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Four Seasons Hotel, Sydney

199 George St, The Rocks NSW 2000, Australia (show on map)

Expert reviews

CNN review:

“The Four Seasons Sydney has a great location in The Rocks, a vast lobby, rooms with vistas and the largest heated outdoor hotel pool in the city. And unbeatable beds and bedding.”

Telegraph review:

“A true five-star property located in the epicentre of Sydney’s tourist precinct showcases uninterrupted views of her crown jewels: the harbour, the bridge and the house. The highest level of service, fine dining, elegant décor and a hip whisky bar seal an already excellent deal.”

Guest rating

This an aggregated customer review rating of Four Seasons Hotel, Sydney. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 9th in Sydney

183£163$227¥24062C$177A$177HK$1777S$299SFr213¥1441kr1872kr1371kr1768

What guests liked

All you need to know

This is a five-star hotel situated at 199 George Street where it offers guests in the city a unique and memorable experience. The hotel is the home of hospitality excellence, and its prime location makes it even more attractive to guests. The Four Seasons Hotel is located in the central business district of Sydney, where it offers proximity to the city financial, commercial and entertainment hub.

Guests can reach several world-class restaurants located within a short distance from the hotel. Here, guests can enjoy a wide variety of meals and dishes.

The hotel offers chic room options such as Deluxe Twin Room with City View, Deluxe Twin Room with City View, Deluxe King Room with City View, Deluxe Partial Harbour Room with Two Twin Beds and Deluxe King Room with Harbour View. Other accommodation options available in the hotel include Premier King Room with City View and Club Premier City Room with Executive Lounge Access.

The hotel provides a great view of the Rocks area while the Circular Quay is about 300 m away from the hotel. The Museum of Contemporary Art is about 200 m away from the Four Seasons Hotel.

Rooms in the Four Seasons Hotel Sydney are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with cable channels, air conditioning and a comfy sofa. The rooms also come with an en suite private bathroom with thoughtful touches such as free toiletries, bathrobes and bathroom slippers.

 

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Location

Recent guest reviews

5.0
Peter

7 December 2025

Has to be one of the best hotels in Sydney CBD.

We always stay at this hotel when in Sydney. Great location and amazing facilities. Very comfy beds. Hint: pay for the Club Access upgrade. It is fantastic.

Could only stay 2 nights.

4.0
Sheree

7 December 2025

Wonderful stay close to everything we needed

Everything was lovely

Nothing

4.5
Sarah

7 December 2025

Amazing service

Loved the personal touch. Handwritten note, complimentary wine, friendly staff from valet to concierge, to reception and room service attendant. Very easy checkout was a bonus.

4.0
Brendan

7 December 2025

Expensive but the room made it special. Staff good but dirty and downstairs lobby looked like something out of the 1970’

Location and a higher corner room with magnificent views. I love the Level 32 retreat and food there. Very special. The beds were wonderfully soft.

Dirty and hand marks on sleeves and window. Showing its age. Very 1970s 10980s. Needs a re-vamp.

4.5
Janine

6 December 2025

a truly special place to stay

fantastic location with harbour views. super comfortable bed with exceptionally crisp linen. friendly, knowledgeable staff and great music in the bar!

n/a

5.0
Carla

5 December 2025

Exceptional

Location, room, attention to detail/s. Outstanding customer service, your staff are to be congratulated as they strive to accommodate any reasonable requests. Nothing was too much trouble.

Nothing we didn't like however a happy hour at the bar would be great.

4.5
Maheen

5 December 2025

Good relaxing stay in the heart of the city

Beautiful property albeit a bit dated but still plenty of charm. Excellent location near circular quay and light rail. Plenty of dining options nearby. Staff friendly and quick service

Somewhat dated

5.0
Jond

4 December 2025

Exceptional

The rooms have simply magnificent view, suites spacious, great layout, exceptionally comfortable bed and pillows, amenities pristine, staff at all levels had a smile for us and service to offer, nothing to much trouble, we just loved our stay

3pm checkin

5.0
Dewayne

3 December 2025

Exceptional

Excellent facility, bed and pillows were great.

No complaints.

5.0
Vanessa

3 December 2025

Our top choice for a Sydney stay.

Fabulous location (walking distance to quay, the Rocks and city shopping precinct); very friendly, professional and helpful staff. The room was comfortable and spotless. Four Seasons was excellent value for money given that Sydney is an expensive city.

Nothing.

