Hotel Mosaic House, Prague

Lovely friendly staff, fabulous rooms and great shower!

Nothing loved all of it!

Everything, the hotel was modern , clean and convenient located, close to Tram stops, the dancing house and 15min walk from the center.

Only thing that comes to mind is breakfast being expensive, but we knew it before booking

Excellent location when visiting Prague. Very central to everything you would want to do.

There was not much choice for room service.

Amazing hotel! Beautiful design with attention to detail. Super location walking distance from main sites. Made our anniversary stay really special. Lovely staff. Private spa facility was such a treat. Would recommend over and over.

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Location is great, rooms clean, good breakfast

Rooms may come across as small, breakfast restaurant is busy during the weekend but staff finds a solution.

The extra facilities- have to book early for a massage

N/a

Friendly staff and cafe onsite

N/a

It was super convenient walking distance within 10-15mins to the shopping streets, we did not take any public transport and walked throughout the 4days. The hotel staff were very sweet to have given us a bottle for our honeymoon. Room was clean. Hotel staffs are all very helpful and friendly.

The room was abit small as we came with 4 huge luggages but the bed frame was high enough that we could push them under the bed so we could walk around . Toilet basin a little small.

Highly recommend Hotel Mosaic. The service was top-notch and the hotel itself is beautiful and spotless.

Beautiful interior Staff were amazing!! So welcoming and friendly!!! Great location

Bed/mattress was a little hard but overall a real 10/10 hotel

everything was good aside from the heating in the room which was too hot

Cosy rooms, amazing staff! It was Christmas night we were so hungry and asked for something to eat in the night. Our friend in reception served sone cake to us. He was so helpful. Just next to main entrance, there was a charging spot we were able to charge our EV easily. The breakfast is so rich, you wouldnt have to worry about the food for at least 3-4 hours after having this great breakfast.

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The hotel is clean and neat. Staff is very helpful and even is open for a conversation. Thanks to Olga for the friendly welcome and the discount for the upgrade to the penthouse. The view from the penthouse (7th floor, 1 stair from the 6th) is wonderful, overseeing the city, Prague Castle and many cathedrals.

The breakfast area is rather small, on Saturday wr had to wait for a table because there wasn't any table available. When we got a table, we left our drinks at the table to get some food and when we returned the table was taken.

Location, quality of the room and breakfast. Unfortunately no member of the Staff has greeted me in any interaction, I was always the first to say hello. Certainly my expectations were really high because of the ratings, at the same time a hello (better with a smile) and a thank you are effort and costless and make you feel important and appreciated.

I’ve been in this hotel several times and the quality is outstanding.

The breakfast could be served earlier so it’s more convenient for business people

Great Location, bars and restaurants in the neighborhood and just 15 walking minutes from the City center. Our room was clean and comfortable, just a bit small though. Staff was really friendly and welcoming.a great experience was the private Sauna, needs separate booking and extra payment, but it's really worth it. Nice breakfast including many vegetarian options.

A bit more space for storage of clothing would be nice.

Loved the location and the hotel is beautiful.

It was stylish and well-appointed. Close to many attractions without being too touristy. The reading nooks were great and so was the breakfast. The spa and massage were excellent.

While the beds were not uncomfortable, they could have been better.

Everything, really above my expectations. The decoration, the detail on everything, really outstanding.

Difficult to say, because I love everything but If I have to say something, is about the fact that the Spa is not part of the Hotel and you have to pay even to go to the Sauna.

Room was very cozy and clean. Location was perfect, between old and new town. We went everywhere by walk.

Design , comfort, friendly staff , attention to detail , location

Nothing

Everything. The staff were so welcoming. The rooms were excellent. The breakfast was amazing. The value was amazing too.

Nothing could have been better!

Lovely hotel, room was perfect with nice touches like a Bluetooth speaker. Relaxing bar area with lots of books. Staff were exceptional and location was great.

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The warm welcome by the receptionist. The design of our room. The breakfast was amazing.

The room, the location and breakfast were all exceptional!

Nothing to remark

The location is great- it is 10-15 walk from every attraction we could think of, and it’s also in proximity to various tram stations. It is a very central location but not too crowded or too heavily populated. Also the personnel at Mosaic House was very friendly, thoughtful and kind.

You cannot control the temperature in your room, it is controlled from the reception and so we found ourselves calling multiple times a day (sometimes at night) asking to up or down the temperature in our room. Apart from that, the mini fridge is tiny and we could barely fit our things in it. The body towels were also extremely small and so were the blankets. Another downside was the phone in the room- it was supposed to be retro or old-timey however it was utterly impractical for dialling and making actual phone calls. Design is important, but the things ought to be practical and comfortable to use.

So friendly stuff and the location is excellent! I will often come back.

