Stock Exchange Hotel, Manchester

The staff were very helpful especially Nigel, who was friendly and welcoming and very wise, due to his extensive experience in hospitality. Tender restaurant was excellent and Sterling bar downstairs had a large selection of cocktails to choose from.

It was a little noisy at night, due to its central location.

This is a centrally located hotel but in narrow streets, as you’d expect for the price it is very clean and the rooms are large, comfortable and well appointed. The concierge staff were welcoming, helpful and friendly. The breakfast was first rate- probably one of the best I’ve had in any hotel.

Parking is restricted so I used the valet option which is expensive but this is just a niggle.

The building itself is beautiful and very unique

Nothing

Everything was perfect

The staff abd accommodation were very good, excellent location

Clean, comfortable and breakfast was fabulous

Wonderful welcome, and a glass of champagne. A beautiful room, spotlessly clean & with all the facilities you need (and some we should have but we didn’t like a yoga mat!!). In a great central city location. With a lovely bar in the stunningly restored trading floor & not silly drinks prices.

We were on the first floor & there was just a little road noise first thing in the morning but what do you expect in such a centrally located hotel

This is the second time my husband and I have stayed. Everything about this hotel is stunning. Most importantly, the staff. There is one particular member who stood out from our visit on June 24 and February 25 - Deepak. He is such a treasure and asset to the company. He remembers such small details, which is remarkable considering the number of guests that stay! He always has a smile on his face, and it's just such a pleasure to talk to. The owners of this hotel need to look after him for sure! Thank you for making our stay a joy.

Nothing

Staff were lovely. Great location. Complimentary champagne on arrival. Bed was very big. Lovely breakfast.

Not enough room in the shower in the room we selected. Pretty hard to not get your hair wet. Didn't find the pillows as comfortable as I expected, they didn't feel supportive of my neck and shoulders. Carpets in and around the hotel need a clean, especially outside our room. Iron in the room wasn't the best. Prices of snacks/mini bar were high. I would have expected the snacks at least to be free of charge due to price of the room. Stayed as a gift for my husbands birthday so expected a bit more of a welcome. The complimentary champagne was lovely but I believe this is what everyone gets. Would have been nice to have an extra glass or some form of extra without having to pay additional (for example room decroations/flowers).

This is my second stay and it’s my favourite hotel in Manchester. Best location, fantastic staff and lovely hotel. Rooms are lovely and spacious. Great amenities. It feels exclusive and definitely 5* !

The room on my first stay was a lot nicer than the second, this time the room felt slightly tatty in places. But that is the only thing that could’ve been improved slightly.

Wonderful hotel, set in the old stock exchange. Every effort has been made to retain the original features and it has sympathetically been converted to an amazing hotel. You are greeted with a glass of champagne on arrive, and literally nothing is too much trouble for the staff. Our room was amazing with a wonderful rain shower and the bed was so comfortable, we slept really well. Breakfast in the restaurant was superb, my only regret is that we couldn’t stay longer!

Nothing!

We love staying here - we stayed in the junior suite and it was lush!

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The hotel was stunning, staff couldn’t do enough for you

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So nice to be waited on,and everything was cooked to perfection

Stunning place to stay. Exceptionally clean and comfortable room. Staff were lovely and we were given welcome drinks on our arrival. Breakfast the next day is also a must. We will be back.

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Attractive building. Good location. Professional staff. Comfortable bedroom. Very clean.

Lack of a traditional bar/lounge area. Disappointing ‘sharing’ menu in the restaurant - certainly not any use for a vegetarian & a carnivore dining together.

Room 107 was very noisy outside with vehicles.

Perfect

Nothing

Beautiful property. Lovely friendly staff. Comfy rooms. Amazing location

Liked it all .

Everything. Quiet classy haven yet in the centre of Manchester.

General feel of luxury well supported by the staff

Dropping off luggage was difficult whilst building works are on going in the city

Great location and fantastic rooms. Great place to stay in the middle of Manchester.

Beautiful building tastefully decorated. Very clean and comforting rooms .staff very friendly and welcoming. Great location for exploring the city .

