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Hotel Magnolia, Santiago de Chile

Huérfanos 539, Santiago de Chile, Santiago, Región Metropolitana, Chile (show on map)

Expert reviews

The Guardian review:

“This 42-room property opened in October 2016 to rave reviews. It ingeniously intertwines old and new as chequered tiles, marble staircases and reconstructed stained-glass windows appear alongside ultramodern light fixtures, geometric furnishings and vertigo-inducing glass floors.”

Lonely Planet review:

“No two rooms are exactly alike at this artfully designed boutique hotel, which masterfully intertwines old and new within the confines of a restored 1920s office building. Checkered tiles, marble staircases and stained-glass windows.”

Telegraph review:

“A grand historic house just steps from the old town. Santiago’s first urban design hotel combines sleek modern elements with its Neo-Gothic heritage. A black-and-white marble entrance and exposed brick walls are juxtaposed with an industrial-style suspended metal staircase, a bronze reception desk and potted magnolias.”

Guest rating

This an aggregated customer review rating of Hotel Magnolia, Santiago de Chile. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 4th in Santiago de Chile

127£113$158¥16748C$123A$123HK$1237S$208SFr148¥1003kr1303kr954kr1230

What guests liked

All you need to know

Hotel Magnolia, located in historic downtown Santiago de Chile is a great renovation of a 1929 mansion. It is a re-envisioned model is that of the city’s past fused with modern luxury. The hotel is only a few minutes’ walk away from the national art gallery, Bellas Artes, Museo Arte de Luz, Santiago Town Square, Palacio de la Moneda and Plaza de la Constitucion. The “cozy refuge of calm and restfulness” is situated at the foot of the Cerro Santa Lucia hilltop park and is the first urban design hotel of its kind with neo-gothic heritage.

Featuring a black and white marble entrance with a suspended metal staircase and bronze reception desk, the hotel wows guests as soon as they come through the front doors and the wow factor is only magnified every step further in. Stained-glass windows featuring the coats of arms, heavy wooden doors, modern geometric light fittings and glass walkways… All of the features and more make this hotel one of the best.

All of the soundproof rooms are furnished with extra-long beds, a private bathroom, minibar, coffee machine, a flat-screen cable TV, safety-deposit box and more. The hotel has a library for quiet reading time and a terrace for relaxing and enjoying the scenic views of the Chilean landscape. This hotel definitely delivers value for money with a stay.

Hotel Details
— 42 rooms
— Built in 1929, reopened in 2016
— Vintage style

Hotel Features
— Free WiFi
— Restaurant and snack bar
— Terrace
— Pets allowed
— Fitness center
— Bar
— Room service
— Concierge services
— 24-hour front desk
— Tour desk
— Library
— Laundry service available

Additional Info
— Check in begins at 3:00 PM
— Check out ends at 12:00 PM
— Minimum check in age is 18 years old

Address
Huérfanos 539, Santiago de Chile, Santiago, Región Metropolitana, Chile.

 

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Location

Recent guest reviews

5.0
Paul

7 March 2025

Exceeded Expectations

Tremendous breakfast, tons of choices, great service, lovely roof top bar and first floor library with complimentary wine in the afternoon.

Nothing

4.0
Daniel

2 March 2025

A good hotel in an horribly dysfunctional city.

A good hotel in a very dysfunctional city.

4.5
Brian

28 February 2025

Fabulous

Beautiful restored property close to the center of Santiago. The staff were extremely helpful and attentive. The room was very comfortable.

Some street noise heard from our room. Our window wouldn't close tightly.

5.0
Greg

27 February 2025

The Magnolia Hotel and its superb personnel will make your stay in Santiago a pleasure.

Excellent staff. From check-in desk to restaurant to bellhops to cleaning staff, everyone was super professional and helpful.

5.0
Mary

26 February 2025

Very nice hotel, great amenities, staff were attentive, library a great addition.

roof top bar was excellent, breakfast, staff were exceptionally helpful and attentive, library available.

The hotel is a bit dark.

4.0
Jennifer

22 February 2025

Very good

Beautiful property extremely helpful staff

The toilet and shower were directly connected to the bedroom only had a partially frosted glass door making it not very private.

