Hotel The Langham, Sydney

Palace was well located to walk around Sydney Opera house, circular quay with little kids, lovely staffs always so helpful, and it was very quiet to sleep at night,kids loved indoor swimming pool, just little detail was so sweet!! Im so glad to stay, I think I will come back again

Only one thing I didnt like about was accessing TV.. I didnt want to download another app to operate just TV.. but there are other things to entertain kids so not so much bothered by it.

Very well appointed. Spacious excellent location superb leisure facilities

Nothing

Especially in the room

Nothing

Room was beautiful

Steam room smelt like mould

Great location with an excellent day spa

Great service

Lack of GF food for children

The staff were not only attentive and helpful, but exceptionally friendly. The room was great - spacious, comfortable and quiet. We had a second floor room with a city view, and found the aspect looking over the tennis court to be very pleasant. The room and hotel had every amenity we wanted, including nice little touches such as water and iced tea next to the pool, for relaxing. The gym was well appointed - good enough for my regular weights session, and we enjoyed the pool very much. Finally, I love the location. It is not quite so much in the heart of the city, but it is minutes from Barangaroo and the historic areas of Millers point, Walsh Bay and The Rocks, which are my favourite parts of the city, and just over the hill from circular quay. (Top tip - the 311 bus drops you at the end of Kent St for a convenient level stroll back to the hotel).

Absolutely nothing. I look forward to staying again!

It’s well presented, offers everything and more, from arriving at the hotel, check in, attention to detail. The hotel room was spacious with a beautiful boutique touch, food, the spa and the overall experience was outstanding.

Nothing to say here

From the moment I arrived, I felt like I’d stepped into a five-star sanctuary—minus the pretension. This hotel blends high-end luxury with intimate, boutique charm in a way that’s rare and unforgettable.

n/a

The pool & spa facilites.

Their cocktails and food were disappointing. Not at the standard you’d expect from the Langham. Especially the cocktails considering their premium listing and pricing. The drinks menu looks great but just didn’t deliver. Most cocktails we tried were unbalanced & too bitter to drink.

Beautiful room

Excellent location in quiet street. A few minutes walk to public transport and the CBD. Beautiful, large room with view of East Balmain. Great breakfast buffet. Loved the pool.

Nil

Perfect stay. Excellent and attentive staff

Bed was so comfortable, and pillows wonderful. Located near the Rocks and other great locations in Sydney. Fantastic staff.

The room was exceptional & Oliver & Raoul (I think that was his name) were excellent as concierge! Casey also organised late check out for me.

The guests near me were noisy after midnight. I couldn’t empty the bath. I left an apology note.

Beautiful rooms with plenty of space for extra comfort. Excellent customer service.

Nothing.

Charming gracious old world hotel with excellent Spa & great indoor pool.

The dining options were limited & the Bar unsuitable for a 5 year old. Few options available nearby.

I’ve stayed at this hotel twice and really love its location and atmosphere — the bar is wonderfully atmospheric for an evening drink, it’s dog-friendly, and the small gym is quite well equipped.

When I checked in the second time, the reception lady was overly mannered and rude, which was unexpected for a hotel like this — but the rest of the staff were nice

The bedroom was spacious and bed was very comfortable. Everything was clean and well kept and easy to move around the room.

Nothing

Absolute luxury

Quite expensive especially parking

Very comfortable friendly and hospitable hotel. The rooms are comfortable, and the breakfast spread is excellent. We will come again.

We booked a room for my daughter directly with the hotel at the last minute. She was upgraded for the one night, but we were not upgraded and felt it was because we had booked through booking .com.

wonderful staff, extremely comfortable bed. loved the pool, loved the spa, incredible massage therapist

it seemed there was an expectation to tip, this made me uncomfortable

Location and facilities

Everything from the location to the cleanliness to the fact that they allow dogs !the decor of the hotelis amazing and best of all was The signature pink cocktail which was absolutely outstanding and the staff were so so friendly and helpful when one of our party needed a doctor the hotel found one and arranged an appointment and was so nice about it!

The food was mediocre the Breakfast was nice however everything was cooked in the same oil as fish including all of the hot breakfast and the chips which made it extremely difficult for our party to eat at the hotel as several people were allergic to fish

It is a gorgeous property , beautifully appointed , very comfortable.

