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Hotel Magnolia, Santiago de Chile

Huérfanos 539, Santiago de Chile, Santiago, Región Metropolitana, Chile (show on map)

Expert reviews

The Guardian review:

“This 42-room property opened in October 2016 to rave reviews. It ingeniously intertwines old and new as chequered tiles, marble staircases and reconstructed stained-glass windows appear alongside ultramodern light fixtures, geometric furnishings and vertigo-inducing glass floors.”

Lonely Planet review:

“No two rooms are exactly alike at this artfully designed boutique hotel, which masterfully intertwines old and new within the confines of a restored 1920s office building. Checkered tiles, marble staircases and stained-glass windows.”

Telegraph review:

“A grand historic house just steps from the old town. Santiago’s first urban design hotel combines sleek modern elements with its Neo-Gothic heritage. A black-and-white marble entrance and exposed brick walls are juxtaposed with an industrial-style suspended metal staircase, a bronze reception desk and potted magnolias.”

Guest rating

This an aggregated customer review rating of Hotel Magnolia, Santiago de Chile. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 4th in Santiago de Chile

127£113$158¥16748C$123A$123HK$1237S$208SFr148¥1003kr1303kr954kr1230

What guests liked

All you need to know

Hotel Magnolia, located in historic downtown Santiago de Chile is a great renovation of a 1929 mansion. It is a re-envisioned model is that of the city’s past fused with modern luxury. The hotel is only a few minutes’ walk away from the national art gallery, Bellas Artes, Museo Arte de Luz, Santiago Town Square, Palacio de la Moneda and Plaza de la Constitucion. The “cozy refuge of calm and restfulness” is situated at the foot of the Cerro Santa Lucia hilltop park and is the first urban design hotel of its kind with neo-gothic heritage.

Featuring a black and white marble entrance with a suspended metal staircase and bronze reception desk, the hotel wows guests as soon as they come through the front doors and the wow factor is only magnified every step further in. Stained-glass windows featuring the coats of arms, heavy wooden doors, modern geometric light fittings and glass walkways… All of the features and more make this hotel one of the best.

All of the soundproof rooms are furnished with extra-long beds, a private bathroom, minibar, coffee machine, a flat-screen cable TV, safety-deposit box and more. The hotel has a library for quiet reading time and a terrace for relaxing and enjoying the scenic views of the Chilean landscape. This hotel definitely delivers value for money with a stay.

Hotel Details
— 42 rooms
— Built in 1929, reopened in 2016
— Vintage style

Hotel Features
— Free WiFi
— Restaurant and snack bar
— Terrace
— Pets allowed
— Fitness center
— Bar
— Room service
— Concierge services
— 24-hour front desk
— Tour desk
— Library
— Laundry service available

Additional Info
— Check in begins at 3:00 PM
— Check out ends at 12:00 PM
— Minimum check in age is 18 years old

Address
Huérfanos 539, Santiago de Chile, Santiago, Región Metropolitana, Chile.

 

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Location

Recent guest reviews

5.0
Andrew

8 July 2025

Modern comfort in historic Santiago

Gorgeous, recently renovated building with character. Beautiful, clean rooms. Free wine bar. We are so glad we stayed here. The service was impeccable and the breakfast was delicious. Located very centrally in a safe and bustling part of Santiago. When we told them we were leaving early (before breakfast), Raul had the kitchen make us breakfast to go. Don’t hesitate, stay at Hotel Magnolia.

5.0
Esther

1 July 2025

Fantastic

The proximity to the city.The house itself.The Cocktails and food in the hotel restaurant.

4.0
Renato

21 June 2025

Very good hotel in the wrong part of the city

Location

5.0
Sandra

18 June 2025

Exceptional

Staff were amazing, they went above and beyond to answer questions and make our stay amazing. The property was lovely with great restaurants, vibey rooftop bar, and a moody library.

Nothing to really complain about.

