Hôtel Palais de la Méditerranée, Nice

Hotel for sure do need some renovation to be done, I guess it has been very good one but couple years ago. It’s acceptable for 4* , but not 5* hotel. Breakfast isn’t tasty and very short list of products on the line . Btw staff is very good trained and makes good impression. The view from the terrace is magnificent as well.

Excellent

No grab handle in the shower

I enjoyed the breakfast the location and the room !!,

Nothing

free breakfast was very tasty. Great location. Comfy bed

shower a bit small

It’s a beautiful hotel, good location and helpful staff. Breakfast has good quality and variety and the facilities are ok. Generally was a nice hoteal to stay in Nice.

The rooms are a bit outdated. The toilet was a separate room with no sink. The extra bed we asked for was a small obe-person sofa-bed and its mattress was not suitable for a 5-star hotel.

A excellent Hotel at the Promenade des Anglais close to the City Center with very friendly and helpful staff

Parking Garage Cost of 40 Euro per Night is relativ high but since ist public difficult for the Hotel to change

Could do with a refresh of the rooms

The location was great and the staff was very polite and helpful. We really enjoyed our stay and certainly visit again.

Everything was nice

Staff was good , food was nice.

Housekeeping was below average , inside the room and bathroom the inventory was not restored during housekeeping.

Location, staff friendliness

A bit old rooms, especially carpet floors, not hygenic at all andbad for allergies

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Excellent customer service at front desk, rooms was spacious and bed was really comfortable, housekeeping kept the room really clean and organized.

Shower area was too small and toilet was separate from the bathroom

Location is excellent being close to the beach, an easy walk from the centre of the city and well connected by pubic transport to the airport and the rest of the city. Hotel is very high quality, staff exceptional and quality of linen and cleaning service very high. Breakfast is exceptional

although it had a nice view of the city and mountain, and a small terrace with seats, the room was pretty average, and less than we had hoped for an expensive hotel

A special call out to the team on reception, they were so welcoming and kind to me - I wasn’t expecting to stay another night in Nice and they made my disrupted travel plans very comfortable! thank you!

Great

Only book sea view

Lovely location on the promenade and spacious rooms

Hotel is quite old, the rooms and facilities are very dated. Breakfast was average and the service was also average

Location.

On the Friday evening there was a very, VERY loud disco occurring in a neighbouring casino that went on until 0200 and kept us awake. It is not the hotel’s fault but there was no “by the way” notice or communication that there was a risk of having disturbed sleep that night.

The location

Nice hotel, however for the price it is not 5 star.

Often poor or slow service. Prices for food and drinks is very high

The location is fantastic. You couldn’t get any better than being directly on the promenade. The hotel bar and restaurant is very welcoming and the food is good, the views over the promenade are beautiful.

The Mountain View was very very misleading. All the balconies with this view directly face the apartments opposite which are all in desperate need of renovations to the exteriors. I was so disappointed with this view and we never used the balcony for this reason, felt like an invasion of residents privacy and the view was not nice.

Staff were really helpful and friendly

Na

Good location Helpful staff Nice food

Pricey

Great concierge service and staff.

Concierge, staff in general, size of room, closeness to beach and boulevard

The decor of the rooms and hotel in general. Carpets, 50 shades of brown. Could be anyplace in the US. Seaview isn’t seaview but view of the arcade in front.

Beautiful pool area

Location and Service were amazing

Breakfast was not that good

Service was outstanding and staff were very friendly, attentive and helpful. Close to everything and a great location, probably the best in all of Nice.

Needs a little facelift

Position is #1 Nice rooms.

View of the Mediterranean would have been preferred

Location

Expensive hotel. All good, but I didn't like our rooms that were too far from the elevator (hotel was half empty) and had no view. Apart from the perfect location and valet support, this is not an impressive hotel.

Its a lovely hotel with great staff, and a very nice breakfast.

The hotel restaurant was massively over-priced for very mediocre food in a very average environment.