5.0
Alexandra

22 February 2025

Great service and handy location.

Staff excellent. Breakfast plenty on offer. Dining on the rooftop terrace extremely pleasant.

Not keen on the glass partition to the bathroom.

5.0
Holly

21 February 2025

Lovely boutique hotel.

This boutique hotel has it all! The staff were wonderful. The food was delicious. The rooms were well appointed. And the eating areas were lovely. The location was perfect, we walked to everything!

The breakfast was a little disappointing, the delivery of ordered items was slow and the eggs were cold once you received them.

5.0
Alasdair

21 February 2025

Excellent courteous staff would recommend and return

Beautifully boutique hotel tastefully appointed great location

Needed more description of amenities we missed the roof top bar times

4.0
Kate

15 February 2025

We had a comfortable stay and enjoyed the breakfast very much

Very good location, very comfortable and polite and helpful staff and breakfast was excellent

No swimming pool

4.5
Neil

14 February 2025

Perfect centrally located hotel

Stunning building, beautifully decorated with very comfortable rooms

Nothing

5.0
Robert

13 February 2025

Very well run hotel in the central area of Santiago

Excellent breakfast. Friendly and very helpful staff

5.0
Ester

12 February 2025

A lovely hotel to spend a few nights in Santiago. Has all the amenities and more.

The hotel is in a magnificently renovated old mansion with beautiful rooms and common spaces. The location could not be better - walking distance to many of the must see sights in Santiago. The staff could not be any nicer or more helpful. Breakfast was plentiful and in a beautiful room and we had a lovely dinner on the rooftop. They also have a nicely equipped fitness center. Highly recommend this hotel.

Nothing.

4.5
Sheila

11 February 2025

One of the best small hotels we’ve stayed in for some time.

Well appointed, lovely spaces, friendly, helpful staff who were all excellent communicators. Outstanding breakfast.

Lack of outside space. Maybe as time goes on they could put some tables outside the entrance.

5.0
Chris

11 February 2025

Exceptional

Unbelievably friendly staff, who couldn’t do enough for you. Beautiful boutique property, nice rooms, excellent rooftop bar and great food

Nothing

4.5
Juha

11 February 2025

Lovely hotel in a great location

Nice room, great complimentary drinks at the library, breakfast was really good and of course location is excellent with all the downtown restaurants etc. at short walking distance. Very friendly and helpful staff!

4.0
Sara

10 February 2025

Santiago stop over

Good location. Nicely restored building. Terrace restaurant served a varied menu & the views were good. Visit the Bella Vista neighbourhood.

Upper terrace not accessible in the morning for breakfast

5.0
Jana

3 February 2025

Excellent location and high quality hotel

Lovely combo historical building and new design.

All great.

5.0
Robert

3 February 2025

A very well managed hotel which had taught that customer satisfaction is very important

It is a well appointed hotel. The staff were excellent dealing well with any issue that could affect our stay.

Nothing

4.5
Suzanne

1 February 2025

Close to museums, metro and cerro sta lucia. Wonderful breakfast and staff that make you feel welcome.

Decor was top notch. Staff were great. Breakfast was excellent.

Terrible WiFi accessibility in my room.

5.0
Shona

31 January 2025

A perfect trip!

Very helpful staff and very clean. Food in the restaurant was also very good. Central location.

4.0
Jeremy

31 January 2025

Beautiful

Beautiful building and rooms

Glass floors!

5.0
Christopher

31 January 2025

A truly exceptional hotel in the centre of Santiago

This was my third stay at the hotel and as always everything was wonderful. The service in particular is outstanding and the Terrace restaurant on the roof serves exceptional food.

Nothing.

4.5
Joanne

30 January 2025

Great stay would recommend it.

Excellent hotel. Rooftop bar and restaurant were good. Staff friendly and willing to help. Good location for exploring the city and restaurants.

Nothing

5.0
Iouri

30 January 2025

A comfortable stay on the center of the city with an amazing restaurant.

It is in the center of the city though on a quiet part of a central street with no shopping. Inside it is modern, has all we needed including a high quality restaurant. The staff is very friendly and speaks fluent English. They arranged a car transfer from the airport.

