Mandarin Oriental, Taipei

Convenient location, nice facilities, good food, excellent service

Maybe starting breakfast service at 6:30 am instead of 7:00 am would be helpful

The room and the people

Was sometimes noisy with construction opposite the hotel

Nice & large room

Location is a bit far to many attractions

Great spacious room and super staff!

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This hotel is perfection in every sense. The breakfasts were fantastic. The gym is really well equipped and very large. The spa treatment I had was the best I’ve ever had. Every single thing about this hotel was top notch

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The Mandarin Oriental Taipei impresses with its grandeur and attention to detail. The large, spacious rooms provide exceptional comfort, complemented by elegant interior artwork that enhances the luxurious ambiance. The hotel’s exterior architecture is striking, exuding timeless sophistication. Adding to the experience, the staff are warm and friendly, ensuring that guests feel genuinely welcomed. The dining options are excellent, with a variety of restaurants serving exceptional cuisine, making every meal a delight.

The breakfast service had long wait times, which is unexpected for a hotel of this caliber, and the noodle counter chef did not understand English, leading to frustration. The fitness gym was lackluster and uninspiring, lacking the premium feel expected at a Mandarin Oriental property. Additionally, it was disappointing that hotel guests were charged a high fee to use spa facilities like the steam room, sauna, and vitality pool—amenities that are often complimentary at other luxury hotels. Lastly, the exterior swimming pool had an issue that irritated my eyes, detracting from what should have been a relaxing experience.

very good

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Breakfast was extremely good and the location in a smart area of Taipei but requires a taxi to get to points of interest.

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Employee concern for customer satisfaction.

The breakfast does not reach high standards of Mandarin Oriental!

Super helpful and friendly staff, huge room (Deluxe King) and an amazing breakfast buffet. I can't say that the design is my style, but it's impressive (and eclectic) but par for the course with a Mandarin Oriental property. I always think they are better in Asia too. I'd would definitely stay again.

The only thing that could be improved is the pillows; they are too soft and flat for my taste. I don't know why hotels don't place both a hard and soft pillow on each bed so you can pick what you prefer.

General appearance and service level .. a wonderful place to come back to

The breakfast was ok but not sensational
The location is not the best

Everything! Facilities was great, staff was excellent, the room, the bar, the service, and the breakfast!! 1000%

If I had to say something then it’ll be location. Not within distance to underground, only buses. We ended up ubering most of the trips out to central.

The concept and staff service were excellent.

No bidet for a five star hotel. Gym may need to update equipment.

Just amazing all the details that makes this place truly special. The service is great and the rooms perfectly decorated. -the boulevard suites are amazing and spacious. The Spa is one of the best if not the best in Taipei. The service is good and there are great dining options and Michelin star restaurants that are all fantastic. -Cafe Lugano is a great place for the French Onion Soup and the meat sandwich is amazing. The MO Bar had creative and excellent drink options. The boutique mall has many gems including a Richard Mille boutique.

A very small gripe but the parking system is very old compared to other hotels and locations in Taipei that all use your license plate. They use a parking ticket system which is old and prone to be problematic. Why they still use that old system is beyond me...

Hospitality and room service
Breakfast is awesome as well as the service
I will come back again for SPA.

Need few effort to keep room clean and tidy. I found a long hair in toilet. Some hair in the bathtub.

Spacious room and attentive staff

Room temperature not being very stable, had to tune up and down a few times

Breakfast, excellent, spectacular;
Location, very nice too, far from the central city but confortable and quite.
The room is amazing: good size, confortable, good value for money

All good, nothing to report.

Staff very polite

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Clean and nice

All good perfect hotel

Gorgeous property with state of the art equipment in the rooms. Very well trained staff, from the bellman to the pool attendant, to the breakfast staff to the housekeepers. The Mandarin Oriental Taipei does not disappoint. Great food, amazing beddings, very quiet ambiance.

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Breakfast is good but not my favorite meal. I prefer to order from ala ca but the price is not worth compared with buffet. But I liked the coffee and bakery for free in the early morning offered the guest who can’t have a big meal..unlucky it is not my time, I missed it every single day.

Better to offer free coffee and small bites for a whole day in the public space.

The hygiene, the tidiness and the service are phenomenal

Beautiful hotel , the room was simply perfect . The team was so professional. I can’t wait to come back.

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