Hotel PortoBay Internacional, Rio de Janeiro

The location of the restaurant is right by the beachfront so well connected and accessible for walks etc. There are plenty of restaurants nearby as well. The hotel has stunning service from staff with incredible attention to detail. They are also able to help you book activities, call taxis etc. English-speaking staff also a big plus! The rooftop has incredible sundowner views and pool. The hotel also has a designated area on the beach and you have a designated hotel employee who assists with food/drink orders and is incredibly friendly. Would highly recommend!

We didn’t have breakfast

Everything was excellent, the staff were so friendly and very helpful

Hotel had my room available even though I arrived very early at 9 am ....check-in time wasn't until 3. I really appreciated this but it was probably just down to availability. But always worth requesting.

A fantastic location opposite Cocacabana beach. Rooms and beds were comfortable. The staff were friendly and helpful. The rooftop pool area offered spectacular views. The breakfast buffet was good and food at the rooftop bar was very good, the staff there were very pleasant.

Only 2 small lifts to serve all the floors meant long waits to get the lift.

Amazing staff Rooms Swimming pool and bar/restaurant on the rooftop Animations by night at the pool Excellent breakfast Nice location Beautiful view Services and dedication of the staff

Elevators definitely need some renovation

Location roof top pool and bar Easy to arrange airport transfers and Rio tours

Room was small and fittings a bit tired. Our first room wasn’t very clean and on a low floor. We asked if we could have a higher room and were willing to pay for it. The receptionist was extremely rude and shouted at me which I told him was totally unacceptable. He said he had already given us an early check in and nothing was available . We got our room at 2.30pm check in was 3 pm. I refused to take the room and we were located to one floor above . Room was ok but windows didn’t shut properly so a bit noisy but manageable. As everything else was ok we just carried on. All other staff was lovely. So basically a good hotel but there’s no excuse for shouting at a customer.

Great location, excellent view, friendly staff, good breakfast, very clean.

Main hotel corridor and lobby need some refreshment.

Easy to find, modern, clean The staff were super friendly, the concierge, front desk and beach security (Caio and Israel) who were really nice and ensured I had a good time

The pool was too shallow

PortoBay was a great place to stay - we booked a suite with Balcony, which was well worth the money. Breakfast had so many options hot and cold and the service was fantastic, especially Wellington. Reception Sasha helped us with some bookings for evening meals in and around the hotel. Churrascaria Palace was a great meat Restaurant to visit. Danial helped us with the bikes. The house keepers kept on top of the room and kept the room clean every day. We had a problem with the safe and a maintenance person arrived within in minutes and sorted for us. We couldn't find a kettle and they brought one straight away and then we found the kettle. The views from the Balcony are great - it is noisy on the balcony as it is on a busy road, but to be expected and fun to watch how they swap the traffic and watch the lanes especially for walkers and bike riders. The 2 lads on the beach looked after our bags while we went for a swim and a walk and they even brought us an extra umbrella when they saw I was in the sun, along with ensuring we had plenty to drink from the bar. They kept the beach clean and tidy and a watered walk way off the beach. The swimming pool at the hotel is small, but we always found a bed or chair to lie on and towels provided along with a drinks service. Great Cocktails People didn't appear to stay too long around the pool and it was really relaxing in the afternoon when we got back from exploring all the sites, which you can see from the roof top pool, like Sugar loaf Mountain and Christ the Redeemer. (That's when it wasn't foggy) The hotel is well placed to get an Uber to many of the other attractions in the area and well worth a trip to Saint Theresa and Lapa. You can cycle to Ipanmena Beach, but is not as clean as Copacabana and is also very noisy and more expensive. We have sign up to the Portobay Prestige App and based on this great stay are looking to book and stay at one of their other hotels.

Nothing to do with the hotel, but you need to make sure you can get on to the Bike App from you mobile to unlock them. We needed to be near wifi to unlock the bikes as we couldn't get to the app with 5G

Swimming pool on the rooftop, the staff is very nice and attentive, location, breakfast. Everything.

Great hotel with great services! Thank you!

