L’Hotel PortoBay, São Paulo

Alameda Campinas, 266, Bela Vista, São Paulo, CEP 01404-000, Brazil. (show on map)

Expert reviews

Fodors review:

“Compared to the top-of-the line chain hotels on Paulista, L’Hotel PortoBay São Paulo stands out as a truly special experience. Though the famous Parisian hotel of the same name is its declared muse, the luxury here is understated rather than decadent. Rooms are done in soft blue, beige, or rose. The Mediterranean dining room and the English-style piano bar that faces it are twin gems.”

Telegraph review:

“With Impressionist art on bedroom walls, a Mediterranean bistro and piped French music and croissants at breakfast, L’Hotel brings a garnish of Gallic charm to the concrete of central São Paulo, and it’s a mere boule-throw from the city’s busiest business boulevard.”

Frommers review:

“L’Hotel is one of those gems that seems to have it all—it stands out even within São Paulo’s wealth of high-end choices. First, it has a premium location on a leafy side street, half a block from the city’s bustling Avenida Paulista and only a block from the subway.”

Guest rating

This an aggregated customer review rating of L’Hotel PortoBay, São Paulo. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 8th in Sao Paulo

113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090

What guests liked

All you need to know

L’Hotel Porto Bay is an opulent boutique hotel nestled between the Bela Vista and Jardins districts. It offers breathtaking city views from its rooftop pool and terrace, as well as its generously-sized, cozy rooms.

This hotel’s chic and refined design, contemporary facilities, and dedicated staff provide a one-of-a-kind experience for guests. The hotel also offers an array of amenities and offerings, including a spa, fitness center, and exclusive movie theater. Visitors can savor diverse culinary options at the hotel’s restaurant, or unwind with a beverage at the hotel bar.

Moreover, there is a business hub and conference rooms tailored to meet the requirements of corporate travelers. Each room at the hotel is thoughtfully crafted for optimum comfort and opulence, featuring air-conditioning, marble restrooms, wooden furniture, cutting-edge television sets, and plush bedding. Complimentary WiFi and comprehensive concierge services are also available.

The hotel offers a unique experience for visitors to the city. With its modern amenities, stylish design, and attentive staff, the hotel provides guests with a luxury stay in the heart of São Paulo.

 

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Location

Recent guest reviews

5.0
Wouter

19 September 2022

a quite safe home away from home

perfect breakfast perfect housekeeping perfect front office

4.5
Fabio

23 August 2022

Amazing place, very good breakfast and in room services

Position, kindness

Low temperature at the restaurant, due to the very cold days

5.0
Robert

10 August 2022

Once again, I had a very enjoyable stay in an outstandingly managed hotel.

Great location and outstanding staff. Consistently outstanding service over many years.

No complaints

4.5
Maurizio

9 August 2022

Excellent location with very good service

Excellent service, very good restaurant.

Bathrooms and air conditioning can be upgraded

4.0
Thomas

18 July 2022

good place to stay near paulista and perfect if you expect a better quality breakfast

the best breakfast if all hotels I tested in São Paulo!

the rooms have no balcony and you can hear the neighbours’ talking (with low voice)

5.0
Maria

7 July 2022

Exceptional

The service was superb and there is no better location in São Paulo

4.5
Barbara

11 May 2022

Great staff and service, an excellent option. Bravo to the restaurant and house

Excellent location, kindness of the staff and excellent room service and F&B team a

5.0
Khamis

11 May 2022

Exceptional

Very friendly

No balcony

4.0
Eduardo

30 April 2022

Very good

Well trained and agile front desk staff. Rooms were comfortable.

4.0
Mario

4 April 2022

Very good

No smart TV. They have netflix through a rough, bad application through the TV remote, it's terrible, but at least there is netflix.

5.0
Felipe

4 April 2022

Fantastic!

Everything!

Having to leave that amazing hotel

4.5
Sergio

2 March 2022

nice and easy

it was rhe 3rd time at this hotel. we love the place, good rooms and the staff are so nice. we’ll be back always we go to Sao Paulo.

4.5
Elisa

28 February 2022

Great room, impeccable service and mega comfy bed.

The service was impecable, the rooms and entire space was very clean and the food was very good. The bed and linen was incredible and the room was very quiet.

The only thing I can fault is that the swimming pool doesn't have handrails so it can be unsafe to go up and down the stairs, if you have a problem with mobility. I have bad knees and I couldn't go down the stairs because there was so support, so I couldn't use the pool.

4.5
Samantha

8 February 2022

Friendly staff, super comfortable room and great amenities for a city stay.

The property has an old school feel which is nice, the staff are all really helpful and the rooms are very comfortable.

4.5
Raquel

7 January 2022

Nice and amazing breakfast

Location, customer service friendly and breakfast amazing

The pool was small

4.0
Marcos

3 January 2022

Very good

The hotel is very well located in the vicinity of Avenida Paulista / Jardins. The room is very comfortable and the bathroom is provided with very nice amenities. The breakfast was very good with a very nice buffet and some a la carte options.

Mattress and pillows could be a bit better but this is very subjective. I had dinner in the hotel and I was expecting a bit more formality from staff and a more sophisticated location, due to the position of the tables sometimes you have the impression you are in the middle of the talk of your neighbor. I know the hotel from many years ago and the staff should push harder to keep the level of the service.

5.0
Maria

30 December 2021

Exceptional

Very good

5.0
Martin

29 December 2021

Amazing staff

excellent location. the staff were exceptionally good

5.0
Dorothy

28 December 2021

Exceptional

Lovely ambiance - old world Europe style. Great location. Excellent on-site restaurant.

4.5
Tom

21 December 2021

great value get the suite

roo-me was nice had a balcony

all perfect

4.5
Bruno

1 December 2021

Oberall it was a lovely stay. The cozy atmosphere and awesome staff made us feel relaxed and willing to return for anot

Staff, personalised service, breakfast and restaurant. The room’s vintage design is a plus. I must also mention that the Havaianas flip-flops as a courtesy was a very kind courtesy.

Low quality pillows and toilet paper. All other toiletries are very good. Noise isolation between rooms must be improved. The bidet could be removed to make a better use of the bathroom space. In addition, the TV in our room seemed old and we couldn’t manage to connect it to a laptop through HDMI cable.

5.0
Andre

28 November 2021

However was just one night because was in business travel, was wonderful

The details it’s always the difference

Always we can make better every time. so continue given all guests a great service

5.0
Sidney

24 October 2021

All good!

Clean, central and friendly staff.

Gym is a bit small

4.5
Lucas

20 October 2021

Fabulous

No tea or coffee facilities in the room, sockets far from the bed, big hole on dressing gown but none were a big issue. Just a positive criticism.

The staff are amazing. Especially Robson and Denize but we loved everyone we had contact with. From the guys in the reception, the guy from room service to the cleaning lady that brought me a taller pillow and my size flip-flops.

4.5
Jose

5 October 2021

Fabulous

Quality of the room was very good. Breakfast was the expected for the hotel class.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Shared lounge/TV area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers

Activities

  • - Fitness centre
  • - Indoor pool
  • - Indoor pool (all year)
  • - Walking tours
  • - Themed dinner nights (additional charge)
  • - Happy hour (additional charge)

Outdoors

  • - Terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Visual aids: Braille

Pool and wellness

  • - Rooftop pool
  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090