Raffles Hotel, Singapore

Beautiful gardens, luxurious rooms, helpful and friendly staff- who went beyond all expectations

We had hoped to visit the Wrier’s Bar but it had unfortunately been booked for a private event. Very disappointing.

This place is a really outstanding combination of colonial charm and modern hotel experience. The whole team from Sikh doormen, reception, up to the butler is very friendly and professional. After a few days it did not feel like staying in a hotel, but at a luxurious home. We had a great time in various bars and restaurants and enjoyed high quality food and drinks with excellent service.

We were 3 people in 2 queen size beds. This was great if you had a bed for yourself. But if you had to share it was a little bit tight.

I absolutely loved my stay. Could not fault it.

The coffee machine in room was difficult to use

I loved the elegant luxurious grandeur that was depicted from the past but was also modern. The staff were also outstanding fitting in with the grandeur and treating us like royalty. The room was even better than the photos it was like living in a grand apartment.

I loved everything

Everything

Nothing

The property boasts a palpable sense of history, complemented by well-maintained and thoughtfully renovated facilities. The ambiance is serene and conducive to relaxation. Accommodations are generously sized and well-appointed, meeting most guest expectations. While the staff demonstrated courtesy and friendliness, the service occasionally appeared somewhat hurried.

Upon arrival at the designated check-in time, our accommodation was not yet prepared, which presented an inconvenience given our limited timeframe. Nevertheless, the staff addressed this matter with appropriate professionalism. Regarding the Long Bar, it appears to cater predominantly to tourists, and despite available table seating, we were initially directed to the bar counter area, which had an unpleasant odor.

This hotel was a dream, we had excellent service and an incredible experience from start to finish. Door men were very welcoming, Narinder, Vikirm, Harpreet were incredibly helpful made our stay super pleasant. The hotel is amazing 😻 from suites to shopping experience. We were given a butler that looked after all our needs, James was so helpful and caring, provided us with the best experience we could ever ask for. The history of this hotel is incredible and it was a pleasure to stay there.

NA

So lovely. So charming. So upper class. Wouldn't stay anywhere else in Singapore. The Tea service with the harp. Unbelievable!

Nothing

The staff were delightful. Excellent friendly service throughout the stay, We loved chatting about the history of the buildings from the hotel's resident historian. Lots of quiet pleasant spaces to spend time in. Our room was very spacious and supremely comfortable, in one of the oldest parts of the hotel.

Not much to complain about. Maybe could do with a little more information up front about charges for breakfast etc.

Very helpfu and friendlyl staff Overall cleanliness and easy access to trains n buses

I did not like the city location of the hotel

Raffles was simply the best hotel we have stayed in! the attention to detail and service was exceptional. Although the hotel is 200 years old and upholds the traditions and grandeur they have subtly added some modern touches in the bedrooms which enhance the hotel experience.

no improvements needed we liked everything

Everything

Great location and very helpful and friendly staff. Facilities were great.

Nothing - had a great time

Classic luxury that lives up to its reputation

The suite and hotel facilities (particularly the pool) were excellent. The staff were all extremely helpful, efficient and very friendly. We tried the Writers Bar, The Tiffin restaurant, the pool every day, the Long Bar and the complimentary history tour. The chocolates in the suite were delicious too!

Nothing!

Wow !! What is there not to like ? Absolutely incredible hotel. Totally deserves its reputation as it is stunning in every way! The staff are just amazing especially Stanley in the Courtyard restaurant- totally above and beyond. Good Customer service personified.

Nothing at all

we were upgraded to a fantastic ground floor suite overlooking their main courtyard. Fantastic service. funny, laid back but really professional. I've been wanting to stay there for at least 10 years, and I'm glad to get the opportunity.

nothing really. it was everything I'd hoped for. They do have a strange problem with birds in the outside courtyard during breakfast. We elected to have breakfast outside, which isn't everyones cup of tea. The waiters deal with it in calm (and professional) way but you can tell they are trying to work out what to do in the long term.

Stunning rooms, spa and food

Reception is very slow to check in and check out and it took a week for them to charge my card the correct bill and release the holding deposit.

The history tour we took while staying at the hotel, great room and fantastic service

Superb hotel of the highest class.

A bit difficult to find my way around but staff totally happy to help.

Everything. Stunningly restored, grand dame with exceptional service and tranquil gardens

Nothing

Every room is a suite with a personal butler who was happy to help with anything we needed.

From the outside, the place looks quite modest—but once inside, it’s surprisingly intricate and maze-like. After visiting the gym or restaurants, just finding our way back to the room was a little adventure in itself!

The staff were extremely friendly, kind, thoughtful and attentive making every guest feel valued. The building is wonderful to 'live in' - the latest renovation has recreated the majesty and detail of the old Raffles Singapore at the height of its popularity. Full compliments to Accor and the interior designer for their thoughtful renovation of this iconic building. We could have spent much longer admiring the splendor. Guests are offered a complimentary history tour which was fascinating.

We loved every detail - nothing could be improved.

