Ambience Hotel, Taipei

Impeccable customer services from front desk staff, breakfast buffet staff, and housekeepers. They were very kind , attentive to customers’ needs, and very helpful

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We were so impressed with this lovely boutique hotel. The staff at the front reception made us feel so welcoming from the minute we walked in. Giving us wonderful tips on where to go & great restaurant locations too. I would highly recommend staying here as it's very central to everything. We especially liked the free laundry room on 10th floor. Very impressive providing morning & afternoon refreshments for hotel guest. The little thoughtful gestures certainly is a plus to return here again 🙌

No complaints

Room was ok

Noise cancellation wasn’t good

Incredible friendly staff and an excellent breakfast made Ambiance an easy choice for my second trip to Taipei

Hotel is clean both in public area and room! Very friendly staffs! Good breakfast! 7/24 supply water, tea, & coffee!

The location of the hotel is a bit isolated.

I loved staying at this gorgeous hotel. The staff were super friendly and when I lost my easy card, Mei did all she could to help me locate it by calling the relevant lost and found agencies. The room was large and the bed very comfortable. The bathroom had a walk in shower and a bath tub. Breakfast was a treat every morning as there was a variety of options to choose from. The meat hot dish was different every day and very tasty. The hotel was about 8 minutes walk to the nearest MRT and there were lot of restaurants nearby.

Great location. It was a 15 minute walk to the metro station and there were convenience stores, coffee shops and restaurants in the neighborhood. The hotel was impeccably clean, the staff warm and accommodating. Breakfast was wonderful with different choices everyday and they even have complementary snack offerings. Would definitely recommend to family and friends.

The room was spacious with good natural lighting. The breakfast provided sufficient choices with changes in menu daily. The staff was also helpful.

The dislike seems not a problem of the hotel but Booking.com. During my stay, my relative told me that the hotel room rate I got from Booking.com was much more expensive than elsewhere.

Great Customer service - helped me find glasses I lost by calling and talking to a museum that lead to the safe return of my sunglasses. They always offered us water when leaving and even complementary large umbrellas to borrow. We are vegan and they cooked us a special meal each morning it was so lovely. Lovely snacks in room that were replenished when the room was cleaned. On days we didn’t need the room cleaned the room service lady offered us drinks and towels with a warm smile. Room- good plug for charging. Bath and wet room shower. Kettle with cups and spoons was great

Location- a little noisy (our room faced the Main Street) a walk from stations, used Uber a bit more here but worth it for the great service.

The service staff really goes above and beyond for you. I had requested a wifi router in my room and I had no connection issues at all. I also liked that the cooked foods for breakfast changed everyday so I got to try many different foods.

The walls are a little thin. I had really noisy neighbours one night near midnight, but thankfully a call to the reception helped resolved it immediately.

Friendly staff, breakfast and snacks included, large sized rooms

The whole stay was amazing, the room was big and very clean. The staff were perfect , very friendly and they all organised a birthday card for me signed by all the staff even though I didn't mention it was my birthday. They were very friendly and helpful. Definitely would come back again

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Very central. Staff were very kind. Rooms were lovely. Breakfast was good.

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Reception staff was very helpful. Hotel was very clean. Breakfast was good along with fresh fruits. The location was 15 minutes walkable distance from MRT Zhongxiao Xinsheng Station. Five minutes away from 7/11 family Mart. Reception was always ready to help with smiling face

The guest room was clean, nice, and spacious. Breakfast has a variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.

Absolutely splendid! Impeccable service, luxurious amenities, and nice views. A truly unforgettable stay.

Very cooperative and supportive staff

Cleanliness and good choice of breakfast

We stayed at a lower floor no view from our window

Clean central staff really helpful. Excellent breakfast

Central

The Staff were terrific! They made me feel like I was in a home away from home. The ladies at the front desk were so kind. The staff in the restaurant very polite and housekeeping very friendly.

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Great property in an excellent location. 10ish minute walk to 2 different subway stations. A more local (rather than tourist) area with a wonderful selection of restaurants nearby. Great room, staff, breakfast and a special thank you to Mei and Sally for all their help. We travel a lot and this was a perfect place in Taipei to in-jet lag and explore this wonderful city! Highly recommend.

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The staff were the main standouts throughout the stay - very considerate and helpful. They even got me cake and complimentary drinks on my birthday.

A very nice and friendly acomodation in the heart of Taipeh. A nice variety on the breakfast buffet as well as gentle staff.

No possibility to check into the room before afternoon which might be an issue for travellers arriving very early in Taipeh.

I didn't have the breakfast.

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We were a couple with a 10-months-baby. All the staff from all services (Front desk, breakfast, cleaning) were so nice, polite and took care of us so well, every time every day. Providing free water anytime and snacks at night. We had different issues during our 2-weeks-stay and they always try their best to help you with seriousness and professionalism.

The air conditioning in the room wasn’t sometimes that comfortable. But it was our feeling. Despite that, nothing to say.

Breakfast, room, shower, towels and personel

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