Raffles Hotel, Singapore

Exceptionally well maintained.

The best hotel in Singapore. I think The Raffles(heritage & luxurious) and Sands(Wonderful & Infinity pool) are two top in this city.

Expensive :)

Brekkie is expensive but fantastic ...Staff are awesome...Hotel is a grand old lady ...amazing

Longer stay LOL

We were made very welcome as real people. Personal service from every staff member

That we had to leave

Everything

Nothing

The room was particularly comfortable as was the bed. The bathroom outstanding. The treats we received on arrival and leaving were an unexpected and therefore a delightful touch. However everything else was put in the shade by the level of friendliness and helpfulness of the staff which was wonderful off the scale and would certainly encourage us to return at anytime

Not a great fan of self service breakfasts, particularly in delux hotels even though it would appear to have become almost the norm. However at least the hot parts were ordered and served and the eggs very well cooked. Not too impressed with the pork sausages and there could have been a greater range - kippers, poached egg on smoked haddock, etc

Everything at Raffles was amazing! The staff were exceptional, the building, rooms and facilities were faultless. The location is great.

Impeccable service, history of the building, great breakfast, awesome bar and location. Luxury and tranquility in the heart of Singapore.

Nothing

Staff were wonderful and made us feel at home immediately.

Totally exceeded our expectations, beautiful hotel which felt a privilege to stay there. The suites are incredible, absolutely everything catered for and the staff wonderful, special mention to the gorgeous doormen who are more than happy to take photos with them and for you. Breakfast fabulous choice, loved the pool and we ate in the Tiffin, delicious Indian food.

A beautiful building full of character and charm run by a very dedicated team of staff

We had lower terrace suite 116. Unfortunately our two night stay we had a gentlemen in the room next door who smoked his cigars morning, noon and night outside his room and held meetings on his computer so we couldn’t use our outside space due to the constant smell. So surprised as Everywhere in Singapore shows no smoking signs and sadly at the price of the hotel we didn’t expect this at raffles. We got unlucky with cigar man as you can apparently smoke outside your room at raffles. We think the hotel should rethink this and have designated areas away from bedrooms. It disappointed us as our terrace looking over the garden looked so beautiful and yet we couldn’t sit and use it.

Everything was truly exceptional. From the moment the taxi arrives outside the hotel, you are treated like a VIP. Nothing you could fault. Staff super friendly and helpful. It’s a wonderful, magical experience.

Having to leave!

The building, the rooms, outside areas, shopping and restaurants. The staff were so friendly and nothing was too much trouble. This hotel deserves the reputation it has for its high standards.

Nothing

The charm, staff, decor!

Quite expensive but a wonderfully memorable time.😊

Everything. The staff are fantastic, nothing is too much trouble. Breakfast was great with a great choice. Its truly a magical place.

That we couldn't stay longer.

Atmosphere, spaciously designed suite, quality of food, history surrounding building

Nothing

Great breakfast and room.

Need to book several days in advance for high tea

From the moment that we arrived the staff made us feel so welcome. The history of Raffles makes it so unique and our afternoon tea was incredible. The long bar is a must and having a reservation was wonderful as we skipped the queues.

Loved it all.

Amazing hotel and amazing service.

All perfect, liked everything

Everything

Na

every thing is perfect！

the bracketfast don't have Chinese menu

The whole ambience of the hotel and the lovely staff, especially the doormen

Great staff, check in, room facilities with excellent high end breakfast experience. Walking through the property gives you a great historical old world charming experience. Service from staff is top notch.

A creaky floor board inside the entrance to the room but couldn't fault anything else.

Staff were perfect. Everyone we met in the hallway and everyone who served us from the staff at the entrance to the cleaners and butlers were absolutely fantastic. So polite, so friendly and always willing to help.

The shower door wouldn't close properly and so there was always water leaking out of the cubicle and making the area wet.

Everything, location, staff, facilties and ambiance.

We preferred the original location, fitments and fittings of the long bar.The new bar isn't even long!

Excellent colonial still hotel

For a large property the direction signage could be a little better

Location, Rooms, Valet serice and Ambiance

The service at the breakfast needs to be improved upon, it took over 20 minutes for coffee to be delivered and hot breakfast takes 30 minutes to be served. Hotel should increase the number of chefs and staff during breakfast.

Everything

Limited choice of breakfast menu if delivered to the room.

