Baccarat Hotel & Residences, New York
Expert reviews
“Unabashed opulence is what you get as soon as you step into the lobby, there are about 15,000 pieces of the brand’s crystal throughout, including glassware and chandeliers. Arrangements of fresh red roses everywhere add a touch of color.”
Featured in CN Traveler’s 2020 Gold List.
“Famed crystal company Baccarat dazzled even the most jaded traveler when it opened its first hotel in New York City in 2015. With its unflinchingly glamorous public spaces, subtly luxurious guest rooms, splashy bars and an ultra-luxe spa, Baccarat Hotel and Residences is nothing short of pure opulence.”
What guests liked
- Top location
- Comfortable beds
- Excellent Wifi
All you need to know
The Baccarat Hotel is located across the Museum of Modern Art, and minutes away from famous tourist spots such as Rockefeller Center, Radio City Music Hall, and Times Square. Nearby there are some scrumptious eateries like Le Bernardin and The Modern.
The exterior of the Baccarat Hotel distinguishes itself through its exquisite glass and crystal work and appears lively with the variation of weather. The interior of the hotel blinks from head to toe, with the inside, filled with crystal décor, wooden flooring, and covered in sleek fabric flaunting subtle elegance and sophistication.
The hotel offers 60 private residences along with 114 guestrooms styled with a touch of French customs. Glamorous room décor includes woven rugs, marble walls, and wooden flooring, they have chic modernized set up to control the temperature, lights, and different highlights in the room and of course a minibar to wrap up the luxuries.
Some other assistance provided by the hotel to make the experience wonderful includes an indoor pool, parking, lavish spa, fitness center, sauna, room service, 24hr front desk, and free Wi-Fi. The Baccarat Hotel is family-friendly, but the fragile crystal embellishments that make the place glamorous are better to be kept out of children’s range.
Location
Recent guest reviews
9 October 2023
Very good
Amazing
7 September 2023
Exceptional
Great hotel with good service except the bartender in the bar. He was very rude, ignore me and didn’t answer my questions without any reason. It was very bad bar experience.
26 August 2023
Very nice for couples or adults
Modern nice and clean High standards Crystal glasses 🥰
Location Quit Service
25 August 2023
Best Birthday stay in NYC staff and property was exceptional
Location
Everything was splendid
22 August 2023
Nice luxury hotel could do better with customer experience
Nice luxury hotel, comfortable beds, clean rooms and good location if you’re looking to stay uptown. Beautiful pool in basement.
The staff at the cafe/breakfast is NOT friendly. after multiple visits to this hotel, even when not staying at this hotel, we often come for breakfast or snacks, I can honestly say that the staff that run this cafe (same faces every time) are so unpleasant! Hire new staff or retrain them! They are not a good image for the baccarat dining experience.
14 August 2023
Exceptional
The rooms were lux and well appointed. The staff were attentive. Housekeeping was top notch.
I arrived on foot in the rain and walked past the hotel MULTIPLE times because it is NOT well labeled from the street. I was a drowned rat by the time I noticed the black on black barely illuminated sign with doormen standing in front of it.
13 August 2023
Fantastic
Everything nn excellent
Nothing
8 August 2023
Restaurant service is too relaxed.
Location. Excellent design. Very comfortable bed and pillows.
Restaurant service. I had to wait until someone serve us for 20 minutes, finally had to call for the waiter and ask a menu. Also I was charged twice for one drink.
8 August 2023
Exceptional
It was great
11 July 2023
It was a enjoyable stay and are astonished by all aspects of the hotel
I felt very safe and security was excellent .. the pool was very nice and the gym .. the staff was very helpful and welcoming
I wish we had a better view from the room
2 July 2023
Brillant
Best location New York
17 June 2023
fablouse..
everything location, staff and rooms it was amazing
their food was not that good.. limited options.
17 June 2023
I am staying at baccarat at my next visit to New York
the ambience is cozy and the rooms had a luxurious feel AND the bathroom had a bidet which is a big plus
the hotel is located in the busiest area
19 April 2023
Absolutely fabulous, nothing more to say.
Absolutely fantastic, room was exceptional, the décor was elegant and cosy. The staff were excellent and went above and beyond they are a total credit to the hotel. Well done.
The room could have been better if it had a bath tub as well, but that is not a negative in my opinion. However, if the room did have a bath tub, it would have put the "icing on the cake".
3 January 2023
one of the loveliest hotels in New York
gorgeous, opulent, and comfortable
nothing
3 October 2022
great weekend in NY
the room was amazing! everything is beautiful. the doormen were the best!!! they went over and beyond! the sales staff in the boutique were so helpful and the front desk staff were very welcoming.
24 September 2022
pleasant , but rooms are tiny
beautiful property , service location , warm and pleasant
tiny , small rooms although confortable much over price as well
5 September 2022
Exceptional
I loved the fact that it isn't your usual Fourseasons or Ritz, I believe it's step higher.
I found the pressing service to take longer than expected.
5 September 2022
wonderful location and staff who were engaging and helpful regarding problems.
incredible interiors. small space but achieved the illusion of space
spa was poor.
4 September 2022
Very good
The lighting in the rooms was brilliantly designed. We enjoyed the pool.
Just a tad expensive especially minibar and restaurant/bar
25 August 2022
room was very nice and staff were very virtuous
the room was very nice a& comfortable.
lobby was dark and small.
16 August 2022
Amazing
The bathroom was exceptional
Concierge was below expectation
13 August 2022
my second time staying here and wouldn’t stay anywhere else in the city.
privacy and staff is so helpful and friendly.
i loved the amenities and the location close to shops and restaurants.
7 August 2022
One of the best hotels luxury properties I’ve stayed in.
Attentive, friendly staff and and luxurious accommodations. Everything you would expect from a top luxury hotel.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Indoor pool
- - Indoor pool (all year)
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Fitness
Outdoors
- - Terrace
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
Accessibility
- - Wheelchair accessible
Pool and wellness
- - Salt-water pool
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Smoke alarms
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
12 October 2023
A beautiful experience !
Just about everything !
A better hairdryer, more water and ice and a bathtub.