Grand Hotel, Oslo

Location

Too crowded, lobby is quite e packed

Location was excellent - central, good walking and public transit access to many of Oslo's sights. Includede breakfast was excellent and allowed us to generally skip lunch. Staff was generally helpful.

Hotel did not communicate changed breakfast hours during Easter week which threw a wrench in our plans to grad breakfast before out long train ride to Flamm. One hotel employee just smiled and apologized and added nothing to the discussion. The other, Elias (I really hope I got this right), actually fixed our problem and arranged for us to pick up breakfast bags as we left in the morning, allowing us to have a pleasant breakfast while waiting for the train. I'll take action over apologies any day!

Stunning area-right in upmarket shopping area

Could get a little upgrade on paint etc.

Great location, stunning building, beautiful interior decoration of the main hall, friendly staff. The Grand Cafe is a must-to-go place. The breakfast was 5 star level.

The room was comfortable but bit outdated.

Great location,
Nice breakfast but very busy

Price quality is off. Small rooms.
Cleaners leave all major equipment on the halls which is very odd for a 5star

Amazing location everything so close and within walking distance
The breakfast was great choice and plentiful
The staff were polite and helpful
Roof bar great fantastic service
Ground floor bar great service

The bed was way too soft like sleeping on a water bed i mentioned on the first morning and tried to remedy by adding a 12mm MDF board this now turned bed into a table top and went to the other extreme.
Mentioned this to the polite and helpful young lady who spoke to her colleague we went out came back after a wonderful day in Oslo and found that house keeping had added another mattress topper which now made it twice as soft….
Just persevere and get on with it.
Spent four nights here checked out this morning was told by 11am
Went downstairs for breakfast at 10:15 found there was a que of about 30 people waiting and the lady who was seeing people into the restaurant apologised and explained how extremely busy it was.
So as we were stressed about the time and check out we decided to leave breakfast
I continued to explain this on checking out and the young man who checked us out said well we should have come down earlier and said it was busy I explained that we have paid for breakfast but this was just shrugged off..
As I am sure this review will be

Please once again fantastic Location great breakfast just a few finishing touches
Water in the room sparking or still even if there is water stations jugs in the room with glasses

Location

Rooms were kind of dated.

Position. Bit of a rabbit warren but nice old worldly. Fantastic breakfast - the best by far of this times travel.

Position of bathroom in room when you have three people.

Wonderful family stay with an amazing view and great service

We had a wonderful stay at Grand Hotel Oslo and were very impressed by the service and attention to detail.

When we made the reservation, we booked a large family room. As it was our first time in Oslo, I wrote to the hotel in advance and kindly asked if they could offer us a room with a nice view so we could fully enjoy the city. We were traveling during the cold season, on New Year’s Eve, and the hotel exceeded our expectations.

We stayed as a family — myself, my wife and our 2.5-year-old child — and the hotel offered us a beautiful, very spacious room (around 40 square meters), with a fantastic view over the main street and the park, where the Christmas market was taking place at the time.

I also asked if it would be possible to have a decorated Christmas tree in the room to create a warm family atmosphere — and the hotel kindly arranged this for us. The Christmas tree was absolutely beautiful and made the stay even more special for our family.

The room was spotless, the bed was very comfortable, everything felt cozy and well thought out. We truly felt welcomed and well taken care of.

Thank you to the team at Grand Hotel Oslo for making our stay so pleasant and memorable — especially during such a special time of the year.

Title: Great hotel, but a few important details were missing

We stayed at Grand Hotel Oslo and overall it is a beautiful 5-star property with an excellent location and atmosphere. However, a few important details were missing, which slightly affected our experience.

When we arrived from another country, we realized that there were no toothbrushes or toothpaste in the bathroom. As we arrived late and had been traveling all day, we had forgotten to bring our own, and on the first evening we had nothing to brush our teeth with. For a 5-star hotel, this is something we would normally expect to be available.

In addition, after consuming several items from the minibar, it was not restocked during our stay.

Another very important point is the air in the room during winter — it was extremely dry. In the mornings, we woke up with dry and irritated noses, even small wounds, due to the lack of humidity. In our opinion, a humidifier or some form of air humidification would be a very valuable addition, especially during the winter season.

Overall, we enjoyed our stay, but these small details made a noticeable difference and could easily be improved to truly match a 5-star standard.

Location Perfect and Breakfast very good

Bedroom a small and very limited room for 2 suitcases

Centrally located. Easy to find.Very professional staff. Warm welcome. Our preferred hotel in Oslo.

