Royal Palms Resort and Spa, Phoenix

5200 East Camelback Road, Camelback East, Phoenix, AZ 85018, United States of America (show on map)

Expert reviews

Frommers review:

“It’s full of winding, tree-covered paths, arches, narrow walkways, gardens, and antique fountains, creating the tranquil feel of a Mediterranean monastery. The denseness landscaping belies its relatively small footprint on Camelback Road in Arcadia.”

Featured as Frommer’s Exceptional Choice in Phoenix.

Fodors review:

“Once the home of Cunard Steamship executive Delos T. Cooke, this Mediterranean-style resort has a stately row of the namesake palms at its entrance, courtyards with fountains, and individually designed rooms.”

Featured as Fodor’s Choice in Phoenix.

Forbes review:

“Intimate and tranquil, Royal Palms Resort and Spa is a boutique hideaway with quiet pathways, lush gardens, acclaimed cuisine, elegantly appointed guest rooms, villas and casitas, and a storied tradition for providing an exceptional welcome to all guests of this romantic and cozy retreat colored in a golden patina at the base of Camelback Mountain in Phoenix.”

Telegraph review:

“This storied resort was built in 1929 by shipping tycoon Delos Cooke as a winter haven for his ailing wife. The intimate mediterranean-style hotel, set on nine acres of former citrus groves, features romantic outdoor nooks with fireplaces and fountains amid profuse gardens of plants and trees.”

Guest rating

This an aggregated customer review rating of Royal Palms Resort and Spa, Phoenix. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 5th in Phoenix


What guests liked

All you need to know

The Royal Palms Resort and Spa is located perfectly, offering you the peace and quiet you need, while the Phoenix Sky Harbor International Airport is just 15 minutes away by car.

Located just three minutes away from the old town the beautiful Royal Palms Resort and Spa is a great destination and a luxurious hotel. The hotel offers a full-service spa that offers you different massages and treatments that you can indulge in.

When looking to dine the restaurant offers an amazing menu with delicious dishes that will have you coming back for seconds. Making sure you have the perfect place to eat three times a day, without leaving the spa premises.

When looking to indulge in some activities, you can go for a swim in the outdoor pool that is set perfectly in the middle. Offering you a relaxing swim, that comes with a pool sidebar. In addition, the luxurious hotel offers you a health club that keeps you on your toes.

When you finally make your way to their well-designed guest bedrooms you will experience Egyptian cotton sheets, with free Wi-Fi, Satellite TV, and basic amenities that cover it all.

The perfect place to relax, which offers an onsite shopping store, golf courses nearby, mounting biking on-site, and even hiking trails. The place has all you need to enjoy relaxing yet active days away from home.


Hotel deals & lowest price guarantee

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Recent guest reviews


18 April 2022

Tranquil charming oasis in the Paradise Valley!

Facility is beautiful, well kept, with considerable charm. All of the staff members were very kind, warm and courteous. The hotel has a very 'personal' touch and does not feel as cold/corporate as big hotel chains are. We had some problems with our stay that the staff made considerable efforts to remedying and although initial impulses were not to return, that quickly changed when they demonstrated how dedicated they were to making our stay the best it could be and being very fair at remedying the situation. I would definitely stay here again. Special appreciation for Anna, assistant director.

The prices at the restaurant are considerably over-inflated. The food is good and the ambiance is stunning, but if the prices at the restaurant were more appropriate/realistic, we would have chosen to eat there more regularly. Also, given the fact that this hotel is geared towards a spa experience, and that it is also not adult-only, would recommend that it should have some things geared towards children, at least to some small degree. Many other hotels in the area have periodic activities that are child oriented and there could be a small addition of that since the hotel is not adult-only.


3 March 2022

relaxation in the desert

quaint, quiet, lovey architecture, clean



16 December 2021


Beautiful, luxurious resort that impresses from the moment you drive up. The Arcadia Villa was huge, super comfortable, and felt like basically renting a whole residence without a kitchen. Staff, other than the person who first checked us in, was very friendly and helpful.

Not sure if we just couldn’t figure it out but didn’t seem like they had smart TV setups. Would’ve been amazing to cuddle and watch our favorite shows by the fireplace. Also, would’ve liked to have had a microwave in the room in addition to a mini fridge.


12 December 2021

Very good

asked for early check in due to wedding we were hosting. could not get in early. this room was for young children so they ended up out at the wedding near pool. disappointed we requested early check in with pay early fee option.


29 October 2021

It was amazing and was a very comfortable stay

Presentation of the building and staff

No mini fridge or microwave in the room


18 October 2021

We didn't want to leave.

huevos rancheros the best ever

perect all the way around


5 September 2021

Better than expected 65th Birthday!

My first massage ever, with Lisa, was amazing! Happy Hour in Mix It and dinner was excellent! To top it off was the morning tour we took of the property with Danny. Love to stay in historic properties and this did not disappoint!


4 September 2021


Buildings & grounds are very lovely. TCook Restaurant staff & food was great. Servers & bus staff are excellent.

We stayed in room 309 which overlooked parking lot and sounds in other rooms were noisy & and unpleasant.


2 August 2021


Unbelievable property, great service and perfect location close to restaurants and bars - I look forward to go back!

