The Ritz-Carlton Hotel, Montreal

1228 Sherbrooke St W, Montreal, QC H3G 1H6, Canada (show on map)

Expert reviews

New York Times review:

“With its rich history and advantageous location and a knowledgeable staff providing service with panache, the Ritz is an easy pick for travelers looking for style and luxury. Dating back to 1912, this was the first Ritz-Carlton hotel and is where Elizabeth Taylor and Richard Burton wed in the Royal Suite in 1964.”

Fodors review:

“Resplendent after a multi-year renovation, “The Ritz” retains its standing as one of Montreal’s grandest hotels. It’s a new day, with a celebrity chef helming the lobby restaurant and a Dom Perignon bar in the Palm Court.”

Featured as Fodor’s Choice in Montreal.

Forbes review:

“It’s with good reason that The Ritz-Carlton, Montreal is dubbed the “Grande Dame of Sherbrooke Street.” The historic property, located in the heart of the city’s Golden Square Mile, has been a hub of social, cultural and political activity throughout its hundred-year existence.”

Telegraph review:

“This hotel located in the historical Golden Square Mile has welcomed the city’s most distinguished visitors, including Churchill, de Gaulle, and Burton and Taylor, who were married there. This is a comfortable and supremely accommodating base for a traveller seeking classic luxury and five-star hospitality.”

Guest rating

This an aggregated customer review rating of The Ritz-Carlton Hotel, Montreal. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.8 out of 5.0

Ranked 1st in Montreal


What guests liked

All you need to know

This is a five-star hotel located at 1228 Sherbrooke Street West where it features modern and state-of-the-art facilities. Situated in a prime location, the Ritz-Carlton Hotel offers guests a unique experience and a memorable stay in its rooms. The hotel provides elegant and luxury room options which are well-furnished with modern décor and decorations.

The Ritz-Carlton offers only the best in hospitality services while the friendly staff working in the hotel will make guests feel welcome and at home. The hotel offers the best reception.

The hotel provides lush accommodation options such as Premium Queen Room with Two Beds, Deluxe King Room, One-Bedroom Suite, Junior Suite and Premium King Room. The Executive Suite of the hotel comes with VIP facilities.

This pet-friendly hotel is located near some of the most popular and widely visited places in the city. The Casino de Montreal is about a 15-minute drive away from the hotel while the famous Old Montreal is just a 10-minute drive away.

Several galleries and boutiques are located within a 5-minute walk away from the hotel.

The hotel has a strict non-smoking rule.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning, a minibar and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.

The garden of Le Jardin is available for use by guests in the summer. Here they have several dining options.


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Recent guest reviews


24 February 2023

Absolutely worth the splurge. I've never stayed at a Ritz before, and I am so glad I now have!

Tasty breakfast. The kids loved everything. Beautiful location.


20 February 2023

Very luxurious and spacious room and bathroom. Nice location. Great bar area that had a lovely tea service.

Beautiful hotel. Great location. Close to the underground city, restaurants, and the airport.

Spa was smaller than expected.


8 December 2022

We could not have dreamed of a better place to spend our mini honeymoon.

Christine, Dio, Kelly, the room service staff, the doormen, the housekeeping staff….all top notch. Their attention to detail, friendliness, and professionalism blew us away. We could not have dreamed of a better place to spend our mini honeymoon. We were spoiled for sure. We will never forget our time at the Ritz.


17 November 2022


room bed staff all excellent

media centre needs updating / better TV connectivity etc


15 November 2022

Excellent stay, valet needs improvement

The place is beautiful and very comfortable.

I didn't know that I should stop my car in front of the hotel, so I tried to park my car on the parking. When I arrived on the parking, a man from the parking came to me and said me that I couldn't do that with in a bit harsh way. I've made the way to come back in front of the hotel and a bus was already stopped there, taking all the place. It was really hard ans annoyng to know that I was calsing trouble on the traffic to find a place to wait the valet. You don't give us a choice to park by ourselves and instead you charge 40 dollars to make this for us that way.


24 October 2022

A one of a kind experience!

From the moment we stepped out of our Uber it was clear we were in for a special experience. From the doormen to reception snd the concierge staff everyone was welcoming, friendly and helpful. It was our 20th wedding anniversary and the hotel had spread rose petals on our bed and bathroom along with chocolates, which was a lovely surprise. Good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great. Breakfast was also fabulous and we loved the garden room. The hotel was just beautiful but it’s the staff that really made our stay so special.

Everything was perfect, only wish we had longer than 3 nights!


28 September 2022


beautiful and luxurious


27 September 2022

Exceptional service everyone went above and beyond to make a stay wonderful

Spacious beautiful luxurious


23 August 2022

New amenities we never experienced before!

