Hyatt Regency Grand Cypress Resort, Orlando

Location Activities Cleanliness

Lady at the check out. She overcharged us and when I mentioned it to her she never apologized for that. Not very welcoming compared to the ones during the check-in

They told me I did not receive breakfast?

The dinner was Mother's Day special and it was extremely dry for all 3 persons dishes.

All the facilities, the room was very nice, good space, nice pool, great view from our room

Staff, amenities, cleanliness and the POOL! N

We loved the whole ambiance , how organized , clean , it exceed our expectations . Staff is super friendly and welcoming .

That we had to come back home 🥰

Lovely hotel, great facilities and in an ideal location. Would definitely stay again

The rooms are dated.

Cleanliness and friendliness of the staff

Did not have enough cold water

Good pool, good amenities all around. Top-notch service. The staff was really on their game, from the housekeeper who started leaving 3 bottles of water when she realized there were 3 of us in the room, to the pool staff, who were both friendly and highly efficient.

Resort fee but not surprised.

The many amenities. My favorite was the car rental option

N/A

The bed was comfortable. The room clean and large. The view was nice. The pool was big and the water was clean. Just a very nice well kept resort.

Drinks were pricey by the pool.

Everything

Location, available amenities and things to do, amazing swimming pool, kaiak and pedal boat, breakfast variety of options/menu items, fireplace at night.

More shuttle options (more availability of hours) to go to Disney Springs.

The location and the attractions

The room!!! Horrible!!!!!! For the price horrible rooms

Pool

Nothing

The hotel was great. The pool and additional onsite aactivities were wonderful.

I had hoped there would be a little something extra to celebrate special occasions. It was my birthday along with my husband’s, but nothing was offered. I had reached out in advance to the hotel and asked upon arrival. Not even a glass of champagne was offered.

Lovely top quality food, rooms and service. Marie was very helpful on checkout as We needed to check out late. Adored the poke rice bowl and it was a great value meal. Lovely food and good even with difficult kids to sit in the family restaurant. Fantastic breakfasts and staff there too. The longest standing staff member Tim who brought up our bags told us about a rocket launch and also fireworks which we really appreciated.

Some of the resort fee charges and parking charges are a bit annoying but probably normal. You certainly get a lot for the resort fee. Our little one learnt to cycle and loved the rock climbing and all the swimming. I would add a sign to tell kids to move away from the end of the slide as some think it’s a little kids pool. And maybe add a ledge under the deeper parts where there’s the water flowing down. Gorgeous pools though. We enjoyed the funny tricycle on water and kayaks too

Absolutely wonderful property! We had lake view room and it worth the price!

Would be great to have more food options.

Shuttle to Disney and other parks

Alarm that went off for several minutes and wasn’t cancelled

Exceptional food, amenities, and room service

Putt Putt course was very small. We were expecting something with at least 8 holes.

Time to think about remodeling. Hotel is getting old.

Great location, with attentive Staff. I'll always choose this Property.

No issues...

well laid out. pool was fun. rooms were modern

food and drinks very $$$

The breakfast not that great for the price.

Would like a less expensive good continental breakfast.

Everything was beautiful

That they were no shuttle to take us from self parking lot to the main lobby