Hotel The Singular, Santiago de Chile

Merced 294, Santiago, Región Metropolitana, Chile (show on map)

Expert reviews

Lonely Planet review:

“Setting new standards for boutique luxury, this standout in the heart of Barrio Lastarria is sharp, refined, thoughtful and, well, singular. The large rooms feature eclectic furniture and artwork, and will appeal to even the most discerning fashionista.”

New York Times review:

“The Singular Santiago in Lastarria is an upmarket option with a smart rooftop bar and views towards Cerro San Cristóbal.”

Featured in New York Times’ 36 Hours in Santiago.

Telegraph review:

“A boutique bolthole in the heart of Santiago’s hippest district. Singular Santiago is a clubbable mix of cosy interior design topped off with a show-stopping rooftop pool and bar. This is the super-stylish city sibling of the wild and remote Singular Patagonia.”

Guest rating

This an aggregated customer review rating of Hotel The Singular, Santiago de Chile. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 3rd in Santiago de Chile

72£64$90¥9540C$70A$70HK$704S$118SFr84¥571kr742kr543kr701

What guests liked

All you need to know

This five-star hotel is located on 294 Merced in the Santiago City Centre where it offers quality hospitality and comfort to tourists and travelers in the city. The hotel features an outdoor pool where guests can enjoy as many laps of swimming as they desire while the wellness center is the ideal place to relax and refresh after a long day. The hotel also offers a spa.

The Singular Santiago Hotel offers luxurious accommodation for guests with a touch of elegance and style. The hotel offers chic room options such as Patio Room, Singular Suite, Singular Room, Classic Room, Double Room with Two Double Beds and a Double Room with Disability Access. These hotel rooms are fitted with needed facilities as well as modern amenities.

Standard amenities such as free Wi-Fi for fast access internet access, a flat-screen with cable TV, a minibar and air conditioning. The hotel rooms are en-suite with private bathrooms that feature thoughtful touches such as free toiletries, bathroom slippers, and bathrobes.

The hotel is located at a distance of 50 m away from Forestal Park while the Mulato de Gil Square is about 300 m away from the hotel.

The Singular Santiago de Chile offers activities and entertainment such as a sauna, a spa, and wellness center made for relaxation of guests, a fitness center where guests can stay fit, a rooftop pool which is the ideal luxury spot and a massage needed after a very long and stressful day in the city.

 

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Location

Recent guest reviews

5.0

Lisa

17 October 2023

We will come back! This will be our Santiago Hotel

Staff was amazing. Every single person was helpful and pleasant.

5.0

Marie

14 October 2023

Exceptional

Wonderful staff, from the front desk to the restaurants. Friendly and welcoming. Lovely room. Great service.

Can't think of a thing, except maybe the blinking blue like on the TV sound bar. 🙂

5.0

Wendt

13 October 2023

This is an exceptional property with five star service.

The check in process was brilliant, top three check in experiences of my life. All staff were exceptional. The roof bar and food were brilliant, the lobby bar had a great atmosphere. Breakfast was exceptional, and all the staff were a delight.

My stay could have been longer, that was the only disappointment.

5.0

Gail

7 October 2023

Excellent

Great staff. We brought 14 people and everyone is very pleased with the hotel. Good location

5.0

Mader

7 October 2023

Too short. I deserve More holidays un such a hotel

Awesome

5.0

Andreas

4 October 2023

Brilliant

Staff were wonderful

Light in the bathroom - this is the only negative I can find. Everything was great.

4.5

Darren

29 September 2023

Fabulous

Staff were very welcoming and helpful. Rooftop bar was really pleasant and the food was delicious. Really enjoyed the seafood options in particular. Room was well appointed and clean. Would stay here again if in Santiago

No complaints

5.0

Victoria

23 September 2023

The perfect short stay in Santiago.

Beautiful decor. Fabulous staff. The best restaurant in Santiago

5.0

Filipe

22 August 2023

Great hotel, awesome experience, superb food!

The breakfast was exceptional, they offer you a menu and you order what you want from it, everything comes fresh and it's definitely better than having a buffet with cold stuff. All the staff was superb, they speak English fluently and are very friendly and do their best to accommodate w/e you want. The room is big, with a good table to work on and a nice comfortable chair to sit in, you can work just fine if you need. On the right side of the work table, there was another chair, a comfy one, probably for reading and/or just relaxing. Another great thing is the smell of the entire hotel/room, it's extremely clean and has a smell that relaxes you.

nothing.

5.0

Tamara

19 August 2023

Fantastic stay, highly recommend

The location is great - walkable to central Santiago and central market, close to restaurants and metro station. Room was comfortable, very clean and quiet! The staff were kind and helpful. Breakfast was a great value. Would definitely recommend.

Room is a little dark.

5.0

Walker

9 August 2023

Exceptional

The hotel is excellent

5.0

Shane

9 August 2023

Best hotel in Santiago, absolutely fantastic in every way

This hotel is one of the best I have stayed in. Service was exceptional, attentive & discreet. I wouldn't consider staying anywhere else in Santiago... it was that good

There was nothing I didn't like about the Singular

5.0

Michelle

4 August 2023

Amazing hotel in great location with staff that make you feel like you’re home.