We were very satisfied.

Great location, very comfortable beds, easy access to someone if you needed help. Lots of places to eat and explore.

Lots of things broken in the room, lack of shampoo or conditioner, television was broken, one of the rooms we booked the fridge was not working, our girls bathroom water would not get warm. There were many small broken or non working items. Nothing major, but a tad inconvenient.

We also got some unique looks when asking for local shopping with a response that it may be “too expensive.”

The breakfast was absolutely amazing, the room was tasteful and well-maintained, the location – unparalleled. Beautiful Christmas decorations and super-friendly service at the lobby bar.

The concierge service was worthy of a three-star hotel. Failed to book my return transfers in advance. Instead of making restaurant bookings, sent me links to "book myself" – some links led to restaurants that had no openings on my dates, some only had a Norwegian version I couldn't understand.

Location

No place to put toiletries in bathroom. No courtesy water bottle. No snacks in minibar

Breakfast was amazing and complete in every sense. The service was excellent, the atmosphere wonderful. And to top it all off, Jaume's dedication deserves top marks for his attentiveness. Thanks to him, our experience in Oslo was absolutely perfect.

We were expecting slightly more comfortable rooms, more in line with the overall standard of the hotel. However, our overall impression is by no means negative, and we hope to return.

The location of the hotel is excellent, right in the city center and close to many tourist attractions. The breakfast was delicious and offered a wide variety of options

The hotel’s standard does not live up to five-star expectations, and the price is overpriced for this level

Great location for seeing central Oslo. Super comfortable bed. We arrived on a Friday evening at the end of November and the hotel was very busy indeed. Breakfast at the weekend was therefore very hectic and a bit intense. The Christmas market was right outside the hotel and although noisy when we arrived, it shut at 8 pm so we weren't bothered at all by noise when we went to bed.

The towels had seen better days and needed replacing as did the bathrobes - they were very tatty indeed. Would have liked to have had fresh milk in the bar fridge - there were only milk sachets and I had to pay for fresh milk.
We ordered a taxi through the concierge for the return to the airport and it stank of cigarette smoke which was really unpleasant

Very good location to stay and explore , very central , good shopping and sightseeing within the main city

Inner courtyard is not a view

Location, staff and cleanliness

Price

Very convenient for a short visit. Clean. elegant and helpful staff in an historic building.

I hadn't included breakfast when reserving. When I checked in the front desk asked if I wanted breakfast included. I said OK for one day, but they charged us for breakfast for two days. I didn't notice that until I returned home, but as soon as they became aware, quickly provided a refund.

The location was the best thing, and we did enjoy the bar downstairs.

The bed wasn't quite as comfy as we would have hoped, and the shower was a bit low in volume of water.

Location
Architecture and history

Noisy from Wedding band and the next day a protest opposite
Restaurant closed Sunday night , extraordinary for a top quality hotel .

Great location. Helpful staff. Comfortable bed.

We reported a water leak in our bath. It was not repaired.

Nice rooms, great staff, central location, beautiful lobby, fantastic breakfast

Getting to some rooms requires using 1/2 flight of stairs

great historical hotel in lovely building . cannot be more central . great breakfast (best in entire trip in Norway) . great rooftop for drinks . nice staff

Beautiful building and gorgeous interior in lobby and bar area. Fantastic breakfast too.

The room was very bland and not what we would have expected for the price we were paying.

The hotel is in a great location -- right across from a lovely park and only about a 10 minute walk to the waterfront. It's a beautiful, historic building. Breakfast in the adjacent Grand Cafe was excellent.

Very noisy Saturday night! The university students were partying loudly on the street below our room till 2 AM. It was the weekend they started up the semester, so I'm not sure if this happens regularly, but it was an unpleasant surprise.

Great historical hotel
Good size rooms
Nice location
Great breakfast

Staff is not trained at the level of the hotel
We were late 10 minutes at the breakfast deadline and asked to be seated for a few minutes to have a coffee and some basic marmalade. There were still people seated and food over the counter. Long discussion, several managers of different levels intervened, time wasted for everybody bud nobody could handled it correctly. Also, at the bar in the eve and at the reception desk, the service was not of a decent standard

Great location

Tired and depressing grey room. No pictures on wall. Hotel dated and in need of a massive overhaul

Location outstanding

Rooms small, bathrooms very small!!

Location and the excellent staff.

I have nothing untoward to comment on.