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Hotel Magnolia, Santiago de Chile

Huérfanos 539, Santiago de Chile, Santiago, Región Metropolitana, Chile (show on map)

Expert reviews

The Guardian review:

“This 42-room property opened in October 2016 to rave reviews. It ingeniously intertwines old and new as chequered tiles, marble staircases and reconstructed stained-glass windows appear alongside ultramodern light fixtures, geometric furnishings and vertigo-inducing glass floors.”

Lonely Planet review:

“No two rooms are exactly alike at this artfully designed boutique hotel, which masterfully intertwines old and new within the confines of a restored 1920s office building. Checkered tiles, marble staircases and stained-glass windows.”

Telegraph review:

“A grand historic house just steps from the old town. Santiago’s first urban design hotel combines sleek modern elements with its Neo-Gothic heritage. A black-and-white marble entrance and exposed brick walls are juxtaposed with an industrial-style suspended metal staircase, a bronze reception desk and potted magnolias.”

Guest rating

This an aggregated customer review rating of Hotel Magnolia, Santiago de Chile. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 4th in Santiago de Chile

127£113$158¥16748C$123A$123HK$1237S$208SFr148¥1003kr1303kr954kr1230

What guests liked

All you need to know

Hotel Magnolia, located in historic downtown Santiago de Chile is a great renovation of a 1929 mansion. It is a re-envisioned model is that of the city’s past fused with modern luxury. The hotel is only a few minutes’ walk away from the national art gallery, Bellas Artes, Museo Arte de Luz, Santiago Town Square, Palacio de la Moneda and Plaza de la Constitucion. The “cozy refuge of calm and restfulness” is situated at the foot of the Cerro Santa Lucia hilltop park and is the first urban design hotel of its kind with neo-gothic heritage.

Featuring a black and white marble entrance with a suspended metal staircase and bronze reception desk, the hotel wows guests as soon as they come through the front doors and the wow factor is only magnified every step further in. Stained-glass windows featuring the coats of arms, heavy wooden doors, modern geometric light fittings and glass walkways… All of the features and more make this hotel one of the best.

All of the soundproof rooms are furnished with extra-long beds, a private bathroom, minibar, coffee machine, a flat-screen cable TV, safety-deposit box and more. The hotel has a library for quiet reading time and a terrace for relaxing and enjoying the scenic views of the Chilean landscape. This hotel definitely delivers value for money with a stay.

Hotel Details
— 42 rooms
— Built in 1929, reopened in 2016
— Vintage style

Hotel Features
— Free WiFi
— Restaurant and snack bar
— Terrace
— Pets allowed
— Fitness center
— Bar
— Room service
— Concierge services
— 24-hour front desk
— Tour desk
— Library
— Laundry service available

Additional Info
— Check in begins at 3:00 PM
— Check out ends at 12:00 PM
— Minimum check in age is 18 years old

Address
Huérfanos 539, Santiago de Chile, Santiago, Región Metropolitana, Chile.

 

Hotel deals & lowest price guarantee

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Location

Recent guest reviews

5.0
Don

27 December 2025

Nice artsy hotel in downtown area with great breakfast, excellent rooftop terrace bar and short walk to downtown attract

Nicely done interior furnishings. Very good breakfast. Welcoming lobby. Very nice rooftop terrace bar and restaurant with nice views, a nice breeze and good food/drinks.

While the location is in downtown and a short walk to museums and the park, there is the potential for crime and we were told by several people not to go out walking around the area at night.

5.0
Marianne

24 December 2025

Exceptional

Beautiful boutique hotel. They took great care of us. The breakfast was delicious. The accommodations were divine

5.0
Joyce

19 December 2025

Exceptional

Food service location

5.0
Julia

16 December 2025

Would happily return here next time in Santiago !

Stylish and cozy with a great location to discover Santiago on foot!

Wish we could have tried the rooftop restaurant, but our short stay was during their weekly break.

5.0
Kelley

6 December 2025

Beautiful stay.

Great central location within walking distance of parks, cafes and restaurants. Breakfast was delicious. Make a reservation at the rooftop bar for sunset drinks and appetizers.

4.0
Robert

3 December 2025

Santiago stay

Good food

Wi-fi wasn’t really working

4.5
Verrenkamp

30 November 2025

Fabulous

Totally loved our stay Staff were very welcoming and helpful We would stay there again without hesitation

5.0
Charlotte

25 November 2025

Gorgeous little luxury stay at the end of my trip

Perfect location. Really helpful staff. Gorgeous room. Lovely rooftop bar and restaurant.

Nothing!!

4.0
Paola

24 November 2025

Very beautiful hotel but not

Hotel looks amazing. Interiors are stunning and outside the facade is very attractive. Rooms really spacious and stylish . Super comfortable beds. Good breakfast. Staff at the counter able to speak good English.

