Big Cypress Lodge, Memphis

Such a unique hotel. Perfect for the fishing enthusiast!

Some of the details on the website didn't match their current offerings particularly around menu items at different restaurants.

Everything! It was such a great place to stay

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That everything looks authentic.

We stay twice a year. We chose a different room but same cost. Room was smaller and tub was half the size. The balcony had no privacy screen.

Beautiful and nice

Issues with the plumbing. The faucet on the tub was broken causing the floor to flood when trying to run water in tub. And one night there was no hot water to take a shower.

It’s a basspro. I like everything about the place

The food at the restaurant in the top of the pyramid was pretty poor and overpriced

Great idea - the food

Noise - the lack of staff- room amenity’s lacking

Loved everything! Would live here permanently if I could!!!

Beautiful and unique property.

Everything was exceptional except for the breakfast buffet.

DO NOT get the breakfast buffet, it’s extremely disappointing for $24 a person it should have been a lot better. The food was cold. It was as nice a breakfast buffet as some Holiday Inn continental breakfasts.

The decorations & the rooms are so nice. LOVE the big tubs. So relaxing.

I loved the rustic ambiance. Shower was great.

There needed to be more seating fore breakfast and better attention could be paid to the coffee bar and eggs.

Everything was great.

Amazing. Everything right at our fingertips. Never had to leave the resort.

Everyone was hard to understand. You could tell they were all foreigners

Comfy and beautiful the staff were great especially memory

Big and clean

I love almost EVERYTHING about this hotel

They didnt have a swimming pool. If they had an indoor swimming pool it would have been GREAT!!!!

Unique experience, the rooms are very luxurious, we had a balcony looking out onto the store and a huge bathtub.

The store closes at 9pm, you can still access the lift and restaurant, this just felt a little limited to me.

I enjoyed sitting on the balcony of my room most of all.

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The decor of the hallways and room was beautiful The staff was amazing

It literally had everything we needed. Restaurants, entertainment, and lodging without having to leave!

The extremely soft pillows and bed. It was just not our liking.

What's not to like? Fabulous hotel in a safe place by the river. Bass Pro was awesome to have available and wander through. The whole theme of the place made you feel like you were on a movie set. Foyer security was provided by Memphis police department, let's hope that's not a bad sign. Very cool hotel! We loved it.

Our beds were a little short for 'doubles' and were squeaky when you moved around. Having no external windows on an internal room was difficult to figure out the time of day - very much like being in a casino. Not a deal breaker but a little odd. The external rooms have windows to the real world!

Beautiful place to stay. The views are great. The staff was great. The bathrooms are wonderful. The drinks at the bar were good.

Breakfast cost extra and it looked like stuff from holiday inn. The bedframes stick out a bit and I ended up hitting my leg. Kids are allowed to run up.and down the halls. Very annoying.

A unique facility but not what I was expecting.

Room bedding was felt like I was getting short sheeted and pillows were purchased at discount store. Not at 5 star hotel prices.

Room was exceptional

Paying all that money you should include breakfast

everything bar the price. roof top restaurant ..amazing food.

price

Beautiful decor, excellent location and superb facilities.

Really friendly and helpful staff. The receptionist, Memory, was very sweet and patient. She answered all my questions and informed me about hotel’s facilities. She also told me and helped me sign up for hotel’s breakfast buffet! The room was amazing and abundant in stuff like toiletries, snacks, blankets and even robes The lights in the room can be dimmed to your liking The bathroom was spacious. There was a bathtub with jacuzzi as well as a shower My room had a balcony with rocking chairs By getting a room one also get a free pass for the elevator to the lookout at the top of the pyramid

It takes a while to get to some rooms since you have to walk around the pyramid inside walls The restroom in my room had weak light

The place was beautiful and the staff were great.

Beautifully designed and maintained

Beds could be more comfortable for the nightly rate

The decor

Nothing

The privacy of the rooms

Forgot about the 3rd floor

The Lookout Restaurant was excellent. Have the bread pudding. You won’t be disappointed!

No washcloths in the bathroom.

Friendly staff, clean and comfortable rooms, great location.

For the cost, I do wish the buffet breakfast was included and not a separate charge.