The pool is beautiful but too small for the amount of guests. Usually it is open for guests only but during the weekend it gets very crowded because even people not staying at the hotel can get in.


24 July 2021

Birthday staycation getaway

No complaints



15 July 2021

An escape to Scottsdale

The grounds & architecture are just stunning. We loved the history of the hotel. The gal at the front desk named Sydney was very informative & even gave us a tour while walking us to our room. The complimentary glass of champagne upon our arrival after a 5 hour drive was much appreciated! We were only in town for one night but we will definitely be back!

My only complaint was we couldn’t stay longer! (Due to our schedule, no fault of the hotel.)


12 July 2021

We had an amazing time and we will definitely be back. It was a wonderful stay.

It has so much character. It was peaceful, and thoughtfully designed for privacy and quietness.


5 July 2021

Awesome stay

Beautiful & peaceful stay


20 June 2021


Clean, beautiful, friendly staff. Very relaxing at the pool.

At first they were confused over different last names on luggage and held half of ours at front desk upon arrival. They rectified the situation with finding and sending luggage right away and apologizing with a bottle of champagne!!!


20 June 2023

Fellow travellers beware

The Royal Palm Hotel is a charming old style residence that sits in the back drop of Camel Back mountain. The staff were wonderful and friendly. Barbara who showed us to our room was lovely pointing out all the hotel features. And Jesse who served out breakfast on both days couldn’t have been more helpful – I’m sure he’ll go far.

Firstly as a wheelchair accessible room we were very pleased with having a 1st floor room that looked across the pool over to the mountain. As an early riser I was very much looking forward to a coffee watching the sun rise listening to the birds. Unfortunately this was not to be as three leaf blowers commenced every morning around 5.30am. This was an unpleasant morning alarm and ruined the opportunity for a quiet coffee. Then there is the case of use been bitten. After our first night we both woke to little red welts on us. My wife insisted that these were mosquito bites – I wasn’t so sure. After the second night we woke with even more bite marks and we were both scratching the itches which of course made them worse. After arriving home my wife went to the pharmacy to get some antihistamine and cream. At this point she was told they were bed bug bites. One recognisable pointer is that they have slightly brown centres and tend to track in a line which is unlike mosquito bites. To say we were not pleased is an understatement. We arrived at the Royal Palm Hotel and at no point did anyone mention a charge for parking. Not the actual valet, the reception guys when checking in and I don’t remember mentioning this either. So to be hit with a $38/night parking charge was a complete surprise. Then we had the State Occupancy Tax of 7.27% which as a tourist you quickly get used to. But it was strange to then get the City Occupancy Tax of 5.3% which we hadn’t been charged elsewhere in Phoenix. Then there was the Resort Fee which was a flat rate of $35/day. Then there was the Resort Fee State Occupancy Tax of 7.27% and then on top of this was the Resort Fee City Occupancy Tax of 5.3%. Then just in case that wasn’t enough there was the Misc Sales Tax again a flat rate of $3.27. So overall from an initial charge per night of $391 we ended up with extra charges of £129.82 per night.


18 June 2023


The history wall.

The air conditioning in the room did not work at all. It was hot the entire night. The back door to our patio had a large gap and we woke up with multiple misquotes in our room + bites.


13 September 2022

fairly nice place with old world charm , would've liked to see some updates to the property

we didn't get the breakfast... not informed at check in that was part of our stay, We definitely would have taken advantage if that was told to us. The pool and staff were excellent!!! Best part of our stay.

The pictures on the web were not what the resort looks like in was much more old & run down. The room was not very clean, the fridge didn't work , another had to be wheeled in. I was with my disabled mom who needed to have her meds cool. All in all I was a little disappointed at price of the room versus what I saw online of what to expect.


16 August 2022

good experience

the kindness

in the desert, nothing to do


6 March 2022


old Spanish charm

no fan in shower - room was hot , was above laundry for the resort


17 February 2022

we had no help from front desk to resolve issues and they added taxes and resort fees which were supposed to be included

exterior and gardens friendly bar staff

our room was smaller than what we had paid for it was dark bathroom dated and we were under cellular towers that warned of High Radiation within 500 feet


27 October 2023

Perfect getaway with my husband and furry baby with exceptional service and romantic ambiance.

The intimacy of the property

The way they bill you at the end is very confusing.


4 July 2022


Beautiful, clean, relaxing environment.


22 December 2023

Very good


8 October 2023



6 October 2023


Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning

Business facilities

  • - Meeting/banquet facilities
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site


  • - Fitness centre
  • - Spa and wellness centre
  • - Massage
  • - Hot tub/Jacuzzi
  • - Hammam
  • - Evening entertainment
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Fitness/spa locker rooms
  • - Walking tours
  • - Happy hour (additional charge)
  • - Bicycle rental


  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Outdoor fireplace

Entertainment and family services

  • - Babysitting/child services

Cleaning services

  • - Laundry
  • - Dry cleaning
  • - Ironing service
  • - Daily housekeeping


  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Pool and wellness

  • - Heated pool
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool
Check availability 105£93$130¥13780C$101A$101HK$1017S$171SFr122¥825kr1072kr785kr1012