Queen Elizabeth Hotel, Montreal

Loved the location . Room was lovely quite compacted not much room to store clothes with three of us . Room a little bashed about with paintwork. Lovely view . Pleasant staff always helpful.

The Bar downstairs was too loud to spend time in . The rooftop Bar was only open 1 night . We understood it would close on the Thursday due to rain but the rest of the weekend it was sunny we only got one night there . The reception said it’s only open Thursday to Sunday Monday was a beautiful day and Labour Day a missed opportunity. Sadly the pool is inside & really cold . The hot tub was warm but should be hotter. That was slightly disappointing. It could do with more outside space to enjoy relaxing in the sunshine .

The property was central to shopping and the bell center. The cafe and market were great for a quick bite and coffee.

The elevators!! We waited on average 8-10 minutes to get up and down from our room. We were not the only guests who were inconvenienced and annoyed by the inefficient system.

Kids in the pool

I absolutely loved the room, very comfortable and spacious, with a nice view, stylish decor. Le Labo toiletries.

I found three things irritating for which I’m deducting the points. First, prior to my arrival I had my mailbox inundated with useless repetitive messages informing me on a daily basis that my reservation is complete, which I knew instantly on making it. Second, the lifts are a genuine nightmare. A wait time of 10 minutes is not unimaginable, yet most irritating. Third, I absolutely hate obsolete card readers which don’t allow you to tap but require a physical card.

Everything was great!! We really enjoyed our stay.

We wish we didn’t have to pay for the Wifi

Clean, staff, location

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A perfect location for food, transportation and shopping! The room was clean, the staff were AMAZING from the doormen to housekeeping. I hope this company treat their staff as well as the staff treats its guests.

I know this hotel is going through renovations, and our room needs some updating for the type of luxury Fairmont is known for.

Superbe location Staff very helpful and nice The room need an update as per the price we look forward to get more moderne and more confortable room The food and facilities at the hotel very nice We had an issue un our room and they tried there best to fix it and made a commercial gift witch was appreciate

Central location next to the train station. Spacious room. Nice breakfast buffet options. Comfortable bed and relatively quiet for location.

The furnishings and decor appear dated and worn. Carpet in hallways does not appear completely clean. Bar was closed. It's not the same high standards as it was when we stayed 15 years ago, nor with other Fairmont properties. Pricey.

Central to all attractions, very comfortable and a great gym

Strike action ment pool and restaurant not available

The location (connected by tunnels to the RESO was definitely a plus at a time of year that weather was unpredictable was a definite plus. Our King Suite (we were given a complimentary upgrade from Junior King) was a fabulous bonus during a 12 day stay, and the bed was definitely as comfortable as what we are used to from home.

Toiletries, towels and bathrobes were all first quality. The only item that stood out (in a bad way) was the mouthwash, which was really strange and unpleasant.

Bed; bathroom; check in staff; breakfast on level 21

Fan in the bathroom could not be switched off, which made the room very noisy

Location, helpful staff and complimentary water in the room

Location , the hard working, kind, and super professionell, non unionized staff members

The mentally challenged thugs from the unionized staff that protested in front of the hotel , making incredible noise and bothering the people who pay their salary (the hotel guest).

Nice location / friendly stuff / great rooms with very comfy beds.

It was clean and the staff were helpful

Minor thing - We had to call a few times to get access to a microwave (something we had asked for in our booking instructions)

location, staff, facilities all spot on! the qe is above the main metro station and opposite the central food/drinks court

bedroom was small, wish we upgraded!

Room was ok and beds comfortable, was adequately spacious although not large

Bathroom was very small, would have been nice to have a fridge where you could put your own bottles of water in to keep cool and room could do with some more draw space for clothing

We upgraded at extra cost but it was well worth it. The upgrade lounge was by far the best lounge that we have visited. Staff in the hotel lovely and facilities excellent.

if you had not upgraded felt that more lounge facilities were needed but I am being picky.

Room was very clean, bed and pillows were comfortable. Room location was quiet, minus some street noise.

Though bed would have been larger. Would have liked a controllable exhaust fan in the bathroom, and a mini fridge would have been nice.

Excellent facilities-we stayed when hotel was at capacity during Grand Prix yet we never heard another soul on our floor. Hotel had direct entrance to underground subway where we travelled for GP-a bonus in wet weather

The Wi-Fi charge was a little unexpected, unwelcome and outdated! We later got details of how to join the Accor club which meant charges were wiped.

I like the view, the gym, sauna and the pool

The bed was comfortable. The bath products were nice.

The room was poorly vacuumed and there was coffee splatter on the wall. Called for the bellman twice, never showed up - disappointed for the price. The service at the Chateau Frontenac setup expectations that were let down at this Fairmont location.

