Omni Resort at Championsgate, Orlando

convenient location for what we were there for

na

disappointed in the Par 3 chip and putt expected well kept greens at least

Swimming pools, staff, location. Everything. Thankyou especially to Susan and Amanda.

Pools, Room, location, staff, everything

We were only here for 1 day b4 heading back home. We choose this place because of the amenities but it RAINED the whole day LOL The next day b4 departure we were able to enjoy the pool for a little bit. Kids loved it. Rooms were very spacious in the villa's, bathroom was nice updated, the room smelled like lavender so when you walked in it automatically calm you, which I LOVED!!! will def be back

The weather LOL

The resort pools and lazy rivers was the warmest water temperature we have ever experienced, therefore no matter the temperature outside, the water is always ready for you to jump in which is Phenomenal. The valet parking workers were exceptional. Victor and Daymon were the best valet servers I have ever come across, they open all of your doors for you and always greet you with a smile, making you feel welcomed. Now do take note that is a $35 extra charge where the self parking is only $26-20 so if you want to fancy yourself then the extra 15 is worth it.

The room were outdated and the bathroom could use a remodeling touch but the main point of this hotel is the amenities therefore if you want to just stay in your room just rent a hotel that doesn't have a lazy river or golf so your pocket doesn't feel burden.

everything was excellent

none

We enjoyed our stay immensely. It has plenty for all ages to enjoy.

The pools were warm and clean. Staff were excellent.Kind and excellent customer service. The food was delicious and readily available all day.

The ice machine was broken on our floor.

the adult pool

that there were too many kids and teens at the adult pool. need to do a better job keeping them out.

Staff at Omni are outstanding. Every interaction was warm and I got a sense their whole team is well trained and capable of handling things. Facilities are also great - many restaurants, room service until 10pm and a 24 hour gym. Was also really impressed with their valet team - getting my car took less than 30 seconds every time, even though several conferences were going on at the time.

Construction is creating a weird septic smell in the spa area - sauna was unusable due to smelling like a sewer. Water coming out of the faucet / shower also smells like sulphur, even on the 16th floor.

Views were nice even though there was active construction site in plain view. (Hopefully the new guest wing will be open soon and offer better amenities). It was neatly contained so was only a minor eyesore. Pillows were plentiful and comfortable. Room attendants were nice and responsive to requests. The front desk staff are super nice, helpful and responsive. Never a bad interaction. The biggest plus is that the hotel was convenient because it was the host hotel for the dance competition I was there to attend. So I could go back and forth with ease.

The resort is very far from everything and the prices charged for the room per night is excessive in comparison to the amenities it offers. The rooms are old, basic and offer nothing you cannot get at any other less expensive hotel. To justify the price it should be newer with better amenities/appointments in the rooms. Toiletries should be higher grade and more plentiful. Threadcount on sheets should be higher and more covers should be available. Rooms should have a better/colder refrigerator and offer a microwave. T.V. should have free cable and not have to pay on demand fees for everything. Room service/vacuuming missed some spots as there was debris under beside table and behind the TV console they missed. Coffee station was not well stocked and coffee tasted horrible. The on-site restaurants are very expensive and the quality of the food is not commensurate with that price. There should be more food options at varying price ranges. Not everyone wants to drop $50 per meal or can afford to and shouldn't have to. After paying thousands to stay at the resort we deserve a break. The resort needs more entertainment options and outlets on site. The arcade is horrible. Small and not many game options. Unless you love golf or love to be in the pool all day there is not much to do. Parking is an extra daily fee, and not part of your nightly stay fee. That's a bummer. More fees. Already there are tons of taxes and fees that are as much as the flat rate for the room! The ice machines are old and outdated so we had to search different floors to get a full bucket. The microwave in the ice room is tiny and you have to share with the entire floor. There is also ONE small garbage can in the room, and it was overfull the entire stay....so not sure if it gets changed with any frequency.

The resort is huge and has fantastic array of facilities like shops. the staff are really friendly and helpful. the rooms are spacious and clean with ample room to hang your clothes and do your ironing etc. the sandwiches and salads in the deli are really decent

room service is practically non existent. the restaurant downstairs isn’t open all hours throughout the day which isn’t great if you miss the lunch hours

Everything!

The pillows are too soft and mooshy. You should have a firmer style away in the closet for usage in this regard. Please repair or replace the unsightly 2"x2" tiles in the fountain outside the main entrance. It's a very bad look! I'm in the business. I know.

Breakfast was good, room was comfortable. The only bad thing was at check in, the lady at the check in was not very helpful ,apparently the third party where I book the stay had cancel the reservation even do I had a confirmation from the hotel. She said I had to make another reservation and I say ok thats find just honor my price , she say we can't do that and it wasnt until I ask to speak to the manager wich was very nice and resolve the issue. He said without asking that He was going to match the price! The lady should have been more sensitive to the situation. That make me feel very bad . The rest of the stay was very good, we went to the spa and had a very good experience, they were very professionals.

The check , the lady that took care if us need more training . When you go on vacation you want to enjoy your stay and not get upset

Everything mainly the view from our balcony

Nothing

water park linens

took a king time to get food, not enough circulating wait staff

It was amazing. Food was magnificent and our Waiter Ahmad was amazing. He truly is an asset and made my family feel like royalty. We also interacted with Mabel and she too was great and helpful.

Really everything was top notch!

Amazing waterpark/pools, the kids loved it. good poolside cocktails.

Disney shuttle only goes to Epicot and magic kingdom.

beautiful pool area, really nice staff, tastefully decorated, good food, no strong perfume smells

a lot of areas for the kids to enjoy and a separate pool area by the sunset lodge.

just one rude staff member on our first night when my kids were in the pool. other than that everyone else’s was GREAT!!!

Lazy river,wave pool and adult only pool

room was small

the restaurant excellent

I like the facility good access to everything and staff was very friendly

The parking pass was not good when i went to use it it didn't work had to go all the way back to front desk to get it working again then tried it several times slow to work and when you push the call button no one ever answered I would do something about up grading your system its not working good the way you are using it.