Design and Comfort and nice staff

Sink was broken room 1206

Great location ,plenty of food options and free beach chairs and parasol The rooftop pool with amazing views Very clean the staff spoke very good English

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breakfast / choice and quality

relative small gym missing drinking water for free (available, but charged)

II absolutely loved my stay at PortoBay Rio de Janeiro! The entire staff was incredibly friendly and genuinely welcoming, making me feel at home from the moment I arrived. Their attention to detail and willingness to go above and beyond truly made a difference. Whether it was the front desk, housekeeping, restaurant staff, or the team at the beach lounge, everyone was warm, professional, and eager to help. The beach lounge staff, in particular, provided excellent service, ensuring a relaxing and enjoyable experience by the ocean. It was refreshing to experience such authentic hospitality, and it really elevated my stay.

Nothing.

Location was exceptional across the street from the beach. Room was spacious with a nice balcony. Breakfast was excellent with a view . Staff was courteous and helpful. Nice pool and party area on the open top floor.

The electric plugs were worn and difficult to use. Old appliances , no coffee maker. Elevators were extremely small. However the large room and wonderful location trumps any negatives.

Location,breakfast,pool area,staff

Bathroom dated,mould between the tile

Location great.

We were 17th floor. Stunning views but a noise at night. Floor in room needed a wash

Great position on Cococabana beach with beach cafes and side street ones close by. Room was spacious with huge comfortable bed and nice bathroom. On first sight the bedroom lacks colour/personality but for the price was a bargain. Breakfast fabulous, loads of perfect tropical fruit, juices, hot bacon, sausage etc plus breads, cheeses, cold meats and more. Shallow pool on roof with plenty of loungers and fabulous views. Would stay there again

Communication slow via Booking. Com; it was a problem when I thought they had cancelled our room.

Staff were very accommodating, breckfast here is very good, lots of options and staff in resturant are very friendly and attentive.

Location, value, friendly and accommodating staff, good breakfast.

All good!!

Beautiful rooms, very comfortable beds, the hotel was spotless clean, their facilities were beautiful such as the roof top pool with amazing views, the food was excellent as was the breakfast buffet. Our side beach view superior room had a view of Christ the redeemer which was a lovely surprise also. Staff were friendly and very helpful, it couldn’t have been a better stay, we will definitely stay here again

The only thing I could think of improving is the scent in the lobby, although it is clearly very clean and beautiful, a beautiful scent would elevate the already high standard and be a welcoming touch on arrival

Location breakfast

We arrived early at the hotel, before our room was ready, but our bags were stowed away safely and the staff did all they could to get us checked-in earlier than billed. Breakfast was great (lots of choice, high quality ingredients), as was a morning walk along the front, and a nice cold Brahma with a view when the sun was setting. Communication about our various add-ons was also on point.

The spa facilities were a little spartan. In fact, the sauna was turned off when we went to use it. The wait for the lifts can also be a little painful.

Great facilities, Nice roof, perfect breakfast. Staff is very helpful and friendly.

room needs upgrade.

Nice property

It was right across the road from Copacabana beach. Very clean and the staff were friendly and very helpful.

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Portobay is a lovely hotel, if you are willing to spend a little more for a premium or suite room it's definitely worth it. The service from the staff was excellent overall. My friends and I truly enjoyed our stay at Portobay The rooftop is a little small but very nice views , pool, service and the food is great. The waiters at breakfast are super friendly, welcoming and always willing to help. Location wise you are pretty central for Copacabana with access to nice mix of local and international restaurants as well as pharmacies, Hookah lounges etc. Overall we really enjoyed our stay and yes I would 100% recommend staying at Portobay. In fact I will be using them again when I come for Carnival

We didn't get a refund!! So the only let down was booking tourist activities through the hotel . In total we booked 3 activies. The 2 we were able to complete are very subpar . In hindsight we wish we booked through trip advisor or get your guide. We had hoped that for such an incredible hotel that their vendors would be to similar level but unfortunately not , my recommendation is for the hotel to vet the vendors they work with to maintain the standard of their hotel The refund ?? We had booked a jeep tour to explore the west wild beaches of Rio a tour guide arrived and wanted to take us somewhere else in a mini van, which we didn't request anyway we spoke with the hotel manager and we were told a refund would be made. That was on the 21st of December. Till date we have not received a refund or any word/communication on this refund. It's not a lot of money but for us it's the principle and unfortunately a slight let down. Anyway love the hotel just don't do bookings for tourists activities through them!

Our stay at PortoBay was amazing. Great location, nice rooftop bar and fantastic staff - special thanks to Marcia & Alberto!

