Hotel Magnolia, Santiago de Chile

A fantastic hotel in a perfect location for exploring the city. The top floor terrace is a lovely space for a late afternoon drink or late dinner. Breakfast was excellent, the deluxe room as spacious with a very comfortable bed. Highly recommended

Staff were amazing and hotel and facilities top notch

Gorgeous hotel! Design is impeccable, rooms are spacious and really comfortable, beds are huge. Just all around a very thoughtfully designed and executed hotel!

Location is so so, it’s very central but not on the nicest street. But you can get around really easily so it’s not an issue at all!

great introduction and information from desk receptionist late at night.

complicated television set up.

The exterior was old world charm and was very appealing! The front desk area continued in the same vain, but once you went up stairs it was modern with glass and clean lines. The Roof top bar was beautiful present with views to the Virgin Mary on the hill and on the first day a mountain top covered with snow! Staff from the front door to the concierge were outstanding, with excellent suggestions for restaurants to sightseeing that were considered a must!

Fernando was great. The rooms are lovely. We misunderstood the “spa and wellness centre” - this is a room that pre booked massages take place although there is a gym too.

The concierge service was hard work, trying to book tours or New Year’s Eve dinner or get information before or while we were there took multiple attempts. Fernando on the front desk however was effective once we raised it with him but really didn’t understand why we weren’t getting responses despite trying the same message through all channels - on email, WhatsApp or through booking

Beautiful stay right in the heart of the city, surrounded by great restaurants and easy walking to nearby sites. Staff made our stay very special, gorgeous rooms and modern style hotel.

The design of the hotel, the friendliness of the staff, the rooftop terrace restaurant, the location.

Where to start!? From the moment we walked into the elegant entrance…. They just do it right. Bar, restaurants, fantastic attentive staff that will make sure you have everything you could want or need. Nice exercise room, amazing front lounge area with gratis bubbles and one of the best carmenere’s we’ve ever had. The entire hotel is very chic and has fantastic design elements and decor. Loved the beds, lighting, great bathrooms with iced glass doors to the toilet. Plenty of storage, closets and lots of surfaces to put all of your things. They have taken notes! Breakfast was great and the breakfast space felt like a chic restaurant. One of my favorite places I’ve stayed in a while…. Well done!

You checked all the boxes. What a great hotel! My only critic is that the afternoon staff at the terrace could use some training in good hospitality. We had lunch there and the service was just ok. Food was great. Drinks were great. Ambiance and design were phenomenal. Staff was sub par and we kept having to go to the bar to ask for more drinks or food. Not terrible just not in line with the rest of their incredible hotel Staff. It felt disconnected like maybe different management.

Nicely done interior furnishings. Very good breakfast. Welcoming lobby. Very nice rooftop terrace bar and restaurant with nice views, a nice breeze and good food/drinks.

While the location is in downtown and a short walk to museums and the park, there is the potential for crime and we were told by several people not to go out walking around the area at night.

Beautiful boutique hotel. They took great care of us. The breakfast was delicious. The accommodations were divine

Food service location

Stylish and cozy with a great location to discover Santiago on foot!

Wish we could have tried the rooftop restaurant, but our short stay was during their weekly break.

Great central location within walking distance of parks, cafes and restaurants. Breakfast was delicious. Make a reservation at the rooftop bar for sunset drinks and appetizers.

Good food

Wi-fi wasn’t really working

Totally loved our stay Staff were very welcoming and helpful We would stay there again without hesitation

Perfect location. Really helpful staff. Gorgeous room. Lovely rooftop bar and restaurant.

Nothing!!

Hotel looks amazing. Interiors are stunning and outside the facade is very attractive. Rooms really spacious and stylish . Super comfortable beds. Good breakfast. Staff at the counter able to speak good English.

Very noisy room even with ear plugs supplied. We asked for a quiet one. Ended up at level 2 on main road. Porter not professional with tips issues. Area not super safe after dusk and nothing interesting near by. Expensive overall for the experience but the hotel is beautiful

The hotel design is very nice, the breakfast very good, the location is close to the center.

The bathroom was very inconvenient from privacy point of view- it is only made of glass, 80% transparent the doors, 2-3 cm remain full open on the side; and the toilet door is located 1m from the edge of the bed. Very, very, very uncomfortable. The room much smaller than it was supposed to be. No accessories in the room - no napkins, no toiletries. Not a 5* hotel.

Gorgeous venue, outstanding service, everything about it was absolute luxury

A really unique hotel with a lovely interior. The room was very spacious and comfortable and the huge shower was very nice. The rooftop bar was excellent with nice views at night.

Exceptional staff!

Nothing!

