Hotel Cumbres Lastarria, Santiago

The property was centrally located in an active and bohemian part of Santiago. Staff were fantastic.

Room and breakfast were great

We were scammed from the airport with a so called cab suggest you let future guests coming from airport to be very careful

Great, lively and safe location. Hotel staff very helpful

Staff were friendly and accommodating before arrival and while there. We arrived early and they held our bags and gave us a place to change and freshen up. Nice little bar area with snacks. Food was ok- ours was cold when served.

Bathroom was a little awkward. There was a glass petition between bed room and bathroom so no real privacy so might be awkward for friends or non-committed partners. Our biggest complaint was not the property, but we had the staff arrange a city tour for us which was costly and frankly not good. Our driver left us halfway through the tour and our guide just walked us around with no obvious itinerary and not much historical background or time to look around at significant locations was given, rather she walked us around and pointed- - this is the subway station. Disappointed with this but not sure it is hotel’s fault- only the provider they set up for us.

Location and the rooftop pool. Also a lovely breakfast and a very friendly team

Nothing

Great hotel friendly and kept our luggage while we waited for midnight flight home

Was a bit confusing to figure out how it all went as appeared busy and a free for all. No staff helping to assign tables which often took time to clear.

Fantastic location, we walked everywhere, lots of cafes and restaurants in the area. …lovely staff, nice breakfast. Didn’t use the pool so can’t comment.

I really don’t understand glass bathrooms….

Location, Location , Location. This Hotel was the Best that we stayed in several years of travelling. From the moment we arrived to smiling and welcoming faces to take our luggage and then a smooth checkin and then off to our well appointed rooms after a welcome drink, It just doesn't get any better. The hotel is very clean with great common areas to relax with a drink. The morning breakfast which was also included had a great variety of selection for everyone with attentive and happy employees.

Having to leave. Wish we had styed a few nights

Great location, friendly staff, good breakfast and pool is a bonus in hot weather

The Staff were exceptional!

Wish I could have stayed longer.

Lovely and comfortable hotel in a terrific location. Every single staff member was friendly and helpful. The rooftop pool has a view of the mountains.

I’d have preferred pillows that weren’t so thick.

Rooftop pool and central location

Excellent location in the dynamic Lastarria district. The room was comfortable with a bonus we loved-a water filter machine where we could fill up our water bottles. We'd stay here again for sure.

All was good!

Perfect. All great

We had a problem with a city tour which we'd booked well in advance. The staff were extremely helpful in contacting the company and getting this resolved for us. We would never have been able to do this ourselves.

Their website says breakfast is served from 7am every day. However on weekends and holidays it's actually 8am (this information is only on the Point 8 restaurant page). They provided a take-out breakfast when we left, but we'd been looking forward to the buffet!

The staff were excellent, newcomer Axel as well as the senior front desk guy (can't recall his name) deserve recognition for being especially helpful.

Excellent hotel, very comfortable, quiet and great beds. Staff were excellent.

Breakfast was good but the restaurant for lunch and dinner had very little choice. However plenty restaurants nearby.

Location in the heart of bustling Lastarria. Great pool deck.

great location, amazing breakfast, roof pool area is lovely. staff kind and helpful

aircon quite loud

The hotel is in a great location for walking to all the places we visited. Nearby metro access. It has a sophisticated but welcoming feel. The rooms were nicely decorated and the dining area was very relaxing.

Our only "complaint" was that there is a glass wall between the room and the bathing area. Best for couples or a solo traveler, or check the room configuration in advance if you need privacy.

Everything perfect! Beautiful room and swimming pool! Excellent staff.

The position was excellent, breakfast was the best we had during our 3-week tour of South America, the room was spacious. They did a good job of booking tours,

The gym was very much a small token effort. I have more gym equipment at home!

Location in Lastarria barrios was great. Many good restaurants within walking distance. Breakfast was wonderful including omelets to order. Rooftop pool looked inviting and had great views. Staff was very professional. Shower was always hot and plentiful. Quiet room.

Low resolution on the tv which was hard to get working, needed hotel staff. No outlets for charging by one of the 2 beds. 3rd party wifi is so annoying. Too many questions and no respect for privacy.