I didn’t like the way I had to use a QR code for everything from in room dining to information about facilities in the hotel

Large room. Classic styling. Large bathroom.

Unclean coffee table in room. Insufficient tea and coffee supplies. Very expensive breakfast buffet. Staff seemed under-trained.

Elegant and great service and very quiet. We were very comfortable and well attended to.

Generous room size. High quality buffet breakfast.

Location involves a fair amount of walking to visit key attractions

Amazing service, facilities and a fantastic location, we love staying here when in Sydney. The spa is also incredible.

Nothing

Dangerous getting into shower, bath is very high, I am six foot and it was difficult stepping into shower. my much shorter wife had to be assisted every time . No hand rails to assist

Beautiful hotel with great facilities and attentive staff

So luxe and well appointed. All staff were friendly and professional.

The service was exceptional and the room beautiful. Everything was very clean and the bed was so comfortable. We loved the attention to detail - they provided cute little bathrobes and slippers for our two young kids & a colouring book. It made them feel included. We also loved the location - it was a quiet street but still within walking distance of the busy sights. We had the best night and my daughter cannot stop raving about how much fun she had. A beautiful, stress-free & memorable night.

Nothing. They did forget our dessert for in-room dining but before I could even raise it, they realised the mistake and brought it to us.

The staff where every accomodating and gave exceptional service.

The location is a bit out of the way of convenience stores and restaurants/ Cafe The beds are hard and the pillows are flat.

Fantastic

Pool was chilly

The staff were amazing and went above and beyond

The pool was wonderful and the location and service were exceptional. A bit on the expensive side but still lovely. Food in the bar was fabulous for lunch and dinner.

Bed was a little too hard Food options in the hotel where too limited - the bar was fully booked one evening and room service was at least 1hr. It was raining and we would have had to walk in the rain to find dinner options. Also did not see high tea on the menu though - I thought the Langham had high tea!

Great room. Good view. Quiet. Friendly helpful staff.

Nothing.

Everything was perfect, we cannot wait to stay again! The room was spacious; the bed was so comfortable we would like to purchase one for our home, the staff were kind, professional, attentive, friendly and efficient. It was spotlessly clean, the breakfast was lovely and the amenities were beautiful.

Very much so

Everything. The whole package was brilliant.

Amazing- everything was perfect

We enjoyed every aspect of our stay. From arrival to departure. Staff are very kind, friendly and helpful. The hotel is super clean. Rooms are beautifully designed and spacious. Service 10/10. Breakfast was yummy and great inclusions.

The hotel is very accommodating for children. The kind and sweet gestures for example. Easter tray on arrival, merchandise (bag) the child size robes and slippers. Although there was a lot of items that shouldn't be out for 2 year olds. Heavy ceramic ornaments and fancy books that could easily be broken by my 2 year old. Thats about it really.

Lovely staff, great personalised experience and recommendations from the concierge. We stayed for our honeymoon and it was really special

The location was good

The restaurant should have a better menu

Presentation, service was great, the cocktails were amazing.

Not much!

Excellent standards across all areas of the hotel. Delighted to see the change from plastic drinking bottles to the glass bottles. Definitely agree with that initiative.

No in-house movie options (that we could locate)

We love this hotel that feels like home away from home. Friendly staff, clean rooms and great location.

The second room not being immediately available.

The location was amazing, close to lots of sights, walking distance to everything. I went upgrade and had room with a balcony view of the Harbour, worth a million dollars, amazing. Comfy bed, spotless room, staff were all super attentive and breakfast of everything.

While the breakfast was huge the small dining room and menu for lunch was a bit disappointing, but great coffee. However there are so many eating options close by it didn’t matter at all .

Very attentive and courteous staff was probably the number one. The location was absolutely perfect for cbd shopping or going for walks to see the sights. The room was a good size and a lovely view of the harbour.

There's no reason to complain or nitpick. My wife and I had a great time.

Loved the pool and couples Massage therapy!!! Also loved the attentiveness to room service and all the staff are very lovely and funny and helpful. If you visit the Langham Sydney ,go in the bar and two very talented identical twins manage thw bar and I have to say ,they give the American bar in the savoy a run for there money . We would definitely stay here again! 6 stars for every aspect!!

That I couldn't stay longer!