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Four Seasons Hotel, Sydney

199 George St, The Rocks NSW 2000, Australia (show on map)

Expert reviews

CNN review:

“The Four Seasons Sydney has a great location in The Rocks, a vast lobby, rooms with vistas and the largest heated outdoor hotel pool in the city. And unbeatable beds and bedding.”

Telegraph review:

“A true five-star property located in the epicentre of Sydney’s tourist precinct showcases uninterrupted views of her crown jewels: the harbour, the bridge and the house. The highest level of service, fine dining, elegant décor and a hip whisky bar seal an already excellent deal.”

Guest rating

This an aggregated customer review rating of Four Seasons Hotel, Sydney. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 9th in Sydney

183£163$227¥24062C$177A$177HK$1777S$299SFr213¥1441kr1872kr1371kr1768

What guests liked

All you need to know

This is a five-star hotel situated at 199 George Street where it offers guests in the city a unique and memorable experience. The hotel is the home of hospitality excellence, and its prime location makes it even more attractive to guests. The Four Seasons Hotel is located in the central business district of Sydney, where it offers proximity to the city financial, commercial and entertainment hub.

Guests can reach several world-class restaurants located within a short distance from the hotel. Here, guests can enjoy a wide variety of meals and dishes.

The hotel offers chic room options such as Deluxe Twin Room with City View, Deluxe Twin Room with City View, Deluxe King Room with City View, Deluxe Partial Harbour Room with Two Twin Beds and Deluxe King Room with Harbour View. Other accommodation options available in the hotel include Premier King Room with City View and Club Premier City Room with Executive Lounge Access.

The hotel provides a great view of the Rocks area while the Circular Quay is about 300 m away from the hotel. The Museum of Contemporary Art is about 200 m away from the Four Seasons Hotel.

Rooms in the Four Seasons Hotel Sydney are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with cable channels, air conditioning and a comfy sofa. The rooms also come with an en suite private bathroom with thoughtful touches such as free toiletries, bathrobes and bathroom slippers.

 

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Location

Recent guest reviews

4.5
Victoria

3 January 2026

Wonderful

The location was absolutely wonderful. Walkable to everywhere we wanted to go. Plus the view of the opera house from our room was so special. The beds were also so comfortable! The valet was the first place we stopped at when coming to Sydney. Nassar was the most welcoming and wonderful human. Thankfully he was there for majority of our stay and we looked forward to heading out the door to see him or seeing him upon our return to the hotel. He made us feel like we had a friend in Sydney, a place where we knew no one. I am so thankful he was the first person we met there. He made our whole stay wonderful! Power of conversation can change a lot!

The gym was quite small in the lifting area but I know space was limited. But thats about it!

5.0
Michelle

2 January 2026

Excellent location , right in the heart of the Rocks area. This is a beautiful hotel, loved the decor & the staff we

The decor & location

5.0
Kanchana

2 January 2026

Amazing!!

Mind blowing view. cleanliness

4.0
Jeanette

31 December 2025

Excellent facilities and staff were excellent however the room was very very small

Staff were excellent at all times, very helpful and talkative very nice to sede

I know you can't alter the room size however it was very small. When calling to make a booking I asked the question however the (call centre person) was not understanding my question and should have asked me if I wanted a larger room if she know the layout of the hotel.

4.5
Robert

30 December 2025

The 4 seasons great position

Perfect veiw to see our cruise ship arrive for our 50th wedding anniversary ❤️

5.0
Shane

29 December 2025

I’ll be back !

Very tidy and comfortable, great view , close to circular quay, transport, restaurants

Nothing I can think of

5.0
Jackie

29 December 2025

A wonderful hotel with great location and facilities. Rooms are very comfortable and great value and services available.

A beautiful hotel Wonderful staff and great service

Nothing

4.5
Chris

29 December 2025

Fabulous

Friendly staff, central location.

5.0
Andreas

29 December 2025

Amazing location, service and room

Absolutely everything

Nothing

4.5
Rachel

28 December 2025

Great experience overall, would definitely return!

Fantastic location and a great view of the opera house. Most of the staff were amazing, really went out of their way to help and were very friendly. Spacious room with great facilities. The grain bar is a must, they have fab cocktails!

We were asked which pillows we would prefer so we requested orthopedic pillows but were given very soft ones which weren't very comfortable. One staff member was quite rude, we felt like we were really bothering him and he was arguing with another staff member when we approached. Our bags were late up to our room and we were sent up the wrong champagne, but was given a complementary bottle which was a very nice touch.