The amenities in the bathroom were very luxurious and unique. I especially enjoyed the deep soaker tub! The fireplace was an added touch of elegance as well. The staff was very nice too!

Perhaps if there was a little more greenery. But I do understand that it is a downtown hotel.


17 August 2022

Truly exceptional experience

One of the best Ritz hotels I have been to. Almost everything is perfect there. Starting from the receptionist through rooms quality, the personal touch and willingness to help . I am very satisfied. It was a truly exceptional experience.

- The invoice sytem or the receptionist forgot to deduct room credit from our final bill. So I contacted then and asked to correct the invoice. They did, but wrongly. For the hotel this class it looks a bit silly that you need to do a calculation for them. - We had to wait about 40 minutes for breakfast. I expect better timing. - Before the arrival I had asked about 2 rooms nearby as we were travelling with kids. Our rooms were 10 rooms apart. Situation was resolved quickly and we were relocated to room-by-room.


24 June 2022


Location was amazing! Hotel was beautiful. Small reception though. You don't have much room to hang out near the reception. It's small. The pool was amazing.

The breakfast at the restaurant was ok. I got 2 eggs with 6 potatoes and the ham was not the quality I expected for a meal that costs 37$. 37$ for 2 eggs and 6 potatoes and a slice of ham...and plain wholegrain bread. No butter. Disappointed by the breakfast. But everything else was amazing


4 June 2022


The staff were amazing and the service was excellent.

It was a shame the Maison Bould was not open for breakfast during the week.


1 February 2022


Lots of details showing all kind of qualities, in both room comfortness, luxury and great services. A combination of graceful historical feeling and modern equipments.



8 January 2022

Amazing experience. Staff was professional, kind and polite.

Everything was impeccable to the last details.


25 December 2021

Good experience

The beds are not particular comfortable.


19 December 2021

Worth every thing you pay. Absolutely must have afternoon tea there

Everything. The staff never said no. They were able to accommodate a last-minute dinner reservation for our second night there and gave us a wonderful recommendation for dinner the first night. A city map was provided, the room was comfortable. I have never stayed at a better hotel. The staff made us feel like we were the only people staying there.



9 December 2021


The breakfast was terrible, cold toast cold and hard eggs which seem to have stayed under the heat lamp for ever. The presentation lack finish. Love the room and the bathroom. Thank you for the bottle of bubbly to celebrate our special occasion , nice touch. Reception staff was great.

Did not like the breakfast. I also found it very annoying that when we checked out the doorman and the bellboy were arguing in front of us about who should get the tip.


15 November 2021

I cannot wait to go back because they maje you feel at home.

There is anything to dislike. This place is just amazing. They have everything you need and much more. When they do not have what you are looking for, they will organise it for you. It was my 50th birthday and they prepared a bottle wine in the bedroom accompanied by macaroons. This was day 1. Day 2 my daughter received a little present and day 3 I got a birthday cake and a birthday card.

There is mothing that I did not like apart from not being able to book more meals in their gourmet restaurant as they are constantly busy. I managed to have branch there only once during my stay and the salmon was to die for.


10 November 2021


There are some hidden consumption


27 October 2021

Love it. Made our 25th Anniversary perfect. Can’t wait to go back.

service was amazing


19 October 2021

It could not have been better and more than lived up to our expectations! The staff was entirely car

I loved everything about the hotel including breakfast in my room. My friend would have preferred eating downstairs, but realize Covid prevented that.

Eggs Benedictine just so so.( My friend ordered this. I loved the fruit plate and yoghurt. The coffee was perfect!


27 August 2021


Staff so nice .


12 August 2021


It was our wedding anniversary and the service was amazing. We had a cake and a card waiting for us in the room


8 August 2021

Overall excellent just price of drunks was steep

Showers and toilets and bedding Pool bathroom Beautiful lobby

Price of drinks compared to other fine dining was very steep


17 July 2021

Generally good

Breakfeast was good. Room service very nice

Temperature in room was hard to regulate

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Airport shuttle
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shared lounge/TV area
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service


  • - Garden
  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press
  • - Daily housekeeping


  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Facial treatments
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Spa lounge/relaxation area
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Temporary art galleries
  • - Movie nights (additional charge)
  • - Walking tours
  • - Live music/performance (additional charge)
  • - Bicycle rental


  • - Electric vehicle charging station


  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Emergency cord in bathroom

Pool and wellness

  • - Rooftop pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool


  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)


  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 285£253$352¥37312C$274A$274HK$2756S$464SFr330¥2235kr2904kr2126kr2742