smells musky.

Nice big room, clean and comfortable. Great location with plenty of choices for food and shopping.

Excellent location. Very nice decor blend of Heritage and modern

All ok

Location

Really great location, close to shops and restaurants and public transportation options

Great location near main station and mall.

"Guest can enjoy free access to a swimming pool just steps away from the hotel." This is not true - was expecting enjoy the pool but it is not available when you ask. Disappointing when it is advertised and you pay for the hotel to enjoy it.

Excellent location with larger rooms than most hotels. One of the best breakfasts I have tried definitely worth it .

The light arrangement in the room is very confusing. The switches should be arranged in a clear way so that the desired light should be achieved. Also the lights are not bright enough.

Service was top notch. Especially the concierge team. And our dinner at the hotel’s 3 Michelin star restaurant was truly memorably.

It was too dark everywhere. From the lobby to the rooms.

The location could not have been better, absolutely brilliant! The hotel was old worldly, the staff were very helpful especially when e we had a night light that wouldn’t go off, they were there in minutes to turn off the Ai . Gave us a coffee machine to use so super helpful!

The air conditioners were noisy , to be fair I’m a sensitive to noise person, so I kept turning it off and on all night, Taipei was 35 hot in Sept

Staff are nice. Service is good

Light is dim. Dislike the whole room settings

Convenient location.

Did not meet five stars standard regarding service in general.

Great service

All perfect

Service is on top, from check in until check out you will be in the good hands of the staff. They are always here no matter what time and always happy to lend you a hand. They can provide so many services aside from the hotel also. The room was very comfortable and the decoration is one of the best I've seen, so unique for a hotel.

Spacious room, great breakfast buffet, comfortable bed.

Despite requests made a month prior to our arrival, and confirmed in writing, we had to repeat everything upon check-in, resulting in unnecessary delays. The room itself was poorly equipped: only one bedside table and a single towel hanger. The lighting system is overly complicated and frustrating to use. The so-called ‘AI speaker’ emits random loud noises and unsolicited messages. Additionally, housekeeping entered the room despite being explicitly asked to wait, TWICE. Breakfast is great but the environment is too dark. Finally, access to the train station with a stroller was quite inconvenient.

We had a wonderful stay at the hotel. The service was excellent, the rooms were clean and comfortable, and the staff was friendly and attentive. Everything exceeded our expectations.

The room was massive, very modern and clean

Design of toilet and shower area, shower door opens out, hence you can’t really put a mat in front of it to dry your feet when you’re walking out of a shower. Toilet lacks of privacy, if you’re staying in as a couple. I had to use the toilet on 6 floor lobby multiple times

-Great location. Close from the airport MRT. You can go through an underground shopping street and don't need to walk outside. -Nice and friendly staffs and cleaning ladies. -Very environmentally conscious. There was a water dispenser in each floor, and room has 2 glass bottles that you can fill the water. Carbonated water was available from the dispenser too. We didn't really need to buy plastic bottle water. No disposal amenities.

-Floor didn't look clean even they do cleaning everyday. -I stayed at Superior Twin. Only one thing we were not satisfied was about bathroom, that both bath tub and toilet didn't have enough privacy. Bath tub was located right next to the entrance door, there was no "bathroom". Bath tub is not located in the bathroom, there was no door that separates bath tub and the room and there was only curtain. Toilet only has glass door that top part is completely open, and the wall between the toilet and the room was slide mirror that you can show the toilet to the bedroom. There was no big deal with privacy as I stayed with my family, but even with family it was bit awkward that you need to take off your clothes right in front of them.

This is one of the top hotels to stay in. Large, fancy rooms and in one of the best locations.

The AI Bluetooth speaker would interpret when I was talking.

hotel very clean and good

area big and very cosy

Everything

No pool No lounge

Fantastic location, super clean and big room. Great staff, very welcoming. Excellent breakfast with lots of choice.

Our expectations were surpassed. We booked a superior deluxe room and were upgraded to an executive suite. I love the 1920s-inspired interior decor. The hotel epitomises the essence of a 5-star hotel, delivering outstanding service and showcasing impressive management expertise. Locations: Conveniently accessible to all major and local transport. It is also within walking distance to some major attractions, and the night market. Room: spacious, large comfortable bed and pillow. Separate toilet, showers and bath. It has all the comforts you need. Restaurants: Be spoiled for choice. Every bite is amazing.

Faultless

Location is absolutely convenient. Room is cosy and comfortable. Breakfast amazing.

The breakfast was one of the best. The location was also excellent. However, the room was tiny and the lighting was too dim. We booked three standard rooms with two single beds each. Although the size was good enough, it wasn't easy to open two suitcases on the floor at the same time.

