The ICON Hotel & Lounge, Prague

Right in the center of Prague, but situated in a quiet road. Large room with comfortable Hästens beds. All the staff were very friendly and welcoming, especially Yiannis who made sure that we felt right at home and gave us the best information about the city too. Our bicycles were stored safely during our stay. Good breakfast.

Nice front desk agent

The reception staff was very helpful and even upgraded us to a deluxe room. The facilities in the room were complete even with a smart tv with Netflix. The breakfast was great with special omelette and crepes by request.

The air con is a gripe. It takes a long time to cool down the room making it quite uncomfortable on hotter days. The conditions of the room is also a little run down. May need some touch up or upgrading.

The location is perfect. Bath instead of a shower can be good if you like this kind of relax. Big bottles of soap, shiwer gel, shampoo, conditioner - I don't like tiny bottles in a hotel. Very helpful personnel, if we stay for another day, I'm sure personel would help us with the climat control issue. Breakfast is not diverce, but tasty and because it's in a neighbor restaurant there is plenty of room for guests. Really big table and comfortable chair. Nice beds, not too soft.

Ceiling in a room on the fourth floor is sloping, we hit heads a few times. Electricity schema is strange: a lack of a socket by one bad, but a socket on the out wall that you can only duck to; double switchers, but you can't turn the lites partially. We had an issue with climat control. I lowered the fan power for the night, put it up in the morning, but it didn't increased the power, so the room was warm in the evening.

The hotel has an amazing location. The staff is very friendly and kind. The continental breakfast was good, full of options like: juices, fruits, yogurts, pastries, charcuterie and you can order omelette or any type of eggs you want. The bedroom was spacious, very comfortable, clean and the air-conditioning left our room fresh during our stay. The fridge inside the bedroom was a plus because the city was very warm.

Not at all.

Really good location, down a quiet street away from the really busy old town, close to Mustek subway station, and a short walk to Vinohrady district which has some nice neighbourhood restaurants. The staff are all really pleasant and friendly. Really comfy bed, and nice cool room - even in the middle of summer. Would recommend :)

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Atmospheric ambiance was great as were the staff.

Not much to complain about.

Location. Rooms.

Indian Restaurant. Breatfast was a bit small

good value for money. clean and comfortable. ideal hotel for business and undemanding clients

windows without a view milky window coverings. very disturbing for me

Hotel was nice and comfortable. Good location, close to old town and main train station. Room was spacious and clean. Staff were super helpful and polite, eager to accommodate requests within reason. Although just for one night there, the overall experience was very good and when again in Prague I would rebook with them.

Very good location, room and bathroom big enough for two people, tasty breakfast included

The bed was a bit soft

Very well located, we did everything by foot. We also got some massages at the spa hotel that were great, and the staff is friendly. Room is spacious and comfortable.

Comfortable room with enough space. Breakfast was good. Helpful staff. Walkable from train station, but be careful if you have much luggage, due to hill and cobblestones. Public transit is free for seniors, and connections are close.

A little far from attractions if you have mobility issues. Public transit is a little hard to decipher. Hotel had a problem with AC malfunction, but provided us with an acceptable alternative.

The personel was extremly polite and helpful. Location of the hotel is excellent, in the exact city center but in a peaceful street. We will surely come back.

Great location. Good wifi. Friendly staff. Nice breakfast. Good tv

N9thing to complain about.

Great location and facilities.Easy walk to all sights. Excellent breakfast option. Highly recommended.

Clean, many amenities

The hotel is at a very nice location - close to everything that you need basically. The staff was incredible, super helpful and gave ua some great tips about places to visit. They also were kind enough to give us a nicer room since we had some troubles with parking. They will give you a discount code for mr parkit if you need it. The room itself was very nice, the staff also lent us an umbrella for one of the days since it was raining. The breakfast was good as well. Overall, nice place, great location, great staff and a comfy bed. :)

My one thing - the bathtub had hair in it before we used it, so it was probably not cleaned well from the previous guests, though it looked clean otherwise. Also, it seems like the pillows generally used in hospitality in Czech are veeeery soft (your head just sinks in the pillow type of soft), which is not everybody’s jam, but you can always ask for another pillow from the reception.

The location not far from the train station or the centre.

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Clear. Breakfast.

The staff are so friendly and helpful it was really great from them Breakfast was v good and lots of it

Our Top floor room was a little cramped as the ceiling sloped.

