Kimpton Clocktower Hotel, Manchester

Amazing just amazing

They didn’t have any Prosecco only champagne

Semi-regular visitor here. It's a stylish, impressive hotel in a beautiful building. Reliably pleasant staff, usefully dog-friendly. Good, close parking options. Plenty of fun stuff in walking distance. Restaurant/room service is unexpectedly good.

All good really. You probably don't want the smallest room though.

upgraded to a bigger room because ours wasn't ready and it was very room walk in wet room excellent

we found out after our stay that a friend ordered a gift for the room which we didn't receive may have been because our original room was changed not sure . This was disappointing for them and us

Beautiful place and hotel

Little bit noisey with parties clattering around the hallways all weekend

Classic / traditional

Location

Room a little cold but they had a plug in radiator

Everything… the building is stunning. The rooms are spacious and comfortable, staff very friendly, helpful and welcoming.

Nothing everything was perfect

Beautiful building. Room was lovely.

Bedroom too hot!

The hotel is very nice and the location was great, as the reason for our stay was theatre, just next door

Even though we stayed on the 4th floor, we could still hear the trains/trams.

Room and things in the room were great

My parents stayed here as a gift for me. They loved the friendly staff and the decor and comfy bed. Also the choice at breakfast and the lunch.

Some noise from the rail line nearby but also my dad enjoyed seeing the trains! Hard to close a window that had been left open.

We loved the ambience of check in, staff were pleasant and efficient. Room and bed very comfortable. Bar area was comfortable.

The bar area was very popular and became very busy in the evening.

Good size room and amenities in the room were good also. The building had a nice vibe in terms of decor and staff were very nice. Free happy hour drinks is a great idea and the location is excellent. Cocktails at the bar were top notch and the check out staff offering water is a nice touch. There is lots to like about this hotel and you have a good formula.

Don’t particularly like being told to make a £50 down payment for hotel spend at check in, I mean what is that about really. Bath very small and breakfast was decent but didn’t deliver on certain aspects. The empty spaces leading to the room (not the corridors) looked a wing of a prison. We enjoyed the stay though and may be back, but honest feedback is important, overall lovely hotel and staff.

Lovely comfortable, warm room and with free tea, coffee and snacks which were much appreciated.

Excellent location for the Palace theatre

Some of our food came out cold

Magnificent architecture! A stunning place to visit. Comfy rooms, good tea tray and snacks. Firm beds. Baths. Central location.

Rooms noisy - not from outside but the doors to the 2 rooms adjoining mine had zero sound insulation. They looked lovely and authentic but I could hear every word, cough and f@rt from next door on both sides. It was unnerving.

The staff were exceptional, friendly and helpful. The building is beautiful, I only wish our stay had been longer to give us time to explore it. The rooms were lovely, bed was comfortable with proper pillows. The breakfast was superb with plenty of choice. The hotel doesnt have parking but the NCP is 2 minutes walk away and can be paid for at the hotel on check out so really easy. We loved the hotel and will definitely stay here again when we visit Manchester.

Loved everything about it.

Fabulous Sunday lunch in The Refuge. Breakfast very good too.

Breakfast was everything we needed and there was one member of staff who was the most friendly and helpful.

Nothing

It was all great. We really enjoyed out stay. The complementary drinks on arrival was a huge perk. I did have to wait quite a long time for my gf toast in the morning. However, generally it was a great stay and we would stay there again.

No gf sausages. Had to wait a while for gf toast.

Room was clean and comfortable. They host a happy hour each day which was a nice surprise. Great location and staff are really friendly.

Everything was great!

The staff were so welcoming and accommodating. We arrived earlier than check in looking to drop our bags off but they checked and a room was available so they let us check in early which was amazing. Milk was provided within the fridge in the room; we went down to reception to enquire whether they had any milk alternatives and the gentleman at reception came up to the room and hand delivered some a short while later. Going above and beyond. Would highly recommend and will be booking to stay here again in future!

Breakfast fabulous, good attentive and cheerful service, liked the animal friendly aspect for other guests (we did not bring an animal ourselves) Bed was enormous and super nights sleep, large room, black out curtains good. Great hot shower. Architecture fabulous

Had to hunt for cups initially but they were in the wardrobe. maybe a note to say where they are next to the coffee machine? Otherwise very little to complain about!

Beautiful building, close to transport links, was travelling from Glasgow for work and short walk from Oxford Road station and bus links right outside to where I was going. Breakfast was outstanding, lots of options. Staff were very helpful and was able to leave bag at check out to go do a few things before train.

The room was fantastic, bed was comfortable and facilities were excellent (loved the snacks!)

Air conditioning was a little temperamental, but didn’t impact hardly at all.

Brilliant hotel, room and service. Breakfast lovely

Nothing at all

Design was amazing

Nothing

Decor was lovely. Room was very cosy and welcoming. Bed was fantastic. Staff were lovely, friendly and helpful.

The lift is in a poor location. Not a quick fix I know, but from checking in, you have to walk up some stairs, then back down more stairs, then up another set of stairs and through the side of a bar. The lift also felt a little unsafe but nothing too worrying.

Vintage feel, location colour schemes

Nothing

Customer service The rooms The ambience

Nothing

We had an amazing stay. The room was beautiful and the hotel itself is spotless. All of the staff were so kind and helpful. We had a slight mix-up at the start, but it was sorted within minutes with no fuss at all. A special thank you to Kate on reception, who was incredibly helpful and full of great information. We’ll definitely be back!

Wonderful building! Staff were superb too

Nothing

Architecture

Cold food at breakfast!

It was an impressive building, staff were exceptional and breakfast delicious

The room was cold at nighttime but staff supplied an additional quilt when we raised our concern. Nothing was too much trouble

Beautiful building inside and out. Great place to meet and dine. Loved everything about it.

Nothing!

It’s unique- surroundings and atmosphere is fabulous Gym is great as is the bar and restaurant

It was a bit cold in some parts of the building

Beautiful building and exquisite room and amenities

Nothing to not like

Overall, the Kimpton Clocktower delivers on both style and substance, with a team that clearly cares about guest experience. Thanks in no small part to Sophia, this stay felt memorable and effortless. I wouldn’t hesitate to return and would highly recommend the hotel to anyone visiting Manchester.

Nothing

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Fantastic staff and a beautiful hotel. The building is amazing.

Right next to the train station which was really handy beautiful hotel, the room was lovely and clean

Restaurant menu wasn’t great not really to our taste

Close to station and city centre

lovely hotel. we really liked our room,

not having parking made things challenging,

Beautiful building. Very comfortable room. Right by the train station.

It would of been lovely to have a view, but I think that was probably over our budget. I was lovely and warm but my daughter was cold, it would be good to have extra blankets in the rooms.

The room originally booked was a little small .. we spoke to reception who were excellent and they upgraded us to a room with a larger bed .. the room was exactly what we needed .. Breakfast was busy (to be expected) but staff were great and the food excellent ..

there was nothing .. the service was great .. the room good and the food excellent .. location was also good for what we needed

Beautiful building, staff were nice and room was good.

People cleaning and moving things early in the morning struggled to get a good night sleep

Great breakfast, efficient and friendly staff.

Nothing

Large rooms and beautiful design.

Water pressure.

Fire alarm test that noone told us about. NOT ok!

Prime location, majestic and amazing hotel

We stayed in a king suite and the room was extremely cold.