Residency Hotel Fort, Mumbai

Very nice breakfast options, very courteous kitchen staff. Location was very close to good restaurants

Make sure you get one of the premium rooms in the building adjacent. Rooms in main building aren’t good.

Great location and comfortable rooms! The breakfast was good and showers were a good size. My partner was ill and they were very accommodating.

Staff is super friendly and very helpful. Location is excellent.

family stayed in separate hotel buildings, very annoying to communicate. Couldnt call hotel rooms directly/

We received a very warm welcome when we arrived from the staff. The location was great and the room quiet and comfortable. Breakfast was really good with a big choice.

Wonderful fresh hot breakfast served each morning up to 11.30. Waitering staff are friendly and serve you with a smile.

Club room is good and comfortable whilst the club heritage is very good and spacious

Great location on a quiet Kala Ghoda street with entertaining cats. Staff are very friendly and will help you out with taxis, bar suggestions and directions. Check out the Dali-esque detail on the outside of the Residency, formerly Handsome House. Breakfast is good and includes rotating regional specials like vada pav and pav bhaji as well as a mean masala dosa on request.

Some of the room fittings are starting to age. Room was quite small, but you don't get much for your money in south Mumbai. The breakfast room only has seven tables so is often full which means waiting a while.

Wonderful stay with exceptional breakfast.

Had a great time! Peter and his colleagues were just amazingly friendly. Definitely staying there again!

I found the location to be excellent - within walking distance of many downtown attractions, which made exploring very convenient. The room had a comfortable bed The staff were welcoming and helpful, but I think more attention to hygiene would improve the experience - for example, handling cookies,inside the cups or forming the tissues with bare hands didn't feel very sanitary. On the plus side, breakfast had a good variety of options, which was a nice way to start the day

renewed hotel but still some issue with facilities ie hairdryer that they changed or ac didn't work first , ask technician to fix it.. narrow corridor, which often had both clean and used linens/towels left along the way the towel quality and cleanliness raised some concerns. small roo

The staff was super helpful and supportive. We had an upgrade without even asking…

Small room size

Exceptional service at reception. We stayed in the annex, which had large, comfortable room, with a comfy bed. Location was great - walkable to Colaba and the attractions, nice/safe part of the city. Characterful old style hotel.

Breakfast room/restaurant was small - we had to wait for a table for breakfast

Breakfast is great and the club room is well decorated. Location is ideal for travel on local trains to the suburbs

A little noisy due to metro construction around the hotel

Food was exceptionally good! Stay was comfortable!

Great staff very helpful. Room very clean and tidy. Comfortable stay. The staff couldn’t do enough to help.

The staff's behaviour, the organization, the excellent breakfast, and many other things. I really had a comfortable stay.

Some traffic restrictions around.

Best service we have ever had in a hotel. All staff were friendly and attentive. Nothing was ever too much trouble. Well located to all major attractions and places to eat. Our room had a great outlook to the main street. Would definitely stay again if returning to Mumbai.

Location is great and the staff very helpful and friendly. Rooms are adequate, though a little small and starting to show some wear and tear. Can be a wait for a table for breakfast at peak times.

I highly recommend this hotel! The Club Heritage Large Room was exactly as described – spacious, clean, and with a balcony. The staff was friendly and attentive, making the stay even more enjoyable. Plus, the location was excellent, perfect for exploring the area. I would definitely stay here again!

Such a nice stay at Residency Hotel Fort! The staff are all so so lovely - I felt completely at home and looked after from start to finish, nothing was too much trouble. The breakfast room is a beautiful place to sit in the morning, and the Indian breakfast options were absolutely delicious - some of the best dosas I've eaten in 7 weeks of travelling around India! Thank you for a lovely stay, I hope to be back one day.

Nothing :)

Good breakfast!

The staff were very friendly and helpful. The breakfast was great.

The room was pretty small and a little tired with some things, eg. shower, not working properly.

Great location and friendly staff

Nothing, a bit dated but location and staff make up for it.

Location was perfect for our needs. Staff were super friendly and helpful. Clean and tidy. Bed was really comfortable. Breakfast tasty and adequate.

Nothing, it was great.

The vibe , the staff , our room

Internet sometimes iffy To remote difficult and not a smart tv for casting Netflix 🥲

Breakfast was good but by far the service was exceptional by a team of friendly staff.