The staff were extremely friendly and helpful, nothing was too much trouble. They always had a smile on their faces and provided useful information about the local area. They gave advice on how to save money with local attractions. The location of the hotel was amazing for getting around the city, some really nice bars around. Sound proofing of the windows was a bonus as the street below was noisy when the window was open. We would definitely stay here again and would recommend to others.

The air-conditioning in the room didn't work so we were hot and because the street was noisy we couldn't have the window open.

Really good service. Rooms are big and nice breakfast is good. Location is superb the rooms are quiet.

Coffee is not really good, rooms are too warm

Location Friendly and helpful staff

The bed was incredible, everything was clean, staff were fantastic and I had an amazing massage!

The hotel staff in every role has been outstanding and eager to help. The breakfast was delicious, the rooms were great, with comfortable beds and cleanliness throughout. Plus, it’s conveniently located with easy access to all areas.

Everything great! Just A suggestion: it would be nice to have two small bottles of water provided in the mini fridge upon arrival.

The location is superb, right in the center of the city, walkable to every sightseeing place, very nice restaurants, cafes nearby. Staff is very friendly. The hotel itself is quiet, room is quite spacious with all amenities. However I would appreciate to have at least one bottle of water in the room, I was informed that the tap water is drinkable but I have a thing for tap water, just can’t drink, so had to buy it every day at the markets.

Just one thing, when using the shower the flow was sometimes weak.. probably depends on the rooms next to my room

Everything was great. I highly recommend this hotel.

Hotel was sparkling, the breakfast was good, the location was ideal to walk to centre or catch a tram. Above all the staff were probably the best we’ve ever dealt with. Attentive to a fault, very friendly and helpful.

It was much better than we thought. Everything is as you see in the picture. The bed was very spacious, everything was clean. It is also in a great location. Those who come to Prague, especially those who come with family, come directly here.

I liked the location, the room was cleaned daily, the breakfast was lovely. I also liked that there was a tiny orthodox chapel at the lobby area.

Very friendly and attentive staff. They are really interested in the comfort of their customers both in their hotel and in the city of Prague. Wonderfully individual and uncomplicated service. Breakfast was great and lovely individual options. Cleanliness was taken care of everywhere. The hotel was in a good location but still a peaceful place to be. So good beds to get a good sleep!

Rooftop rooms are really small and beware your head !

Lovely helpful staff that were knowable about Prague and the surrounding area. Got a room upgrade, which were lovely and quiet, super comfy beds and big enough for 2 adults. Breakfast they had extra such as omelettes at no extra charge. Hotel arrange taxi pick up to and from airport.

Notjing

Brilliant location, beautiful room Staff were exceptional, so friendly and helpful Delicious breakfast with great choice

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The property was very well located, super confortable, great value for money and great breakfast! From the minute we arrived untill the end we were welcomed with friendly smiles, helpfulness and great tips to enjoy the city. We had our dog with us and she also was super welcomed everywhere, including the restaurant. The room also had bowl for her. A special mention to Eddy at Reception! Gave us awesome tips and super friendly!

The staff was very friendly, gave a lot of advice. We even had our room upgraded.

A value-for-money choice in a very central location of the city. You can walk everywhere in the center of Prague. Quite clean with very comfortable mattresses. The reception was very helpful and polite. The breakfast was nothing special, but it had the essentials and was complete. We will definitely choose it again on our next visit. Special thanks to Mr. John at the reception, who helped us with a complete guide to the city and told us about all the must-see attractions. I guess you can never go wrong with Greek hospitality.

Cleanliness,service,location

Great location, clean room, very good breakfast, excellent staff!

Awesome hotel. Location is great. Our room was massive and clean and the staff is friendly.

Very nice breakfast. Friendly staff. Loved the location

everything

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I love the warmth of the staff,the cleanliness of the room,the good breakfast.The location is near to all tourist destination, We really enjoy our stay and we will definitely comeback.

The location was incredible. Very helpful, polite and willing staff! The breakfast was delicious and of high quality! Moreover we try the Thai massage, that the hotel offer and it was perfect!!

Really clean safe quiet hotel and the staff were all very helpful and polite and the breakfast was good

My room was a little too warm for my liking but I had a window I could open regularly with a net, rather than using the air-conditioning, but because it was cold weather and so many other guests clearly had their rooms warm

It's very good value for money!

Everything was perfect. The location was easy to get to places. The room was huge and comfortable. Excellent bathroom and shower. The breakfast was delicious with lots of options. The staff were all very friendly and helpful.

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