We disliked that the shower was built within the bathtub, especially when the bathtub was higher than our knees. It exposes the potential fall hazard when exiting the bathtub after a shower. One more piece of feedback I'd like to share: the mattresses were worn. The management should consider replacing them.

Excellent !

Excellent !

Great hotel in a very central location, next door to central station. If you are flying in no need for taxis, just get the metro and it drops you outside the hotel front door. Room was excellent and we particularly enjoyed the breakfast. Slightly disappointed the hotel did not have a bar to have a drink after a hot day sightseeing. Overall superb though.

Location, and view from our balcony room was nice to be able to step outside.

The pool is separate to the hotel, (5min walk) at a sports/gym place, with a lot of locals using it. Wasn’t really the type of pool that belonged to this style of hotel, as you couldn’t sit & laze like a resort, more for laps.

Unusual but ultimately successful evocation of a European castle with superior restaurants

Not much

The conciergerie service is great and the staff is very professional. The breakfast is excellent!

It is time to renew the entrance decoration on the ground floor.

Excellent service!

Good location

Not used to the open bathroom layout

Location very central Big confortable room

Swimming pool in gym next door to pay for

Good location

Nil

Everything about Palais de Chine was perfect. Very friendly and warm staffs, smooth check-in and check-out, breakfast was tasty and has lots of choices and location is right across the Taipei Main Station. Executive room was top tier as well, very clean, spacious, great housekeeping and has everything we need. They also gave us complimentary whole cake for my birthday which was a cherry on top.

None

Spacious room, delicious food, accessible from the Taipei Main Station. Near convenience stores and restaurants, and some tourist spots

The design of the hotel is everything very dark. We know a lot of people like it. We are retired seniors can’t see too well, this hotel is not as good a fit for us. But our daughter’s family had no issue with the dark design.

For a 5 star hotel, i was not overly impressed. Location was fantastic and it was easy to get to, easy access to public transport but no taxis or car drop off in front of the hotel. The view from our room was good and toilet was clean with a bidet. The decor of the hotel looks good with a dark theme.

The toilet and room was smaller then I expected and the room was slightly dusty due to carpet floors. Beds were very soft which i personally did not like and required firmer pillows, staff were very helpful with providing firm pillows. Rooms were dark and didn't have great lighting, but that's more of the theme.

Palais De Chine located next to Square Mall. Excellent and centrally located to Main Station, shops, dining and night markets.

Bathroom / shower area and lighting, could have been better designed.

What a stunning property from stained mirrors to the hand carved wooden horses to the lush carpets in their halls. Been such a pleasure to call this home for 5 days under the attentive care of Mike our concierge who told us to check out the best hidden local gem right around the corner for breakfast -Sihai. Thank you for making our honeymoon so special Mike and team. The hotel is very central and in a tremendously convenient location right in the same building with the bus station, q mall and Taipei Main Train station. The Airport line Literally stops you opposite the hotel although the navigation out of the Airport line is somewhat of a maze when you first arrive. Top Tip: Find the exit you want on the local train and follow the signboards right to your exit.

Nicely appointed hotel with romantic decor.

Dimmed light in the elevator makes it difficult to see the description on the elevator panel.

Location, cleanness, friendly and helpful staffs, value for money

Would be better if coin laundry service is available

We like the location and the staff were great but for a 5 stars hotel, we expected a coffee machine in the room, offer of amenities even if they were not available in the rooms The room had only one night table and nothing on the other side. We would have liked to have a shower room separated We were very disappointing in tour so called 3 stars Michelin restaurant. One of the dishes we ordered was braised chicken and we were very surprised to get chicken with skin on it and bones and so little chicken. We have been to many Michelin restaurants and for 3 stars we expected something But overall we loved the hotel and the location

Offer a coffee machine. On the rooms, iron and board A happy hour for guest or welcome drink or a tea and desserts in the afternoon

Close to stuff. Room was well equipped

Dark aesthetic

Very clean and the staff was eager to please customers

The room was very dark. The lighting uses a very soft but dark ambience. The room number was very difficult to see in the hall way.

Breakfast

Noise from the road

This is a wonderful hotel, fantastic breakfast with a very attentive staff. Very convenient location close to the train and metro station.

Location, breakfast.

Worst light placement and controls of all times. Just bizarre.

Great location, beautiful rooms, and a good price. The staff was incredibly helpful in recommending restaurants and calling ahead for reservations and to explain food allergies on our behalf.

The location is very good, beside a shopping mall, there are lots of eateries around this area.

Maybe the staff at the restaurant can buck up their English.

Location

Not well furnished. Should have two night stands for a king bed.