Clarion Hotel The Hub, Oslo

Location

Good location next to the Oslo Central Train Station. Walking distance to shopping areas and the opera. Also easy to walk to the king's castle. Fitness room is well equipped. Nice bars with great staff (both on the ground floor and rooftop).

Heating in the room did not work despite outside temperatures below zero. It was freezing cold. We've been at the reception twice to flag the issue and ask for a solution or room change. While we were out, the staff was supposed to fix the issue but nothing was done. After complaining for a third time (meanwhile day 2), they put us an electric heater in the room. Not much choice for breakfast.

Location, great bar, sauna and pool. Able to open the windows. Beautiful room.

The Christmas tree took up too much space in the room. The bathroom was not clean when we arrived. Mentioned to reception and they arranged additional cleaning.

The breakfast was amazing amazing amazing. Worth staying here just for the breakfast!! The location was perfect, and the rooftop venues have a great view of Oslofjord.

It was all good, except the pool, it was underwhelming. A good pool for kids to burn off some energy, a useless pool for adult exercise as it's circular with a post in the middle.

Location is very close to central station, city center, all walking distance. Superb breakfast, very comfortable room …

Nothing

Very clean, neat and modern hotel with excellent amenities and services. Breakfast was one of the best hotel breakfasts I have eder had both in terms of variety of meals, drinks and desserts, as well as taste. Staff was very friendly and helpful. Overall, excellent!

Rooms relatively small in size, which is ok, but they are overly stuffed. Especially too many pillows of all sizes that cover half of a bed. When putting them away, room get clogged/full. A small table, on the contrary, would be very nice to have.

Christmas decorations in public areas and guest rooms.

Nothing

Sauna and steam with a resistant water pool. Breakfast delicious good choice. Heated bathroom floor

Room a bit dark

Location was great

No water in the room. No kettle. Room was small, sofa bed was bed. Lighting was poor.

Great location and great breakfast!

Hotel was very convenient to get to train station and walking distance to shops and restaurants. Buffet breakfast was excellent - one of the best I had in Oslo.

The room were a little small. After checking in to the room, I paid additional to get an upgrade as it was very cramped, esp if your auitcase is big..

The location near Central Station and the Opera House is perfect, at the beginning of the shopping street Karl Johans gate. The lobby was decorated with a Christmas vibe and the staff member at checkin was very friendly. The room was nice and clean, and the breakfast was excellent and abundant.

On Sunday morning the breakfast room was overcrowded and a bit chaotic. Totally different experience on Monday morning, when it was a bit more quite and relaxt. Long waiting after breakfast with full elevators. Visited the rooftop bar for a drink and desert on Saturday evening. Received a more expensive gin than I asked for, and charged us 70 NOK for a tonic instead of the 50 NOK that was on the menu. The staff member at checkout was not awake yet and not very friendly.

Good breakfast, located close to the train station, good view of the city.

I kept bumping into the bed base which protrudes a little.

The breakfast was well above standard even with a conference in the hotel there was plenty of seating and no shortage of food. The staff were were very helpful and could answer any questions with confidence. The location close to Oslo Central station and other transport was perfect.

Nothing

The close proximity to Oslo S train station was the selling point . Room space is good for 4 pieces of luggage . The ensuite bathroom is big and nice touch to use different colours for the bath towels. Breakfast was wide spread too . I will choose this hotel if I come back to Oslo again .

The towel rack and hook share the same space with the shower area . The towels will definitely be wet before use . The bed was too soft and too many cushions .

The breakfast was superb, a massive selection all really fresh, the location also excellent, near the train station and public transport

The room was small and the storage was minimal, useless size shelves in the wardrobe

Away from lifts

The hotel is really centrally located with nice comfortable rooms and a very extensive breakfast. Modern design and friendly staff. I would go back again.

Our first room had a view on the waiting area in front of the elevator; so continuously people were waiting there staring directly into our room. Luckily we could change rooms. The hotel is built for large amounts of people; it’s very busy everywhere in the hotel; from the lobby to the elevator to the breakfast.

Everything

Leaving

Breakfast was very good with a wide selection. Location is excellent and very handy for the railway station.

Some more hooks or hanging space in the room would have been beneficial.

Very modern clean property in a fantastic location

Nothing

The breakfast had a very wide variety and it was really tasty. The room was cozy. There is a mini spa in the hotel, it is not much, but a nice addition. The location is excellent, a lot of sights can be reached by foot.

The elevator system is simply bad and uncomfortable. Customer service could be improved. On the first evening of our stay we couldn't sleep due to very loud music, we called the reception and they offered to "upgrade" us to a higher floor... if we pay the difference to a more expensive room. Such upgrades should not come with extra costs for the customers, especially when the hotel has free rooms anyway.

Location. Cleanliness

Noise from the lift!!

The breakfast is hardly to top! The room was good and pleasant. Only downside was that the batteries of the TV remote were not checked and that some bedlamps were damaged. The bedlamps were replaced immediately after we gave notice. Besides that little things, this hotel was a overall good experience especially for its location just a few 100m from the central station.

