Kimpton Clocktower Hotel, Manchester

Everything

The price

Amazing historic building! The room was so distinctive, everything looked gorgeous and the staff were very friendly. Definitely want to go back.

Great location and beautiful building

Short staffed for checkout

Olde world atmosphere but modern amenities . Dog friendly which is a big plus for us.

I liked the historical nature of the hotel Its mix of classy vintage and modern . Helpful and experienced staff .

The train noise

Vey attactive building, centrally located in Manchester. Comfortable room with good facilities

Amazing room

Nothing it’s beautiful

Great choice of food .

I should have requested an accessible room due to my disability but that was my error

Location just across the road from Oxford St station

Nothing

The room was perfect! The little touches, such as the yoga mat and bath salts, were very much appreciated — I’ve never seen that offered before. The social hour was also a lovely addition. I have several food intolerances, and breakfast was catered for thoughtfully and without any issues. The staff were extremely friendly and helpful throughout our stay. I booked this for my partner’s birthday as we were attending an event at Co-op Live, and we had a truly special couple of days. I highly recommend this hotel.

There was nothing that I didn't like...apart from having to leave!

Stunning features and gorgeous room

The hotel is in the perfect location, staff very friendly and helpful, the room was beautiful decorated, clean & comfortable. The breakfast was extremely good.

Excellent location for the venue we were going to, room was very clean and spacious, the bed was comfy and we slept really well. A beautiful hotel that took our breathe away, would definitely come and stay here again.

The architecture and the history of the building

Beautiful building, beautiful room. Loved the restaurant and perfect location for Train station and Theatre.Staff were lovely.

Our room overlooked the railway line and I was kept awake all night with passenger and freight trains, despite using ear plugs. Would stay again but just request different location for the room.

Location was great, staff was super nice

I liked everything

Our stay was very comfortable. The building very impressive. The location is good. Must acknowledge the staff member "Paul the Painter" who shared with us, his knowledge of the hotel and the historic facts, which otherwise we would have missed.

Breakfast on the Sunday morning was disappointing. The queue was long but tables were empty, even after asking for items that had run out to be refilled, they weren't. There was no obvious information available about services within the hotel, including WIFI, breakfast times etc. We kept having to ask at reception. The much appreciated complimentary afternoon drinks could have been missed!

Great buffet style breakfast in a lovely dining area.

Central and easy to get around the city from

Location, decor, staff

Pillows on bed not comfortable

A beautiful, historical hotel situated in the city centre.

Front desk staff and cleaners were lovely and very helpful . Breakfast staff very extremely unfriendly and unhelpful, reluctant to take orders from the table especially from children requesting hot croissants.

Absolutely beautiful building inside and out. The staff were very welcoming and helpful. The room was spotlessly clean and had everything we needed. The beds were really comfy and clean. The TV was nice and big, with lots of channels. Latest checkout we've ever experienced at 12pm! Perfect for a lie in after a busy night out on the town.

Room service was quite pricey, low quality and took a long time to arrive (40 mins). The room was right next to a noisy pub, so it was hard to sleep with the music and shouting, but that can't be blamed on the hotel itself.

Beautiful building, friendly and helpful staff.

The room (with 3 external walls) wasn't warm enough. Even having the heater on all night we still needed an extra heater and duvet.

Location, upgrade on arrival and honoured my low level request. Staff efficient & very friendly & helpful. It was good value for money and would stay again.

I loved the location, close to everything. The design and relaxed atmosphere.

Maybe just me ...i am always cold but even with the heating on i felt a little cold.

The breakfast was absolutely delicious! I loved everything on offer, in a beautiful setting and with such great service. Bringing a proper pot of tea to the table is perfect! Thank you Loved the yoga mat!

The room needed a proper tea/coffee station to make that a bit easier but the provisions were perfect. I would also like a separate light switch for the doorway - without all the main lights coming on.

The hotel is very special and full of history, it looks magnificent, you are staying somewhere special when you stay here. The staff are very nice.

Everything

It has real character, many of the original features are incorporated into the rooms and the public spaces. It makes for a real eye catching space and the staff are fantastic, a credit to the company.

Nothing, it was a very short but happy stay.

Fabulous hotel with amazing aesthetics. Rooms were perfect: large, clean and comfortable. All staff encountered were friendly and helpful. We didn't dine there so I can't comment on the evening meal but the breakfast was delicious with plenty of options available. The location of the hotel to the station and the theatre was perfect.