5.0
Cassandra

3 December 2025

Would highly recommend the hotel.

Great location, wonderful staff.

4.0
Slm1173

2 December 2025

It's a stunning hotel in a fabulous location

I booked a room with a partial harbour view as a splurge to celebrate being in remission from cancer for a year and had noted this on my booking, and assumed it would be of the Harbour Bridge/Opera House side. It was not. The key component of my view was roads with some tiny bit of water view in the far distance. I was pretty disappointed. When I went downstairs to discuss this, the Manager was very kind and upgraded me to a full harbour view which was exceptional. If you are thinking of booking harbour view, pay the extra and lock in this glorious view, it is worth it. I was told that my bags would be brought to my new room which they were, but took around 20 minutes. When I left the following evening to attend a dinner about 30 minutes away, the valet brough my car up and I got in and drove off. About 20 minutes later, the valet rang to say they had forgotten to leave my key in the car which meant I would not be able to turn the car off. When I returned to my room, there was a lovely bottle of champagne and a thoughtful note and my parking charges were waived. I certainly appreciate the way that these things were dealt with but a little surprised that they happened in the first place.

Nothing additional.

4.0
Daniel

1 December 2025

Very nice hotel and perfectly located, but overcrowded by large groups of travellers.

The Four Seasons is perfectly located at Circular Quay, within walking distance from the Harbour Bridge, Opera House and Ferry Terminals. My room had partial harbour view which allowed me to see the Opera House. The rooms are relatively small but well equipped, and service is great. I enjoyed the hotel gym which is well equipped, as well as - on some of my mornings - the breakfast buffet which is particularly rich and of high quality.

Unfortunately, this hotel seems to have adopted the commercial policy of taking on large groups of tourists and business people all at once, which created chaos several times during my stay: elevators and breakfast area overcrowded, lots of noise, not the usual relaxed and luxurious atmosphere that I had been so used to during previous stays. That made me doubt seriously whether I would choose this hotel again for a future stay in Sydney.

5.0
Shannon

30 November 2025

Complete comfort, wish we had stayed longer.

The location is perfect for a city stay. Bed was extremely comfortable.

5.0
Eikura

28 November 2025

Exceptional

For the short time we spent at this hotel, Everything was amazing :) From the time we checked in till the time we left - staff, room was superb!!!

No comment :):)

4.0
Angelo

27 November 2025

Very good

Professionlism, staff are happy to help.

The hotel is over priced for what you get.

5.0
Joanne

26 November 2025

Really enjoyed my stay although very short. I stayed due to a flight cancellation so literally just slept for a few hour

Lovely big hotel, very friendly staff, great service

Liked everything

5.0
Kathy

26 November 2025

A stay where you are treated like family not just another customer

My luggage was delayed and the team went out of their way to make me feel supported - they even gave me a tracksuit and T Shirt. Above and beyond service

5.0
Donna

25 November 2025

An excellent Sydney escape with a little luxury.

The whole experience from check in to departure was smooth and efficient. The room was lovely, and the comfort of the bed was exceptional. The bathroom was great with good products and even a bath. The buffet breakfast was superb and good value. The staff were attentive but unobtrusive. The location at Circular Quay was ideal. We would definitely stay there again.

Nothing to dislike.

4.5
Hannah

23 November 2025

Fabulous

Great services, some comfortable was great

Nothing all round its was fabulous

5.0
Hugo

22 November 2025

Terrific in many ways

We were on floor 32 looking down on the Quay, the the Sydney Opera House and over Sydney Harbour with Pinchgut anchoring the view. Superb. The bed was supersoft and had us sleep soundly and comfortably for hours. Food on offer is good but not superb. Walk to the Opera House and be absorbed in a happy mass of people. Registering and checking out was seamless and to valet parking a dream.

5.0
Toneal

22 November 2025

Perfect

Everything

5.0
Lagadapati

21 November 2025

Exceptional

Good

5.0
Jim

20 November 2025

Exceptional

Happy helpful staff

4.0
John

20 November 2025

Very good

The room upgrade was exceptional with fabulous view of the harbor

4.0
Teele

20 November 2025

Great stay, would return!

This was my second time staying at this hotel in Sydney, and once again, I had a great experience. While the property is great overall, the lobby area and the bathroom in the room does feel a bit outdated. The rooms are very spacious, and the bed was incredibly comfortable, I slept so well! The location is fantastic, right in the heart of the CBD and close to everything. Check-in did take a little longer than expected as many guests arrived at once, and my room wasn’t fully ready at the 3 PM check-in time. But once I settled in, everything else was smooth and enjoyable. All in all, it was a great stay and I would definitely return on my next trip.