It was a very short walk from Oslo Central Station which we appreciated after a long train trip from Stavanger. We ate at the hotel restaurant in the evening, great food, and had breakfast at the hotel the next morning, amazing range of options.

The only issue was the very wardrobe storage is very limited if you were staying for a few days and wanted to unpack your suitcase.

Our room is very small for a standard double or twin room. Interestingly, our friends booked the same room type, but their room is much larger.

Clean, simple and done the job for one night rest before going to the final destination

The restaurant/bar … the staff a bit stiff and try to act like luxurious informing us the restaurant was not open yet, I have been to much more luxurious hotels and the staff was super friendly and professional, not impressed at all

Good location, excellent breakfast

Problem was not small room but absolutely no space for any clothing, shoes, hand back. Maybe good for one night but not for 5 even if you have tickets for theater (corresponding dress) and some variety for bad wheather. I had no problem to order different (better) room if I had corresponding information.

Excellent location - near the central station, great for exploring around the city or travelling further afield outside of Oslo. The breakfast buffet is huge and there’s so much choice! Delicious! The staff and service were excellent - efficient, polite and helpful at all times.

This is a minor thing but some of the signage is a bit confusing! The hotel is very modern and I felt that this was at the expense of keeping some basic things (like signage to the lifts), basic!

A great central hotel. You are able to walk to all of the main attractions. Well connected, central train station and tram just outside if travelling further. Really quick and easy to get from the airport.. Clean, spacious room. Amazing breakfast - huge choice of food. Facilities were excellent - well equipped large gym and lovely sauna and plunge pool area. Cocktails in the downstairs bar area were great. All staff were friendly and helpful.

Nothing.

Good staff. Excellent breakfast. Very good lobby

Huge pillar inside room reducing free space to half and hindering walking

Great location. Friendly staff and well maintained faculties.

The pool was rather small given the size of the hotel.

everything was amazing, breakfast was superb. had a lovely stay with my friends.. they gave us rooms opposite each other which kept us together..

Location, breakfasts!!! Very cozy room and the hotel itself is awesome

We got the room for the people with restricted abilities and the bathroom didn’t look cozy at all

It was a great location The room was very small - maybe a foot of space between the bed and the dresser. Bathroom was decent size. Location was great- Food was excellent. Staff was very nice. Lines could be long so the service was a little slow. Buffet breakfast plentiful.

Room was small. Not much space to sit in the lobby for a hotel that caters to big groups.

Excellent location close to station and the sights. Walked everywhere and found so many great restaurants. The staff were super friendly and helped me print out my boarding passes. The breakfast was really good with a huge choice on offer

My only issue is that the lighting in the rooms is very inadequate. There should be the option to use lights with more brightness.

Very good

Good location, very comfortable mattress and pillows, and good to have room service and gym facilities. Very good breakfast

Disappointing room cleaning policy - in 5 nights stay there wasn't one where the service was complete. One day they just made half of the bed (lol), on another left pillows on the floor and didn't change towels, on another didn't replace the bath mat that was taken with the dirty towels, another one they left a scrubbing cloth in the toilet... You wouldn't expect this at this price point

Incredible breakfast and perfect location for easy access to the city.

The pillows were not good and the room was quite small.

Great breakfast with vast array of food items. Great location near central station. Room size was adequate

Nothing really.

The hotel was well designed, very modern and an amazing location. The room was a good size, the bed was comfy and the decor was beautiful.

The spa was not maintained as well as I would’ve liked/expected. The used towels were piled up and hadn’t been cleared. The pool side and the changing rooms were covered in water which made it a dangerous slip hazard.

Very central - excellent

Not overly friendly staff

Fabulous location, walkable to most city attractions. We enjoyed the lobby bar and David the bartender from Barcelona was fab! The Decor in the lobby was very fun. The breakfast was the best ever, a spectacular spread! Our views of the city were fantastic. I recommend the Sunset Fijiord dinner cruise, a lovely way to end our stay.

We had pre booked and paid for a superior room. We arrived after midnight and very tired from a long journey. They tried to give us a very inferior room, but we insisted and they gave us a much better room. So it was resolved and we had a great stay after that.

A great hotel right at the railway station. The breakfast was incredible.

The price, but at that location in Oslo a traveler must just accept it.

Great gym facilities. And amazing breakfast

The staff were really friendly and helpful.

We weren't crazy about the lighting in the room. The lights in the room came on three times during the evening without our prompting. I never could figure out why. The breakfast was amazing, but the coffee was watery and tasteless on two of the three machines we tried. The third one finally produced a decent cup of coffee.

Lovely hotel and sauna/ steam room facilities, beautiful interiors, friendly/ helpful staff, great breakfast. Perfect location. Special shout out to the superstar duo/ sisters, Iselin and Amalie, for going above and beyond to make our stay extra special and sorting our room out when there was a slight issue one evening with outside noise.

Nothing really…! The area outside the sauna/steam room, by the pool, got very wet and could do with more frequent mopping

Great location, Great facilities, Excellent friendly staff, Excellent breakfast

Nothing

Nice comfortable beds, clean rooms and well located in the heart of Oslo.

Elevator situation is a mess.

Everything was good

I had to may extra during check-in