Staff were extremely thoughtful and helpful from organizing activities for us to helping us with out luggage. We loved the hotel itself and the warm staff.

Nothing, we loved it!

5.0

Joanne

3 August 2023

Exceptional

Little extras. Chocolate, fruit, Portuguese tarts left in the room. The daily complimentary use of the “iPhone”

4.0

Philippe

28 July 2023

Great location, style, decoration a bit too dark

Rooms are a bit dark

5.0

Ali

18 July 2023

Amazing stay in Santiago

I liked everything; the highlights were the attitude of the staff in providing support, information, etc. The location was also very good. The hotel deserves its 5 stars.

4.5

Thomas

17 July 2023

Stylish Top Hotel in the Heart of Santiago

The hotel is perfectly located to explore Santiago in all directions. Many sights are within walking distance. The room was spacious and comfortable, albeit a bit too dimly lit. Cleaning is almost excessive, with two rounds per day and someone who comes in to inspect after the first round. The staff is friendly, and mostly bilingual; the concierge was extremely helpful and nice. A mid-20th century atmosphere is maintained throughout, with a slight French touch. The little restaurant on the 9th floor serves very high-quality food. Over the course of the week I pretty much tried the entire menu, and--with one small exception--was always very pleasantly surprised by how delicious everything was.

I am not a great friend of breakfast à la carte; it reduces the flexibility, and if you want, say, an extra slice of bread to mop up some egg, it just can take too long to get it (because the kitchen has no concept of “an extra slice” … it needs to toast the bread, sort it, and then comes out with an entire basket, by which time the egg is long cold). The sheer quality of the food being served is excellent, though.

4.0

Sallyanneb

15 July 2023

Nice hotel in a good location with excellent customer service

Everyone who works there is lovely - really excellent customer service from everyone I interacted with there. The room was large, the bed comfortable and the bathroom lovely. I didn't eat breakfast there so I can't comment. The hotel is old school stylish luxury. Luiz (or Luis) who worked behind the bar was awesome - I thoroughly recommend his Pisco Sours as they were delicious! He really knows flavour! I highly recommend Bocanáriz round the corner - a wine bar and restaurant that also does wine and food pairings. It was so good, I ate there twice.

In terms of class of hotel, I preferred one of the same rating that I had stayed in previously nearby. Bar was smaller than I expected, including the outdoor area. Nothing particularly negative about it, just wasn't really for me as I guess I prefer places a little more modern.

5.0

Catherine

4 July 2023

A spectacular hotel

Classy decor, wonderful staff, terrific meals, great location and a beautiful room. Can't say enough about this excellent hotel.

Nothing. It was perfect.

4.5

Richard

26 June 2023

Great service in a great location.

Excellent service in a great location.

Nothing.

5.0

Mohamed

14 June 2023

unique boutique hotel

unique hotel boutique style

nothing, but the service at the breakfast slow

4.0

Leanne

14 May 2023

pleasant stay.

Located in good area within walking distance to parks, small street markets and eating. Martin the concierge was absolutely marvelous.

Power outage on morning we had early flight. Had to walk with our luggage down stairs from 6th floor in the dark. No assistance from staff.

4.5

David

14 May 2023

Beautiful hotel in heart of Santiago

Beautiful hotel in the heart of Santiago. Service impeccable, food in the terrace amazing and the bed comfortable. Decor was lovely and the cocktails were incredible.

The room was a bit noisy. You could hear everything outside the room which was not ideal. For a 5 star hotel they should really invest in better toiletries such as body wash and hair wash. The stuff they have is below par, it's also a huge amount of plastic waste as they haven't replaced them with refillable bottles like most hotels. Both Magnolia and Lastarria had better body wash and hair wash.

4.5

Angela

9 May 2023

Great stay

This hotel is fabulous & was a great end to our trip! Location is spot on but it's the staff that make it, they are all so welcoming & friendly & will do anything for you. We were there at the end of a 3 month trip so very much R&R for us, but would also be a great place to start in Santiago & the restaurant was also good.

The toiletries are weak, could be better!

4.0

Gail

30 April 2023

Very good - will stay there again

The staff was professional, helpful and efficient. The location is also in a nice area to browse around the streets and get a feel of the culture

There needs to be more lighting in the rooms and common areas

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Special diet menus (on request)

General

  • - Room service
  • - Non-smoking rooms
  • - Airport shuttle
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area

Business facilities

  • - Meeting/banquet facilities (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Outdoors

  • - Terrace
  • - Outdoor pool
  • - Outdoor pool (seasonal)
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Activities

  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi (additional charge)
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Full body massage
  • - Fitness/spa locker rooms
  • - Tour or class about local culture (additional charge)

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink

Pool and wellness

  • - Rooftop pool
  • - Pool with view
  • - Pool bar
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - Key card access
  • - Smoke alarms
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Face masks for guests available
Check availability 72£64$90¥9540C$70A$70HK$704S$118SFr84¥571kr742kr543kr701