5.0
Alex

19 November 2025

Luxury, amazing views, great food & amazing staff.

Staff were absolutely amazing. Couldn’t do enough for us.

Not enough information about the hotel, especially for 1st time guests.

4.5
Thaddeus

18 November 2025

Fabulous

Room available when needed

Daily rate was high

4.5
Armstrong

18 November 2025

Fabulous

Every thing was wonderful

5.0
Christine

17 November 2025

Exceptional

Room facilities

5.0
Kerry

17 November 2025

We will be staying again on our next visit to Sydney next year

Staff were very helpful at check in, room was great, everything we needed was available in our room, great view of the harbour, Room was always cleaned and the ice bucket every night was a nice extra.

Nothing

5.0
Laura

16 November 2025

Perfect stay

Room was so comfy - bed was amazing, gorgeous view. Staff were so friendly and helpful.

Loved it all

5.0
Murtala

16 November 2025

I do like my stay because is so close to everywhere I’m going and the staffs are great as well

The room is very clean

The Lobby

4.0
Martin

15 November 2025

Incredible location and food

Location and food was amazing.

Accessible room door needs adjusting as it wants to close immediately after opening.

4.5
Jeremy

15 November 2025

Fabulous hotel, perfect location.

Amazing view from our room and perfect location for sight seeing. One of the most comfortable hotel beds I have slept in.

The price!

5.0
Jeremy

13 November 2025

Wonderful

Amazing staff and very comfortable bed.

Was slightly dated but still fantastic.

4.5
Carol

10 November 2025

Luxury weekend away to relax and unwind - perfect stay

From entering the hotel, a warm welcome by staff, quick and effortless check in. Rooms are superb, tailor-made request made via the app were fulfilled . A fantastic location to explore the city.

5.0
Kyle

9 November 2025

Fabulous hotel! A must stay, the quality and location were perfect.

N/A

5.0
Jennett

7 November 2025

Exceptional

Great breakfast Awesome shower Wonderful staff

5.0
Michelle

4 November 2025

THE BEST!

Our room was on a high floor and the views were gorgeous! The room is spacious with multiple sitting areas. The beds and pillows were like sleeping on a cloud. I'm going to buy some, if not all, of their bedding. The staff is helpful, friendly, and kind. I am impressed!

I have no complaints and no suggestions for improving anything. Well done, Four Seasons!

4.5
Odelia

3 November 2025

Fabulous

Everything

Nothing

4.5
Diana

3 November 2025

Fabulous

Great location staff were great loved the coffee area downstairs great coffee Best part was the Sydney opera house view from our room

4.0
Melisa

2 November 2025

Really nice hotel and a fantastic location

Views are outstanding

We were in a wheelchair room. Did not realise on booking.

4.5
Don

2 November 2025

Fabulous

Great service and Great location

Pricing.

5.0
Winston

2 November 2025

I would stay here every trip to Sydney. A wonderful home away from home thank you special thank to Julietta, igorr, an

Wonderful staff in every department

All excellent

4.5
Mimi

1 November 2025

A memorable short stay, great service and location.

Great location

4.0
Robert

30 October 2025

So relaxing, I was very well looked after and certainly felt rested at the end of it.

Excellent location. Very helpful and friendly staff. Fabulous facilities.

Dining area is very dark.

5.0
Mustafa

30 October 2025

Exceptional

We were very pleasant with the everything in the hotel.Especially the staff,whose name was Anıl in the reception helped us in every needs!

4.5
Mary

28 October 2025

Overall l would like to stay there again.

Loved the continental breakfast nice surpriseforsomroneonthego.

I like to sleep with the TV on being a single old person and the TV should be on theotherside of the wall so that it does not disturb the person next foor.

5.0
Ann

28 October 2025

Exceptional

Perfect location in the Rocks area. Very helpful staff when we arrived on early flight.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Evening entertainment
  • - Spa facilities
  • - Steam room
  • - Spa/wellness packages
  • - Fitness
  • - Fitness/spa locker rooms

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Outdoors

  • - Outdoor pool
  • - Outdoor pool (all year)

Pool and wellness

  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming pool

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Face masks for guests available
Check availability 183£163$227¥24062C$177A$177HK$1777S$299SFr213¥1441kr1872kr1371kr1768