Hotel Fasano, Rio de Janeiro

friendly staff, clean

food not the greatest

service, location rooms higiene food

bit expensive

The rooftop area was incredible with beautiful views, fantastic pool and sauna. The bedroom design was creative and stunning but becoming dated and worn.

There wasn’t much of a greeting, coming from Janeiro Hotel with impeccable service this just didn’t measure up. The bedroom light switches and other little things look like they need a refresh.

The location was great, right in front of Ipanema beach: the ocean view from the room was breathtaking. The pool area on the rooftop was also very beautiful, with good food, service, and friendly people working there. If you want to go for a trip or sightseeing you have people in the reception that will help you with the best tips, we booked a helicopter tour through the hotel which I highly recommend. Overall a good stay, an absolutely beautiful location, a big room, comfortable bed, very clean room, and some very kind people working there with the best service you could possibly ask for.

Smaller hotel than I expected. Very simple breakfast for the money. Also, the people working there were rude, like they didn't want people to eat there, especially one woman in the reception. Didn't come back after that, you can eat a better breakfast with a more welcoming vibe close by. Furthermore, the gym was very small so do not expect a lot of equipment. Also, a bit of a lack of information about the hotel when checking in, we asked them to show us around and tell us more about the place, but they didn't tell us about the spa or about the beach service, so a few days passed by without knowing about this. Worth the money? To be honest, no, you pay for the oceanfront view mainly, more things should be included for it to be worth it.

the location. the food the attentino

no thing

good atmosphere and nice people

the iron I use on the room

Everything was simply perfect. An amazing experience. Will definitely come back!

location/staff/food

This was the 3rd hotel we stayed in during our visit to Rio. Everything was amazing. Roof pool was even better than expected and was only busy one time while we were there (and even then only about half the loungers were occupied). Location is perfect. Room was spacious and exactly what we wanted. Very cool design and room felt really private. It is expensive but it’s justified, we found it well worth the money. The room service breakfast was a highlight.

The WiFi kicked me out every day which was annoying as we were told that wouldn’t happen. Language barrier while on the roof bar made it difficult to solve one slight issue. Also found the restaurant (Gero) very overpriced (£90GBP / $120USD for cheese pasta, mushroom risotto, and 2 soft drinks).

the suites were great the service great location

the personal concierge should follow up since they started with us , the lighting is full on or off not adjustable !

concierge service was very good. Location right on the beach. Would like to thank the night shift person for changing our room in the middle of the night because of bad behavior of our neighbor and noise problems

The breakfast options were explained to us the day of our departure, because the person who could have explained it to us was not working these days. Not enough english speaking personnel. Which is the case in most of the country.

The hotel was beautiful and people were really nice. Ipanema is beautiful. This is one of the nicest hotels in Ipanema.

The water pressure in the shower was not as good as the other hotels I've stayed at in Rio but the overall hotel is awesome.

The room was outstanding. The breakfast was incredible. The room was super comfortable and clean. The bedroom view was amazing and the staff of the hotel was very kind and willing to help/serve! It was amazing!

The only downside is that I could not use the wifi of the hotel, for some reason it would not work at all. Tried my phone, my Mac and the connection just did not work. That was the only downside, I was unable to work from there.

location and marvellous swimming pool area

Clean

location and views

Very good hotel with kind staff and excellent location

location

Everything, super staff, good vibes, great!

We had a wonderful stay at this remarkable Hotel. The staff are so friendly and go above and beyond what I had expected. The rooms as one would imagine are so perfectly turned out. The meal in the Gero restaurant was super. We'll definately return!

We stayed at both the Belmond Copacabana Palace and the Fasano over the Carnaval period and found the Fasano to be far, far better. The rooms were much more modern, clean and well appointed, and the facilities were also far better. However, the most distinguishing factor was the staff. They were extremely attentive and helpful in arranging things like Carnaval tickets and reservations. Will definitely be back.

N/A

everything was perfect

service was top

room views

Hotel has quite cool design and great service, breakfast was exceptional. The room and some facilities were tired, however it didn't have impact on our great stay. The view and nice balcony made all the difference.

SPA facilities - booked two massages and sadly they were not good at all. Absolutely not worth the money.

Amazing service

localização, vista, design .

elevator