Made Hotel, New York

Location was good. Close enough to two subway stations. Free coffee and tea offered plus free WiFi. Quiet neighbourhood but still very central.

Limited amentities in the room. No fridge. Kettle, slippers and robe only available on request.

Location perfect

I liked

We loved the boho chic vibe. It was very clean, inviting, warm, and cozy. The early check-in option and free delicious coffee were huge perks. The room, view, bed, and bathroom all were very nice.

Totally fine for a quick trip but still would have liked a convenient suitcase surface or stand. We had our things on the floor and one bench/chair. Obviously it’s a small room like all NYC hotels but maybe there’s a creative way to address this common complaint. I still liked this hotel enough to come back so it’s not a dealbreaker.

Absolutely outstanding hotel!! This place is a hidden gem and was a joy to discover. It is close to two subway lines, has lots of restaurants, a coffee shop, and shopping within walking distance. The rooms are lovely, with comfortable beds and really cool lighting. Bonus: getting free coffee from the cafe in the lobby every morning! The staff were friendly and helpful, and we had an outstanding stay here!!

There was nothing we didn't like about this hotel. It was a great place to stay at and we look forward to staying there again the next time we travel to NY!

Really comfy bed and good size rooms clean with daily housekeeping

Plumber/ boiler issue meant there was a problem with the toilet and we had to miss one of our dinner reservations to check it was fixed

It felt like coming home again. This is such a great hotel at a perfect location. Nicely decorated rooms and a cosy lounge to hangout in. Breakfast in the restaurant downstairs was also great!

A really great option for midtown stays. Room is small but absolutely fine for New York, great shower and was cleaned well everyday. No real noise - a bit from the elevator but to be expected in a busy city.

The free coffee bar was always very busy but there is a fab cafe - Stumptown - a few doors down in the Ace that opens at 6.30am so a good option for early birds

The staff were very, very friendly and supportive.

Housekeeping could have used a little push.

It was a very creative and the aesthetics were very pleasing.

Storage was very small, we had to hang clothes and there was very little space and covered the TV

Staff in particular were extremely friendly and helpful. Location was great too easy to get everywhere either by foot or rail. Coffee was incredible they offer filter coffee as a part of your stay however I had one cortado then remained with that the rest of my trip!

Nothing was fantastic.

Great location

Very small room - nowhere to put our clothes

The room is a typical NYC-sized hotel room, except the bathroom was a little bigger than others. Overall, the room is very comfortable, the bed and the space were cozy.

I don't have any complaints.

Modern, clean and free hot chocolate

The tea and coffee station need some form of fresh hot water the jugs give you lukewarm water. Compared to london it’s expensive for what you get

It was an excellent location. The hotel had a cosy japandi feel and was very welcoming

comfy bed

no chair in the room

The general feeling of the hotel was great, staff particularly helpful and efficient.

The only issue with the room was a lack of storage space.

Perfect location, friendly staff , amazing roof tip bar and great rooms - nothing else to wish for when visiting Berlin

Really nice boutique hotel, lovely rooms and great staff in a great location.

After long days exploring the city, we often wanted to come back to enjoy the hotel lounge for a coffee but it was always filled with students and within the full week we didn’t ever find a spare chair. Such a shame not to allow hotel guest to enjoy this space.

The staff was incredibly friendly and helpful. The rooms were nicely appointed although on the small side which we knew. The room was bright and had a big window with a good view. They also offered wine during happy hour and coffee all day. The property also had two cocktail bars, a restaurant and a coffee shop.

Location was great, next to so many subway stations.
Cool bar and coffee shop downstairs and lovely toiletries in the bathroom.

Housekeeping of the rooms always happened very late on in the day.

The room felt like I was at a resort. Not in the middle of New York City. We loved the platform bed. It was extremely comfortable. The room was so quiet, given the few rooms on each floor and the thick walls and cement ceiling.

The perfumed body wash, unfortunately, caused me to break out in hives. The designed of the shower needs to be fixed. The rain shower can be adjusted and every time the water traveled on the tiled lip and flooded the bathroom.

good location
comfortable bed

lobby was always crowded
one staff member was rude
free bottle of wine but no wine opener

Best hotel, close to everything!

Very asethic and comfortable. Great location

I liked everything

Good location near to Penn Station with nice cafe & bars on site

Rooms were very small - we have stayed in NY before but never had to climb over each other to get into bed. Bathroom was ok but mirror not above sink making it difficult to shave etc. staff were polite rather than friendly

loved having a private balcony in the city !

breakfast was unavailable on the one morning i needed it to be , due to unex pi acted staffing shortage.

We loved our stay! The hotel is beautiful, well-situated in Manhattan and I love that there aren’t carpets in the rooms. The bed was comfortable - not too soft or too firm. The staff were wonderful and the rooftop bar was lovely.

We loved everything!

A little oasis in the city

The ambiance and the staff

The location of this hotel was pretty perfect. We could walk around the block to get on the subway. It was super cute with a great aesthetic.

The rooms were really small for what we paid. And it was all in all very dark. Older people with vision problems may want to stay elsewhere.

Good location and vibe
Coffee shop at the lobby gives a good vibe
Good wet amenities in the room
Nice design
Helpful staff

The room is a bit small but this is the budget in New York

I love everything aspect of it. From the minute I walked in I was greet by Alex at the front desk with a smile and very attentive while I shared we wanted to leave our luggage before checking in. Alex, proactively checked us in early and we started to have a great conversation regarding their facilities, restaurants, cafes and more. Kara and Naermah were the nicest one when we were checking out. Engaging in our next trip conversation and sharing great places to visit.

We had a super return visit to Made - after a family visit from Ireland last year. The staff were excellent, so friendly and kind. Nothing was an issue and all members of staff we met around the hotel were so helpful. We were thrilled to receive a room upgrade & bottle of bubbles as return guests. We look forward to coming back soon!

Nothing

Location, nice room with balcony

Lots of external noise from music venue across the road.

The vibes were just right. I loved the atmosphere.

Everything was great. No complaints