Made Hotel, New York

The front desk staff were great especially Samantha.

Room was a great vibe, very comfortable, and I felt it was very clean. Made it easy to relax. The front desk staff was super friendly and very heljpful and accomodating.

A bit of a hidden secret in the middle of Manhattan Good coffee

Small towels

Staff at desk were excellent and very helpful. Samantha was attentive and efficient. Miles at the bar was super and very helpful. Lucky to have a young talented man working in your hotel. Check out Personel we’re also helpful.

I don’t like beds that have a wooden external frame.(small issue )

Friendly staff and useful foyer.

Small rooms for 3 people.

THE ROOM WAS VERY CLEAN

THERE WAS NO FRIDGE IN THE ROOM AND UNFORTUNATELLY I DID NOT GET THE UPGRADE REQUIRED AND MY ROOM WAS NOISY

Stylish, clean, comfortable and excellent base from which to explore New York. Staff were friendly. Great cafe and lobby bar has a great vibe.

Everything was very comfortable and easy going. The Debajo Restaurant is absolutely delicious and has a great selection on mocktails.

I loved the interior it was cosy and warm with very friendly staff

Like location and hotel feel. warm and welcoming

needed a little more room, maybe a closet

This place is gorgeous and the lounge/coffee shop are a perfect place to hang.

Nothing. Again, loved this hotel.

Comfortable, clean room. Loved the shower and toiletries. Friendly staff. Great happy hour.

Lighting in hallways and elevator too dim.

Brilliant hotel in New York. The staff were so kind and helpful with all our requests and went above and beyond to accommodate us. The room was spotless and in a central location. Quiet at night and all round great stay.

The room was really well designed and the bed super comfortable.

Our stay at MADE Hotel in New York for my daughter’s birthday was truly unforgettable. From the moment we arrived, the hotel exceeded our expectations. The room was beautiful, featuring a private terrace, and it was kept impeccably clean throughout our stay. One of the standout gestures was the incredibly generous late checkout—at 10 PM—which made our final day in the city so much more relaxing. A huge thank you to Damian, Lucas, and the rest of the team (whose names I sadly can’t recall) for their exceptional hospitality. They were attentive to every detail and made sure all our needs were met. To top it off, upon arrival, the staff left a heartfelt birthday note for my daughter, along with a giant, delicious chocolate chip cookie and a muffin, which added such a special touch to our celebration. The hotel’s location is perfect for exploring the city. While the immediate neighborhood may not be the liveliest, the subway is conveniently just steps away, making it easy to access all the best spots in New York within minutes. Thank you to the entire MADE team for making this trip truly memorable. We can’t wait to return!

The location is central but the immediate area might not be the most exciting

Great location, easy access to subway station on 28th St. Free coffee 24/7 a godsend. Wine hour 5-6 pm

Lighting in the room a bit dark. No wardrobe / limited hangers may be a problem for some

I like made hotel a lot.

I didn’t like the housekeeper knocking at the door at 8.30 am to ask of i wanted cleaning. I think it was to early to lnock on the door. And also didn’t like that on Saturday I wanted to have a drink at the rooftop and they told me I couldn’t go up because it was a buy out.

We had a really nice stay and I would definitely recommend the hotel to others. The location is great, the rooftop bar is lovely, and not too bright allowing you to relax after a long day in the city. There are multiple seating areas indoor and outdoor. The room had a great view and was big for Manhattan. We came to New York to celebrate my partner's birthday and there was a bottle of prosecco and note waiting for us in the room which was a really nice touch. Thank you!

Very minor point: the lifts can be a bit noisy which you can hear early in the morning.

Great location, clean ad nice staff

Did not like being charge $30 a day for wine and tea/coffee we didn’t use and internet

I Requested an early check in because I was flying in early for a meeting and they were very quick to accommodate. The lounge and coffee bar were very convenient and a great place to sit down and do work. My room was spacious and clean and Cosy bed.

Great Vibe. good location. Comfy beds. Great Margaritas

I didnt like that the locals came in and took up a lot of space in the lounge on computers. Often there was no seating available

Lage top Personal top reception stuff exceptional

nichts

-Location was perfect, easy walking distance to Ktown and other areas with plenty of food options. -Room was clean and the amenities provided were good, though would have been nice to have a minifridge. The shower soaps are great as well. - Cafe and bar downstairs were good for a quick drink. - One thing to note is that the bathroom does have glass openings which can be seen through from the main bedroom area

- The shower itself was good but could have been more closed off, as water tended to spill out onto the bathroom floor. - I'm not sure if my bathroom had a fan / working fan, if you take hot showers make sure you close that door well or it'll all go out to the room.

Loved the hotel offerings in terms of bars inside, out, upstairs

bed on low base to floor - understand why given the size of the rooms

Very comfortable bed, friendly staff. Rooftop bar and ground floor coffee shop were nice spaces.

Minor quibble… Bathroom could have done with some shelving. “Designed by a man,” was my wife’s comment.