Fantastic location on Rene Levesque Street near Place Ville Marie and connected to the underground city, a network of shops, malls, restaurants and other places you can walk to without braving the winter cold! The hotel is newly renovated and most of the rooms are comfortable, we have tried a few of the suites and the view is nice if you want to see the city skyline or the old cathedral next door. The restaurant serves afternoon tea with little sandwiches and scones on the weekend, very delicious food and polite service from the team there.

The Gold Lounge is nice although you may stumble upon a few boozy drunk types if you go later in the evening who are hitting up the honor bar. When we walked in, the valet didn't open the door or acknowledge us but once we walked in (arms full of suitcases and bags), he followed us to the elevator suspiciously eyeing us as if we weren't welcome. I guess he didn't know that we were headed to the Gold Lobby on the higher floor?

A pool, the view, breakfast

No kids entertainment Mini bar isn’t free

Staff are very attentive.

The bathroom had no ventilation. Two power sockets had no current.

Beds and bedding were fabulous as well as the kiindness given to my sister and I who were celebrating special birthdays

Staff were friendly, professional and helpful.

Access to Bell Centre Facilities were lovely Krema--Market--Nacarat--Roselys all were terrific The seamless way the hotel managed the world figure skating championship and Prime Minister's funeral was masterful.

Apparently we had access to the gold lounge and didn't know it until the morning we were leaving when a server at the breakfast restaurant told us.

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Location and service

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Location

Everything was wonderful

The staff was wonderful and very polite The swimming pool is warm and clean The room service perfect The view over the town from the suite room was very impressive

The restaurant could stay opened until 11PM…

Easy check - in. Nice lobby facilities. Excellent restaurant. Perfect spot from the train station. Nice room - smallish but perfectly fine. bathroom great.

So grand and nostalgic

Close to Montreal restaurants and facilities

Amazing location. Very comfortable bed

Front desk staff at check out (check in staff was great). Wished in hotel restaurants were open a bit later

We were on the Gold floor so we got a free breakfast that was excellent. Similarly snacks there from 4-7 pm were very good.

The restaurant Roselys was very expensive, not a lot of choices on the menu and does not have a any kind of a romantic atmosphere with its wide open concept and if you were seated near the windows it was very cold. There were no other evening restaurant choices in the hotel except for room service. It would be nice if they had a low to medium priced restaurant and a high end restaurant that they had before the renovations.

Very much a superior location, connected to Montreal underground: It is possible to travel almost anywhere downtown without a jacket during the winter. The hotel also has superior sports facilities: an excellent well stocked gym, great swimming pool / hot tub with reserved time for adults (after 8p). Staff had plenty of Christmas perks for kids. Our go-to hotel for Christmas time in Montreal. A+

Nitpick: There are only two car charging stations for the hotel garage, and they are thus always booked. Would be nice if there were more to increase the chance one can charge one's car during their stay.

Hotel location is awesome!

Room 1246 was horrible, it may as well had been in an elevator shaft for all of the noise.

The hotel was beautiful and felt luxurious. If you are too early for the check-in, you can leave your bags for free.

During the check-in there was a huge line and only 2 desks were open. It took a long time before we were checked in.

Location!

Small room

The bed was very comfortable and the housekeeping did a great job cleaning each day. The hotel was beautifully decorated for the holidays and had a nice pool and hot tub area. While a bit small, the room had a good layout and the bathroom and shower were very nice.

There was a whooshing noise from the elevators that was pretty loud in the bathroom and could be heard from the bed. The escalators from the main floor, subway and train concourse were also not working, so it was difficult to bring our bags up and down to the hotel lobby. We did not open the cupboard with the mini fridge because we weren’t sure what we would be charged for.

The location

Didn't know it was pet friendly

The pool was lovely and clean. Reception area/lobby nice but few seats and very dark.

Rooms quite small. Cleaning was not great. Dust in our room.

We expected more from a Fairmont, even more when compared wiyh other Fairmont hotels.

The beds, the size of the room and bathroom, very little time slots for spa.

Very good location... Extremely comfy bed

Last night near 11pm coming back from Evening out I could not open/access any doors from outside to come into the hotel Someone inside the hotel entrance saw me thankfully and opened a door for me to come in

Convenient location

Nothing

I like to style and how it is kept

I cannot understand why a four-star hotel cannot offer WiFi at the room where you get it at each coffee shop and pizza place. This outdated policy is a no-go. This is the first time I had to pay for leaving my luggage at the bell captain for two hours. Again this is a no-go.

Very comfortable beds and great location

The public areas are a bit dated