Kimpton Clocktower Hotel, Manchester

The interior of the hotel is absolutely beautiful and the staff were very helpful and inviting. The bar and restaurant area was also very enjoyable.

The hotel rooms themselves are a little dated. The ceilings were sometimes slanted which made it hard to stand up in the bathroom and the shower.

Beautiful building great bedroom and bathroom. All immaculate. Staff excellent throughout.

Breakfast was good but would have liked some salmon and cheeses

Amazing place and staff were amazing even down to the maintenance guy that got my son a packet of sweets for been a city fan

The roon and bed were excellent. The breakfast wasn't great. The food apart from the hash browns wwre lukewarm. The breakfast wasn't worth the money. Location wise is great. Very close to train station and other amenities.

The breakfast should have been better. Preferably hot to eat.

Great location, friendly staff, good selection of breakfast foods.

A bit more attention to detail when cleaning wouldn't go amiss. The metal light fittings had a noticeable coating of dust. Not too keen on the frosted glass door to the ensuite bathroom. Probably fine for a couple, but both myself and my daughter would have prioritised privacy over natural light. A simple curtain, or set of blinds fitted to the door would eliminate the issue entirely.

Hotel decor was unbelievable.

When I booked the room, the amenities section on the description of the room stated that the room had a bath. This turned out not to be the case.vthere was no bath in the bathroom. If I had known this at the time of booking, then I would not have booked the room. It was a busy bank holiday weekend, and there were no other rooms with bathrooms . That being said, the room was beautiful and very spacious

See above

Lovely hotel with friendly and helpful staff. Excellent rooms

I liked everything

Beautiful period property but with modern experience. The little lady cleaner operating in refuge bar toilets was so hard working and deserved such respect. My wife and I experienced her (what we felt was her manager) talking to her derogatory at one point. She is a good representation of the hotel

There’s nothing to not like about this hotel

The location is good lots of places to eat and drink close to theatre and public transport links . The breakfast was very good with lots variety for continental and full English breakfast.

One of the double glazed windows was broken and let in sound from nearby train and street .

Great location for our needs and ambiance of hotel and architecture is beautiful

Nothing

Excellent hotel in every aspect, great location and the best staff. Special call out to Gabriela in reception for making our stay extra special.

n/a

On entering the hotel we were knocked out by its astounding architectural beauty. The staff were very helpful and polite in fact it was a perfect welcome. On the way to our room again we noticed what a beautiful old building this was and how well it had been looked after. When we opened our room door it had a WOW effect. After unpacking we went for some late lunch and upon our return to the room found our PJS had been folded and placed on the bed with a chocolate on each pillow, a lovely little touch. We then called in at the hotels "Refuge" bar. We were greeted by a DJ playing 70s funk. The music was not too loud that we could not have a conversation and the bar itself was a place I could spend many an evening in. After we returned from our concert to our room we enjoyed a great nights sleep . Considering it was in the city centre and next to a tram track it was very quiet. Breakfast was fantastic with a wide choice of cold and hot food. My wife had fruit and I had a bacon butty a great end to our stay there. We are already planning a return trip there.

Everything was great

Stunning decor, clean, hotel bar for a more chilled night. The breakfast was worth the money

Luxurious and historic but still amazing

Beautiful hotel, very sympathetic to the history of the building and architecture. Amazing room with super high ceilings. Stunning decor, great staff and good breakfast!

Everything! The welcome from the staff, the room, the building is stunning. Location was perfect for Theatres and not far from trams at St Peter's square. Even checking out staff were so pleasant and professional.

Nothing

Gorgeous, characterful building, comfy, clean room with nice, well thought out extras. Staff were friendly and helpful. Breakfast good quality.

There was nothing I didn’t like about the property, I have stayed there before and definitely would do so again and again. This time there was a small glitch with our room. It was one side of a locked door to an adjoining room, both are usually used as a family suite. We could hear voices from the other room via the door which disturbed our sleep. On check out, the staff member I mentioned this to, took note and added this to my details for next time.

Staff were brilliant nothing was to much trouble & we also got a room upgrade

Nothing

The hotel is iconic, piece of art and history. Location is pretty cool, wider room and the bed was comfortable.

Nothing.

Lovely hotel, great location

Friendly, helpful staff. Bed was extremely comfortable. Style of the hotel was engaging and smart without being stuffy

Staff were exceptional Breakfast was fantastic The buzz in the hotel was great

Service was excellent, facilities amazing

Location and atmosphere

Everything was perfect

Beautiful and spacious room. Attentive and friendly staff.

The shower was not working properly. The breakfast was good, but there should be a wider selection of cheeses and Nutella should be added.

