Harbour Marriott Hotel, Sydney

Amazing Location to everything you want to do in the city

Great location staff were friendly the room was good and bed really comfortable breakfast was great with loads of choice

Nothing

It was a very quiet room. Breakfast buffet had a wide variety of choices and good service. Room service dinner was divine.

Would have liked to have been asked if I wanted mini bar set up at time of booking so that it was ready for when I checked in.

Breakfast was so good. Room Service was also amazing!

We couldn’t work the chrome cast- even though we both had chrome cast already.

Prime location, close to everything and the staff were lovely.

Very good location, close to city landmarks. Staff are friendly and very helpful. Lots of choices for food options.

Nothing

Location and little extras like a drink on arrival.

While the facilities in general were good, the pool was not heated as expected and steam room was under refurbishment.

Location and speedy service. Pool especially excellent.

Poor info re use of Health Centre, eg needs $2 coin lockers and a room key to use the pool, leaving my room keys exposed on the side of the pool. Advised staff of faulty light on day one, but never addressed by day 6.

Location

Poor shower pressure

Everything

Nothing

Location was excellent

Uncomfortable pillows

Loved the location and view

Nothing

Location was ideal and very close to Circular Quay but the Hotel was very quiet, room was spacious and modern with fast Wi-Fi. We used buses one day and ferries the next, both being in close proximity to the hotel. Staff were really friendly and helpful.

Hard to fault anything.

Great location beautiful views comfortable accom

Nothing we loved it

Location

Less people

Very close to Circular Quay

Nothing

Comfort and location

Not very good reading lights at the bed for reading,

Friendly and helpful staff, excellent location

Some of the facilities could do with a renovation

The hotel's stunning views of Sydney Harbour, its central location at Circular Quay with easy access to the Opera House and Harbour Bridge, and the comfort of the rooms.

Nice staff, very helpful all the time. They offered an early arrival lounge with plenty coffee, water, shower…. Very convenient!!!

Nothing

The location wss perfect and the staff was very helpful.

Walking distance to the train station and the iconic Sydney Harbor.. shops restaurants were right there… the room was comfortable , spacious . Really enjoyed my stay

There was nothing ….

All good. When my wife and check in, I was asked for the reason for our stay. I said that it was our 52nd wedding anniversary. We went out for the day and when we came back to the hotel room, we found on the table a beautiful dessert with a Happy Anniversary message. That definetely completed our enjoyment for the day.

Nothing

Convenience

Everything but especially restaurant and bar

Location and staff.

Bathrooms outdated, not fully clean, could do with modernising for a five star hotel.

The setting in my room (Premium Guest room) was nice. There was a chair with a table to sit and relax which also allowed us to see the Sydney Harbour. The King Bed was clean and the bathroom was equipped with what we needed. Thank you.

N.A

Location and hotel facilities were excellent. I just wished that I had stayed there longer.

Nothing not to like.

The staff were amazingly helpful and lovely! Food was brilliant and the location was so central. We will be back!

Size of the beds in the double room - bit small.

Staff were fabulous. Really paid attention to detail and helped us feel very special

Amazing staff & a very warm welcome

The tv in our room didn't work & had to be fixed by a member of maintenance. The pillows had no substance. Even with multiple they went completely flat. Didn't get much sleep as a result.

Location

Rooms not very well maintained Do not restock Had to call to have room serviced !! It’s a 5 star hotel !!

Exceptional

Location, close to places of interest, light rail and many places to eat and drink.

View of construction

It was very clean with excellent customer service and great location

N/a

V good

Good location ,

Location and facilities

The location of the Marriott Hotel is amazing. It’s very close to the Circular Quay LRT stop and the wharf, with plenty of good restaurants nearby. It’s also a great base if you want to explore the city, whether in the CBD or the surrounding areas. The beds were comfortable, which made our stay relaxing. Another big plus was the elevators — there are plenty of them, and they were fast, which saved us a lot of time moving around the hotel. The afternoon popcorn was also a thoughtful addition that added to the experience. The staff overall were welcoming and friendly — from the reception team to those assisting us throughout our stay, we really felt looked after. However, there was one exception: a very rude and arrogant staff member, which unfortunately left a negative impression. I’ll share more about that experience below.

While there were good parts of our visit, our experience with the engineer from the sauna, his name is Renato, was very negative — he came across as rude and arrogant when we asked for him to set up the sauna, which really affected our impression as paying guests. We just wanted to relax after a long day, and his behaviour deprived us from having to do that.

Everything was great

Close to Circular Quay shipping terminal

Close to public transport & sights

NA

Great location, the room was very clean. The kids loved the buffet breakfast! Will definitely visit again😊

The bathroom didnt come with a tub😔

Great location

Car park access was closed due to Vivid

Bathroom needs updating, pretty old for Marriot level

location perfect, people super helpful,

The location is outstanding! All the staff were incredibly helpful, well mannered and dedicated

The location was excellent and the room exactly what we requested as I was travelling with my elderly mother.

Clean. Excellent location

Very nice staff, super location, amazing view from our room, great breakfast

Bathroom was dated which was a shame

Excellent location, Room was clean and had a lovely view of Opera House. Easy walk to Circular Quay.

Would have been nice to have the pool heated.