Hyatt Regency Hotel, Orlando

Location, location, location. A stroll away from a lot of things. Convention Center with Jiu Jitsu Tournament was right there (that's what brought us to Orlando). Check in experience was amazing. We were able to check in early. Front desk agent found a room that was available without us having to ask if there is a room available. The woman standing in the lobby greeting everyone was very friendly. Workout facility was well equipped.

The "Starbucks" was bad.

I loved the b line diner

No night life amenities ex late night room service

Location is good, very clean

The hotel is ok, rooms are ok, could be 4 stars.

I was very disappointed with the hotel's package policy. UPS delivered my Amazon orders to the hotel for free, but the hotel charged me $10 per package just to hand them to me — even for items worth only $3. This is absolutely unreasonable and feels like taking advantage of guests.

If you plan to do any online shopping while staying here, do not have your packages delivered to the hotel. Use an Amazon Locker or store pick-up instead to avoid unnecessary fees.

Beautiful hotel. Clean room. Comfy beds.

Per night rate was a little high. I did not like paying $38 to park

I was there for the zumba convention everything was great. Place was always clean staff was super helpful and friendly

We love that they have a Market 24/7 with great coffee, food and snacks!! The room was very spacious and had a great view of the pool & surroundings. This was our 1st time at this hotel and we were very impressed. 100% recommended.

Loved the pool, Starbucks in the facility, ease of getting towels at the pool

Would have liked a small microwave in the room, parking garage was a bit of a walk. Valet was crazy busy

The property is beautiful and very posh

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Very easy acess to convention center in Orlando

Nothing

Everything was so nice

The employees were so nice and very accommodating

A wonderful hotel! I will definitely stay here again the next time I’m in Orlando.

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The pool was really nice and the amenities. The good thing is it is directly connected to occc making it easier to commute if you are staying for a conference or something

Location, amenities and the staff are top tier. My son and I take this trip every year for his Spring break. Our room wasn’t ready, so we were given another room in its place. The substitute room had an odor to it. Gigi(PR) the customer service rep was AMAZING!!! She exemplified what it means to be a professional problem solver. I’ve been in customer service for over 30 plus years and Gigi is the real deal.

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Location was great amenities as well

Couldn't log into wifi food was pricey for breakfast that was quite bland breakfast eggs Benedict said bacon but I think it was brisket and didn't care for it also ordered extra sausages which had a weird taste so didn't eat that either but my coffee was good. There was also a dead frog in the pool I took a picture of.

Everything

Nothing

Location

To old, clean

Room was very spacious and was appropriate for our needs. We found comfortable beds and large bathroom and lots of clean towels and even had all of the basics. Body wash, Soap, Shampoo, Conditioner, Shower cap, and Body Lotion.

No microwave in the room. Could have been a great convenience for me as my very busy schedule made it difficult for me to eat on my normal meal schedule. Often had to bring food to the room to have time to eat it. Ate a lot of cold food. Hotel is very large. almost think it would be great to have an in house shuttle for those with limited mobility. Scooter was not the best option for many.

Descent 21 restaurant was awful. Bad service. Super average food.

The rooms were clean, the staff was great