Luciano K, Santiago de Chile

Such a great location! It’s got a lovely rooftop bar (snd plunge pool we didn’t use). Staff are very lovely and helpful, and speak excellent English which was helpful as not many people do.

We stayed twice in the same trip as the area is brilliant but we noted that they weren’t as clean as other places we stayed. The beds were clean, but the floors and surfaces were dirty. We did a quick wipe of the surfaces but obviously didn’t want to spend time cleaning the floor do wore the slippers they provided so all worked out fine.

Beatiful building, nice breakfast with plenty of options

We liked the quirky charm of the hotel, the rooftop terrace and bar, the friendly, helpful staff and the location - easy to walk to the restaurants, bars and galleries of both Bellavista and Lastarria; nice to have Parque Forestal just opposite. We were glad that we'd asked for a room at the front with a view. This proved to be very much worth the extra money/ upgrade. Breakfasts were good too.

Some smartening up is definitely needed to the entrance, lobby and roof terrace area. Upgrading some of the furniture and planting would make a big difference to overall impressions - for very little outlay. The images/ marketing on their website suggests something much grander/ more boutique.

The location was great and the architecture of the building is outstanding. Close to nice bars and restaurants.

The breakfast was average. The upholstery particularly in the communal areas was clearly once very nice but now was a little tired.

The rooftop was absolutely fabulous; food was great; the staff was very helpful and friendly.

The location was close to lastarria (which was good), but overall a little sketchy for two female travelers.

Great friendly hotel in a nice old building and great location

Great breakfast and nice rooftop bar.

Breakfast was good value. Staff was very helpful and efficient.

Nothing

Location very handy for Metro and easy walking distance to Cerro St Lucia and Plaza de Armies. 5 min walk to some good restaurants. Breakfast quite adequate. Great decor and nice rooftop bar and snack type dining.

No real complaints

Classic hotel with history. Smart decor and smart rooms. Nice and cool with the Aircon. Good bathroom facilities too. Breakfast was just right for me, not too much and staff always around to help out. English speaking staff too so if you're Spanish Portugese is weak then there is no problem. Super simple with payment over booking.com

Could do with being a little cleaner, the Aircon vents for example could do with a wipe. The room I had does not have an outside view so if you want to see the outside world then call the hotel to make sure you get want you want.

Very friendly staff ! I asked for a change in a booking and that went very well. It s a stylish old building with a metal cage elevator , I like the elevator.

The roof top terrace doesn’t have the vibe (anymore) that is shown on the pictures. It s a bit ‘run down’ at the moment.

Very quirky hotel in an old building

Difficult to find at night - door is closed and it is dark

Excellent location near restaurants and San Cristobal Hill

Busy traffic most of the day and bus stops close by.

Location is great. Also the room on the 5th floor was quiet and very clean. Good breakfasts. Nice rooftop bar and restaurant. This is a much nicer hotel than Altiplanico Bella Artes even though it is a 3 star hotel!

Reception area was a bit dated.

The @lucianokhotel - named for the Chilean architect - Luciano Kulczewski - a pioneer of modern architecture - was built c. 1927 - at that time it was the tallest building in Santiago - all of 7 stories - the first building with central heating - and it boasted the first indoor elevator in the country - kind of a big-deal building - the style is considered Spanish Neo-Baroque with an expressively Cubist bent - it is packed with interesting details - the elevator still functions - and the building is guarded from above by a mythological animal - it is more amended to function rather than restored - so there are lots of rough edges - original tile remains cracked - the elevator shimmys and creaks - as do the bedroom floors - there’s an air of whimsy-eerie - as doors throughout are coffin-shaped - some with stained glass - and iron swirls everywhere - it’s sort of like staying in a museum - a very cool museum with lots of surprises

The position was fabulous and the staff amazing. Oh, did I forget to say the breakfasts were exceptional

Sorry to say but probably could have better cleaning, in particular the upstairs bar. Corners

Roof top bar has a great view up to the Andes. Clean room Helpful staff.

Location - five min walk to bars and restaurants and cool internal design. Lovely old lift with gates !!

It’s immediate surroundings.

Great position for visiting the center of town. Very unique hotel, lots of old world charm. Staff are great. I had a very early check out and they prepared a breakfast tray for me as the restaurant wasn't open that early. Nice roof top bar, good service. My second time starting there.

Rooms are a little dated

Good shower. Mountain view. Omelet was good. Close to tourist locations.

Bath was not clean. Elevator was hard to use. Breakfast tables were set very close to each other.

ALL WAS PERFECT

great hotel in a good location. the staff speaks English and was very helpful. Breakfast is very good with excellent choices of food offered. The décor and architecture reminds you of a former time. Overall a great experience.

The roof bar has very limited food on offer and no wine by the glass.

Different to the main stream

Good hotel in the center of the city in old nice style

Doesn’t look like much from the outside but once inside it’s very nice with a beautiful rooftop. Room was comfortable and clean.