Hotel Downtown, Mexico City

Isabel la Catolica 30, 06010 Mexico City, Mexico. (show on map)

Expert reviews

Frommers review:

“The hotel blends elements of colonial style with local, indigenous culture, such as the ornate details around the windows of the façade, the stone staircase with its intricate handrails, and the handmade cement tiles.”

Featured as Frommer’s Exceptional Choice in Mexico City.

New York Times review:

“Housed in the 17th-century Palacio de los Condes de Miravalle in Centro, the Habita Group’s Downtown hotel has 17 spacious rooms, with boveda brick ceilings. The complex includes a restaurant called Azul Historico, and high-end craft, chocolate and design shops. The rooftop bar has stunning views over the Casino Español.”

Featured in New York Times’ 36 Hours in Mexico City.

Telegraph review:

“This neo-industrial hotel is managed by the successful Habita group. Its combination of lofty, pared-down rooms, cool communal spaces and a very central location is already drawing overseas travellers away from Condesa and Roma and back to Mexico City’s renascent historic heart.”

Guest rating

This an aggregated customer review rating of Hotel Downtown, Mexico City. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 8th in Mexico City

141£126$175¥18550C$136A$136HK$1370S$231SFr164¥1111kr1443kr1057kr1363

What guests liked

All you need to know

Imagine living like royalty right in a grandeur palace in the heart of Mexico. Magical, isn’t it? Downtown Mexico Hotel offers you this luxury experience in the historic center of Mexico City. Located just two blocks away from the famous Zocalo Square, this grand hotel is situated in a 17th-century palace that has been restored. The rooms are beautifully designed with high ceilings and tiled floors with all the amenities such as free WiFi, a flat-screen TV, a minibar, and more. You can choose from a Colonial King Room offering courtyard views, a Colonial Queen Room, or the elegant suits offering a separate living room, a spacious bathroom with a rain shower, and most specifically, the beautiful views of the 17th-century courtyard.

There is an on-site a la carte restaurant offering delicious Mexican and international cuisine, followed by a bar with a terrace from where you can enjoy the best city views. You’ll never feel bored at the Downtown Hotel as there is a lot to do here for you. You can simply relax in the luxurious baths of the hotel or witness the beautiful views of historical buildings and colorful cobbled streets. After a long tiring day, get into the pool while enjoying a drink or two from the terrace bar.

The staff at the hotel is available 24 hours to help you out with all your requests and needs. They can also arrange city tours for you upon request. Free bicycle rental is also offered at Downtown if you are interested in riding around town by yourself.

 

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Location

Recent guest reviews

4.0

Moira

4 May 2023

perfect location for exploring central historic area of MC

location and dining options

extremely poor lighting both in the room and at elevators. Dangerous!

4.0

Jonas

2 May 2023

Hacienda escape in middle of the busy city

Rooms are nice / spacious size Great size roof top pool with many sun beds and seating Number of restaurants and places to have nice drink Good mini bar stop up

Bathroom - no doors or ceiling to the toilet allowing some of the "business" smells to linger around the rest of the room

4.0

Orr

30 March 2023

Amazing hotel - would definitely stay here again.

This is a wonderful hotel - beautifully designed, fabulous, friendly staff, with excellent food and drink options within, great location + the rooftop pool.

The breakfast that was included was poor. It really wouldn’t take much to improve it - some better coffee, decent eggs and a bit of fruit. at the moment it’s barely worth eating which is a shame when everything else is so good.

4.5

Sophie

30 March 2023

beautiful hotel in the historic old town

Lovely hotel and lovely rooms with very high ceilings. the breakfast and rooftop pool area is amazing and a great calm sun spot away from the noise of Mexico City

the rooms were a bit dark, and the breakfast could cater slightly better for vegans. although they did adjust one dish to suit!

4.0

Heidi

24 February 2023

A great treat.

we booked this as a last night of holiday treat. I wanted something a bit special but not as generic and business feel as the Hilton. this hotel delivered. the decor and design of the property was beautiful. its incredibly Instagram photogenic and really well thought out. sitting in the heated jacuzzi at sunset was lovely and bougie. I love the multi stem trees separating the ground floor and first floor, the candles in the hallways at night and the general attention to detail. Lastly, I don't think the promo photos did the hotel justice.

I loved it. only small bits.... the staff were a little snooty until they realised you were a guest but I guess that's common for a hotel of that price. i don't have a lot of experience of that. I felt the restaurant downstairs wasn't really worth the money, the food wasn't amazing, the service was rushed and it was a bit packed in, freezing and drafty.

3.5

Roberta

1 February 2023

good for the price - good location in the historic district

this was a generic hotel that served our purposes for one night The staff were extremely helpful and friendly. So nice not to have ask for bottled water - there was plenty available.

The lighting is awful.

4.5

Cohan

7 January 2023

We loved it and would return.

Great location in a beautiful old building. Chic design and the staff was accommodating and very helpful.