There could have been more choice at breakfast. Lots of fancy dishes but not enough traditional fare eg.Omelettes, boiled eggs, more choice of items on toast, different breads,fruit yoghurts,.

lovely venue and staff are absolutely fantastic. won’t hesitate to visit again

Beautiful hotel

Absolutely stunning hotel!. Modern, clean and the Staff are so helpful and welcoming.

Whats not to like.

Location. Interior design. Breakfast

Restaurant taking hiatus for dinner

The staff were superb and couldn't do enough for you. They were so friendly and helpful. The welcome drink on arrival was very welcome indeed! The breakfast was superb and of very high quality - the best breakfast we have had in a hotel! The 'Jo Loves' toiletries in the bathroom were lovely also.

I felt the room was very small and the mattress was hard and sloping down towards your head which was annoying. I expected the bed to be really comfortable but was disappointed. The climate control pad in the room was complicated and you couldn't seem to alter the temperature or just simply turn it off! The control pad stay lit all night which affected sleep. Both myself and my husband hardly slept. Also, we stayed on a Monday evening and the hotel bar was closed which was disappointing. I have never stayed at a 5 star hotel before where you are unable to visit the bar no matter what night you stay. As this was an expensive hotel to stay at, it is only for these reasons that we have marked it down from excellent.

A lovely welcome by the staff who were very helpful and friendly. The room layout and facilities were superb. The location was excellent for the main shopping areas.

A slight bugbear was that the maximum temperature of water is set far too low, meaning it was impossible to have a bath that was hot enough. I also felt that the mini-bar prices were too high by far.

Spotless adequately equipped rooms. Warm and friendly staff who seemed genuine in wanting you to have the best time in the hotel and Manchester. I liked being told about the history of the hotel. I definitely would go back!

Nothing as I liked it all very much

Bar

Welcome glass of champagne with flexibility when you have it. Helpful staff & very clean & well serviced room. I was concerned initially that it’s now a Marriott & that it might not be as good but it was just the same.

If you don’t like noise you’d have to ask for a quiet room as there’s street noise and what sounded like a generator at the front as it’s in the town centre.

Very good location, friendly staff. Stylish and clean.

Very spacious & clean. It had a lovely aroma on entry. staff were exceptional, couldn’t fault anything.

Bed and noise one room

The WiFi in the room seemed to work only if the TV was on. This stops you browsing in the middle of the night.

Smelt gorgeous, clean, lovely staff.

Beautiful hotel , lots of historical aspects. Friendly staff, liked the cocktail lounge and we ate in the restaurant which was very good

All good

Everything. The service from the minute you arrive is second to none, the staff cannot do enough for you. The breakfast and evening meal was fantastic and would go simply to have a meal in the restaurant. The rooms are beautiful and so relaxing that you would not think you were in the centre of Manchester.

Nothing not to like.

Design of hotel was fab

The restaurant was a HUGE let down - as a Michelin star restaurant we had big expectations - hugely disappointing tasting menu - really poor experience

Great location.Nice touch of welcome drink, past years also ga e you a mince pie with drink which was a lovely touch.No mince pie this year I did tell staff.

Mice pie with drink as welcome

Beautiful rooms, fantastic location.

Restaurant was closed. Disappointing for December. We were in room 307 & the noise from a generator type appliance outside ran all night. Hardly slept. Beautiful establishment, just not so great this time.

Stunning hotel with beautiful decor and the most attentive staff

Pillows weren’t great personally

Fabulous location and helpful staff

Excellent staff Are at the tenders restaurant which was outstanding

Nothing

Absolutely loved the interior design details. The welcome glass of champagne set the right tone on arrival! Our bedroom was spotless - great house keeping. Lovely staff.

The hotel was very well presented, and the fragrant smell within the lobby was a nice touch. The blackout blinds in our room were fantastic, and the bed was soooo comfy

Nothing

Staff were great.

Breakfast took way too long

We came for a wedding anniversary for 30 years and they made us feel very special .We had champagne on arrival and was told that we had been upgraded what a surprise.The hotel is beautiful and to the highest standard the room was amazing and had everything you can imagine.The location was also great near every thing.what a wonderful memory for us staying here

Beautiful building and architecture