Excellent location, very friendly staff, always cleaned well and on time. Recommend.

Perfect location, staff extremely attentive and helpful. Bed extremely comfortable, small rooms but didn't matter as we only slept in there and the beds were so great.

Style.

Thin walls, sounds bleed through easily.

Modern but cozy. Beautifully done. Good outside spaces.

Lighting! In rooms and lifts, very dark.

Location - close to many attractions - its interior design overall and of rooms

Towels

Great position in the city and very beautiful rooms

The hotel is in a quiet neighborhood so we didn’t have any issues falling asleep. The room was nicely designed, the bed was comfortable and they had free coffee/hot chocolate and free wine during happy hour.

Great location and friendly staff

The walls are extremely thin (I could hear the room next door open their blinds). If you have noisy neighbors, it could be a real issue.

Beautiful oasis

EXCELLENT HOTEL! This might be the best hotel I have ever stayed at, and definitely the best in NYC. The rooms are great, the coffee shop and bar downstairs is GORGEOUS! There are so many plants around it really takes you out of the city and helps relax you! The staff are incredibly kind, every staff person I walked past said hello and smiled. Especially Lucas at the front desk was very kind and helped me with a slight room problem (it wasn't even a big problem), but he immediately was understanding and gave me a very unexpected upgrade that made my trip spectacular. The location is great, I walked all around the city, enjoyed the hotels complimentary wine from 5-6pm, and the rooftop view (see attached photo)! The rooms are also very nice and clean - I loved the decor and design of them. I will 100% be staying here again and already recommended it to my family! It's hard to come by a great hotel in the city, but I loved this one!

N/A - loved everything.

Hotel is very well placed in the centre of the city, close to multiple subway lines and plenty of restaurants and attractions. Rooms are clean and have good AC . Staff where great from house keeping to front desk and bar staff.

No issues with our stay only things to note are there is no fridge in the room and the bathroom door does not have a lock.

this hotel is exceptional. small and well designed room with lots of charm, a great combo - rooftop bar-tapas restaurant and good coffee in the lobby, small, super-friendly and the staff is incredibly nice (!!). Wouldn't think of anywhere else to stay in NYC on my next visit.

Design, wine hour, unlimited coffee, good use of space in the rooms, location

Cool and comfortable place. But what was truly exceptional was the staff they were amazing. Got me a cab during the pride parade and when I was stuck at the airport got me a room.

We were in a great location that was close to the airport and all the attractions. The staff was very nice. Kaylin helped reunite me with my iPad after I checked out without it. Super responsive and kind! Thanks again!

Traveled with my adult kids. Great, loved the complimentary coffee from the inside cafe and the happy hour complimentary wine...very nice touch on both. Really nice roof top bar and outdoor patio for relaxing. A nice bar inside for after a long day out that stayed opened until midnight most nights. Loved the decor in the hotel, small, quaint and charming

location. loved the rooms, coffee shop in the building. all requests followed through

My partner mentioned he would like a chair in the room. The wine on offer wasn't to my liking but I am a bit of a wine snob so it may be ok for most people.WE had room service once and it was a bit average.

The hotel has a coffee shop and makes coffee and tea available all day. This hotel employs some of the kindest individuals I have ever interacted with. They were all so attentive and helpful. The bar upstairs and tapas restaurant downstairs are both excellent. We walked all over the city and felt very safe.

The only thing that was slightly off is that I love a bright light in the restroom and it had ambient lighting. It’s more of a personal preference most would be ok with it.

lovely. Great and cozy hotel. Will stay again for sure.

The bathroom shower backed up 2 times. It needed to be serviced twice but the staff came quickly. The beds were good and the location great for everywhere I was travelng to.

Rooms were quite small but manageable. One day/night one elevator was down. Other than that it was a pleasureable experience.

Ambiance, view, rooftop bar

Elevators

Top Pick for Midtown Manhattan

The hotel was beautiful and all of the staff was incredibly friendly and helpful.

We would stay again as there was nothing not to like.

We were pleasantly surprised with a bottle of Prosecco for our anniversary when we checked in! Very clean room, loved the toiletries, bed, linens. Mattress & pillows soooo comfortable—ended up buying a pillow to take home! When I’m in the market for a new mattress I will be looking into the type at Made! Room was small but we were expecting that. Great location, close to lots of restaurants, central to many attractions yet removed from the chaos of Times Square. Enjoyed the complimentary wine hour from 5-6pm daily and coffee/tea/hot chocolate daily. Very efficient, friendly, and attentive staff. Overall a wonderful retreat from our busy days!! Would definitely stay again.

More shelving or storage in the room would be really helpful; glass door to shower would be a great improvement over the fabric shower curtain that billows around. These additional touches would put our stay at an 11/10!!

Boutique style, and within walking distance of most of the popular attractions

A ‘How to use Hotel’ in the room would be helpful. We arrived late in the evening and weren’t able to fully absorb all the information. Clothing storage was minimal.