Grand Hotel, Stockholm

all went well; pleasant reception, helpful; excellent of od

shower needs mat to prevent slipping and handles

Everything was excellent

Great staff, especially Bryan on the front desk. The bar is spectacular. Excellent food, service and ambiance.

Some areas are a little dated. Limited choice of restaurants on a Sunday night.

The location was ideal for all the main areas of Stockholm and easy connections to other parts of the city. The room had a panoramic view of the water and so was spectacular.

Nothing.

Parking

It was very comfortable with excellent facilities

Ease of access and location

The staff was very nice. Service is great and also the food quality. The location is beautiful

The pool is only for 16+ which was quite sad for my 11 year-old daughter I don’t understand why single children with their parents can’t use the spa.. I understand with groups of children. Especially considering the price of the hotel I found this quite a disappointment.

Great location and very grand

I thought expensive to use spa facilities - especially if just a quick swim needed

Location and staff excellent

Smoking at the entrance

The attention to details was just grand every thing was taught of just perfect

Awesome staff, kind and pro!

The room is clean and comfortable and the staff are friendly and helpful

Nothing

Especially the location was perfect The rooms are perfect The staff,breakfast was nice

Nothing

Location, facilities, friendly staff

The food is basic in the restaurant and buffet

Everything, from the location to the staff and the food.

Nothing

Amazing Hotel! Better than the Plaza in NYC

Lovely staff, lovely room and all-around an astonishing place!

Nothing - only minor thing is that the rooms didn’t have a “do not disturb” function.

It’s great ! Especially the staff and service

Breakfast great Room service awesome Location stupendous

Cons" the waiting at front desk was at times too long

The room was spacious and beautiful interior, linen was top quality and bed very comfortable. Very good breakfast. Excellent location.

The shower head was too close to the wall and in the bath. Water running everywhere.

Quality of the rooms

Coffee is was very strong at breakfast

Gorgeous property & impeccable service with old world charm

Zero complaints

Location, overall feel

Everything was perfect

Nothing

An excellent reception on arrival with room upgrade to a juniour suite overlooking the palace. Friendly staff, excellent venue for breakfast and early evening drinks. Service impeccable.

Everything was fine. I could find no fault with the hotel or over areas which it had control. There was a state visit which locked down the vicinity of the hotel, preventing taxis to access.

The breakfast was outstanding!!

Very nice rooms, clean and tidy. The hospitality is very good.

At the spa the water in the pools were a bit cold, not the winter cold one but the the two bigger ones and the area for lunch or smoothie by the gym has not the same standard that matches the rest of the hotel. Staff at the spa reception is fantastic.

excellent breakfast: helpfull staff

Seems that hotel staff has military training. Excellent service!

Location! View from room! Buffet breakfast! Concierge helpfulness.

Nothing to dislike.

Location, staff

The whole experience was 1st class. Thanks Michael and Jennifer Sylvester

The staff were exceptional - friendly, helpful and professional. There are two breakfast options, both excellent - superb choice and quality whilst enjoying the view over the water. A drink in the wood panelled bar is a lovely evening option.

We were treated so well. The rooms were wonderful. Location was perfect for our needs.

Liked it all.

Stellar hotel with old school service and style. Chic without any bling and classy to its core Great food and phenomenal staff

having to pay extra to use the pool/spa

Atmosphere, friendless

Everything! beautiful and fancy

not a single flaw anywhere

clean room ,breakfast is very good

Location great. Lovely restaurants

The pillows. Don’t like feather pillows. Should be more choice.

Everything- truly a 5 star hotel

Gym is a bit small

Historical outside and inside but the room we stayed renovated with a modern architectural style that does not lose the feeling of the hotels soul coming with its age. Classy restaurants inside with unique view of the city and well prepared tasty menu. Hospitality that gives you the feeling everything is planned to make you feel at home and also you are on a vacation.

Very posh hotel, lovely architecture and furnishing. The staff were all exceptional; friendly, helpful, pleasant. The room was very room and comfy.

Historical building, nice and spacious well decorated rooms, location perfect, restaurant very good, breakfast very good

Nothing

Excellent location right in the middle of Stockholm. The staff was very friendly and helpful, and the whole place had a clean and elegant appearance. The rooms are big and nicely furnished; the beds are huge but the blankets/pillows could have been more comfortable (to each their own). The breakfast buffet had something for everybody, the quality of food and service was excellent.

We didn't know that using the spa costs extra. This is unusual and could have been communicated better in advance.

Everything was great. The hotel is expensive but it is just amazing... The room looked like in a museum, the food was delicious and the Spa Area (book in advance!) was very relaxing and warm. The staff did a great job too, everyone was very helpful. The place in which the hotel is located is probably one of the best in Stockholm - close to everywhere, the metro station is maybe 100 meters away, beautiful area to just walk around. I can fully recommend!

Breakfast ample. Granola sublime. Lots of cold and hot choices. Very happy indeed.

I was sad not to enjoy smorgasbord as it was not available during my visit but I will return to enjoy that in the future.

Everything, the staff were superb, the rooms were spacious and modern, the food excellent and location was perfect. Spotlessly clean in all area

Faultless quality. Amazing location. 10/10

It was perfect

Everything is always amazing at Grand Hôtel Stockholm. My recommendation is to book rooms with water view.

-

The staff, particularly the chap who helped me negotiate my way around the tech available to me, was brilliant

Felt a bit under whelmed on last night when, as a solo traveller, I was dining in the corner of a really busy bar, still the staff were very good