L’Hotel PortoBay, São Paulo
More photosExpert reviews
“Compared to the top-of-the line chain hotels on Paulista, L’Hotel PortoBay São Paulo stands out as a truly special experience. Though the famous Parisian hotel of the same name is its declared muse, the luxury here is understated rather than decadent. Rooms are done in soft blue, beige, or rose. The Mediterranean dining room and the English-style piano bar that faces it are twin gems.”
“With Impressionist art on bedroom walls, a Mediterranean bistro and piped French music and croissants at breakfast, L’Hotel brings a garnish of Gallic charm to the concrete of central São Paulo, and it’s a mere boule-throw from the city’s busiest business boulevard.”
“L’Hotel is one of those gems that seems to have it all—it stands out even within São Paulo’s wealth of high-end choices. First, it has a premium location on a leafy side street, half a block from the city’s bustling Avenida Paulista and only a block from the subway.”
What guests liked
- Top location
- Friendly staff
- Swimming pool
- Comfortable beds
- Free Wifi
All you need to know
L’Hotel Porto Bay is an opulent boutique hotel nestled between the Bela Vista and Jardins districts. It offers breathtaking city views from its rooftop pool and terrace, as well as its generously-sized, cozy rooms.
This hotel’s chic and refined design, contemporary facilities, and dedicated staff provide a one-of-a-kind experience for guests. The hotel also offers an array of amenities and offerings, including a spa, fitness center, and exclusive movie theater. Visitors can savor diverse culinary options at the hotel’s restaurant, or unwind with a beverage at the hotel bar.
Moreover, there is a business hub and conference rooms tailored to meet the requirements of corporate travelers. Each room at the hotel is thoughtfully crafted for optimum comfort and opulence, featuring air-conditioning, marble restrooms, wooden furniture, cutting-edge television sets, and plush bedding. Complimentary WiFi and comprehensive concierge services are also available.
The hotel offers a unique experience for visitors to the city. With its modern amenities, stylish design, and attentive staff, the hotel provides guests with a luxury stay in the heart of São Paulo.
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Location
Recent guest reviews
10 August 2022
Once again, I had a very enjoyable stay in an outstandingly managed hotel.
Great location and outstanding staff. Consistently outstanding service over many years.
No complaints
9 August 2022
Excellent location with very good service
Excellent service, very good restaurant.
Bathrooms and air conditioning can be upgraded
18 July 2022
good place to stay near paulista and perfect if you expect a better quality breakfast
the best breakfast if all hotels I tested in São Paulo!
the rooms have no balcony and you can hear the neighbours’ talking (with low voice)
7 July 2022
Exceptional
The service was superb and there is no better location in São Paulo
11 May 2022
Great staff and service, an excellent option. Bravo to the restaurant and house
Excellent location, kindness of the staff and excellent room service and F&B team a
11 May 2022
Exceptional
Very friendly
No balcony
30 April 2022
Very good
Well trained and agile front desk staff. Rooms were comfortable.
4 April 2022
Very good
No smart TV. They have netflix through a rough, bad application through the TV remote, it's terrible, but at least there is netflix.
4 April 2022
Fantastic!
Everything!
Having to leave that amazing hotel
2 March 2022
nice and easy
it was rhe 3rd time at this hotel. we love the place, good rooms and the staff are so nice. we’ll be back always we go to Sao Paulo.
28 February 2022
Great room, impeccable service and mega comfy bed.
The service was impecable, the rooms and entire space was very clean and the food was very good. The bed and linen was incredible and the room was very quiet.
The only thing I can fault is that the swimming pool doesn't have handrails so it can be unsafe to go up and down the stairs, if you have a problem with mobility. I have bad knees and I couldn't go down the stairs because there was so support, so I couldn't use the pool.
8 February 2022
Friendly staff, super comfortable room and great amenities for a city stay.
The property has an old school feel which is nice, the staff are all really helpful and the rooms are very comfortable.
7 January 2022
Nice and amazing breakfast
Location, customer service friendly and breakfast amazing
The pool was small
3 January 2022
Very good
The hotel is very well located in the vicinity of Avenida Paulista / Jardins. The room is very comfortable and the bathroom is provided with very nice amenities. The breakfast was very good with a very nice buffet and some a la carte options.
Mattress and pillows could be a bit better but this is very subjective. I had dinner in the hotel and I was expecting a bit more formality from staff and a more sophisticated location, due to the position of the tables sometimes you have the impression you are in the middle of the talk of your neighbor. I know the hotel from many years ago and the staff should push harder to keep the level of the service.
30 December 2021
Exceptional
Very good
29 December 2021
Amazing staff
excellent location.
the staff were exceptionally good
28 December 2021
Exceptional
Lovely ambiance - old world Europe style. Great location. Excellent on-site restaurant.
21 December 2021
great value get the suite
roo-me was nice had a balcony
all perfect
1 December 2021
Oberall it was a lovely stay. The cozy atmosphere and awesome staff made us feel relaxed and willing to return for anot
Staff, personalised service, breakfast and restaurant. The room’s vintage design is a plus. I must also mention that the Havaianas flip-flops as a courtesy was a very kind courtesy.
Low quality pillows and toilet paper. All other toiletries are very good. Noise isolation between rooms must be improved. The bidet could be removed to make a better use of the bathroom space. In addition, the TV in our room seemed old and we couldn’t manage to connect it to a laptop through HDMI cable.
28 November 2021
However was just one night because was in business travel, was wonderful
The details it’s always the difference
Always we can make better every time. so continue given all guests a great service
24 October 2021
All good!
Clean, central and friendly staff.
Gym is a bit small
20 October 2021
Fabulous
No tea or coffee facilities in the room, sockets far from the bed, big hole on dressing gown but none were a big issue. Just a positive criticism.
The staff are amazing. Especially Robson and Denize but we loved everyone we had contact with. From the guys in the reception, the guy from room service to the cleaning lady that brought me a taller pillow and my size flip-flops.
5 October 2021
Fabulous
Quality of the room was very good. Breakfast was the expected for the hotel class.
3 October 2021
Fabulous
Location is great. Staff was friendly and professional.
Nothing.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
- - Shared lounge/TV area
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Lockers
Activities
- - Fitness centre
- - Indoor pool
- - Indoor pool (all year)
- - Walking tours
- - Themed dinner nights (additional charge)
- - Happy hour (additional charge)
Outdoors
- - Terrace
Entertainment and family services
- - Babysitting/child services (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
- - Visual aids: Braille
Pool and wellness
- - Rooftop pool
- - Heated pool
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
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