The jolliest hotel! The staff are so friendly without being intrusive; they really have nailed that! We were in one of the club heritage large rooms and it was perfect. Quiet a/c, kept really clean, four poster bed, plenty of floor space etc. Breakfast was delicious and varied and the coffee was good and again, the staff were so lovely but not OTT. Great base to explore Mumbai as near many sightseeing things and also walking distance from CSMT and Churchgate for local trains so utterly perfect for us.

Nothing to not like about this property.

Everything especially the staff

This is a good choice if you wish to explore the historical part of Mumbai in the South, and provides decent comfort. The staff are incredibly nice, they make all the difference. I'd go back for sure.

Everything was perfect, super friendly staff, very good breakfast

Room is rather small Could be a bit cheaper, but it’s more about the hotels in Mumbai in general

The staff

To little room

The location is excellent but what I appreciated the most is how welcoming all the staff were .

The staff and quick service

Bathrooms could be remodeled and bit spacious. No room to move around

Our favourite hotel in India so far - while the rooms are relatively basic, the staff and stellar breakfast really make this place special. Great location. We arrived at 2am and were a little nervous in a new city but were instantly made comfortable.

Bathroom a bit stuffy

Very nice staff ready to answer any queries. Walkable area to restaurants, cafés and bars. Nice clothes shops too 15 min walking distance. Monuments are also at a walkable distance.

The individual room was very small and a bit stuffy. Breakfast was ok but nothing out of the ordinary.

The hotel staff were very helpful and very friendly also situated in a great location

Excellent Staff who went out of their way to help. Very attentive & genuinely wanted to look after guests Breakfast was a treat with a huge variety of dishes to choose from.

Reception area too small, gets crowded when guests arrive to check in & those leaving. Due to ongoing works on completing the Metro, the hotel frontage is dusty & short of space for Cars/Taxis

The staff was so helpful, kind and always with smiling faces. They were great! I loved them.

There could have been Vegan options for breakfast. And the view of my room was wall, I would expect more sunlight

The staff are excellent, really friendly and helpful. The location is very good; the hotel is clean and the breakfast is generous. My husband has stayed there before and I understand why!

A room with a window would have been nice…

Outstanding personnel, efficient and responsible. Excelant management.

Nothing.

Very good location and good value for money. Staff were delightful and the breakfast was very good. The room was a good size with a very nice bathroom. No complaints

good location. helpful staff. very clean. ok breakfast

unfortunately building/roadworks right outside didn't help appearance. Not the Hotel's fault.

Great location for Museum, Elefanta Island, Taj Palace and India Gate area, restaurants. Staff were above and beyond excellent. Shower was awesome. Breakfast was fantastic--so many choices and so delicious with personal service. Best Hotel on our 3 week tour of India. It might be weird to say, but the hotel had what seemed to me a special hospitality and respect for women.

No complaints

Awesome staff rooms a little dated and on the small side but perfect for a weekend in Mumbai helpful knowledgable staff breakfast was awesome

Na

Good location close to Victoria Terminal, Gateway of India and Taj Hotel (Colaba/Fort area). Very friendly and helpful staff. Good breakfast. Very clean.

The hotel was spotless. Everyone was ver helpful. Loved the location great value for money 💰

Everything

The staff & the breakfast were amazing! The staff were an absolute pleasure & made us feel very welcome. Also the location - so central - it was possible to walk to a lot of the local sites.

Our bedroom was tired & could do with some refurbishment. The bathroom door was very heavy & didn't shut properly, the mirror on the door was broken, the wardrobe door was very difficult to open, one of the lights flickered ... however, the food, location & the staff made up for all of this!

Everything was superb. The hotel really surprised me positively. Perfect in all aspects. Loved my room. Reception staff was super friendly and offered to help booking tours for a much lower price than in viator or getyourguide. Breakfast was delicious. Really would highly recommend this hotel!!!! I booked 2 days out of 3 in mumbai to stay the last night close to the airport, but considered to change to 3 days at this hotel as it was soooo good. Just could not cancel the other one anymore.

Nothing.

Good location, very friendly and helpful staff, great breakfast

Some things in the room were a bit dated or broken and poorly repaired (door was cracked, cupboard etc)