The William Hotel Midtown, New York

Amazing location, the perfect space for our stay!

N/A

Rooms were OK-ish, photos looked better than the reality

Location

Rooms were not clean. The bathroom did not have good ventilation and it smelled like mold or mildew. Health hazard potentially

Front desk staff were very kind and helpful. Penthouse on 5th floor had all we needed. Location so near Grand Central Terminal was perfect for us.

location

poor decor, room at rear noisy air conditioning, old dirty rug, chairs in room not usable as stained not to same standard as Nashville Sonder

This hotel was unique and hard to fault in anyway. The photos online are a true & fair representation of what you get. They do not mislead. This is a keyless hotel (they provide access codes the day before). The rooms offer so much space which is hard to find in manhattan for such a reasonable price. (Obvs prices are subject to change but I paid around £900 for 4 nights for their best room). I also booked a room for friends that was a superior room but not the penthouse. That was around £800 for 4 nights and was equally spacious and comfortable. The rooms both had kitchens, bathrooms, good quality mattresses, dining tables and all the amenities you'd expect. There are large tvs with Roku & apps like Netflix etc. The hotel doesn't run like a regular hotel. There is no house keeping servive at all during your stay. This is actually not a big thing to me as I usually put a "do not disturb" sign on my door anyway when I'm in hotels. The front desk is manned all day and if you need extra towels or more coffee pods for your room then they are happy to provide you with as many as you want, every single day if you want it. The staff are super friendly and they even dropped me a text message after my first night to see if we had settled in OK and to check we was happy with the room I have been to New York more times than I can count, and this by far is the best accommodation I have ever found within my budget. Location is fantastic too.... walking distance to mist landmarks midtown. And 2 blocks away from Grand Central if you want the subway to travel further distances

I hesitate to share this as I want to make sure I can easily get a room next time I'm in the city. It's a great set up. Super central location and lots of breakfast options nearby. Loved the amenities. Staff were wonderful. It took me a while to realise I could use my phone/bluetooth to unlock the door which made the process even easier. Solo visit this time but I would bring my kids next time for sure. The Shakespeare downstairs was also great, staff went our of their way to make me feel welcome.

Good location in Midtown New York, close to Grand Central station. Staff are friendly and happy to assist with any queries checking in. Room is large with ensuite bathroom.

For the amount it cost to say there ($600+ per night), the value for money was terrible. The room is whitewashed concrete, so despite being large, it had no character and felt very soulless. My room also wasn't cleaned during my 2 night stay, and there was no breakfast or food service available in the hotel. There is a british pub below where you can buy lunch & dinner.

Convenient, comfortable.

All good

Everything was perfect!

It’s difficult the entrance by the stairs, but it’s not a big problem.

Location was good, close to mid-town where my meetings were being held.

No room service. This was not clear at the time of booking. While I can make my bed, I did not appreciate having old coffee cups lying in the trash for 5 days. The room was on the third floor and therefore close to street level with the corresponding noise level.

I can’t say there was anything that stood out.

The raspberry and stark white color of my room was a bit manic for me. The bathroom shower was strange, lots of water spilling out because the glass was too small. The room easily collected smell as the ventilation was limited at best. The people at the front desk seemed checked out, although when I engaged they were nice. The bar was a joke and the front room was depressing with horrible artwork, think Edvard Munch but with less impact. On top of this, I paid dearly. I would look elsewhere.

Location was great. Beds were comfortable but quite small for 2. Room was quite

Coffee machine didn’t work, bathroom fan didn’t work, so huge amount of condensation . Only given 2 towels for 4 people

Clean and tidy, large room, modern and loved the wardrobe with the light and mirror on the door. Lift to get luggage up and down. Large window and curtains blocked out the noise from outside. Very comfortable bed.

Could’ve done with some drawers, but this was the only thing missing.

I liked the location and the spaciousness of the suite.

There were many stains alll throughout the room. Many of which were on the carpets themselves

Location was great, 2 blocks from central station and an easy walk to time square and central park

Nothing.

Such a well designed room, very comfortable, staff friendly. Great location for getting around New York, I was able to walk to every Broadway show I wanted to see. Also the bar it shared space with was incredible!