Belmond Copacabana Palace Hotel, Rio de Janeiro

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Precisando de reforma

Breakfast was great

Always leave extra towels so that we don't have to call every time their needed

Loved breakfast

Nothing

It is a stunning classic hotel - its reputation of service is second to none. Some parts of the grand building are tired but it is 100 years old.

The location is a bit overrated !

Everything the stuff make you feeling very comfortable try to do anything for you… I was bit sick they found medication send to my room all about attention and make you feeling good

Nothing

Most of every thing Service and beauty

Electro music at the pool on evening Sunday

Absolutely amazing. We stayed here the last night of our honeymoon, everything was exceptional.

Nothing. If I had to pick one thing it’s probably that check in isn’t to 4pm.

Amazing service, beautiful hotel.

Nothing. Loved the hotel.

Location, history, considerate staff

Very busy at weekends with local events, so noisy and crowded. Also restaurant offering at weekend inflexible

Stunning property that has both maintained its original glamour and style while providing a modern service.

It was what I expect from a hotel of the world.

Not enough lounges inside the hotel.

It’s super luxurious, immaculate and centrally located. The rooms are well appointed. The air conditioning is first rate - very important in a hot tropical climate. The staff are amazing. They cluck over you.

Nothing

Best service you will ever experience!

Na

Everything. A perfect place to stay. Room, pool, restaurants and bar and above all, extremely dedicated and friendly employees.

Just a suggestion. The snacks at the pool when having a drink could be more varied.

Great old hotel but getting tired, needs an upgrade as it’s such an iconic hotel

Beautiful pool; best in Rio. Great breakfast.

Quite pricey.

Historic beautiful building. Service impeccable, we got welcome gifts of a bottle of sparkling wine and local snacks. The room was comfortable with housekeeping twice a day. Pool is perfect for lounging.

The hotel was very crowded, and the location wasn’t exactly beachfront. The beach is across a busy street, and copacabana beach itself is not that nice. Ipanema is much trendier and as a young couple we wish we’d stayed there instead. Also we thought staying in the hotel meant some privileged beach access - not at all. There is a tent that provides chairs and towels but you are closer to the roads than to the sea. Many visitors come to the hotel too and being hotel guests doesn’t give you any priority in terms of hotel restaurant booking. If i could do this again i’d stay in Ipanema and just come to this hotel for the restaurants.

I loved everything about the hotel, the amazing facilities as well the kind and professional staff. What a beautiful & well managed hotel with a gorgeous lemony scent throughout the common areas. The bedding & the soft bath towels made our experience so dreamy. Furthermore, I’m yet to stay at a hotel as generous at The Copa, we were showered with so many gifts and treats that we had to buy a small suitcase to take some of it home. I’m so thankful that the team went an extra mile to make my birthday special with a delicious chocolate cake. Lastly, we were lucky enough to check-in in time to catch the Feijoada lunch & entertainment- it was a glorious start to our stay.

The beach across it isn’t the best but we overlooked it as we had spent some time at another beach on the other side of Rio.

Beautiful hotel Beautiful location

You had to cross the road to get to the beach

MR ULISSEE HE IS WORKING VERY HARD TO KEEP THE LEVEL OF THE HOTEL VERY HIGH.HE IE THE ONLY REASON WE STAYED AT THE HOTEL AND FOR HIM THE RATE 10.

All staff trying hard to please the clients.

Hi personally I preferred staying at Ipenema beach at the Fasano but the copacabana palace is a iconic property and the rooms are very spacious and the restaurants are nice at this hotel.

They were extremely busy and unable to respond back on time, they are over priced for the service they offer. Copa Cabana beach is not as trendy as Ipenema so the hotel and area is hanging on to old legacy

Practically everything about the hotel is perfect! We had an excellent stay! Very good indeed!

We had a small inconvenience at checkout, as the attendant charged our bill incorrectly. Apart from this small detail, the rest was great!

Service is beyond this world. Breakfast is amazing. Everything is very clean!!!!!