Very noisy room even with ear plugs supplied. We asked for a quiet one. Ended up at level 2 on main road. Porter not professional with tips issues. Area not super safe after dusk and nothing interesting near by. Expensive overall for the experience but the hotel is beautiful

4.0
Maria

23 November 2025

Not 5* hotel, maybe 4.

The hotel design is very nice, the breakfast very good, the location is close to the center.

The bathroom was very inconvenient from privacy point of view- it is only made of glass, 80% transparent the doors, 2-3 cm remain full open on the side; and the toilet door is located 1m from the edge of the bed. Very, very, very uncomfortable. The room much smaller than it was supposed to be. No accessories in the room - no napkins, no toiletries. Not a 5* hotel.

5.0
Geeta

19 November 2025

Gorgeous architecture in Santiago

Gorgeous venue, outstanding service, everything about it was absolute luxury

5.0
Andrew

16 November 2025

An excellent hotel in a quiet part of the city

A really unique hotel with a lovely interior. The room was very spacious and comfortable and the huge shower was very nice. The rooftop bar was excellent with nice views at night.

5.0
Sam

16 November 2025

Beautiful boutique hotel!

Exceptional staff!

Nothing!

5.0
Joe

15 November 2025

Exceptional

Great interior. Very comfy bed. Exceptional breakfast

5.0
Montgomery

12 November 2025

Exceptional

Beautiful room oh so comfortable bed! Service 10 stars worthy! 😁

No view from the room

4.0
Deborah

9 November 2025

Very good

Tv didn’t work

5.0
Yasmin

4 November 2025

Gorgeous

This delightful, comfy, artsy hotel is the perfect place to stay in Santiago. The beds are fabulous, the breakfast even better, and the staff excellent, helpful and friendly. We loved the rooftop bar and their yummy food and delicious cocktails too. It’s such a beautiful hotel with a new delight around every corner.

4.5
Birgit

31 October 2025

Good hotel in the city center (Service could be better)

The hotel, rooms and roof terrace are very stylishly designed. From the roof terrace (open from midday until late evening), you have a beautiful view of the castle hill. The food in the rooftop restaurant is creative and delicious. The breakfast buffet is relatively varied and tasty. The breakfast room is on the ground floor and does not have floor-to-ceiling windows, but it is still cosy. The location is very central, yet the rooms are very quiet (very well insulated).

It was difficult to impossible to get personalised (non-automated) answers from staff to questions such as airport shuttle, massage appointments, and restaurant reservations. We only received a response to the latter (after repeating our requests via Booking.com, WhatsApp, email, and finally a phone call). The other questions were not answered, despite the promise on the phone to answer all questions by email... The shower does not drain well and quickly floods the hallway. The rooftop restaurant had hardly any fish in stock, even though we had made a reservation (including a note specifically about the fish selection) and even though the hotel's second restaurant was closed that day.

5.0
Rupert

29 October 2025

Great

Excellent staff Very good breakfast

Nothing

5.0
Connor

25 October 2025

Would 100% book here again next time in Santiago - wonderful hotel!

Beautiful property and centrally located. Extremely friendly and nice workers at the hotel.

Nothing, it truly was exceptional.

4.5
Steve

24 October 2025

This is a truly excellent hotel.

This is a truly excellent hotel. Within an old building, it has been converted to a chic, cool, modern hotel with all the facilities you would expect for the (not cheap) rate of c. £200pn. The room was of adequate size, spotlessly clean with a big shower room and a huge bed; all the staff were great, going the "extra mile" to make the stay an experience to remember. Breakfast was excellent - very good quality and lots of choice. And it's in the good part of town; we walked everywhere and particularly enjoyed the big, big markets.

5.0
Tiinamaija

16 October 2025

We loved this hotel!

Beautiful hotel, really comfortable big beds, nice shower, delicious breakfast and very friendly and attentive staff. Food at the rooftop terrace was some of the best we had in Santigo. We would come back here!

5.0
Aaron

11 October 2025

Some times its worth the money, this is a place to do it.

The room was amazing, the bed super comfortable. great central location. Brilliant breakfast, Efficient staff. Spectacular rooftop bar

We had some issues with the toilet on the first night, but they remedied the situation and fixed everything up

4.0
Errol

10 October 2025

Very good

Location

The first night was terribly noisy (possibly above the kitchen). Moved to a quiet room for the second night.

5.0
Sam

9 October 2025

Incredible design hotel in a great location

Stunning hotel, centrally located with wonderful design. Great breakfast

Nothing

4.5
Natalie

2 October 2025

Beautiful room and great breakfast

A stunning room! Loved the amenities. Breakfast was delicious. Location is very central but don't love the area.

The food in the restaurant for dinner wasn't great.

4.5
Nicla

28 September 2025

Great little boutique hotel, super service !

Amazing breakfast and massage

Location wasn’t ideal

4.5
Stacey

28 September 2025

A lovely hotel in an excellent location

Excellent location. The rooms were clean and comfortable. Staff were friendly. The breakfast was really good.