My only complaint would be about the lighting. rRoom lighting was very dim and there wasn’t enough light especially in the bathroom.

4.0

Olivia

29 December 2022

brilliant stay. great location

cool style. nice restaurant

the rooms are dark with no natural light

4.5

Konstantina

20 December 2022

beautiful hotel, great location

-amazing design -great location -fantastic restaurant

-the driver that was supposed to meet us at the airport didn’t show up

4.5

Jane

27 November 2022

Fabulous

Fantastic hotel in great location

The people on front desk were charming but unresponsive. I had to keep asking if they could book me a car - I asked 5 times over 3 days before I got an answer.

4.0

Amanda

23 November 2022

Good cool hotel

Fab location, beautiful architecture, rooftop bar all fab.

I have learnt that I really need light, the lack of windows and dark breakfast area did something to my circadian rhythms that I think made it difficult to adjust with the jet lag.

4.0

Stacy

10 November 2022

Very good

stunning inside and out! the bed was comfortable, the snack options thoughtful, and the staff very courteous and helpful.

the lighting in the room is grand and also a bit off-putting. given the high ceilings and the brick and cement materials, there’s not much privacy sound wise when one uses the bathroom.

4.0

Cheryl

4 November 2022

There for Dia de Muertos. great location close to the square.

Loved the design mix of old and new - the architecture was beautiful! large rooms and our terrace had a fantastic view. rooftop bar & pool had a great vibe. Azul Historica restaurant in the courtyard was beautiful and very good.

rooms needed more light and a ceiling fan - the AC needed help with the tall ceiling

3.5

Joan

9 October 2022

very nice hotel excellent staff but a bit expensive.

interesting building. lovely roof terrace. staff were helpful.

room had a window overlooking ground floor restaurant. this was only external daylight. we were restricted from using breakfast facilities on one day due to a conference (breakfast supplied in sister hotel)

4.5

Kelsey

29 September 2022

beautiful hotel, good location Centro historico

the hotel is beautiful and has a nice restaurant within it. it’s open air concept created a cool atmosphere

the only weird thing was that it was very dark. they also don’t have a lot of outlets (none in our bathroom or near any mirrors so it was hard for me to do my hair.

4.5

Marie

6 September 2022

Amazing interiors

The design

The lack of staff service

4.0

Ralf

29 August 2022

modern design in old neighborhood

nice design, large room, beautiful bathroom

room is a little dark (window is partly covered)

4.5

Min

26 August 2022

very cool design, staffs are Awesome, we had minor issues and staffs ran out of their way to solve it. really great ser

amazing staffs! unique design, high ceilings, location

lack of ventilation in the room, poor lighting

4.5

Stewart

26 August 2022

wonderful location, and the building design is incredible

location and building design

AC didn’t work, and fan was very noisy

3.5

Corey

22 August 2022

Pleasant

- Novelty of staying in a 17th century historic building - Amazing buffet breakfast included + good F&B - Very Courteous staff - Location

- our room did not have windows - bed would be considered very hard by US visitors - limited bathroom privacy in the room

4.5

Florence

15 August 2022

beautiful hotel in the historical heart of Mexico City

Amazing rooftop pool which we used every day

some rooms are right on the courtyard above the downstairs restaurant and so are noisy

4.0

Aodhagan

24 July 2022

Very happy with our stay

Great location in the center of Mexico city.

4.0

Maria

22 July 2022

All in all we enjoyed staying there. Wish the location was less hectic but the stylishness was 👌

Great breakfast and the design of the hotel was amazing. We had the biggest suite so we had super tall ceilings and tons of space to relax between seeing sights.

Everyone mentioned the curtain for the toilet vs a real door. So that wasn’t a surprise but it’s not ideal. Also the traffic getting to and leaving the hotel is a pain

4.5

Christian

8 July 2022

Fabulous

Amazing looking restored old building, the staff was very nice, the breakfast was delicious complimentary freshly squeezed orange/grapefruit juice, fruit, pastries and charcuterie and eggs made to order. Location is a 10, close to many restaurants, shopping, bars and taco stands.

Note that the bathroom in most rooms is open to the entire room, talk about open concept. So bathroom privacy when staying with someone else can be a bit tricky.

4.0

Roxanne

14 June 2022

Nice, trendy hotel with some drawbacks

Perfect location for visiting central Mexico City. Quiet, comfortable room to escape from the hustle and bustle. Nice to have a pool at the end of a hot day in the city. Good breakfast.

Pool not open at all advertised hours and often too busy/loud. Although nice, room felt like style over substance - no natural light and hard to see what you were doing in both the room and communal areas. No drinking water provided. Slightly inattentive breakfast service.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Airport shuttle
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Minimarket on site

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers

Outdoors

  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Activities

  • - Solarium
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Nightclub/DJ
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Live music/performance

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Pool and wellness

  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 141£126$175¥18550C$136A$136HK$1370S$231SFr164¥1111kr1443kr1057kr1363