A superbly run hotel. Would highly recommend

Nothing

Staying at the Copacabana Palace is a very special experience. The building is beautiful and one of the gems in Rio's crown. The service is fantastic, with friendly and helpful people ready to assist at all times, and great attention to detail. The rooms and suites are beautiful - understated, sophisticated luxury at its best - and it is very well worth choosing a room with an ocean view. The balcony doors in these rooms open, which is great - it allows guests to experience the sea air, sunshine and carioca life, rather than the sterile air-conditioned-only environments of so many luxury hotels. The history and the traditions of the hotel are carefully maintained, while every modern convenience is on offer. The bathrooms are wonderful, and stocked plentifully with Rio's famous Granado products. The food is exceptional too, from the breakfast buffet through to restaurant dining in the evening.

Two issues let the Copacabana Palace down. The first is the pool area, which used to be an oasis of calm - and is still described as such. It is, however, much too small for the size of the hotel, resulting now in sun loungers closely packed, side by side and three rows deep, and at the weekend there was loud music more suitable to a 1980s remix Ibiza beach party, rather than one of the great hotels of the world. The other missing feature is a proper bar - the hotel needs a quiet place where guests can have a drink before or after dinner, or meet friends. The only option currently is the pool area, where there is very limited seating unless you are eating, or want to sit on a sun lounger.

The hotel has immense charm and the overall style and aesthetic really add to the Copa Cabana experience. Staff is excellent and friendly( Do get them a more efficient coffee maker though). Great gym, beautiful Spa and the breakfast service is of great quality and selection.

As the building is older, less sockets and no USB connections available, which is slightly challenging for the business traveller, but inherent to buildings of this age.

Building, location

Work in progress

An unbelievable experience. The staff was amazing and for the most part spoke English.

Nothing…. It’s perfect. Literally perfect

Absolutely everything. What a place.

Nothing

The best hotel I've been to. Exceptional service

Nice furnishings, very clean property.

Just one restaurant open for lunch. At least during the weekend we should have more options.

Everything and specially the staff

Nothing

excellent service and location，historical buildings

Top 5 star hotel, everything one would expect for a hotel of stature

Great and traditional hotel, staff very friendly and nice atmosphere. Breakfast was very good as well.

Room was below the black pool, so a bit noisy.

The staff was incredibly nice. Especially Eduardo, Bernardo, and driver Carlos. Kudos to this great hotel. It is truly a classic. Service impeccable.

Everything is perfect

Nothing

Wonderful breakfast.

Excellent facilities and staff. Every single detail was perfect and our stay was very special. We look forward to returning again in the future. If you’re wondering if it’s worth the money- yes it is (make sure you get an ocean view room)

Staff & service, Everything perfect except comment below.......

Problems with final payment as we were charged for taxi services when we had paid the drivers in cash. This took a long time to resolve but fortunately we had the time to resolve before leaving for the airport. Then after we left the hotel we were charged again by Visa without agreement. Again took a long time to resolve.

Perfection! They had thought about every tiny detail and went the extra mile to make our stay amazing!

Beautiful- without a doubt the only hotel to stay at in Rio!

Very elegant. A piece of history in the middle of the city.

I think that some of the common areas need some modern touch and improvement. Better ac in halls. Their hall of fame is also a little sad. It is such a famous hotel it could do much better than that.

Location, room, food (especially Mee restaurant)

Not enough facilities for pool area

Fantastic breakfast, lovely hotel

Wonderful staff, very attentive. Fabulous hotel, the pool is perfect and calm and restaurants are exceptional. Iconic architecture and rich in history a wonderful hotel to stay in.

Staff food and services were superb

Our holiday was faultless

I really liked the Breakfast. It's a shame we cannot see the sea from there. But I understand privacy its important for security in Rio. I liked the room because it reminded me of home ... its cozy.

I just learned there was a picture exposition in the hotel when we were already in the cab , leaving for the airport. I Think you should give more information about the hotel and Rio when the guests arrive.

All things, especially food

The beach is really dirty. It’s better to take a car and go to Ipanema

Location, amazing historical atmosphere

Food could be better in such a hotel

I loved staying at the Copacabana and would recommend it to anyone looking to travel to Rio. The majority of the staff were so helpful and accommodating and made our stay absolutely amazing. It felt like five star service and we really enjoyed the breakfast and our tasting menu meal at Mee. I hope to go back one day!

Some of the staff around the pool was not as helpful as the rest, but overall had a great time and would go back again.