Hotel Cumbres Lastarria, Santiago

Great location with fabulous food in the same street and a cool market out front

Great Location and staff

Having to constantly log into the wifi

Everything

The swiming pool doesn't available and it's not temperated. And the shower have some linkages.

Excellent service all around!

Breakfast was just ok.

Big rooms, friendly staff, fantastic breakfast and great location

Restaurant

Great friendly staff. Location was fantastic. We were able to walk to Barrio Italiano, Providencia, etc. Very Bohemian and safe area with many restaurants and bars close by. Breakfast was great. Lovely pool with an awesome view.

Couldn’t really fault anything.

Big room, clean. Nice rain shower

The room was a little too dark with no big lamp

Excellent location, staff friendly and lovely design.

Great stay- great breakfast and very nice staff. Thank you!

Location and breakfast

The hotel was wonderful and the location fantastic in a small vibrant part of the city and within walking distance of so many must see sights, parks & plazas and museums. The staff were amazing and the service was excellent. Thank you! We would definitely stay here again 😊

Room was lovely size, comfortable bed with TV - a couple of channels in English. Breakfast was good with breakfast boxes for early starts/early check out. Staff always in duty to help and friendly! Loved the big door going in!!! But you cannot beat the location - perfect for all the best restaurants (Chipe Libre - Pisco/food, Bocanariz - wine/food, Liguria and Mulato - you might need to book first for Bocanariz especially) as well as a little market for souvenirs. Go to the fort 5 minutes walk for sunset!

The bar shut too early on the weekends - shuts at 4 - we didn’t realise. Plenty of other bars around though and the welcome drink was appreciated.

Staff so helpful and friendly. When we arrived by cab the driver did not accept credit cards. Our mistake not to ask when we got in. We hadn't had time to get Chilean pesos yet. The hotel valet, Jorge, paid the driver for us. Outstanding service. He was so nice. Always had a big smile. Location was close to great restaurants and bars. A daily craft market was set up in front of the hotel and added a festive air. Breakfast had a good selection with many healthy options. Outside bar seating was pleasant. Close walk to many sights and the metro. Only negative was in Room 702 there was a loud fan that ran from 0600 to 2200. This was because the room was directly below the restaurant. We stayed in this hotel earlier in March, but in a different room and this was not an issue. Overall it was an excellent stay.

Great location. The room felt a little small with bathroom facilities in the room. Top floor restaurant area has a muddled layout. Was second visit here

Location, staff, quiet, stylish.

I didn’t like the coffee. But I found a nice place around the corner.

Location is terrific, rooms are spacious, breakfast is excellent and staff is very helpful.

The location was very good in that there were plenty of restaurants within walking distance and it's in a buzzing little area of Lastarria. The staff were very friendly and helpful. The rooms had everything you needed and were spacious. The rooftop deck was lovely to sit out at night and I imagine by the pool during the day. We did not have a chance to explore too far from the hotel so can't comment on the other things within walking distance

The breakfast was decent but not over the top if that's what you're looking for.

Very lovely staff especially Rene. Very kind Charming and charismatic. Enjoys his work a lot. Beautiful rooms spacious and modern

The 19% extra on my debit card is just a rip off. No kettle and no free water in the room 😕

Great location. Exceptional staff. Lots of restaurants near by. Daily artisan Faire on the street....it's closed to traffic. Also. very good breakfast offerings.

The property was centrally located in an active and bohemian part of Santiago. Staff were fantastic.

Room and breakfast were great

We were scammed from the airport with a so called cab suggest you let future guests coming from airport to be very careful

Great, lively and safe location. Hotel staff very helpful

Staff were friendly and accommodating before arrival and while there. We arrived early and they held our bags and gave us a place to change and freshen up. Nice little bar area with snacks. Food was ok- ours was cold when served.

Bathroom was a little awkward. There was a glass petition between bed room and bathroom so no real privacy so might be awkward for friends or non-committed partners. Our biggest complaint was not the property, but we had the staff arrange a city tour for us which was costly and frankly not good. Our driver left us halfway through the tour and our guide just walked us around with no obvious itinerary and not much historical background or time to look around at significant locations was given, rather she walked us around and pointed- - this is the subway station. Disappointed with this but not sure it is hotel’s fault- only the provider they set up for us.

Location and the rooftop pool. Also a lovely breakfast and a very friendly team

Nothing

Great hotel friendly and kept our luggage while we waited for midnight flight home

Was a bit confusing to figure out how it all went as appeared busy and a free for all. No staff helping to assign tables which often took time to clear.