4.5
Christopher

28 January 2025

Perfect base for exploring Santiago

The location is perfect - right next to Cerro Santa Lucia and Lastarria, with many bars and restaurants. The hotel staff were also brilliant - very friendly and willing to assist with anything. Particular thanks to Carlos who helped us with our bags. The room was very comfortable and clean and the rooftop bar is also nice.

The room is a little dark, which is an unfortunate and unavoidable consequence of the design of the hotel. Important to note we had a superior room and this would likely not be an issue for any rooms above that grade which had a balcony or were street facing, for example. Another minor point was that there was an overpowering smell of cheap air freshener in the breakfast room which was not pleasant. Other than that, the breakfast was a very good standard.

4.0
Joanna

27 January 2025

A nice refuge in centro

Spacious and comfortable rooms and a great rooftop bar!

The breakfast wasn’t really in keeping with the price tag, and while there were lots of staff, they were a bit inefficient.

5.0
Pit

26 January 2025

Clean, modern hotel with great staff and location

New, contemporary design hotel in great location. The staff were friendly and professional. The hotel was clean, and in a safe neighborhood. The stay was delightful. The room was exceptional and large. Really fun rooftop bar, with excellent staff and great food and drinks. Highly recommend!

Nothing.

4.5
Katica

26 January 2025

Very tentative staff

Comfortable bed, clean room, location

Nothing

5.0
Margaret

26 January 2025

Trendy hotel near tourist sites fabulous stay.

Its location was awesome and we walked to many places. Rooftop terrace restaurant a must visit views good Good tour desk Facilities very good including free drinks in liabrary for guests ( wish someone told me about this though). There is a bar and two restaurants. Breakfast buffet and off menu, champagne on offer at buffet.

There is a bit of noise from street.

4.0
Hsiu-huan

22 January 2025

I will not book this hotel again

The room is modern and clean. The included dinner seems good enough

A few things: the breakfast was not fresh and not much selections. The hotel was not so honest about the charge. 1. They convinced us to book the ride through them instead of Uber. Uber costs half. It ends up the ride is from Uber and required us to carry luggages to the parking garage to get the ride even it said from TransVIP company. The car is private. Carey the luggage to the garage downstairs was not fun at all. I suggest you use Uber. 2. They told us to pay US $ instead of local money because they said they will charge 19 percent more of the tax. But on the bill, it is in local currency. I think the US $ is so strong now, that is why they made up the story. I feel we could have book the US brand hotels which will be more honest to the US tourist. 3. They automatically include the tips on the bill saying it is 10 percent tips on the included dinner. And they claim the huge cost for the dinner. I am sure this is only toward the US tourists. I will not book this hotel again. Another thing is this hotel is in bad area, nothing good to look at or visit. You should look for the hotel in more safe and high ends area. It costs the same. By the way, we stayed there for two nights, one of the day has dinner included.

5.0
Karen

22 January 2025

Perfect.

Great location, amazing staff. Lovely old building respectfully renovated.

4.0
Kc

21 January 2025

Lovely stay in Santiago

Very friendly staff, lovely breakfast and restaurant, and very cute rooftop bar

The room decor could have more love. I thought it was a bit basic. Also, it was a little noisy at night when I tried to sleep at night.

5.0
Joanne

13 January 2025

Gorgeous designed boutique hotel in central location.

The Hotel Magnolia is a gorgeous boutique hotel set in a central location for touring the city. The roof top bar was beautiful and a must do.

4.5
Lou

12 January 2025

Beautiful hotel, staff nice and helpful service

Beautiful decor and the added free activities like wine tasting

The menu selection in the restaurant

5.0
Donna

10 January 2025

Great location, friendly staff and lovely bar on the Terrace

Great location, friendly staff and lovely bar on the Terrace with very good cocktails.

Nothing comes to mind

5.0
Aleena

7 January 2025

Exceptional

This is a beautiful and elegant hotel located in walking distance to Plaza de Armas, La Moneda Palace, and several museums and other sites. The terrace has a nice view and excellent food. Everyone is friendly and we loved the library (with wine available also). We will certainly stay again if we return to Santiago!