What an amazing property, so well done and maintained immaculately.

Nothing at all, we thoroughly enjoyed our stay.

We didn’t have to leave the hotel…everything was there…we even enjoyed movie night!!!

I didn’t like that we had to pay for breakfast and it wasn’t even good…for the price of the hotel it should’ve been included…OR have someone make omelets for you…only because it was $25.00… we continued our travel, we stayed at another hotel that included free breakfast and made to order omelets.

It’s uniqueness

Our room was a little warm when we first walked into a room. We had brought some bottles of water and some cut up fruit with us and the refrigerator was hot. The door on it would not shut and when we went to go to sleep, one of our beds was missing the duvet, that goes inside of the cover and one of the sinks in the bathroom when you cut on the hot water on water there was water dripping out from under the of the cold side faucet and the light in the makeup mirror did not work, but I was still able to use it. For $500 a night all the rooms should be checked out before signing off that it’s ready your guest. Overall we loved our experience very cool place to stay. Pretty much the only thing my husband complained about was how far it was to walk to our room once we got off the elevator, all of the staff was very pleasant and our room was very clean just had the few issues within our room. We are not drinkers per se. It was nice to have the bar on the same floor as we were staying on. We love the bartender we had Saturday night. She kept us entertained. My Husband got one beer and I really didn’t know what I wanted to order just told her I would like something with Malibu and she said I got your back. I’ll fix you something really good and she did we enjoyed her company very much, and some of the other couples that sat near us as well. We love setting out on the balcony looking into Bass Pros store & watching the elevator going up & down and seeing the fish & . Cool experience riding the elevator to the top of the pyramid we got up there right as the sun was setting the veiw was so beautiful.

Valet parking, wonderful rooms, complimentary snacks and water, very comfortable

Everything was excellent

Homey feel and very cool

It was a great experience. We had lots of fun. Rooms were great

It is such an experience this hotel, l loved. The room is big and with a nice balcony etc. Everything was great! Just a little bit too expensive, in my opinion.

Paying a little bit too much

Easy to find, good parking

It’s very unique! They offer a free shuttle service to downtown area! We loved that & so nice to not have to find a parking space!

Our room was not ready on our arrival. It was 5pm before we were able to check in. You already can’t check in until 4pm & check out is 11am! It did seem that maybe they were short staffed. Which I can understand & would have made a huge difference if they would have offered us something for the inconvenience or at least apologized for the late check in!

Breakfast was good and location of was in good location also. I’m a smoker so it was convenient

More doors to access the patio. I’m a smoker had to walk a long way to the patio from my room

The Big Cypress Lodge is a beautiful facility! I love the rustic feel. It is also right in the heart of Memphis, 5 to 10 miles from almost every main attraction! My family and I decided to do a vacation trip to Memphis this year. We had a blast!

The shuttle did not go out as far as I wish that it did, especially since Memphis is such a tourist city.

The breakfast was wonderful and the staff were very friendly.

Room was spacious, bed and pillows were comfortable, shower was great, tub was great, etc. It was expensive, but an experience my family really enjoyed. We felt safe, our vehicle was safe, and the transportation provided downtown was very convenient. (I do wish we hadn’t been doubled up with another group in both our drop off and pickup, though.)

It’s a little pricey. It would be nice to get a discount on shopping and dining while staying there.

Amazing room overlooking the interior of the hotel which is a massive lake of fish and shopping centre. We sat on the rocking chairs outside and watched the fish and people. The shower was the best I have encountered in a long time finally some pressure and space! The room is spacious and comfortable.

Dining options are limited as there always appears to be a queue to get to the lookout which we didn't do as the 30min wait didn't seem worth it. The bar has limited options of food so we had to eat at Wahlburgers twice.

More exits to outside the building would be great. It’s a long walk from room 344 to the exit of the hotel.

The views

Everything

Nothing

Great rooms and staff! Good location and magical views of Memphis!

Food was a bit disappointing. Lookout restaurant very expensive, although big portions, were not great quality. Rolls but no butter, no sweet potato fries ready for early dinner, pasta dish very basic and way over priced. Breakfast was good value, but the whole breakfast experience could be improved on like other hotels. Only disappointing thing in room, TV signal was rubbish!