The Taj Mahal Palace, Mumbai

Every aspect is high quality

Couldn’t always get a table on the terrace

We stayed for the history and beauty of the hotel. the location is excellent, within walking distance to many sights like the Art Deco District, even the Train Station and of course the Gateway to India across the street. Very comfortable beds, spacious rooms and friendly staff. We got some great treatments from the spa. We also liked to stroll in the galleries and along the shops of the hotel.

On the down side I felt it was a busy time to be there. We sometimes could not find a chair by the pool, or depending on the time, you wait for a table for breakfast even though the staff is super efficient. The public area felt like a busy beehive. So if you are looking for quiet, this is not the place.

From the warm welcome at check-in to the impeccable service throughout the hotel, every detail was handled with such grace and professionalism. The historical charm of the property combined with your team’s dedication to excellence truly made for a memorable visit.

The car is parked on the road and open to sky and it dirties the car. Time to get the car from Valet Parking to the lobby.

I rarely stay with 5 star hotels as I don't see the value for it. This time, I stayed for its historical value. And the staff of the Taj really impressed me. I see the meaning of the word "hospitality".

Notihng to complain about.

Breakfast was excellent, worth waiting in line

Pity, we missed the carriage ride, kids looked forward to it, but we can do that next time

Everything

Nothing

Staff amazing and helpful

Nothing

lovely position, right next to the water

Check-in seemed rushed I didn’t really understand what was going on. No bubble bath for the bath

Location, friendliness of the staff, the gardens and the peacocks

Nothing

Everything. The staff were wonderful especially the team in the Club Lounge. The rooms were very good and loved the attention to detail.

Nothing

Its amazing history, its style - everything about this property is top class

Nothing whatsover

Hospitality of the staff

Club room was lovely for high tea at 3pm & drinks every day at 6pm Well worth doing the heritage tour of the hotel so interesting to learn all the history

Nothing

The hotel is spectacular, steeped in history with stunning architecture and staff on hand everywhere to cater for your needs. They pay attention to the tiniest detail giving you a truly luxurious stay. It has a gorgeous courtyard pool, the morning yoga and evening bbq here were excellent. Breakfast choices are considerable and served in the beautiful sea lounge. The gateway of India is on your doorstep and you can take a stroll around the vibrant area to local shops and restaurants. Rooms are also very spacious and beautifully designed.

N/A

Everything

Always very busy.

Everything......The service was better than world class, the rooms were stunning, the breakfast served was amazing, the pool with the building in the background was just great. Leaving pastries, balloons and a bottle of champagne for is in the room when they learnt we were celebrating our 20th wedding anniversary was the icing on the cake. Wah Taj!!!! that translates to Wowww Taj!!!

Just the fact that it has raised the bar so high, all other hotels will now feel inferior. It has raised the bar of luxury and service for us.

The facilities and staffs

None

The service and hospitality

Nil

Beautiful architecture and exceptional service and facilities

The most iconic Indian hotel

Prefer to stay in The Towers. The Palace was fine, our room was a bit far.

Breakfast was limiting, service was a bit slow.

Staying at the taj palace hotel is a complete experience. Everything is geared towards you having a perfect stay. It’s a beautiful hotel, staff are delightful and it’s a relaxing place to be.

Nothing. It was perfect!!

Food quality was excellent. Staff was very friendly. They decorated our room for our Golden wedding anniversary.

Breakfast exceptional

Do not book dinner as part of the package as very limited

It was the most exceptional hospitality experience

There is nothing to dislike

Location

Crowd

Everything- its history, architecture, design and above all the staff- each and every one personified personal service

When you order food for in room dining it takes a long time even if it is just one item!

Everything

Nothing

Professional and knowledgeable staff in a lovely historic hotel. Food very good. Very accommodating to needs

We were “upgraded” to an executive suite but unfortunately our room was in a noisy area with a lot of street noise/car horns. We had originally booked a room with a view of the bay

Superb service and quality of restaurant

N/a

This is an extremely special hotel to stay in especially with all its history. Rooms are perfect and the staff and service are some of the best I've ever experienced. Pool and garden area is beautiful. The staff even went out of their way to accommodate my request for takeaway pancakes when I missed breakfast on my first morning and left too early for it on departure, room service delivered a beautiful box of freshly made pancakes to my room at 6:30 which was really appreciated. For a 5 star hotel the room prices are fair. Staying here is a must!

Was not easy to walk in and out of for some reason there is no pavement which is a bit irritating. At some point during renovations they've made a complete hash of replacing the windows which is a real shame considering the history of the building. Drinks and food are very expensive and the beer choice is lacking.

Amazing historic property, excellent knowledgeable staff, friendly, great service

The pool area, hotel decor and choice of restaurants, particularly the tower restaurant where you can watch the Gateway to India light show.

At breakfast and afternoon tea, serve a pot rather than individual cup of tea.

It was lovely

Everything

We recently celebrated my dad’s birthday at The Taj Mahal Palace, Mumbai, and the entire experience was nothing short of unforgettable. From the moment we arrived, the staff made us feel genuinely welcomed and went out of their way to make the occasion special. The team had thoughtfully arranged a beautiful birthday setup, paying attention to even the smallest details. The decorations were elegant, the ambience was warm, and everything felt perfectly personalized for our family. What truly stood out was how attentive and caring the staff were and made sure he felt celebrated throughout the evening. The food was exceptional, with every dish beautifully presented and full of flavor. The service was seamless, professional, and incredibly warm without ever feeling intrusive. One of the most touching moments was when the staff surprised my dad with a birthday cake and heartfelt wishes, which made the celebration even more memorable for all of us. The combination of luxury, hospitality, and genuine kindness is what makes this place truly special. My dad left with a huge smile, and as a family we created memories we will cherish forever. Thank you to the entire team especially Shifabano for turning a simple birthday celebration into such a meaningful and joyful day. I would highly recommend this hotel for anyone looking to celebrate a special occasion in a truly grand and thoughtful way.

Everything

Nothing to dislike

Excellent , pure history .

Nil

The breakfast room has great views looking straight onto the Gateway to India, and you can sit and just watch people go by, the breakfast had a good choice, with the chefs available to cook any breakfast requested. The room had great views from the x3 large double windows to the sea and front promenade, and surprisingly quiet. We had a nice lunch around the pool area, which is a fantastic addition, with the humidity and heat. The staff were on hand to help in any matter and were always approachable. We would recommend the hotel tour, the history and events.

N/A

Everything . The moment we entered it was the best ever. The room was amazing, the breakfast the best ever, the service excellent. Outside the pool was a dream.

Everything I saw so far

I will check out the property next time.

Beautiful hotel with exquisite rooms, service and courtesy

Incredible hospitality!

Specious

The money value its very very hight

Breakfast was very, staff very helpful to cater for your choice.

Live cooking station, staff helpful, always bring you anything with a smile.

Absolutely amazing hotel, perfect location and extraordinary service.

Very nice and calm Location from markets View

There is some smell at couch

Everything. Staff welcoming and helpful. Room exceptional. Finished our holiday in india with 5 stars

Everything, it was an amazing experience. We were treated like royalty which was very special.

There was nothing we didn't like, it was fabulous.

breakfast was excellent. Service is superb. The place is authentic with significant histroy.

bed was not that comfy.

Wonderful stylish hotel

Decor was excellent throughout