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Baccarat Hotel & Residences, New York

28 West 53rd Street, New York, NY 10019, United States of America (show on map)

Expert reviews

CN Traveler review:

“Unabashed opulence is what you get as soon as you step into the lobby, there are about 15,000 pieces of the brand’s crystal throughout, including glassware and chandeliers. Arrangements of fresh red roses everywhere add a touch of color.”

Featured in CN Traveler’s 2020 Gold List.

Forbes review:

“Famed crystal company Baccarat dazzled even the most jaded traveler when it opened its first hotel in New York City in 2015. With its unflinchingly glamorous public spaces, subtly luxurious guest rooms, splashy bars and an ultra-luxe spa, Baccarat Hotel and Residences is nothing short of pure opulence.”

Guest rating

This an aggregated customer review rating of Baccarat Hotel & Residences, New York. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 6th in New York

566£503$699¥74094C$545A$545HK$5473S$922SFr657¥4438kr5766kr4221kr5445

What guests liked

All you need to know

The Baccarat Hotel is located across the Museum of Modern Art, and minutes away from famous tourist spots such as Rockefeller Center, Radio City Music Hall, and Times Square. Nearby there are some scrumptious eateries like Le Bernardin and The Modern.

The exterior of the Baccarat Hotel distinguishes itself through its exquisite glass and crystal work and appears lively with the variation of weather. The interior of the hotel blinks from head to toe, with the inside, filled with crystal décor, wooden flooring, and covered in sleek fabric flaunting subtle elegance and sophistication.

The hotel offers 60 private residences along with 114 guestrooms styled with a touch of French customs. Glamorous room décor includes woven rugs, marble walls, and wooden flooring, they have chic modernized set up to control the temperature, lights, and different highlights in the room and of course a minibar to wrap up the luxuries.

Some other assistance provided by the hotel to make the experience wonderful includes an indoor pool, parking, lavish spa, fitness center, sauna, room service, 24hr front desk, and free Wi-Fi. The Baccarat Hotel is family-friendly, but the fragile crystal embellishments that make the place glamorous are better to be kept out of children’s range.

Location

Recent guest reviews

4.5
Dominique

12 October 2023

A beautiful experience !

Just about everything !

A better hairdryer, more water and ice and a bathtub.

4.0
Big

9 October 2023

Very good

Amazing

5.0
Nataliya

7 September 2023

Exceptional

Great hotel with good service except the bartender in the bar. He was very rude, ignore me and didn’t answer my questions without any reason. It was very bad bar experience.

5.0
Shadin

26 August 2023

Very nice for couples or adults

Modern nice and clean High standards Crystal glasses 🥰

Location Quit Service

5.0
Marsha

25 August 2023

Best Birthday stay in NYC staff and property was exceptional

Location

Everything was splendid

4.0
Ova

22 August 2023

Nice luxury hotel could do better with customer experience

Nice luxury hotel, comfortable beds, clean rooms and good location if you’re looking to stay uptown. Beautiful pool in basement.

The staff at the cafe/breakfast is NOT friendly. after multiple visits to this hotel, even when not staying at this hotel, we often come for breakfast or snacks, I can honestly say that the staff that run this cafe (same faces every time) are so unpleasant! Hire new staff or retrain them! They are not a good image for the baccarat dining experience.

5.0
Jill

14 August 2023

Exceptional

The rooms were lux and well appointed. The staff were attentive. Housekeeping was top notch.

I arrived on foot in the rain and walked past the hotel MULTIPLE times because it is NOT well labeled from the street. I was a drowned rat by the time I noticed the black on black barely illuminated sign with doormen standing in front of it.

4.5
Gennaro

13 August 2023

Fantastic

Everything nn excellent

Nothing

4.0
Mariia

8 August 2023

Restaurant service is too relaxed.

Location. Excellent design. Very comfortable bed and pillows.

Restaurant service. I had to wait until someone serve us for 20 minutes, finally had to call for the waiter and ask a menu. Also I was charged twice for one drink.

5.0
Arianabari

8 August 2023

Exceptional

It was great

5.0
Amina

11 July 2023

It was a enjoyable stay and are astonished by all aspects of the hotel

I felt very safe and security was excellent .. the pool was very nice and the gym .. the staff was very helpful and welcoming

I wish we had a better view from the room

5.0
Daniel

2 July 2023

Brillant

Best location New York

5.0
Dalya

17 June 2023

fablouse..

everything location, staff and rooms it was amazing

their food was not that good.. limited options.

4.5
Amal

17 June 2023

I am staying at baccarat at my next visit to New York

the ambience is cozy and the rooms had a luxurious feel AND the bathroom had a bidet which is a big plus

the hotel is located in the busiest area

5.0
Dharmendra

19 April 2023

Absolutely fabulous, nothing more to say.

Absolutely fantastic, room was exceptional, the décor was elegant and cosy. The staff were excellent and went above and beyond they are a total credit to the hotel. Well done.

The room could have been better if it had a bath tub as well, but that is not a negative in my opinion. However, if the room did have a bath tub, it would have put the "icing on the cake".

5.0
Alyssa

3 January 2023

one of the loveliest hotels in New York

gorgeous, opulent, and comfortable

nothing

5.0
Judy

3 October 2022

great weekend in NY

the room was amazing! everything is beautiful. the doormen were the best!!! they went over and beyond! the sales staff in the boutique were so helpful and the front desk staff were very welcoming.

4.0
Patrick

24 September 2022

pleasant , but rooms are tiny

beautiful property , service location , warm and pleasant

tiny , small rooms although confortable much over price as well

5.0
Faisal

5 September 2022

Exceptional

I loved the fact that it isn't your usual Fourseasons or Ritz, I believe it's step higher.

I found the pressing service to take longer than expected.

5.0
Maryam

5 September 2022

wonderful location and staff who were engaging and helpful regarding problems.

incredible interiors. small space but achieved the illusion of space

spa was poor.

4.0
Diana

4 September 2022

Very good

The lighting in the rooms was brilliantly designed. We enjoyed the pool.

Just a tad expensive especially minibar and restaurant/bar

4.0
Sheryl

25 August 2022

room was very nice and staff were very virtuous

the room was very nice a& comfortable.

lobby was dark and small.

4.5
Khalid

16 August 2022

Amazing

The bathroom was exceptional

Concierge was below expectation

5.0
Ninoska

13 August 2022

my second time staying here and wouldn’t stay anywhere else in the city.

privacy and staff is so helpful and friendly.

i loved the amenities and the location close to shops and restaurants.

5.0
Maria

7 August 2022

One of the best hotels luxury properties I’ve stayed in.

Attentive, friendly staff and and luxurious accommodations. Everything you would expect from a top luxury hotel.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Indoor pool
  • - Indoor pool (all year)
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Fitness

Outdoors

  • - Terrace

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Electric vehicle charging station

Accessibility

  • - Wheelchair accessible

Pool and wellness

  • - Salt-water pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Smoke alarms
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 566£503$699¥74094C$545A$545HK$5473S$922SFr657¥4438kr5766kr4221kr5445