Fantastic location, we walked everywhere, lots of cafes and restaurants in the area. …lovely staff, nice breakfast. Didn’t use the pool so can’t comment.

I really don’t understand glass bathrooms….

Location, Location , Location. This Hotel was the Best that we stayed in several years of travelling. From the moment we arrived to smiling and welcoming faces to take our luggage and then a smooth checkin and then off to our well appointed rooms after a welcome drink, It just doesn't get any better. The hotel is very clean with great common areas to relax with a drink. The morning breakfast which was also included had a great variety of selection for everyone with attentive and happy employees.

Having to leave. Wish we had styed a few nights

Great location, friendly staff, good breakfast and pool is a bonus in hot weather

The Staff were exceptional!

Wish I could have stayed longer.

Lovely and comfortable hotel in a terrific location. Every single staff member was friendly and helpful. The rooftop pool has a view of the mountains.

I’d have preferred pillows that weren’t so thick.

Rooftop pool and central location

Excellent location in the dynamic Lastarria district. The room was comfortable with a bonus we loved-a water filter machine where we could fill up our water bottles. We'd stay here again for sure.

All was good!

Perfect. All great

We had a problem with a city tour which we'd booked well in advance. The staff were extremely helpful in contacting the company and getting this resolved for us. We would never have been able to do this ourselves.

Their website says breakfast is served from 7am every day. However on weekends and holidays it's actually 8am (this information is only on the Point 8 restaurant page). They provided a take-out breakfast when we left, but we'd been looking forward to the buffet!

The staff were excellent, newcomer Axel as well as the senior front desk guy (can't recall his name) deserve recognition for being especially helpful.

Excellent hotel, very comfortable, quiet and great beds. Staff were excellent.

Breakfast was good but the restaurant for lunch and dinner had very little choice. However plenty restaurants nearby.

Location in the heart of bustling Lastarria. Great pool deck.

great location, amazing breakfast, roof pool area is lovely. staff kind and helpful

aircon quite loud

The hotel is in a great location for walking to all the places we visited. Nearby metro access. It has a sophisticated but welcoming feel. The rooms were nicely decorated and the dining area was very relaxing.

Our only "complaint" was that there is a glass wall between the room and the bathing area. Best for couples or a solo traveler, or check the room configuration in advance if you need privacy.

Everything perfect! Beautiful room and swimming pool! Excellent staff.

The position was excellent, breakfast was the best we had during our 3-week tour of South America, the room was spacious. They did a good job of booking tours,

The gym was very much a small token effort. I have more gym equipment at home!

Location in Lastarria barrios was great. Many good restaurants within walking distance. Breakfast was wonderful including omelets to order. Rooftop pool looked inviting and had great views. Staff was very professional. Shower was always hot and plentiful. Quiet room.

Low resolution on the tv which was hard to get working, needed hotel staff. No outlets for charging by one of the 2 beds. 3rd party wifi is so annoying. Too many questions and no respect for privacy.

A wonderfull small hotel in Celerina, very helpful staff

Restaurant gets booked out, need to reserve in advance

Good central location and very helpful staff

Very friendly and helpful. Great central location with easy access to all the main sights. Some nice restaurants close by.

The room was very nice, I liked the layout with the bathroom (separated toilet and shower areas). Really appreciated the filtered water system they had in the room. Also, the decor was a step above the usual hotel setup. The location was excellent, close to the city center (walkable) and so many nice restaurants/bars in the area.

Wish I had stayed more time!

Great location in walking distance to main sights. Neighborhood full of great restaurants and bars to explore. Large, comfortable room. Attentive staff. Large, varied breakfast. Water filter in room to fill your glass or bottle!

Great location, lovely staff, rooftop pool.

The hotel location was perfect - centrally located, close to the metro, and right in the heart of Lastarria. It is walking distance to some of Chile's best restaurants. You can also take the metro to other neighborhoods very easily. Since our room faced the street (with all the merchants and peddlers) I was worried that they would keep me up all night but was pleasantly surprised that I didn't hear hardly any outside noise. The room itself was comfortable with all the amenities you could need, including a fancy water filter for different temp water for drinking. The beds were very comfortable and the towels were soft & large. I found the cleaning staff to be very thorough & efficient every time they cleaned. The hotel has a lovely rooftop pool overlooking San Cristobal Hill that was perfect for relaxing in the shade during the heat of the day. The front desk staff greets you warmly upon every interaction. Usually there is someone holding the large doors open for you. Overall, it was a lovely stay and I highly recommend the hotel.

The only thing I couldn't figure out was the hotel bar hours - they seemed unusual. I believe that it closed at 9pm on the weekends. Not an issue but was confusing when we wanted a night cap.