4.5
Lauren

5 January 2025

We would 100% come back again!

we loved Magnolia! the facilities were amazing, the room was huge, and the value was truly outstanding. the breakfast alone was worth the stay, but we loved little touches like perpetual happy hour and dinner on the roof.

Loved it.

5.0
Alastair

5 January 2025

Chic boutique hotel in a great location

Chic boutique hotel. Good service and very comfortable room

A little overlooked by tall buildings and lack of light in some of the rooms

5.0
Michael

4 January 2025

Amazing centrally located hotel!

The hotel staff was amazing. The hotel is beautiful, clean and well located for exploring Santiago on foot. The rooftop restaurant/bar was terrific. We had terrific cocktails and appetizers. Hotel manager Yranis Linares was particularly helpful - he went above and beyond to ensure we had a great experience. We had a challenging situation with a scam car ride from the airport to the hotel, and Mr. Linares did an amazing job handling everything for us and ensuring we felt safe.

5.0
Michael

4 January 2025

I can't wait to go back!

The hotel staff was amazing. The hotel is beautiful, clean and well located for exploring Santiago on foot. The rooftop restaurant/bar was terrific, as well. Hotel manager Yranis Linares was particularly helpful - he went above and beyond to ensure we had a great experience. We had a challenging situation with a scam car ride from the airport to the hotel, and Mr. Linares did an amazing job handling everything for us and ensuring we felt safe.

5.0
David

1 January 2025

Great place to stay in Santiago

Loved the room spacious, quiet with outside deck. Many places to eat in the area within walking distance.

5.0
Jessica

31 December 2024

Felt straight out of a Wes Anderson movie!

Gorgeous space, excellent breakfast options and the mini “open bar” for guests (in the library) was a great perk!

Zero complaints!

4.5
Maggie

29 December 2024

A nice place to stay in the center of the town.

The hotel is located in a very convenient place. There’s restaurants and tourist place around. It’s a traditional building with beautiful architecture and elegant decors inside.

The attitude of some staffs is hard to say hospitality. It feels quite strict.

5.0
Carly

27 December 2024

Very pleasant

The staff were very helpful and friendly. The location was great, the hotel was modern and clean. Nice rooftop bar and great value for money

The room was quite dark

5.0
Lucinda

21 December 2024

Comfortable well-located lovely hotel

The staff was very nice and helpful. The room and bed was comfortable. And the outside of the building and entry with the staircase was charming.

To my taste, I didn’t like the mix of ultra modern with the charming old character of the building. I would have preferred if the updates were kept in the same style.

4.5
Mary

18 December 2024

Excellent hotel in old city center

It is a lovely hotel, with very comfortable rooms.

The hotel seemed understaffed at breakfast our second day - they were struggling to resupply food and bring coffees. I’m guessing someone failed to show up.

5.0
Sue

15 December 2024

Just the most perfect stay

The property is just stunning. The hotel itself is amazing…the decor throughout is really beautiful - modern and fresh but still with a classical feel. Our room was fantastic - very spacious and light and very well appointed throughout. The food in the hotel was excellent - the breakfast was fabulous and the food and drinks in the rooftop bar were also great. The rooftop bar has a great vibe - we spend a lot of time there enjoying the view and the great relaxing environment. The hotel is without a doubt spectacular - truly 5 star - but it’s their incredible people that really take it to the next level. Just to mention a few amazing team members - Agustin and Randi on the front desk, Matias, Edward, Fernando, Sebastian and Pedro in the restaurants, and Gabriel and Felipe on the door…but every staff member was friendly, personable, and incredibly helpful. Customer service overall at the hotel was exceptional.

5.0
Nathalie

7 December 2024

Excellent stay!🤩

Beautiful property, wonderful staff and excellent location.

5.0
Louisa

6 December 2024

5 star elegance in a perfect location

Absolute beauty and old world charm

Nothing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Grocery deliveries (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)

Reception services

  • - 24-hour front desk
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Themed dinner nights (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)
  • - Live music/performance

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Entertainment and family services

  • - Board games/puzzles

Parking

  • - Parking garage

Transport

  • - Public transport tickets (additional charge)
  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 127£113$158¥16748C$123A$123HK$1237S$208SFr148¥1003kr1303kr954kr1230