5.0
Jarryd

28 December 2025

It was our anniversary we let them know and they met our request. Happily book with them again

Staff where friendly View was amazing

Na

4.0
Wai

27 December 2025

Not the kind of “four seasons”

Location

Need renovation

5.0
Jervis

24 December 2025

Impeccable service at this reliable and well located Hotel

The service of this hotel was the best we had in our three weeks in Australia. The pool is spacious and well serviced. The location is perfect for access to the various ferries around the harbour.

5.0
Rocio

23 December 2025

Exceptional

I felt comfortable, and we enjoyed our stay there. All amenities are modern and in excellent condition. The location is ideal for exploring the iconic areas of Sydney.

I don't have anything to say.

5.0
Janine

22 December 2025

We stay at Four Season’s a lot.The best 5 star Hotel and lovely staff.

We had the 1 bedroom full harbour club suite,walking into the room greeted by the best view,it was just superb.Breakfast was outstanding,again with a lovely view of our sensational harbour.

Would’ve liked to have stayed longer though.

5.0
Iain

22 December 2025

100% excellent

The efficiency of the welcome - with Julieta Pilas from guest services ensuring check-in was seamless. Our room was excellent and the breakfast was amazing. I have stayed at the 4 Seasons in Sydney for >15 years

Nothing

4.5
Bart

22 December 2025

Fabulous

A central location in Sydney with beautifull view on the bridge and opera house

Nothing

4.0
David

21 December 2025

Enjoyable

Location

All good from our point of view.

4.5
David

21 December 2025

Enjoyable & great service & views from room.

Location.

Pricing for February 2026.

5.0
Lisa

20 December 2025

Exceptional

Fantastic location, wonderful staff. Rooms are immaculate, beds and pillows are like sleeping on a cloud. On-site restaurant serves beautiful meals and wine but a little on the expensive side.

Only a very minor issue, ordered room service, it didn't turn up even after a phone call, so had to actually go down to restaurant to get my order.

5.0
Wayne

20 December 2025

7 star

Views Club room Breakfast in lobby floor Hair groomer on 3rd floor and sauna there

That there’s not one in every city I visit

5.0
Kerry

19 December 2025

A quality beautiful hotel that had all the fine touches you would expect from a 5 star hotel.

Everything it was selected because it is close to the overseas passenger terminal. I have never stayed there before but definitely will again.

Nothing it was perfect

5.0
Kais

19 December 2025

Excellent throughout, priced accordingly

Everything

Maybe a little pricey

5.0
Neekheel

18 December 2025

Amazing location, very comfortable room and great facilities , great service from friendly staff

Location Loacation Location !

N/A

5.0
Jasvir

18 December 2025

Perfect!

Luxurious & close to the main attractions of Sydney.

4.5
Robert

18 December 2025

Very good hotel in a great location

The location is really good, public transport very close by, scores of restaurants/bars and shopping. Rooms were good sized, bed was comfortable, gym was one of the better hotel gyms I have seen.

I guess my only complaint is that the door on the bathroom, which is a rolling door, makes a decent amount of noise. Minor, but you asked

5.0
Amanda

17 December 2025

Perfect

Professional staff and well appointed room with epic views of the harbor.

4.5
Ranae

15 December 2025

Fabulous

Really nice and very attentive staff

4.5
Nigel

15 December 2025

Very nice clean hotel in a great location.

Great location Very nice room with a nice view of the Sydney Opera House (shame the windows were a bit dirty) Nice bathroom Good facilities in room - coffee machine, kettle, mini bar etc Compared to other 4 and 5 star hotels the per night rate was good value for money.

The windows were a bit grimy which took away some of the wow factor about the view of the Sydney Opera House

5.0
Nicola

15 December 2025

Exceptional

Great location and staff were very helpful. It was worth paying extra for a harbour view room. WS our first couple of nights in Sydney and had the wow factor!

Pool area, doesn’t have enough sun beds for the size of hotel!

5.0
Heidimc8

10 December 2025

Great Weekend Getaway for a Christmas Party Fund Raiser Ball.

Staff are fantastic and so professional however manage to be very friendly at the same time! Staff cannot do enough to assist. Great Location and amazing food (we were there for a function) and the hospitality services staff were amazing. Late night Room service was prompt with hot, fresh and delicious food delivered with a smile. Room was spotless and housekeeping are ninja's (so quiet and efficient without interupting your stay). All of the satff, from the porters to houskeeping to concierge to hospitality are absolutely amazing and a real asset to The Four Seasons.

N/A

5.0
Pretscherer

10 December 2025

Staying at the four seasons had us feeling like we had arrived home to that feeling of calm and comfort

Central location, exceptional service from the staff, room amenities were maintained well and bed was very comfortable

Nothing

4.0
Sylvie

10 December 2025

Sydney Opera

I liked the view!