Room, Location, Breakfast

N/A

every thing was top class , it was a pleasure to stay and will definitely be returning

gym was nice and aircon was spot on , the shower room there was fantastic, the rooms ,the beds ,the breakfast, this in my opinion is 5 star all day

The service was exceptional and the facilities and location couldn't be better.

N/A

Stunning and grand lobby – truly impressive architecture and atmosphere Room was beautfiully designed and spacious Exceptionally friendly and helpful hotel staff

Some areas of the hotel (e.g. corridors or elevators) feel slightly dated compared to the lobby Inconsistent service at the hotel’s restaurant Refuge – noticeably unprofessional and inattentive staff over the weekend, while service improved significantly on Monday

The building was beautiful! The room was really spacious and very close to the centre and transport links. Staff were all lovely and very helpful. The bar area was nice and the breakfast was delicious. I was hesitant to stay given there were many reviews noting the noise at night, but we experienced hardly any despite being on the first floor facing the busy road on a bank holiday weekend!

The bed was a tad hard for our preference and I personally had trouble sleeping due to the thickness of the pillows. I mentioned this to the team and within 10 minutes the issue was resolved. This is obviously preference-based, but if you prefer lower pillows and struggle sleeping without one, I would recommend bringing one of your own. I would like to note that this would likely be the case for me personally no matter which hotel I stay in, so should not be interpreted as an issue specific to this hotel. Overall we had an amazing stay and would happily go back!

Everything. Clean and spacious. Friendly receptionist

Nothing

Staff were excellent. The room stunning, facilities amazing

The grandeur

Comfortable room and lovely surroundings.

Nothing.

Lovely lady on reception greeted us. We had a room for three adults, two double beds and there was plenty of space, gorgeous high ceiling with a lovely bathroom. Plenty of pillows, lovely white linen and beds firm enough for me. I could have done with sachets of ordinary coffee. We loved the offer of a complementary drink in the evening thank you, and were served by very polite staff. The hotel reception and breakfast room are exceptional, so full of character. There was plenty of choice at breakfast and cooked lovely. We also appreciated the close proximity of a secure car park and the reduced fee. Will definitely stay again.

Nothing

The decor and grandeur of the building was stunning. There was a very welcoming atmosphere. The staff were very professional, polite and helpful throughout our stay. The food at dinner and at breakfast was very nice and good value for money. Our room was a reasonable size for a one night stay and even though it was in the lower ground floor, it was light and airy in the room and in the corridors. There was a magnificent horse in the entrance hall and an impressive staircase up to the clock tower. Perfectly located for Manchester Oxford road train station. Will definitely stay here again.

Nothing to dislike.

It’s period features

Na

The breakfast was plentiful only issue all the hot food wasn’t very warm

Coffee machine no instructions for usage No instructions for heating

Kimpton Clocktower is a grand hotel with really stunning public areas. Reception staff are very welcoming, helpful and professional - which is an important part of the experience. Our room was spacious and had 2 double beds. Breakfast choice is sufficient and the quality of food is great.

It's an old building and soundproofing is bad - you can hear what people are talking about in adjacent rooms and you can clearly hear traffic and night-time revellers outside. Refuge bar requires some deep cleaning as well.

Excellent service Breakfast was well presented and value for money Complimentary drinks was a welcome bonus

Can’t think of anything

It was just such a beautiful experience being in such a fabulous building.

Absolutely nothing.

just great

only stayed one night

Great location and fantastic customer service, the receptionist couldn’t help us enough and ensured we felt very welcome and special.

Nothing - it was all great!

Very comfortable room, excellent bar and good restaurant. Staff charming and helpful.

The bath/shower was a bit hazardous for an 81 year old (me). It needs a grab handle to make getting in and out easier/safer. Otherwise all good.

It was absolutely stunning! The architecture and decor was beautiful. The bed was also incredibly comfortable!

The staff were incredibly friendly and helpful

It was quite noisy at night, but then it is a city centre location

This is an amazingly beautiful property and I selected it for that reason and its location. But it was the staff -- every single person I interacted with -- were outstanding. I was pleased over and over again when I asked a question or for assitance.

Sorry. Absolutely nothing.

Everything.

Train noise outside.

Exceptional hotel reception hall is beautiful rooms are impressive comfortable surroundings great hotel for a variety of activities

Unfortunately we were upgraded and was appreciated as our first visit the room was impressive comfortable but we found out later the trains are very loud noisy and the building rumbles as it next door literally so last train I think was nearly midnight and next must of been 5am roughly so not much sleep could also do with a fan in the room we did mention this at reception the lady said sorry and hoped we have a safe journey home next time will ask for a different room

Beautiful building