Guest Urban Hotel, Sao Paulo

Rua Lisboa, 493, Pinheiros, São Paulo, CEP 05413-000, Brazil. (show on map)

Expert reviews

Lonely Planet review:

“This 1930s mansion, opened in late 2015, holds 14 suites reeking of industrial-chic (exposed brick and beams, unfinished steel and concrete) offset by a sunny open patio and cutting-edge art (reprints for sale in the lobby). It’s one block from Praca Benedito Calixto in the heart of hip Pinheiros.”

Guest rating

This an aggregated customer review rating of Guest Urban Hotel, Sao Paulo. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 10th in Sao Paulo

44£39$55¥5830C$42A$42HK$430S$72SFr51¥349kr453kr332kr428

What guests liked

All you need to know

The Guest Urban Hotel is a premier destination for travelers seeking a hip boutique hotel experience. From the moment you walk in the door, you will be taken away by this hotel’s chic decor and modern amenities, including a rooftop pool, state-of-the-art fitness center, and sophisticated spa.

While this hotel is nestled in a 1960s townhouse, it has been beautifully renovated to reflect modern design. Located only a block from the antique markets of Beneditor Calixto Square, Guest Urban Hotel is situated in the Pinheiros district – so you’ll be only a short walk from public transportation and several attractions.

Guest Urban’s warehouse-chic rooms are spacious and have been designed with both comfort and style in mind. All rooms have the latest technology in addition to complimentary WiFi, flatscreen TVs, minibars, and more. Guests can enjoy an international breakfast buffet, 24-hour room service, and a fully-stocked bar.

Complimentary breakfast is served in a casual dining room. Other shared spaces include an outdoor courtyard with seating, and a modern lounge space with wooden floors, vintage decor, and exposed brick. Visitors can enjoy bike rentals, free weekend events, and an onsite art gallery featuring prints from local artists.

This hotel’s friendly staff will ensure you have a pleasant and memorable visit. From the moment you arrive at the Guest Urban Hotel, you will be taken away by the modern elegance and sophistication of its design and amenities.

 

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Location

Recent guest reviews

4.0
Chris

29 September 2022

Very good

Great location

4.5
Guilherme

25 August 2022

Nice Hotel in a good location

Loved the design and the location. the staff in general were nice and the checkin and checkout was easy. the breakfast was ok and the wifi works fine

I would change the room layout, as the room is small, it would give the impression of more space and would be more comfortable .

4.0
Laura

24 August 2022

Very good

cool urban hotel/hostel

4.0
Sean

16 July 2022

Beautiful hotel in a great part of town!

The hotel has a beautiful vibe and setting in a really trendy and interesting neighbourhood of SP. The bed was extremely comfortable and the room was nicely designed.

The toilet did not flush properly however I’m sure if we were staying for longer than one night the staff would have rectified this asap.

4.0
Thipanna

2 June 2022

Very good

Good location

The floor was cold, small room. It was cold at night with only 1 small heater while the wind got into the room through windows

3.5
Mathilde

26 April 2022

practical, I recommend it

practical and the breakfast is great. staff are nice and helpful !

the room wasn’t as expected: nice but not really pretty or pleasant if you want to stay more than just for sleep…

4.0
Kaspar

27 March 2022

Quiet hotel in a good location

Quiet, clean and industrial chic style Good breakfast

Annoying flys in the room Rooms are very small

4.5
Tulio

9 January 2022

Fabulous

Location, room and facilities was incredible.

The breakfast was pretty ok

3.5
Kamila

21 December 2021

Pleasant

Breakfast was good and the place looks super cute

The room was clean but they put way too much cleaning product so it was way too smelly. People with allergies will have a terrible time. My partner and I both have allergies and had to sleep with out N95 masks on to try and mitigate. We didn’t change hotels because it was just 2 nights.

4.5
Kevin

10 October 2021

Amazing place to stay!!

Very cool theme. Before heading into the room, there is a beautiful garden area to relax. The room itself is nice because it's private, comfortable, and great for a couple. If I visit Sao Paulo again, I will stay here :)

Nothing bad. The sheets and pillows were a little damp, but this is because the room is next to a garden and there is little air circulation. I really enjoyed the room!

5.0
Lisa

14 April 2024

Great location, staff, and facilities

Perfect location for the Féria Benedito Calixto, Beco do Batman, lots of restaurants and other sites. Had spent a week in Campinas for work and wanted something totally different - this fit the bill. Industrial-type room off a courtyard, perfect for one person for a night. Really quaint.

Enjoyed it all.

5.0
Filipe

18 March 2024

Marvelous location, cool design, and confy bed

Very nice architecture aesthetic based on Brazilian modernism design tradition. Very well located close to a 2 major subway stations, and located at the heart of Sao Paulo where you can find tons of good restaurants and art galleries. The breakfast is not a buffet but tastes good. Rooms are very tidy and the hotel facilities are very clean and organized. Overall, one of the best hotels I’ve stayed in Sao Paulo.

