Four Seasons Hotel, Sydney

The professionalism, helpfulness and friendliness of the staff from concierge, to checkin and the pool staff. Special thanks to Nathan by the pool and his female coworker.

Nothing

The whole experience was wonderful. Location was in walking distance to everything we needed.The room was great with a fabulous view of Sydney harbour. The bed was so comfortable.

Perfect location. The staff were absolutely brilliant. In 11 years of travelling with my dog I’ve never had such fantastic facilities to cater for him. Doggy treats, bowls and own bed. The staff made a genuine fuss over him too. The room was superb and the facilities excellent. I’d stay here again with my dog in a heartbeat

It seems churlish to criticise anything but maybe one or 2 things could be addressed. 1. My diet consists of no sugar. Therefore it would be useful to have ingredients of food displayed, particularly the restaurant menu, additionally a dessert alternative with no sugar? 2. Slight quibble with the pet surcharge. Although the amenities for my dog were superb, I think the additional cost for one night for my dog were a bit on the expensive side.

Excellent location Grain bar was amazing

It was quite expensive Room was a little small

Met all expectations as expected from the Four Seasons brand. The hotel and the staff were brilliant. The staff cannot be more helpful. Facilities were great, breakfast was great.

Cannot put a finger on anything ,helped to make our trip worthwhile.

Great room layout with gorgeous view of Sydney Harbor and the Opera House. The bed was really comfortable, we loved all the amenities, especially the unlimited water.

I got locked out of my locker in the Ladies Locker Room by the pool. There is no phone in the locker room to call anyone, so I had to walk to the hotel lobby in my robe to get someone to help. An inhouse phone would have been really helpful

Staff were especially helpful and went out of their way to assist us

Nothing all was good location excellent and hotel facilities excellent

Beautiful view and setting

Need some upgrades in the swimming pool and gym

Everything

Nothing

What a beautiful hotel and the most delightful, friendly and helpful staff. Lovely location and the room was wonderful.

Nothing to dislike.

Fantastic service from the Valet Parking to Reception and the staff on level 32 Club Lounge! It was my partner's 40th birthday and they also upgraded our room and made her feel really Special! The Spicy Margaritas were Amazing!!!

Views were brilliant and hotel was easy to find driving and parking, staff were lovely and very helpful

Pillows were too soft. You need firmer pillows. Breakfast wasn’t very hot. Most of the dishes were luke warm or cold

Amazing location with stunning views over Sydney harbour.

Room service was exceptional. View of the harbour was amazing! Breakfast was delicious! Truly memorable stay 😃

Na

Beautiful view of Sydney Harbor. Beds really comfortable! Staff very nice. Great location!

Pricey

Great location, beautiful room, super comfy bed, block out blinds, lovely attentive staff.

If I had to be picky… bathroom a little dated, but still nice.

good view of the Harbour

Location

Everything and everyone was great

Not much to not like here

Luxury, room had all refreshments and daily milk

Nothing

Lovely hotel. Our fabulous room had great views across Sydney harbour. Great location for access to the harbour and The Rocks.

Felt it was quite expensive for our one night stay.

The dtaff were fabtastic, location was perfect, beds super comfy and the harbour view was stunning, especially at night

Nothing. It was perdext

Great location, accommodating staff!

Location, service and facilities

Very busy with conferences and dinners, so the main hotel bar closed off for private events for conferences

Location

The concierge staff were so amazing at welcoming us and helping, never seen such attentive staff

Nothing

The view and sufficient space and cleanliness.

Split king bed and pillows too soft.

Exceptional service, very kind staff. The room was a little smaller than expected, but very comfortable and clean. I would definitely return

Hard to navigate City streets

There is an opportunity to improve by providing standard cofee & plain biscuits - as is customary in an Australian Hotel

spacious room, comfortable bed and pillows, friendly staff, fantastic location.

Location, luxurious, super clean and insane breakfast buffet

Nothing

Wonderful staff, so attentive and welcoming

The location is just about perfect - short walk to the harbor and opera house in one direction, shopping district in the other. We added the weekend brunch and it was great.

The building, room and facilities show their age.

The hotel's location and the panoramic view from the room over Sydney Harbour, with the Opera House on the right and Sydney Harbour Bridge on the left... Definitely one of the best views of the harbour from a hotel.

Everything

Nothing

Fabulous

Everything

Clean, up to date on technology, excellent breakfast buffet that you pay for, accommodating

Excellent location and very professional staff

Not cheap, but it’s worth it for special occasions

Everything! Attention to detail, friendliness of the staff great breakfast!

Nothing!

Location

Price

The hotel was excellent in every way and the staff was helpful and friendly. One staff member was particularly outstanding. On the morning of January 25, Saif drove us from the hotel to the white point ship terminal. He and I thoroughly looked through the back of the limousine to be sure I had all of our bags and belongings. Shortly after entering the terminal to board our cruise ship, I realized I didn't have my phone (our tickets for our cruise were on the phone, so without it our vacation would have been ruined). I assumed that I had left the phone in the limousine and started to run back to the street in the hope of catching Saif before he pulled away. Just as I got to the terminal entrance I saw Sarif heading in my direction with my phone. He had taken one last look throughout the car to be sure I had not left anything behind and in doing so found my phone. He then went out of his way to return it to me. While all the staff at the hotel were outstanding, Sarif deserves special recognition for saving our vacation.

Location

Room size

Great location, easy to get to and easy parking. Comfortable and clean rooms.

Everything was great.

Helpful and welcoming staff, had a king full harbour view which provided excellent views. Ideally located for the Rocks, and cruise terminal

Staff were super friendly and helpful. Enjoyed the pool and steam room . Great location to the cruise terminal.

Location and staff

Room size

We booked for a high floor corner room via Booking,com that showed your more exclusive corner rooms that were way more expensive so upon arrival we thought we had the wrong room which was not your fault.. But the booking was definitely for a high floor and we were on floor 7. The room was very nice but small by this brand standard.. However even on the low floor we were able to watch all the festivities of Australia day that we streamed on our TV while watching in real time . It was awesome.. So all in all this was an amazing time.

All fine

The overall service and the location of the Hotel

The room I had was fantastic! Windows with views both east (city) and west (harbour). The king bed was super comfortable, and everything else in the room was extremely well thought out.

The breakfast room is a bit gloomy, and the breakfast buffet somewhat average

Views and quality of room service

Cost per night