Rooms are a little dated but still nice.

4.5
Jacqueline

23 September 2025

Fabulous

Great location for seeing the City. Raul on reception was really helpful with everything. Lovely touch of small open bar in evenings in library area. Super hotel.

5.0
Andrew

23 September 2025

Exceptional

The unique combination of art and history made each room a surprise.

4.5
Michele

23 September 2025

Gorgeous boutique hotel

Loved the room layout and the 24/7 complimentary wine and bubbles in the library.

Service was lacking at breakfast

5.0
Mathieu

22 September 2025

Exceptional

I loved everything: the staff, the location (half pedestrian street, close to the city centre, a park and a trendy neighbourhood), the hotel, the rooms, etc. I didn’t get to try the restaurant but must be equally delicious.

4.5
Ronald

21 September 2025

Excellent food, quaint boutique hotel in the heart of Santiago downtown.

Breakfast and food in general were excellent

Initially, I had issues with the allocated room; the A/C was noisy, and the room was tiny. We had to change rooms the next day

5.0
Mehdi

19 September 2025

A wonderful classy hotel with amazing staff.

Location and the hospitality of the staff. The area was very safe, central and easy to walk to popular sites. Hotel was very nice, well maintained and room very comfortable.Breakfast was one of the best I have recently experienced. Great health choices. I will go back.

Nothing

4.0
Sally

19 September 2025

Excellent hotel. Staff were very helpful especially Fernando . Convenient location. Good was great.

Breakfast and dinner were delicious. Variety and lots of local produce. We also enjoyed the rooftop bar for lunch.

5.0
Renata

12 September 2025

Agradável surpresa

Beautiful hotel and lovely people

Nada

4.5
Jennifer

11 September 2025

Beautifully designed hotel.

Beautiful architecture.

Shower floor very slippery & lighting could’ve been better

5.0
John

4 September 2025

Exceptional

Amazing staff! Very accommodating in all aspects! Comfortable rooms!

Nothing

4.5
Sharron

31 August 2025

Stylish and quirky. Very impressed and highly recommend

Friendly and very helpful staff. Delicious restaurant. Good breakfast. Nespresso in room. Sweets on the bed. Quirky design-quality fittings-very tasteful. Library and drinks corner.

Nothing

5.0
Mathieu

31 August 2025

Exceptional

Everything: the staff, the location (half pedestrian street, close to the city centre, a park and a trendy neighbourhood), the hotel, the rooms, etc. I didn’t get to try the restaurant but must be equally delicious.

4.5
Luke

31 August 2025

Fabulous

Rooms are modern and very clean, coffee bod machine and complimentary water is a good touch. Huge comfortable beds, staff are super helpful and knowledgeable. Great for tips on where to eat and get a good coffee close by. Breakfast has plenty of options too.

Nothing. Our stay was amazing

4.5
Carolyn

30 August 2025

Fabulous

Hotel with great ambience , fantastic breakfast , the rooms were large and we would definitely stay there again

5.0
Macmillan

30 August 2025

Wonderful!

Beautiful property and lovely staff

5.0
Nicla

23 August 2025

Perfect short city stay in Santiago !

Spacious, elegant rooms and amazing breakfast! Small but fully formed gym and great massage

Nothing!

5.0
Clive

6 August 2025

Absolutely stunning place! Great in every way!

Absolutely stunning place! Great in every way! The staff were so helpful too!

4.5
Joseph

3 August 2025

Fabulous

The staff in particular were amazing!!!!

No air conditioning, room too hot

4.5
Theodoros

3 August 2025

Fabulous

Location near all the sightseeings. Dinner was also great. The receptionist ( one girl I don't remember her name was very polite and helpful) Beatiful room

Breakfast had a limited selection of food. For a 4 star hotel should be better

5.0
Evan

31 July 2025

Exceptional

Lovely breakfast, three-course supper included, relaxing terrace. Very charming 4 star hotel. The staff was excellent, and bent over backwards to make us feel comfortable. Highly recommended.

5.0
Edward

31 July 2025

Superb customer service

Exceptionally friendly and helpful staff. Lovely ambience and really comfortable beds.

Nothing.

5.0
Sally

26 July 2025

Would rebook and stay again, our short visit wasnt long enough. Highly recommend

Service and staff were exceptional, a beautiful hotel, throughly enjoyed our stay

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Grocery deliveries (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)

Reception services

  • - 24-hour front desk
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Walking tours (additional charge)
  • - Themed dinner nights (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)
  • - Live music/performance

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Entertainment & family services

  • - Board games/puzzles

Parking

  • - Parking garage

Transport

  • - Public transport tickets (additional charge)
  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Accessibility

  • - Wheelchair accessible

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 127£113$158¥16748C$123A$123HK$1237S$208SFr148¥1003kr1303kr954kr1230