A wonderfull small hotel in Celerina, very helpful staff

Restaurant gets booked out, need to reserve in advance

Good central location and very helpful staff

Very friendly and helpful. Great central location with easy access to all the main sights. Some nice restaurants close by.

The room was very nice, I liked the layout with the bathroom (separated toilet and shower areas). Really appreciated the filtered water system they had in the room. Also, the decor was a step above the usual hotel setup. The location was excellent, close to the city center (walkable) and so many nice restaurants/bars in the area.

Wish I had stayed more time!

Great location in walking distance to main sights. Neighborhood full of great restaurants and bars to explore. Large, comfortable room. Attentive staff. Large, varied breakfast. Water filter in room to fill your glass or bottle!

Great location, lovely staff, rooftop pool.

The hotel location was perfect - centrally located, close to the metro, and right in the heart of Lastarria. It is walking distance to some of Chile's best restaurants. You can also take the metro to other neighborhoods very easily. Since our room faced the street (with all the merchants and peddlers) I was worried that they would keep me up all night but was pleasantly surprised that I didn't hear hardly any outside noise. The room itself was comfortable with all the amenities you could need, including a fancy water filter for different temp water for drinking. The beds were very comfortable and the towels were soft & large. I found the cleaning staff to be very thorough & efficient every time they cleaned. The hotel has a lovely rooftop pool overlooking San Cristobal Hill that was perfect for relaxing in the shade during the heat of the day. The front desk staff greets you warmly upon every interaction. Usually there is someone holding the large doors open for you. Overall, it was a lovely stay and I highly recommend the hotel.

The only thing I couldn't figure out was the hotel bar hours - they seemed unusual. I believe that it closed at 9pm on the weekends. Not an issue but was confusing when we wanted a night cap.

convenience and the hospitality of the staff

short stay.

In a great neighbourhood, on a quiet street. We could walk to everything we wanted to see. Our room overlooked a quiet courtyard and you could keep your window open at night. The bedding, pillows and towels were new and plush! The bed was very comfortable. The room was large, nicely appointed and in great condition. The staff were great, very friendly and helpful. The rooftop pool was a great place to relax and had nice views of the mountains. The breakfast was extensive with several hot options and ability to order other egg options , plenty of pastries, fruit, meats, cheese, cereals, etc.

Nothing negative!!

Fantastic location. Very quiet rooms. Clean. Helpful staff.

Bewildering ligh5 setup in the room with 6-8 light sources controlled by three sets of switches and switches on the l@mps themselves. Resulted in pockets of darkness in the room.

The hotel is very clean and stylish. The staff are friendly and efficient. Even although the area around is buzzing with restaurants and nightlife, the hotel was very quiet and peaceful.

Nothing

Lovely room, Great breakfasts, Outstanding location - right in the centre of brilliant bars, restaurants, street activity

Nothing!

Location, room

N/A

location, staff, restaurant

size and location of rooms

Great employees that were extremely helpful!

Great location, friendly staff, and a very comfortable room.

Inability to get a late check out.

restaurant not open on the weekend

Comfy, clean, quiet rooms in a great location near to some bars and restaurants. Breakfast was delicious

No atmosphere in hotel bar

The design

Great location, professional staff, rooms are a good size, breakfast included was a bonus.

The best reception staff good breakfast produce excellent location and very good service.

The cleaning needs more attention to details

Comfortable beds, quiet room, window that opened for fresh air, temperature control in room. Good breakfast easy to access on the 8th floor. Never had to wait long for an elevator.

Light outside and a number on the building. Arriving at 1:30AM it was almost impossible to see the name of the hotel even when the driver stopped right in front of the building. Light up the hotel name and add a street number!

good location in the middle of Barrio Lastarria, many restaurants available on walking distance

Bar and restaurant were not open during the weekend

The greeting from Pablo will live long in the memory as will the decor of the hotel and friendliness of the entire staff! Thank you all so very much. Mikey and Helen

Nothing

Location is excepcional, in the middle of the best of Santiago, with lots of restaurants and attractions

The bathroom is very nice, but not very comfortable. The shower has little water flow.

Great breakfast with great view

N/a