Breakfast variety. Friendliness of staff. Rooms are spacious. Location, location, location. Quick room service turnaround.

Hotel didn't inform me upon booking that a major event was happening with roads blocked which delayed my airport pick up when I left. The hotel must provide an information card for international tourists on sites to explore in the area and share other tips

We were told we couldnt attend the restaurant for breakfast on the first day because it had been booked for a function. This turned out to be incorrect but we still had to use room service

Everything Special Concierge

Nothing

The location

Property is old & needs to be refurbished

Central location Large bedroom with sea view Excellent staff very helpful

Probably a bit too corporate for some guests

Location is great and staff were very welcoming and helpful. Very good breakfast. Room spacious, clean and very comfortable

Given the fabulous position of the hotel on the promenade des Anglais, we were disappointed at the lack of communal space for guests to view the Promenade. Neither the reception area nor breakfast area on the third floor had a good view.

The location of the hotel is excellent and so was the quality of the breakfast.

Good omelette

Location

crowded

Top staff, great location

Breakfast room too small and crowdy.

Centrally located with friendly, attentive staff.

NA

I liked almost everything. The quality of our stay was magnificent and it really shows this is a five-star establishment. And at this price (out-of-season, true) - this was really a bargain. Ca 800 EUR per 2 nights with breakfasts in Nice along the English Promenade is a steal! The staff was incredibly helpful and pleasant, the works of art inside the lobby and the interesting installation by the entrance always made our day whenever we strolled through the lobby.

Well, some of the personnel was new (or they claimed to be new), and some of them did not speak English (which is weird, since this is a 5-star hotel in a tourist city, where MOST guests speak English and not French. This posed some troubles for us in certain cases (especially during meals, where most personnel did not speak English at all...). Also, we did not like how breakfasts were organized - putting people making eggs and omelettes right behind the counter with hot dishes resulted in long queues of people waiting to just take their scrambled eggs from the counter, instead having to wait for 10 minutes of more because of all those people who did not want to use the countrers with hot dishes, but were rather waiting for the pleasant cooks to cook them personalized omelettes etc. Coffee was often out, we NEVER had larger plates (we had to ask for them, basically, every single time, because they ran out quickly and then for 10 minutes nobody would bring new ones). If this is how the restaurant works during out-of-season time, I am afraid this must be far worse during April-September season, when the hotel is full of guests (we stayed in February, it was probably 50% booked). This was by far the worst restaurant and breakfast experience that we have EVER had anywhere in the world. A 3* hotel does this better, so I assume that either they were severely understaffed during February or they should redesign their restaurant and optimize it A LOT. Just go to other hotels, see how it looks there and copy, please! Breakfasts themselves were tasty, to be honest, but we ALWAYS ate them cold (even the hot dishes, due to having to wait in long lines). Also, our credit card was double-charged for the whole stay - first, a reservation was made on my credit card, and then - when checking out - another charge was made. The difference was returned only after two weeks! This is not OK - charging EUR 1600 instead of 800 is not ok. Even if they do return it eventually.

I know Hyatt from my stay before it’s excellent

Everything was fine in my short stay

Very helpful staff. Lovely room with balcony. Very quiet. I slept well. Great location

Maybe due for some renovation. Dodgy plug coming off the wall in the bathroom. No bidet.

Location, staff

Lack of proper wellness facilities, smelly and a bit outdated bathrooms.

The staff was friendly and helpful, the room was very spacious, and the location is excellent. Special thanks to Jade, who is a well-traveled, educated, and humorous individual. The spa is pleasant enough to spend some peaceful time in.

The only issue was the wifi.

We were spoiled with a upgrade for our wedding anniversary this time. Perfect location. Valet parking. Great rooms. Super breakfast. Friendly staff.

Lovely but thought it was expensive

Nothing really , quite expensive

The room was practical and comfortable. The breakfast was excelent

If the breakfast could be served for one more hour, as I and many others with me are practising intermittent fasting which means that I want 14 hours between dinner and breakfast.