Four Seasons Hotel, Sydney

Location & Grain Bar

Small rooms

Great rooms Great location

Location was handy for my meetings all in walking distance

had to go and collect my baggage as it was more than 40 minutes since I had arrived and I needed my baggage to chnage and go to a meeting

Beautiful hotel very comfortable excellent service. The club lounge was worth it. Great location. Couldn’t fault our stay.

Nothing

Location,staff,facilities

All fine to me

Everything from location to staff to the room and amenities! Everything that exceptional! We ended up with a a beautiful partial harbour view! Which was the icing on the cake. Didn’t want to check out.

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Location

Rooms view

We have stayed at many hotels in city and this place was up there with the best in serice. Room layout was amazing and added a pull out sofa for the kids no fuss. They gave us complimentary late checkout which is very rare. staff were very welcoming. Will definately stay again.

nothing

The bed and pillows were incredibly comfortable, friendly staff and great outlook over the harbour.

Bed was excellent

Very central

All good , nothing we didn’t like

Staff were so helpful and friendly, great customer service, perfect location and facilities were of high quality. We had a wonderful, memorable stay. Will definitely be back!

There was nothing unsatisfactory about our stay!

We celebrated early Mother’s Day. The hotel did a fantastic job making it a memorable stay for us. The Opera House view from the room was gorgeous.

Hotel-Location Clean & Big room

Nice location.

Smaller rooms.

Direct train link from Circular Quay, close to hotel, to airport at a cost much lower and quicker than taxi. excellent staff service from Top to bottom in all areas. Made their customers feel special.

Nothing to complain about.

Beautiful view of the Opera House. Very comfortable bed and clean room. Staff were very friendly. All was lovely thankyou. :-)

Nothing that I didn't like, just perhaps the age of the building ... not much you can do about that though! Everything was still well maintained.

Friendly and attentive staff. We were gifted a bottle of wine and chocolates for our 25th wedding anniversary.

The customer service was exceptional. We regularly stay at 5 star hotels around the city and Four Seasons, by far has the best customer service. If something can’t be done, the staff never say no.

Nothing

The Four Seasons went over and beyond to appeal to families with children. My son felt so special because they provided child size slippers, bathrobe, milk and cookies in room and other such special touches throughout the visit.

Nothing, we loved it all.

Great location. Spotless big comfortable room We could just see bridge from our window Ferry terminal close by Hotel is very nice - would stay there again

They were a bit over zealous with wanting to make sure everything was fine with your room. They service your room in morning and then check again in evening to check everything is ok and that you have water

The staff were absolutely incredible from start to finish. The location is very convenient as it is a 2 minute walk from Cirqular Quay stations. The room was also very clean.

The main issue was the $500 damage deposit, which was totally unexpected. I was essentially paying for another night. The pillows were also not great as I woke up with neck and back pain every morning due to them being so flat. The bathroom was quite small as well, and the soundproofing wasn't the best as we could still hear traffic from the 26th floor and the people in the room next door.

Staff and facilities

Nothing

Very clean and daily room cleaning was excellent

Price was too expensive. The breakfast menu was quite limited. Only Brad and some fruits were available. There were not manat hot food menus

Great location for views of the bridge and opera house

The pool is overlooked by the highway. Lobby a bit dated but the rooms have been upgraded

Stunning room with superb amenities. The staff is wonderful. Every staff member I met was courteous, friendly and helpful. The food was of a very high standard and presented elegantly. I was particularly impressed by the fact that even though i forgot to request newspapers they were delivered to my room as I had ordered them on a previous stay. Wonderful!

Nothing. My stay was wonderful.

The staff are efficient and very welcoming

The property is an older four seasons so the vibe feels a bit dated, however that is the only drawback. The room, amenities, restaurant and staff were superb.

The property is old and dated

Excellent service at all ports of call. Wonderful room with a fantastic view. Comfortable bed. Turndown service. Replenishment of water, coffee pods etc. Towels changed twice daily. Nice gym and changing facilities. We didn’t eat in the hotel, so can’t comment on food. There were Easter activities and chocolate eggs for customers / children.

It was great. I didn’t use the pool, but looked a little small. An indoor pool would be wonderful.

Thank you to the hotel staff for the warm service and for giving us a room with a view of the Opera House — it was truly memorable. We would be happy to stay here again in the future.

Nothing

Our stay was again a pleasure.

We loved the location, the comfort, the views from our room, the sophisticated ambience and the service provided

A little more facilities in the foyer in the evening, such as drinks or snacks

The friendly and cooperative staff

Nothing. One suggestion, carpets in lift area are looking old and the lounge chairs at coffee/cafe in foyer are stained

Location was perfect. The entrance is lovely and the view was stunning.

I didn’t like housekeeping turning up at random hours, knocking and just walking in. There should be a system for knowing whether or not guests are in the room. It was a bit intrusive. I understand that we pay a premium for the location and view, but I expected a little more 5* from the room itself, the pool area and housekeeping.

The location and view from our room was perfect.

Can’t think of anything.

Lovely lobby area Great restaurant and bar Attentive staff - nothing too much trouble Great window seat in room

Bathroom a bit small and due a refresh Room decor a bit bland

Location is perfect. Fantastic view of Sydney Harbour

Location, view, decor and facilities

Excellent location with stunning views of the harbour. Spacious and immaculately clean and comfortable room. Level of housekeeping services was incredible. All staff were friendly, cheerful, courteous and helpful throughout the hotel.

I liked everything.

Customer service, the location, the view, the comfortable bed and the room service food

the restaurant was a little disappointing. I expected better service - not as good as the other places we dined at but for same/more cost

The location was fantastic, the accommodation and staff were excellent, we loved it all.

We loved everything.

View, room looked newly refurbished. Very comfortable bed

Nothing

Room was nice but definitely small- Front staff were helpful Location was great They did have an abundance of water that was complimentary

It did not feel Like a luxury hotel as I would expect staying at the four seasons I had to call housekeeping to tell them to add shower gel and hand wash- Again in a luxury hotel these things should just happen Pool was average at best

Fantastic partial harbour view room Luxurious stay Perfect location Good value for money

More sunbeds or seating in pool area

Absolutely loved the harbour view & the bed was very comfortable 🫶🏻

Bathroom needs more bench space to place toiletries

The staff warmly received and gave help and care, and upgraded the room. Thank you.

all

nothing

Very good location and excellent service

Very nice

Hospitality was amazing!

Location was superb

Meals in the lounge were often warm rather than hot.