Rooms a bit small, but it is totally understandable given that the hotel is located in one of the most expensive square foot of the town. Some of the rooms have a very funky bathroom layout due to the house remodeling they had to do to accommodate the rooms - very functional though. Overall I would recommend the hotel if you won’t stayed in the room for too long. If you need to use a laptop or a private space for work I would make sure to choose a room that has a desk.

5.0
Dawes

2 November 2023

Great property with friendly staff in an amazing location.

Breakfast was simple but very fresh. I didn't need more than what was offered. Room was very comfortable, quiet and fresh. Staff was super helpful.

Nothing to report.

5.0
Katherine

22 July 2023

Great stay in a great neighborhood

We have stayed here on both our trips to São Paulo & absolutely love it. The location is divine- so close to many amazing restaurants with easy Uber rides to the bus station or airports or any locations in the city. The hotel has a great design and there is a beautiful patio courtyard. A typical Brazilian breakfast is included here but it’s also close (2 mins walk) to futuro refereterio which is a fun cafe for breakfast/lunch. The staff is friendly and attentive and even speak a little English! Highly recommend.

5.0
Chelsea

29 June 2023

Lovely and peaceful stay

Entrance leading to lobby and walk to room walk was beautiful, full of plants, very green. Lovely open air kitchen/dining area. Room was cozy, lots of pillows. Big airy windows. Quiet street, peaceful sleep.

Room was pretty tight, but worked for us as we were out sightseeing most of the day. Breakfast of cheese & ham sandwich was not too exciting, lots of good restaurants in the area with better options.

2.5
Sara

17 February 2023

The room is like being in jail. The personnel is quite unfriendly. I don't recommend

The location is good. The Pinheiros neighborhood is not dangerous and has plenty of interesting shops, bars, cafés and restaurants. The breakfast was really good.

The room is cold and ugly. You have the feeling of being in jail. The small fridge is super noisy at night. The lights are really bright. You don't have much privacy: You can easily hear what happens in other rooms and outside. You can't open the "courtains" (they are plastic panels) otherwise everyone in the patio sees you inside your room. So during the day you need to have courtains closed and those bright lights on. The personnel at reception is really unfriendly. They didn't even say thank you or anything when I checked out. They didn't help me to find my way in the city or offered any help. They have automatic check in after 7pm. I arrived at 11:30 pm and the facial recognition system didn't work. Luckily you can still contact someone until midnight... Half an hour later and I'd been in the street for the night.

1.5
Goda

26 January 2023

Very poor

we didnt have any water in the shower for 2 mornings, hotel staff were not reachable

5.0
Sofia

22 September 2022

Exceptional

comfortable , clean and great location. I will definitely be staying here again when I visit Sao Paulo.

5.0
Fares

22 September 2022

Exceptional

Nice staff and breakfast

5.0
Carlos

4 August 2022

Exceptional

the apartment was very clean!

it is very nice!

3.0
Paul

6 June 2022

not a value proposition.

location …

the service was poor. budget travel service for a mis-range priced hotel. I do not recommend a stay in this hotel!

5.0
Rachel

25 January 2022

Muita obrigada

Good location — easy to walk to many good food spots. Also quieter area that’s short Uber/taxi rides away from more busy areas.

5.0
Andreas

20 December 2021

Just perfect!

An excellent hotel!

There was literally nothing we didn‘t like!

5.0
Melissa

14 September 2021

Lovely experience

The staff was excellent, I felt great and friendly accomodated. The room was big enough for me and extremely cleaned. Also, the location was one of the highest points: near to good restaurants and subway station. But for me the thing I appreciated most was how I was treated and even had my room ready before the check in time. Marvelous time I spent there, really loved Guest Urban Hotel.

Nothing to say, everything was perfect. I don't have any complaints.

3.5
Louise

5 February 2024

Pleasant

Hotel facilities

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Food & Drink

  • - Bar

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service
  • - Lockers
  • - Invoice provided

Outdoors

  • - Garden
  • - Sun terrace
  • - Outdoor furniture
  • - Picnic area

General

  • - Non-smoking rooms
  • - Barber/beauty shop
  • - Safety deposit box
  • - Heating
  • - Air conditioning
  • - Designated smoking area
  • - Shared lounge/TV area
  • - Minimarket on site
  • - Adult only
  • - Grocery deliveries

Kitchen

  • - Shared kitchen

Cleaning services

  • - Daily housekeeping

Activities

  • - Temporary art galleries
  • - Bicycle rental (additional charge)

Miscellaneous

  • - 24-hour security
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 44£39$55¥5830C$42A$42HK$430S$72SFr51¥349kr453kr332kr428