Room was very small and bathroom tiny

5.0
Terry

9 December 2025

Not only was the hotel perfect, the staff were wonderful👌

Beautiful building, lovely rooms and a wonderful location!!!

Nothing, it was perfect!!!!!!

5.0
Yvonne

8 December 2025

Every part of our stay was great 👍

Everything

Couldn’t fault it

5.0
Kristine

8 December 2025

Exceptional

The location is amazing great views from our room

4.5
Jacqui

8 December 2025

Fabulous

Upgraded to an amazing room with view over harbour bridge and opera house. Stunning. Great location, bed very comfortable, and although small room was well equipped.

Well maintained but definitely an older hotel.

5.0
Cristian

8 December 2025

Nice stay

The hotel is really good, including gym, spa, pool, everything you would expect from a 5 start hotel. You can even use the facilites after the checkout

all good

5.0
Peter

7 December 2025

Has to be one of the best hotels in Sydney CBD.

We always stay at this hotel when in Sydney. Great location and amazing facilities. Very comfy beds. Hint: pay for the Club Access upgrade. It is fantastic.

Could only stay 2 nights.

4.0
Sheree

7 December 2025

Wonderful stay close to everything we needed

Everything was lovely

Nothing

4.5
Sarah

7 December 2025

Amazing service

Loved the personal touch. Handwritten note, complimentary wine, friendly staff from valet to concierge, to reception and room service attendant. Very easy checkout was a bonus.

4.0
Brendan

7 December 2025

Expensive but the room made it special. Staff good but dirty and downstairs lobby looked like something out of the 1970’

Location and a higher corner room with magnificent views. I love the Level 32 retreat and food there. Very special. The beds were wonderfully soft.

Dirty and hand marks on sleeves and window. Showing its age. Very 1970s 10980s. Needs a re-vamp.

4.5
Janine

6 December 2025

a truly special place to stay

fantastic location with harbour views. super comfortable bed with exceptionally crisp linen. friendly, knowledgeable staff and great music in the bar!

n/a

5.0
Carla

5 December 2025

Exceptional

Location, room, attention to detail/s. Outstanding customer service, your staff are to be congratulated as they strive to accommodate any reasonable requests. Nothing was too much trouble.

Nothing we didn't like however a happy hour at the bar would be great.

4.5
Maheen

5 December 2025

Good relaxing stay in the heart of the city

Beautiful property albeit a bit dated but still plenty of charm. Excellent location near circular quay and light rail. Plenty of dining options nearby. Staff friendly and quick service

Somewhat dated

5.0
Jond

4 December 2025

Exceptional

The rooms have simply magnificent view, suites spacious, great layout, exceptionally comfortable bed and pillows, amenities pristine, staff at all levels had a smile for us and service to offer, nothing to much trouble, we just loved our stay

3pm checkin

5.0
Dewayne

3 December 2025

Exceptional

Excellent facility, bed and pillows were great.

No complaints.

5.0
Vanessa

3 December 2025

Our top choice for a Sydney stay.

Fabulous location (walking distance to quay, the Rocks and city shopping precinct); very friendly, professional and helpful staff. The room was comfortable and spotless. Four Seasons was excellent value for money given that Sydney is an expensive city.

Nothing.

5.0
Cassandra

3 December 2025

Would highly recommend the hotel.

Great location, wonderful staff.

4.0
Slm1173

2 December 2025

It's a stunning hotel in a fabulous location

I booked a room with a partial harbour view as a splurge to celebrate being in remission from cancer for a year and had noted this on my booking, and assumed it would be of the Harbour Bridge/Opera House side. It was not. The key component of my view was roads with some tiny bit of water view in the far distance. I was pretty disappointed. When I went downstairs to discuss this, the Manager was very kind and upgraded me to a full harbour view which was exceptional. If you are thinking of booking harbour view, pay the extra and lock in this glorious view, it is worth it. I was told that my bags would be brought to my new room which they were, but took around 20 minutes. When I left the following evening to attend a dinner about 30 minutes away, the valet brough my car up and I got in and drove off. About 20 minutes later, the valet rang to say they had forgotten to leave my key in the car which meant I would not be able to turn the car off. When I returned to my room, there was a lovely bottle of champagne and a thoughtful note and my parking charges were waived. I certainly appreciate the way that these things were dealt with but a little surprised that they happened in the first place.

Nothing additional.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Evening entertainment
  • - Spa facilities
  • - Steam room
  • - Spa/wellness packages
  • - Fitness
  • - Fitness/spa locker rooms

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Outdoors

  • - Outdoor pool
  • - Outdoor pool (all year)

Pool and wellness

  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming pool

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Face masks for guests available
Check availability 183£163$227¥24062C$177A$177HK$1777S$299SFr213¥1441kr1872kr1371kr1768