5.0
Meredith

12 June 2025

Great location , right under St Lucia hill. 5 minute walk to Lasterria and much quieter. ( minute walk

Gorgeous boutique hotel, beautiful rooms, great breakfast, rooftop bar and the staff were incredible , especially Camilla at reception!

Nothing

4.0
Ivan

5 June 2025

Very clean and comfortable, would stay at this hotel again.

Lovely warm and friendly reception on arrival. Very cosy, quiet and intimate, lots of charm and style. Lovely breakfast room and delicious home style breakfast. Great location for walking into the old city and to arts area for bars and restaurants in the evening. Loved the rooftop bar as well!

5.0
Christopher

31 May 2025

Exceptional

A beautiful hotel. Exceptional service. Friendly staff. Perfect location.

Nothing

4.5
Michael

30 May 2025

Fabulous

Fantastic staff. Stylish hotel, comfy beds, quiet and very secure

Location downtown a little sketchy, but that's Santiago unless you stay out in the new neighborhoods

5.0
Armin

29 May 2025

Best romantic boutique hotel in Santiago, what a surprise!

This is a gorgeous boutique hotel in the middle of the city (which may not be for everyone). We had an awesome time in the old part of the building, beautifully renovated and tastefully appointed with unique and beautiful decor. Staff were brilliant and exceptionally helpful.

The only negative point could be location. We did not venture out during the evening/night, as it felt not quite conducive to exploring.

5.0
Peter

26 May 2025

Excellent

The rooms we’ll appointed & nicely decorated. Comfy bed. Large.

Nothing

5.0
Irma

22 May 2025

Classy, convenient, comfortable with the most hospitable team.

Classy yet cozy, perfect balance of style and comfort- walking distance to the historic centre and the beautiful Santa Lucia. Staff were so accommodating and friendly. Even packed me a beautiful brekkie as my flight was super early.

4.5
Rajiv

19 May 2025

Fabulous

Breakfast was very good . Locantion was excellent

5.0
Jennifer

17 May 2025

Highly recommended

Great location, friendly staff, delicious breakfast included in the price. The rooms were spacious and comfortable and complimentary sparkling wine and wine was served in the lounge each afternoon.

Nothing

5.0
Siew

15 May 2025

Perfect boutique hotel near the old town

Impeccable design and conservation of the spaces ; the young staff members at the reception; the affable doorman ; the breakfast and dinner ; the location

would be ideal to have a bidet, and two wash-hand basins instead of one

5.0
Mark

10 May 2025

A lovely Hotel with very helpful staff.

Had a cosy feel about it downstairs and the beds and rooms were excellent. All of the staff that we met were extremely helpful.

Nothing

4.5
Paul

9 May 2025

Perfect place to stay o.Santiago’sd would highly recommend this property

Beautiful property, great bed and a lovely touch to have an open bar in the library. Staff were all well trained and very attentive

Nothing

5.0
Katia

8 May 2025

Exceptional

Unique experience in a stunning boutique hotel. We enjoyed every moment.

4.5
Jennifer

8 May 2025

Fabulous

Location was great, staff was very friendly and helpful, lovely decor.

Nothing

5.0
Neroli

6 May 2025

A last minute stay but one that will live long in the memory. If you’re staying in Santiago - this it the place

Beautiful staff, great space.

Small detail - the water pressure on a hot shower.

5.0
Otmane

5 May 2025

The perfect stay

Perfect location great customer service

5.0
Diana

5 May 2025

Excellent . A perfect haven

Beautifully styled Clean Great service

It would have been great to have room service available at night

4.0
Craig

17 April 2025

The facility was very good overall and we would consider returning.

Excellent breakfast and the hotel is an amazing work of artistic archetecture. Would like to come back. Bellhop was really good. Was diligent with getting taxi and taking care of informing etc. Really did an outstanding job of customer service and follow through.

Front desk at night was inexperienced and failed to call back on our request for a billing question called about from room. Went to desk and she apologized for forgetting about calling back as she indicated she would.