It was clean and cozy and super friendly personel made my state fantastic!

Clean and comfortable room. The staff is caring and helpful. The location is 10-15 minutes walk from the old town. It has a calm and quiet location.

It was like home. Breakfast was amazing and delicious. It is located very good place and access to old town very easy by walking. We were very happy to stay this hotel. Thanks a lot for everything.

loved everything about this hotel, beautiful interiors and design and immaculately clean. clean towels even though we only stayed 2 nights. fresh water in room. The mini bar in room had the price list in it so we weren't afraid to use it. very reasonable. Lots of info on our wee notice board. loved that it had spa though we didn't have time to use it. staff spoke good English and we're very helpful with directions and recommendations. 10/15 min walk to local places of interest. christmas tree is up just now,beautiful!

Everything was great. no coke at the bar just Pepsi, extremely minor as there is a shop across the street. They bar actually had a great variety of spirits.

all it was in a good location near the center but not right in the historic area. Great design and amenities, awesome webpage with easy indications on how to get there.

All ok for me I will order the breakfast buffet if I stay a second time

Amazing hotel !

Staff friendly , beautiful facility

Very clean, nice breakfast and cozy rooms

My thermostat wouldn’t adjust and it was warm, making it tough to sleep well

Beautiful hotel with even lovelier staff .All staff were very friendly and helpful. The room was delightful. Very comfortable and clean , I particularly loved the little motion sensor light that came on in the bathroom which meant I didn’t need to put the main light on for those middle of night bathroom trips ! We had a beautiful private spa with Prosecco and fruit , which is so worth doing after a busy day exploring the city . The breakfast team were a delight and always took interest in where we had been and what we were doing that day . I didn’t get the main lady’s name, but she and her team were so friendly and helpful. Te breakfast was amazing and plentiful with a choice for everyone’s tastes. All in all a wonderful 5 night stay at the Mosaic Hotel and would recommend in a heart beat to anyone going to Prague . Thankyou to you all for a memorable stay

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A lovely room with a balcony and city view. The beds were comfortable and bathroom a good size with nice toiletries provided. The bottle of Prosecco in our room when we arrived was a lovely touch. Nice lounge area near the lobby for evening drinks. Friendly and helpful staff. Plenty of choice at breakfast too. Lovely, interesting decor and artwork in all areas of the hotel. Would definitely return and wouldn’t hesitate to recommend to friends.

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location, design ,breakfast, housekeeping staff

air conditioning

Excellent selection of hot & cold breakfast buffet with warm reception from staff and a very nice view out to the front of the hotel, where hanging sculptures & a large Christmas tree added to the ambiance. Log fire screen saver on TV was a very nice touch!

Air conditioning seemed largely unresponsive apart from edging upwards when already very warm in room. Did not raise with staff as noticed late on our final night, but I’m sure they would have found some kind of solution as were brilliant at every point of contact.

Hotel was Stylish, clean, comfortable and well located. Breakfast was decent. Could not be any better. Everything was perfect.

The staff and the friendly welcome. Hotel is super clean and very comfortable

No complains

Beautiful, delicious breakfast, great cafè, 2 min walk to a tram/15 min walk to the city center, many great bars and restaurants nearby

Lovely and modern but still cosy

Everything

Cold room

Love this hotel. This is the second time I have stayed here. It is perfect if you wish to walk into the main square, Charles Bridge and visit the Castle. I would highly recommend staying here.

The hotel was amazing. The room was bigger than I thought and was very warm and safe. Location of the hotel was perfect to discover what Prague had to offer.

I have nothing negative to say about the hotel.

The hotel was very quiet clean staff always smiling and helpful.

It was everything perfect.

This is a beautiful hotel. We appreciated all the little details in our room for our small daughter. It was modern but with a very cozy touch. I was most touched by the bottle of champagne waiting for us. The location is also lovely, with iconic statues just outside and easy access to restaurants and cafes. The walk to the Old Town was 15 minutes which was perfect as it was nice to be away from all the tourists.

On our last morning, I decided to try the breakfast place in the hotel with my small daughter. Unfortunately they did not try to make any room for us and just said it was full. We went to the cafe and after a few minutes we saw them let another group in after they told us it was full. It was an unpleasant and disappointing situation. I think they could have put us on a wait-list instead of giving the table to someone who came later... everything else at the hotel itself was wonderful so I don't want to let this affect my experience but it was hurtful to me the breakfast restaurant would refuse us a spot.

The design is really amazing. Breakfast is more than brunch. It is so comfortable. The location is perfect and people are so welcoming. Welcome drinks.. goodbye chocolate 🥰

Nothing at all

Value for money ! Everything was great, more than great actually!

Fantastic value for money, with helpful, friendly staff

Nothing really