Beautiful room, spacious areas everywhere, lovely breakfast patio. Spent three nights here and was very sad to leave.

Everything was perfect. Service was incredible. Special thank you to Allen at the front desk who helped with luggage and was excellent.

The room, service, and ambiance was excellent. we loved the little gifts they left in our rooms, it's always nice to come back to a surprise gift.

It isn't so much that we didn't like it, but you would think for a luxury hotel they would have some form of bidet for their toilets.

The property is HISTORY CULTURE AND STYLE ROLLED INTO ONE …. A LIFETIME EXPERIENCE.

Nothing.

Just simply exceptional. The staff and facilities at this iconic hotel are impeccable. The room was so well presented and functional. The attention to detail and service of staff were first class.

Another night or two would have been great but alas.....

The decor and roominess of room

The shower was cold to Luke warm

It’s been a dream of mine to stay at this hotel for so long, and it certainly lived up to all my expectations. And more. Can’t wait to go back!

The hotel is just gorgeous! The breakfast and afternoon tea in the Lobby were delicious. Vicki the Lobby Ambassador was so helpful and attentive.

The bed was a bit hard which would usually be a major issue for me, but everything was so amazing it made up for it.

the property is amazing, wonderful stay over all.

Some of the male staff where extremely rude. One man followed me into the hotel to advise I wasn’t allowed to be there because I wasn’t a guest (which I was) he based this solely on appearance which is extremely disappointing consider the money I spend to be there over my three day stay.

An absolutely exceptional hotel experience. Expensive obviously but an experience of a lifetime to say " I stayed at Raffles hotel". The courtyard room was luxurious in design and fixture. Breakfast was cooked to order and served by excellent waiting staff. All the staff were friendly and helpful. Complimentary drinks and chocolate in mini bars. Welcoming bottle of wine and box of chocolates in room on arrival. Everything you could think of is supplied in the room. Bed's are comfortable and the size of the bedroom and bathroom were well large. The room even had its own lounge are with separate TV. Both TVs in the suite were controlled by iPads which included Access to every international newspaper available. Two complimentary Singapore slings delivered with a smile. Priority entry to the famous long bar allows you to jump the long tourist queue that builds up for the famous bar. Lots of history to discover in the hotel with interesting original artefacts from a bygone era. Interesting hallway with photos of all the famous people who have stayed at the hotel in times past. The first holiday where we spent the whole of the first day in the hotel. Terrific experience.

What did I not like...... absolutely nothing! The only negative I would be willing to submit is the fact that the building that was once Raffles Billiard room has been reinvented into a more modern looking restaurant serving Italian food. A non descript looking room with little character and no Billiard table. To me this room/restaurant looked out of place and not in keeping with the tradition of the hotel.

Amazing history, fantastic staff, great location and pure luxury.

Nothing

It’s the best hotel in the world

Nothing it’s amazing

This is without a doubt the best hotel I've ever stayed in. We stayed in the Lady Mountbatten suite for one night on our way to Bali on our honeymoon. The room was massive, the facilities fantastic and the staff incredible! We used the gym, the pool, drank at the long bar, and ate dinner in the Tiffin room. I wish I lived in this hotel.

Couldn't fault a thing.

Everything is in place.Everything works.Staff all exceptional.

Not only the accomodation expensive but some additional service(drinks/meals) far to over the top.

Raffles Singapore is simply the best hotel in the world. The staff, decor, history, the amazing attentiveness of service and everyone so so friendly. The hotel is just perfect and the staff are the best in the business!

We could have stayed longer.

Everything, exceptional service

N/A

One of the best hotels we have ever stayed in Impeccable service and attention to detail

Nothing

English colony type

walk so far away from main lobby

The room weas beautiful - colonial style but not too dated, and the high tech iPad that controlled all the room features was clever and convenient. Butler service made you feel very special. Breakfast was fresh, varied and delicious.

It felt quite busy at times as there are so many tourists walking through the hotel.

wonderful facility in the middle of the city.

nothing

Substantial choices

Leaving the hotel

We were welcomed like royalty to the hotel. The entire staff was so helpful getting us check-ed in and in our room. The room was so beautiful, impeccable but somehow homey. The best/sheets were so good we ended up buying the brand while there. End to end, perfection

Little confusing figuring out the elevators

It is very unique and it's not only a hotel but there's a history behind it which made it unique from other hotels. It was a wonderful experienced and perfect!

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