4.0
Daniela

14 April 2025

Very good

Good

5.0
Robert

13 April 2025

Unique Boutique Hotel

Very clean and comfortable room with outstanding bed and linens. Excellent food. Very helpful staff. Allowed us an early morning checkin at 1/2 room rate, which was much appreciated after long international flight from California. Definitely would stay there again. Great location.

4.0
Kevin

11 April 2025

Nice hotel

Everything was good except for your WiFi. It was terrible.

See above

5.0
Blair

31 March 2025

Exceptional

Great hotel. Staff are great. Rooftop bar and restaurant a plus. Good workout facility. Recommend highly.

4.5
Ronald

19 March 2025

Fabulous

Nice enough but pastry selection was limited

Check out use of my two cards failed for both stays despite cards being accepted everywhere else. Needs sorting out

4.0
Dipak

15 March 2025

Good hotel location , but not value for money

Great central location, v friendly staff

Restaurant service was a bit poor , kept us waiting half an hour for the dessert which never arrived!

4.5
Jigar

13 March 2025

I’d recommend staying here.

Superb staff without exception and very well located.

Common areas were a bit smaller than I imagined from the pictures but tastefully decorated.

5.0
David

11 March 2025

Sophistication at a reasonable price

Front desk staff was amazing. Randi, Paul, actually all of the staff were terrific. Very helpful, friendly, polite, and extending. Even the doormen were great. Hotel has a sophisticated, boutique vibe. Very striking architectural details were prevalent throughout the property. Room and bed were very comfortable. No view at all, but plenty of exterior light. Bathroom was spacious and well stocked with plenty of fresh towels. Rooftop restaurant and bar were inviting and food was excellent. There was a complementary open bar in lobby area that was nice for grabbing a cordial on the way up to our room. Complimentary breakfast was served in a very comfy well decorated room. Lots of fresh choices and eggs to order. The Eggs Benedict were excellent.

No drawers in room but nice closets.

4.0
John

11 March 2025

Very good

Lovely boutique hotel with hard working, friendly staff

At checkout despite having tourist exemption tax free the hotel still wanted to charge the tourist tax fee if we paid using a debit card. This was not expected or explained by them at any stage until checkout. Many other hotels did not charge this fee. Apparently the charge was passed on to the customer because we used bookings and did not book direct with the hotel. Yet if we paid by credit card we were exempt from the tourist tax. Very disappointing by the hotel to enforce the tourist tax fee when other hotels waved it for international travellers.

4.5
Stephen

11 March 2025

Enjoyable, well located, 5-start to get to know Santiago

We particularly liked the rooftop patio and bar, where we had a very good dinner one evening. The breakfast buffet & service were also excellent in the mornings in the indoor restaurant space on the ground floor. The rooftop also proved to be an excellent place to retreat from the very hot (30C+) days for a late afternoon/early evening drink--typically a very refreshing non-alcoholic cocktail--before dinner elsewhere. In other respects the hotel lives up to its 5-start rating, and is very well located for many central city sites. But be aware that this area of downtown can be somewhat unsafe at night, or so we were warned by multiple locals, and the streets appeared relatively empty in the evenings. When traveling to several of the best Santiago restaurants that were typically not nearby we followed local advice and took Ubers without any problems.

Our only minor issue was that the lighting was rather dim in our room, and there were not enough hooks in the bathroom for toilet bags and robes. But these two issues seem to be true of many modern, upscale hotels.

5.0
Vicki

10 March 2025

Great Historic Hotel

Beautiful historic hotel. Great Location. Rooftop restaurant and bar we both a great addition.

Everything was perfect

5.0
Jeannette

7 March 2025

Will certainly return to this hotel.

Beautiful hotel stay. The staff were exceptional and remembered us when we returned two weeks later.

Everything was great...no complaints.