I can't fault anything

Location is good

Toilet wasnot flushed efficiently

Bathtub and robes

Nothing

Everything

Nothing

Beautiful building, great bar and restaurant and excellent location.

Lack of car parking.

Bathroom is new and good, Hotel atmosphere is special,

Breakfast could give more options, windows are bit dirty and old , reception staff could new more info about Manchester and attractions.

It's gorgeous & relaxing

Nothing

location and roots and high ceilings

Beautiful entrance and foyer/reception. Stunning building. Good breakfast - self service plus you can order egg on toast from the kitchen for no additional costs. Excellent customer service across the stay from several of the team (special shout out to Gabrielle who was a superstar!) She found us another room and moved us within about an hour of my request. She also went to the old room to collect my partners pajama shorts he'd left behind (which was embarrassing!) but she was professional and friendly. The new room was so much better than the original. Lovely products, robes and slippers. Bed and pillows comfortable. Complimentary snacks and a bottle of water and milk.

For £555 for 2 nights, the rooms at that level are pretty standard and not at all what was advertised on booking.com. I've stayed at the Blythswood in Glasgow, another IHG hotel which was fabulous. We were visiting for my partners birthday treat and were very underwhelmed. The room was in the roof so felt dark, dinghy and a bit shabby. The wardrobe door didn't open properly as it was restricted by the bedside cabinet (& had chunks out of it from previous guests) and it was generally disappointing. However, after voicing my concerns, they turned it around due some excellent customer service. Security definitely needs tightening up. They had mentioned they'd had some issues recently however even though there is a key card security panel in the lift to access the rooms, they are not needed so you can wander around from the street, in the lift or stairs and go on a rampage. So it doesn't feel safe, although they have chains on the bedroom doors for when you're inside. .

Beautiful room and extremely helpful staff!

N/A

Historic building in the part of the cry we needed. Staff professional. Buffet side of breakfast as good.

Breakfast quality (cooked) was only adequate for a hotel of the price

Beautiful building with very impressive architecture, don't use the lift, take the stairs....it'll blow you away.

Cooked breakfast was 5/10. It wasn't worth the £20 odd pounds and was lukewarm, scrambled egg was watery. The young waiter was rushed off his feet and forgot my coffee. Lots of supervisors but only one grafter. The hotel room windows were filthy and the noise from outside way too loud...need better sound insulation of the windows.

The whole experience was amazing, to stay in such an iconic building was a privilege.

I came back in the evening not at all late,the door security where quite intimidating even when I proved I had a room

Amazing venue, nice atmosphere very convenient near Oxford road station. Lovely products in the room and I felt very accommodated to if I was to forget anything.

Lovely building, quirky due to its age but fab architecture. Grand and spacious rooms, modern but still maintaining traditional style room amenities (coffee, drink and snacks) are a nice touch. Breakfast is varied and tasty. Service is friendly. I was there for an event and it was great too

Nothing

Location

Liked everything

Spacious room. Comfortable beds. Nice toiletries. Plentiful hot water. Excellent gym. Internal decor of main spaces including the entrance hall, dining areas etc were very grand and Victorian.

Some corridors seem a little dingy but I’m probably being overly critical.

The decor of the hotel was very nice, the room was very spacious and comfortable...especially the bed and pillows provided

The noise from the street and trains passing close by

Upgrade to a lovely room. High ceilings

Nothing

Hotel very close to the train station. Room was comfortable. Architecture of the building outstanding. Great cocktails before the loud chatter started.

We booked a table at the restaurant in the winter garden however there was a conference happening in the hotel. We couldn’t get to the bar to order further drinks. Also once seated we couldn’t hear each other speak. If the hotel would have told us there was a conference we would have booked a table at a different venue.

The staff were amazing, the room was good for the amount we paid, it would have been better to be able to open the windows and also it could have done with a light switch on the RH side of the bed, but these are small issues. the coffee and tea tray was very good, so all good in the room. The building is stunning and more information points aroud the public areas telling us more about its history , and the "ghosts!" would really add to the experience. The breakfast was excellent and great value for money. The team were "super" helpful and friendly.

One criticism, I get having a DJ on some evenings, but on a Sunday night? it could have worked better if the vibe was more chilled and relaxed, the DJ was playing for herself, too high energy and party feel to what was effectively an empty bar, she should read the room.