Fairlane Hotel, Nashville

We were able to check in early and were greeted with complimentary welcome drinks. Unlimited bottles of water were offered to us for the duration of our stay and we also received two $15 vouchers to use at any restaurant in the hotel. The hotel was hosting pop-up bar on the rooftop and gave us priority access on opening night. Coffee and tea were also complimentary for us for the entire stay.

Valet parking was costly so we found a nearby lot that allowed us to park for two nights for a lower rate.

Elijah at the front desk was so incredibly professional and helpful! We were in Nashville for just one night so he highlighted on a map places to go! We did enjoy the breakfast in the morning before we left-great meal—great value! We also enjoyed the glass of champagne upon arrival!

No negatives!

It was very good

Free mini bar

Location, Friendly Staff, COMFORTABLE beds

Nothing!

Nice clean modern property. Staff was very accommodating and kind. Great location.

The bar was only open until 10pm. Came in a little before 10 on a weeknight and were told they had already had last call. Assumed they would be open later on a weekend night, but they closed at 10 on those nights as well.

The location was perfect and we were welcomed warmly by all front staff and concierge/door staff.the room was quiet and super clean. The shower was very good and the bathroom and entire room felt spacious.We enjoyed some afternoon drinks and snacks in the bar and those staff were also awesome. Nice lobby with comfortable seating or conversational areas. We walked everywhere in minutes. We did not get a chance to try Ellington’s on this trip.

Only blip was when we contacted housekeeping about coffee for the room and no one replied or brought coffee. The next day we left a written request and all was good.

Clean, modern & all the staff were friendly & helpful

The location was perfect, and everything was within walking distance. The staff was excellent, very helpful, and friendly. We had breakfast at the first-floor restaurant, and it was delicious. Next time I'm in Nashville, I'll stay again!

Everything was perfect!

It was very nice and polish. I enjoyed the aesthetic and atmosphere and especially how incredibly nice the employees were and very helpful.

The parking but it is as expected with downtown cities

Personality finishes. Friendly helpful staff.

Noisy plumbing overnight.

The location is perfect. Walkable to everything.

Property was lovely.

This hotel is an aesthetic dream. The old bank building is very cool, the staff are fantastic and there’s a great quirkiness and vibrance with its retro touches.

The food was very good at both restaurants!

Friendly staff, clean and spacious hotel. Ideal location if you don't want to be on the main busy Broadway but only a 5/6 min walk there. Hotel offered $15 food/drink voucher per day which covered breakfast, it was big enough for us both !!

Location is. Oil was amazing

No pool. Resort fee for things we never used is very high.

How close it was to downtown

Great location to Broadway

Nothing

The service was wonderful from the moment we walked in. Loved the ability to text with questions vs having to call down. Room was clean and spacious, mini bar and snacks was a nice addition. The restaurants were excellent and the bar as well.

Room turnover, would have been nice to have the room cleaned when we took the privacy sign off, they did make the bed and provide additional towels though!

Very clean and easy to get everywhere

Aaron was a great help and very efficient upon our check in! We were greeted with a nice glass of champagne and smiles. The room was very spacious and comfortable to stay in. We slept well and very quiet. We also had a lovely breakfast at the bar and had the best bartender serving us bloody Mary's and champagne with our meal.

N/A

Great staff, clean hotel, excellent location downtown Nashville

The heating/aircon was extremely noisy

The hotel was beautiful. Very clean. The front desk staff were AMAZING! Alexis completely made our trip. She was so nice, gave us awesome recommendations for food and was able to put our 3 room group right next to each other

N/A

The room was large and comfortable, reception super friendly

The restaurant/cafe downstairs, the ladies in the morning didn’t want to help you, breakfast not available even though advertised

Very central location easy walking to centre

We booked for roof top new year party Waste of (a lot of money) cheaper enjoying Nashville fireworks from street

It was wonderful. We were seeing a show at TPAC that was two blocks away. Ended up eating dinner at Ellington’s, an amazing meal. Elevators were prompt. On-site valet service. Wouldn’t hesitate to stay here again.

The only issue we had was due to an incoming snowstorm that left 3 inches of snow and ice in Nashville we had to cut our stay short.

Everyone from front desk to valet were perfect..

Nothing

Good location (minus the big hill to climb back to hotel) bar staff so nice! Great coffee in the shop next to bar. Room comfy, perfect temperature. Twice only left 1 towel but quickly brought us some.

Loved the hotel! Front desk so sweet- Alexis I believe her name was. Both were super nice. No real complaints although we didn’t get but 1 towel - twice!

The hotel stay was excellent. Staff was friendly and helpful. Rooms were comfy and location was perfect! 💫

Everything was incredibly clean, friendly staff, and beautiful place and location.

Very clean and amazing room… very friendly staff and special thanks to Kate for great customer service. Prime location and only 7 min walk from the famous broadway street.

Valet parking price

Hannah at the front desk was so sweet and so helpful during our stay! We loved her!

Convenience to local attractions

Everything was perfect & staff were very helpful. Enjoyed the free coffee

Nothing

Everything was perfect!! A lovely hotel with such a beautiful design and character,extremely clean and comfy

The location was pretty good. The front desk and valet people was so welcoming and helpful

No refrigerator or microwave in room

We liked the room, the check in was great and very friendly. Parking was way too expensive.

Parking price

Beautiful and centrally located

Great location, pleasant staff and comfortable bed.

There was a stain in the carpet beside the bed but otherwise the room was clean and housekeeping was done daily and extremely well.

Excellent room and location

Nothing

Location was perfect! Complementary champagne on arrival and coffee was appreciated

There were no ice machines on the floors so you had to have I sent up by staff.

Great location and facilities

No response from hotel following emails. We left behind expensive belongings and hotel were unresponsive

The greeting we received was warm and welcoming. The hotel was quiet and clean. Staff sent a bottle of champagne to our room in celebration of our anniversary .

The bar/restaurant smelled musty. When we went to the bar for happy hour we were charged regular price for the cocktails.

Everything was immaculate

Nothing

Restaurant under staffed and some needed extra training.

Repeat guest and the staff was just amazing. Valet, front desk, room service… I love staying here and after the week I had, they unknowingly made it so much better.

Nothing

I loved the decor, especially the cupholder i the bed. :) Your staff was super helpful and kind. The location was great for what I needed for my last night in the city.

My in room phone did not work and when trying to order room service it was a bit of a hassle due to the phone not working and the restaurant not answering their phone.

Nice spacious rooms, friendly staff

Couple blocks away from broadway

The vibes of the property are immaculate. The staff were all friendly and inviting (even though we felt super underdressed checking in! haha).

I wish my drain plug in my room for the bath would have worked, but the shower was amazing!

Location was perfect for everything in Nashville. Room was big and comfy. Staff friendly and accommodating.

Only complaint was the shower leaked onto the floor as piece of plastic was missing from bottom of shower door but resolved with a towel.

Everything