5.0
Paul

7 March 2025

Exceeded Expectations

Tremendous breakfast, tons of choices, great service, lovely roof top bar and first floor library with complimentary wine in the afternoon.

Nothing

4.0
Daniel

2 March 2025

A good hotel in an horribly dysfunctional city.

A good hotel in a very dysfunctional city.

4.5
Brian

28 February 2025

Fabulous

Beautiful restored property close to the center of Santiago. The staff were extremely helpful and attentive. The room was very comfortable.

Some street noise heard from our room. Our window wouldn't close tightly.

5.0
Greg

27 February 2025

The Magnolia Hotel and its superb personnel will make your stay in Santiago a pleasure.

Excellent staff. From check-in desk to restaurant to bellhops to cleaning staff, everyone was super professional and helpful.

5.0
Mary

26 February 2025

Very nice hotel, great amenities, staff were attentive, library a great addition.

roof top bar was excellent, breakfast, staff were exceptionally helpful and attentive, library available.

The hotel is a bit dark.

4.0
Jennifer

22 February 2025

Very good

Beautiful property extremely helpful staff

The toilet and shower were directly connected to the bedroom only had a partially frosted glass door making it not very private.

5.0
Alexandra

22 February 2025

Great service and handy location.

Staff excellent. Breakfast plenty on offer. Dining on the rooftop terrace extremely pleasant.

Not keen on the glass partition to the bathroom.

5.0
Holly

21 February 2025

Lovely boutique hotel.

This boutique hotel has it all! The staff were wonderful. The food was delicious. The rooms were well appointed. And the eating areas were lovely. The location was perfect, we walked to everything!

The breakfast was a little disappointing, the delivery of ordered items was slow and the eggs were cold once you received them.

5.0
Alasdair

21 February 2025

Excellent courteous staff would recommend and return

Beautifully boutique hotel tastefully appointed great location

Needed more description of amenities we missed the roof top bar times

4.0
Kate

15 February 2025

We had a comfortable stay and enjoyed the breakfast very much

Very good location, very comfortable and polite and helpful staff and breakfast was excellent

No swimming pool

4.5
Neil

14 February 2025

Perfect centrally located hotel

Stunning building, beautifully decorated with very comfortable rooms

Nothing

5.0
Robert

13 February 2025

Very well run hotel in the central area of Santiago

Excellent breakfast. Friendly and very helpful staff

5.0
Ester

12 February 2025

A lovely hotel to spend a few nights in Santiago. Has all the amenities and more.

The hotel is in a magnificently renovated old mansion with beautiful rooms and common spaces. The location could not be better - walking distance to many of the must see sights in Santiago. The staff could not be any nicer or more helpful. Breakfast was plentiful and in a beautiful room and we had a lovely dinner on the rooftop. They also have a nicely equipped fitness center. Highly recommend this hotel.

Nothing.

4.5
Sheila

11 February 2025

One of the best small hotels we’ve stayed in for some time.

Well appointed, lovely spaces, friendly, helpful staff who were all excellent communicators. Outstanding breakfast.

Lack of outside space. Maybe as time goes on they could put some tables outside the entrance.

5.0
Chris

11 February 2025

Exceptional

Unbelievably friendly staff, who couldn’t do enough for you. Beautiful boutique property, nice rooms, excellent rooftop bar and great food

Nothing

4.5
Juha

11 February 2025

Lovely hotel in a great location

Nice room, great complimentary drinks at the library, breakfast was really good and of course location is excellent with all the downtown restaurants etc. at short walking distance. Very friendly and helpful staff!

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Grocery deliveries (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)

Reception services

  • - 24-hour front desk
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Themed dinner nights (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)
  • - Live music/performance

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Entertainment and family services

  • - Board games/puzzles

Parking

  • - Parking garage

Transport

  • - Public transport tickets (additional charge)
  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 127£113$158¥16748C$123A$123HK$1237S$208SFr148¥1003kr1303kr954kr1230