Hyatt Regency Hotel, Orlando

9801 International Dr, Orlando, FL 32819, USA (show on map)

Expert reviews

New York Times review:

“Newly expanded and remodeled at a cost of $450 million, the 1,641-room Hyatt Regency (formerly Peabody Orlando) offers luxury accommodations — and the famous twice-daily duck parade.”

Featured in New York Times’ 36 Hours in Orlando, Florida

Telegraph review:

“An eye-catching double tower-block right next to the huge Orlando Convention Center, this flagship Hyatt is the most luxurious hotel on the busy International Drive strip, with a terrific array of amenities including spa, tennis courts and several pools.”

Guest rating

This an aggregated customer review rating of Hyatt Regency Hotel, Orlando. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 3rd in Orlando


What guests liked

All you need to know

The hotel is located at 9801 International Drive where it offers luxury and comfort for guests in the city. The hotel features a sleek design that makes it attractive to guests while the elegant colors of the rooms give it a touch of class.

The Hyatt Regency Orlando offers nothing short of four-star hospitality excellence.  The hotel is situated in a great location where it offers guests a short distance to some of the most fascinating and exciting places in Orlando.

The Hyatt Regency Hotel is a luxury resort offering facilities such as a waterslide, waterfall, kiddie pool and a splash pad. At the Hyatt Regency, guests are sure to enjoy the excitement and adventure that the hotel itself offers. As such, the hotel is the ideal launchpad for the adventure of the city.

The hotel offers chic accommodation options such as Ada Club King, Studio Suite with King Bed, King Bed with a Larger Guest Room, and King Bed with Regency Club Access. The hotel is family-friendly; a Family Suite option is available to guests.

The hotel is just about 8 km away from Universal Studio, 12km away from the Walt Disney World Resort and about 4 km away from the SeaWorld Orlando.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, a coffee maker for a single cup, a dockable iPod alarm clock, and a refrigerator. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.


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Recent guest reviews


27 February 2024


Everything was clean, the staff was amazing and the food was excellent.

Pools were cold


26 February 2024

This time not good enough, because no one take care of my claim and not change my room with the problem of the air condi

Everything but the pillow is to hard not are comfortable and the air conditioner not working properly and I call twice and not one come to due nothing

The location, nice and luxury facilities


17 February 2024

It was very fun

Everything was very convenient


11 February 2024


Spa staff absolutely great Fitted me in for facial and manicure with no prior notice sorted good products and told me about use of Spa pool


10 February 2024

I love this hotel, thank you!!

The breakfast was good. The hospitality was excellent I enjoyed the property. The conference center was very nice. I have an electric vehicle and appreciated the charging station.

The room service food was not good and was not up to the standards desired. For the price it was not worth it!! 2 stars.


7 February 2024

Enjoyable and fun

Convenient and easy



5 February 2024

Great location, comfortable rooms, exceptionally clean

Clean,friendly staff, loved how convenient to Convention Center

Marketplace lines seem to always be long.


5 February 2024


Great location, plenty of amenities.

Strong cleaners are used in rooms and hallways. My husband has asthma, and the chemicals kept setting off his asthma. I also had to cause ems one of the nights due to the exacerbation he had.


2 February 2024

Okay selection

Location The view

Noise in the room of the streets


27 January 2024

Very good

Not very good

Service and food


27 January 2024

a very good hotel for vacation, good location and friendly staff

Your Italian restaurant food is very good and the market place is very convenient and well stocked with food and drinks

Your mattress is too soft, not enough back support. you also need to put in ventilation in the bathroom


23 January 2024

The perfect vacation stay !

Everything, especially the staff.

Nothing !


6 January 2024


Everything from the minute we pulled up



5 January 2024

It was a nice place. I'll repeat for sure

room was good, good condition restaurant was nice, good service parking was very good

They could offer a wider selection of breakfast and dinner


5 January 2024




5 January 2024

Other than the 2 dislikes. The experience at Hyatt Regency was excellent!

1) The parking lot ticket machine should have a sign that says "scan room key." 2) Bed mattress was too soft. Needs to be firmer. Had hard time sleeping on such soft mattress.


30 December 2023


Good size room , updated & modern . Good amenities


28 December 2023


Loved everything about the hotel facilities.

The dinner was not great with their services and hospitality.


28 December 2023


It was a choice to relax from the Christmas hustle, we wanted to get away. It’s a beautiful location and hotel for us, luv Idrive as well


26 December 2023

Hyatt Regency Orlando exceeded our expectations on our recent family vacation.

The room was very clean and spacious. The hotel was also very clean and updated.


23 December 2023

Large conference hotel, where everything worked out as expected

Hyatt has never disappointed me. Same this time. Everything worked out just fine. This is a huge conference hotel and I was for business. Car park is in a separate building, whereto you can walk under an outdoor canopy sheltered from possible rain, but try to leave your heavy luggages at hotel before parking. Room in our case was a U-shape setting, where you first enter bathroom & coffee-maker-area, then working corner and around the corner the bedroom-area. In the middle a narrow view to pool area, which actually is not the pool area that you expected - there are two separate pool areas, which was great if you had had time for those. Room was clean and silent. Nothing luxurious or fancy, though.

There were some eight restaurants, but at the end in the morning rush they dissolved to just one, which was busy and somewhat crowded. If you did not want to wait for your cup of coffee, you could pick it up from in-house-shop, which was mosts number one choice. Would have expected faster buffet-type of a breakfast setting, where you could have picked what you need faster. Now you had to order from a list and wait. No berries or salmon or fresh fruit. Have to write it in here: In Europe, we just walk to the hotel breakfast area, say the room number and take everything from buffet - including coffee and juice. Nothing to wait for before or after. Fast and effective.


13 December 2023


the hotel rates are higher

Need to provide hotel shuttle to the airport and international drive . Charging for club/ resorts is not good


12 December 2023


The person that checked us in was 👍🏼



5 December 2023

Would love to come again.

Room upgrade - thank you!

Everything was great.


22 November 2023

Not long enough

Very nice

I didn’t like that I had to walk from the garage to the hotel. And a lot of hidden fees

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Vending machine (drinks)
  • - Minimarket on site

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers
  • - Invoice provided


  • - Tennis court
  • - Sauna (additional charge)
  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Billiards
  • - Table tennis
  • - Darts
  • - Hot tub/Jacuzzi
  • - Entertainment staff
  • - Tennis equipment
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Fitness/spa locker rooms
  • - Temporary art galleries
  • - Live music/performance (additional charge)
  • - Bicycle rental


  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Kids' outdoor play equipment
  • - Baby safety gates

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Pool and wellness

  • - Water slide
  • - Infinity pool
  • - Heated pool
  • - Plunge pool
  • - Pool bar
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Kids' pool
  • - Swimming pool
  • - Swimming Pool


  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking


  • - Public transport tickets (additional charge)


  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
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