Everything

Price

From start to finish, everything about Raffles lived up to our expectations. In the past I have been slightly anxious about staying in high end hotels but everyone made us feel at home.

The room was beautiful and well appointed. I pad operated curtains, lights and t v. I had a parlour, bedroom and a bathroom.

Nothing it was perfect.

This was a treat to myself and my partner with some money that my late mother left me when she died. It was amazing and well worth the money. We were very spoilt and lived every minute of it. The complementary Gin sling and chocolates on arrival were a lively surprise. Breakfast was great - served in the beautiful Tiffin room. We ordered dinner in our room which was lovely and then visited the long bar for a drink. The staff at the swimming pool area were friendly and welcoming - they could not do enough for us! Our butler was very helpful and made us very welcome. What a beautiful building too. It has been my dream to stay a night at Raffles and it did not disappoint! Thank you so much for such an amazing experience x

It was all perfect!

The room was excellent and the staff were very friendly and helpful. The service could not be faulted

Lovely suite, great atmosphere and took the history tour one afternoon which lasted 2 hours and was excellent. Loved the Writers bar and the Courtyard for drinks. Excellent afternoon tea experience with a fantastic harpist playing all afternoon. Staff were all excellent, couldn't be faulted.

Nothing

Everything

Loved it all Exceeded our expectations

Very special hotel

Nothing

This was my second stay at Raffles. Everything was simply amazing. The butlers were always meticulous and the attention to detail was excellent. The room was luxurious as ever. Special thanks to Thomas, the Hotel Manager, for personally saying hello during my check-in process, that was dearly appreciated.

The floor was a little creaky at times, but I am nitpicking at this point.

Excellent historic hotel that treats the guests very well. An amazing historic tour was included, as well as an excellent performance for the Chinese New Year. The staff were courteous and professional.

Everything

Amazing service, decor, ambience and history. One of our best stays anywhere.

No loose leaf tea in-room or at an otherwise superlative breakfast was a surprising miss for a luxury hotel in Singapore. No sauna attached to gym. No yoga mats in gym.

Very friendly staff and excellent rooms. Butchers Block restaurant excellent, which was certainly not the cheapest dinner we have had but we had free carol singers! Problem is that living in Guernsey we have such good restaurants at very reasonable prices and no VAT.

Lunch by the pool. I ordered caesar salad with lobster and it instead came with chicken Took 20 minutes to replace but the other dish had already arrived. They said they would knock the price off the account, but never did.

It is the most perfect hotel. Staff are amazing, so is the food and the bars are incredible. It is ideally situated for walking around the heritage district and Chinatown.

There is nothing that I didn’t like about the hotel.

Overall service was exceptional. Concierge, chocolates on arrival, butler service etc etc Rooms was sensational

Price is excessive

Adore the decor, the bed and pillow, the cleanliness, the attention from staff. The room was enormous, I felt very spoilt, although in truth a smaller one would have been adequate and much easier to get around. I loved loved loved that staff never failed to remember us. I loved that they allowed us the use of facilities after we checked out as we had a 1.30am flight!

I would like to see more seating areas for lounging in between meals or drinks on lower floors. The lighting in the room was not adequate for seeing, particularly in foyer and bedroom- I believe due to the age of the hotel. I thought the iPad to turn on tv etc was a little OTT- remotes are much quicker to access, particularly when you’re in bed. I think the store could sell better quality items, for example some of the products in the room.

Everything, the present, the history, excellent throughout, faultless!

Welcoming attention to details

Breakfast staff a little slow

The calmness. My suite was amazing and kept on traditional way big with modern technology. The staff were exceptional. The Tiffin room for breakfast was beautiful. Afternoon tea was delightful

Nothing was unlikable

It was beautiful and the service was impeccable. Our butler was incredible. We will definitely be back. The welcome chocolate, peanuts and drink were a lovely touch.

Nothing

This was a return visit and second time round Raffles did not disappoint! The rennovations are subtle and the hotel has retained its grand old splendour. We just loved our time here.

Just a tiny niggle - at breakfast the coffee could have been served a little quicker.

Extremely professionally run.

Wifi switching to slower “meetings” wifi.

Staff, art gallery, Long Bar

We had to walk down or up a flight of stairs to either get to our room or get from our room to the lobby.

Large room, special benefits, location, impeccable service

Room had little sunlight

What a fabulous history of this building - every attention to detail over all the years have been outstanding

We visit Raffles Hotel for honeymoon and Raffles gives us Fabulous experience for us In summary, we receive generous treatment and I just expected have a rest for us but my wife feel she just treated from Raffels hotel as a queen Everything was perfect, when we eat, take a walk, enjoy swimming, kindness hotel workers... so wonderful, all of services in raffles hotel firstly takes care is that they always listen and watch for customer's needs They pay carefully when we rest in hotel and we never forget Actually I want to give my wife special experience for our honeymoon but raffles gives us more than I expected Please, love and best wishes for a happy and prosperous for your hotel I'm really thank you for all of it

None

An exceptional hotel.