Great interior. Very comfy bed. Exceptional breakfast

Beautiful room oh so comfortable bed! Service 10 stars worthy! 😁

No view from the room

Tv didn’t work

This delightful, comfy, artsy hotel is the perfect place to stay in Santiago. The beds are fabulous, the breakfast even better, and the staff excellent, helpful and friendly. We loved the rooftop bar and their yummy food and delicious cocktails too. It’s such a beautiful hotel with a new delight around every corner.

The hotel, rooms and roof terrace are very stylishly designed. From the roof terrace (open from midday until late evening), you have a beautiful view of the castle hill. The food in the rooftop restaurant is creative and delicious. The breakfast buffet is relatively varied and tasty. The breakfast room is on the ground floor and does not have floor-to-ceiling windows, but it is still cosy. The location is very central, yet the rooms are very quiet (very well insulated).

It was difficult to impossible to get personalised (non-automated) answers from staff to questions such as airport shuttle, massage appointments, and restaurant reservations. We only received a response to the latter (after repeating our requests via Booking.com, WhatsApp, email, and finally a phone call). The other questions were not answered, despite the promise on the phone to answer all questions by email... The shower does not drain well and quickly floods the hallway. The rooftop restaurant had hardly any fish in stock, even though we had made a reservation (including a note specifically about the fish selection) and even though the hotel's second restaurant was closed that day.

Excellent staff Very good breakfast

Nothing

Beautiful property and centrally located. Extremely friendly and nice workers at the hotel.

Nothing, it truly was exceptional.

This is a truly excellent hotel. Within an old building, it has been converted to a chic, cool, modern hotel with all the facilities you would expect for the (not cheap) rate of c. £200pn. The room was of adequate size, spotlessly clean with a big shower room and a huge bed; all the staff were great, going the "extra mile" to make the stay an experience to remember. Breakfast was excellent - very good quality and lots of choice. And it's in the good part of town; we walked everywhere and particularly enjoyed the big, big markets.

Beautiful hotel, really comfortable big beds, nice shower, delicious breakfast and very friendly and attentive staff. Food at the rooftop terrace was some of the best we had in Santigo. We would come back here!

The room was amazing, the bed super comfortable. great central location. Brilliant breakfast, Efficient staff. Spectacular rooftop bar

We had some issues with the toilet on the first night, but they remedied the situation and fixed everything up

Location

The first night was terribly noisy (possibly above the kitchen). Moved to a quiet room for the second night.

Stunning hotel, centrally located with wonderful design. Great breakfast

Nothing

A stunning room! Loved the amenities. Breakfast was delicious. Location is very central but don't love the area.

The food in the restaurant for dinner wasn't great.

Amazing breakfast and massage

Location wasn’t ideal

Excellent location. The rooms were clean and comfortable. Staff were friendly. The breakfast was really good.

Rooms are a little dated but still nice.

Great location for seeing the City. Raul on reception was really helpful with everything. Lovely touch of small open bar in evenings in library area. Super hotel.

The unique combination of art and history made each room a surprise.

Loved the room layout and the 24/7 complimentary wine and bubbles in the library.

Service was lacking at breakfast

I loved everything: the staff, the location (half pedestrian street, close to the city centre, a park and a trendy neighbourhood), the hotel, the rooms, etc. I didn’t get to try the restaurant but must be equally delicious.

Breakfast and food in general were excellent

Initially, I had issues with the allocated room; the A/C was noisy, and the room was tiny. We had to change rooms the next day

Location and the hospitality of the staff. The area was very safe, central and easy to walk to popular sites. Hotel was very nice, well maintained and room very comfortable.Breakfast was one of the best I have recently experienced. Great health choices. I will go back.

Nothing

Breakfast and dinner were delicious. Variety and lots of local produce. We also enjoyed the rooftop bar for lunch.

Beautiful hotel and lovely people

Nada

Beautiful architecture.

Shower floor very slippery & lighting could’ve been better

Amazing staff! Very accommodating in all aspects! Comfortable rooms!

Nothing

Friendly and very helpful staff. Delicious restaurant. Good breakfast. Nespresso in room. Sweets on the bed. Quirky design-quality fittings-very tasteful. Library and drinks corner.

Nothing

Everything: the staff, the location (half pedestrian street, close to the city centre, a park and a trendy neighbourhood), the hotel, the rooms, etc. I didn’t get to try the restaurant but must be equally delicious.

Rooms are modern and very clean, coffee bod machine and complimentary water is a good touch. Huge comfortable beds, staff are super helpful and knowledgeable. Great for tips on where to eat and get a good coffee close by. Breakfast has plenty of options too.

Nothing. Our stay was amazing