Big Cypress Lodge, Memphis

It’s very unique! They offer a free shuttle service to downtown area! We loved that & so nice to not have to find a parking space!

Our room was not ready on our arrival. It was 5pm before we were able to check in. You already can’t check in until 4pm & check out is 11am! It did seem that maybe they were short staffed. Which I can understand & would have made a huge difference if they would have offered us something for the inconvenience or at least apologized for the late check in!

Breakfast was good and location of was in good location also. I’m a smoker so it was convenient

More doors to access the patio. I’m a smoker had to walk a long way to the patio from my room

The Big Cypress Lodge is a beautiful facility! I love the rustic feel. It is also right in the heart of Memphis, 5 to 10 miles from almost every main attraction! My family and I decided to do a vacation trip to Memphis this year. We had a blast!

The shuttle did not go out as far as I wish that it did, especially since Memphis is such a tourist city.

The breakfast was wonderful and the staff were very friendly.

Room was spacious, bed and pillows were comfortable, shower was great, tub was great, etc. It was expensive, but an experience my family really enjoyed. We felt safe, our vehicle was safe, and the transportation provided downtown was very convenient. (I do wish we hadn’t been doubled up with another group in both our drop off and pickup, though.)

It’s a little pricey. It would be nice to get a discount on shopping and dining while staying there.

Amazing room overlooking the interior of the hotel which is a massive lake of fish and shopping centre. We sat on the rocking chairs outside and watched the fish and people. The shower was the best I have encountered in a long time finally some pressure and space! The room is spacious and comfortable.

Dining options are limited as there always appears to be a queue to get to the lookout which we didn't do as the 30min wait didn't seem worth it. The bar has limited options of food so we had to eat at Wahlburgers twice.

More exits to outside the building would be great. It’s a long walk from room 344 to the exit of the hotel.

The views

Everything

Nothing

Great rooms and staff! Good location and magical views of Memphis!

Food was a bit disappointing. Lookout restaurant very expensive, although big portions, were not great quality. Rolls but no butter, no sweet potato fries ready for early dinner, pasta dish very basic and way over priced. Breakfast was good value, but the whole breakfast experience could be improved on like other hotels. Only disappointing thing in room, TV signal was rubbish!

The property was super clean and felt like you were really in a log cabin.

The pillows are not comfortable.

The room location looking over the Bass Pro Arena. The Room Balcony was really nice..

The TV cable not operating properly. No sanitizing in the workout gym. Sink in the bathroom not draining properly.

Beautiful, unique, love the bathtub!

Needs upgrade in appliances for the price paid. Specifically, tv didn’t work well, coffee pot, iron and board.

Very comfortable rooms.

Everything was a little too "artificial." Was expecting more of a real outdoor feel. Also our balcony had a view into the Bass Pro Shop (not outside). And everything closed early, including the on-site food & entertainment.

The hotel has been done very nice. The rooms where lean and bed comfortable. We had a large bathroom with shower and large bath. Our balcony looked out onto the shop, over the fish pond.

The hotel bar only service drinks in a plastic cup. When ordering a nice glass of wine there I don't want to drink out of plastic.

Clean friendly fun

Nothing everything was absolutely nice

Staff great and the hotel in which we loved.

Not enough time to stay longer

Rooms are beautiful and very clean. Bathrooms great, with nice big tub. Complimentary snacks in room a nice bonus and front desk staff were great!

Lookout Restaurant not worth the money and wished they had more food options for hotel guests only.

The atmosphere is amazing

The recepcionist was antipatetic, clearly she does not like her job. It's a pitty because the hotel is fantastic but have this first impression ruins the magic of the place. It's our second time and the first time we had the same unwelcome treatment.

Loved this stay its beautiful with so much to offer one night wasn't enough!

An amazing experience

It was very different to your usual hotel but in a very good way amazing views

For the price, the standard of cleanliness should of been higher . Found bits of old bandaid in shower and room and cobwebs hanging from wall furniture and bad tv signal

Loved sitting on the interior balcony! Loved the elevator and the bar up top! Enjoyed the room!

Not sure it was worth the money but it was a great experience. The Whalberger restaurant was slammed and the wait staff wasn’t great.

Breakfast was great at Wahlburgers. People were friendly and helpful. Room and bathroom was great! View from the the top was spectacular.

Food at restaurant at top of pyramid was ok to good. Pricey. Staff was great. TV in room glitched the entire time, possibly signal issues. Noise after shop closed that lasted about 2 hrs.

The room was incredible, and the amenities in the building were fantastic. Much more than just a hotel

Meal prices in the lookout restaurant were a lot for what you received. Also for the price we paid for the room it would have been good to have breakfast included. Despite this we loved every single minute.