This first lane Gorgeous Hotel is ABSOLUTELY worth this money! My best recommendation is obviously to take a suit with the balcony and with the front ocean view. Believe me, it's worth every penny you spend)) The personnel in the hotel is a super nice, really helpful and carrying) The gesture with a cold champagne glass during the checking in is also a nice gesture, which is not provided even in a more expensive hotels!! The Pool area gives you a panoramic view on a whole COPACABANA area and even on a Jesus Christ) And what is my personal favourite - it's a cozy clean GYM at the top of the Hotel! You can do your cardio or any other routine enjoying the ocean , waves, Rio it's absolutely blasting!!! In the gym you can find towels, water and even 2 types of fresh apples :))) that's so cute and nice) PS. the breakfasts are also great, cold Prosecco, big variety of fruits, salmon)) what else you need))) So, my conclusion is that the money/quality ratio is a superb! Good luck to the PortoBay Hotel Team, Great Job!

everything was on top

Pool views, comfortable beds

Few options for vegans

Was a great stay overal, but one thing that stood out was the service on the beach. The breakfast was also excellent.

Would have been nice if there were more options regarding late check-out.

Perfect location and the best staff.

Nothing to complain about.

Location and cleanliness

Tight elevator space and no AC in elevator Breakfast can gave an omelette station

Great location opposite Copacabana Beach. Easy to get to and from using Ubers. Lovely room with a large bed and excellent bed linen and great shower room. Staff were very friendly and helpful. Excellent breakfast choices in a lovely room overlooking the bay.

Beach was across the road

Restaurant staff didnt speak English

Great location, with beach/restaurants at door step, friendly staff, useful tour recommendation

Nice hotel at affordable rates. Liked the pool area and the lobby. Would recommend!

Shower drain did not function properly but staff were eager to help.

Amazing View! Great Service and such kindly people. Thank you very much.

A Little far away and you always need an Uber/Taxi but the view on the sugar loaf and City compensates it.

The hotel is situated in the best location, just steps away from the famous Copacabana beach and close to everything you need for a great stay in Rio.

Everything is just perfect.

The staff of Porto Bay Rio is amazing and the hospitality we experienced was outstanding; it started with the airport pickup by Daniel, who introduced us to Brasil in a very charming way. The team at the reception desk also was always there for questions of any kind and very helpful. We enjoyed the breakfast very much as it was super tasty every single day and the staff there was incredibly attentive and working with a smile on their face. Last but not least I want to mention Caio and Isaias of the beach staff. They guarded our personal belongings at the beach and served us drinks from the local beach bar. All things considered we enjoyed our stay a lot and would score 12 out of 10 points! Thanks to the whole team and we hope to see all of you at our next trip to Brasil.

Excellent breakfast at 5th floor with beautiful view over Copacabana beach.

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It's the best boutique hotel on Copacabana Beach with balconies . The view from my balcony was fantastic. Going to the rooftop to enjoy the pool, bar, the relaxing lounge chairs and the view that included Christ the Redeemer. Portobay hotel did every right including free beach chairs, umbrellas towels, even attendance to get your drinks. This includes watching your personal items if you want to stroll along the beach or swim. The location was superb for hotel guests within walking distance to restaurants and live entertainment blocks away . If you prefer to stay in they have a restaurant to accommodate for dinner. I would definitely return to this hotel and also recommend to my friends and family in Canada and USA.

Everything was exceptional including the front desk at 4am assistance while I waited for my driver to catch my flight to see the Iguazu Falls

Lovely staff

Breakfast in restaurant. Suite. View. Massage. Staff.

Carpet in hall. Slower elevators. Smell in hallway from other guests from other countries

Location, view from balcony, good breakfast options

Spa facilities were not on par with the standard that i paid for. Found shell in my scrambled eggs on 2 different mornings.

Nice employees, huge and extremely comfortable bed, stunning view from roof terrace with pool. Great restaurant on rooftop. Fantastic breakfast

I am very fussy, but this time I cannot criticize anything. Just do not take the pizza in the pool restaurant. Rest is delicious

The professional approach taken by all of the staff, without exception. Nothing was too much trouble for them. 👍

Nothing.

The location was great. Very comfortable beds.

We had a side sea view room, but the glass was very dirty, so we had to stand up to see the sea. We arrived early due to our flight time, understanding we would not be able to check in until three pm. That was ok, the hotel kindly let us use their facilities while we waited. Unfortunately, our room wasn't ready until 5pm. This made it an awfully long day with little sleep.

Helpful friendly staff at an excellent location on Copacabana beach

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