Protur Naisa Palma, Mallorca

Nice rooftop pool and bar, large bathroom, clean and modern

The location. The property was beautifully kept. The staff were friendly and helpful

Wish the bar hours were inconsistent. Some times nice to have a drink when you come late afternoon or have a night cap after coming in from dinner

Beautiful room. Good breakfast. Location was perfect

Rooftop bar closed early. Bartender downstairs mostly unavailable

Really clean, stylish hotel. Great facilities and staff were super helpful . Breakfast was excellent and great location

It was all lovely.

It was clean, comfortable and has excellent and friendly staff. Great location too!

The breakfast room is a little noisy but that can’t be helped.

Very cool spot and location was great. Loved the pool and the spa and gym. Staff were awesome and helpful, very friendly. Loved the room too. Couldn’t hear neighbours either.

Nothing to complain about.

The hotel was perfectly located near the old town. The roof top pool was a plus.

Modern rooms , great breakfast, spa facilities indoor pool . Central location.

Choice at breakfast was good. I had an omelette twice. Roof Bar a plus

People booking the double canopy beds and leaving them empty for most of the day. You should rent these for half a day only and charge more for a full day.

The hotel was of a high standard with excellent facilities like the roof top pool and spa. The location is only a 5-10 min walk to the centre of the city where there are many bars and restaurants to choose from.

N/A

Brilliant stay! Lovely breakfast, bike rental was great. Parking available at hotel for the entire stay which was a bonus! Heard mixed reviews about the rooftop pool and lack of sun loungers but we always got a spot anytime we went. Food and cocktails were great at the rooftop bar/restaurant. Would definitely stay again

Nothing. Great stay

Excellent location, super clean modern facilities, breakfast buffet superb, enjoyed delicious late lunches too excellent value, quiet comfy room, rooftop pool real bonus to relax in afternoons after sight seeing, friendly helpful staff. Would definitely recommend.

All good

Great location, friendly staff and lovely leisure facilities such as roof top bar/pool

Bar area could have a bit more ambience for a night cap

The hotel is conveniently close to the city center and major sights. The property is well maintained and clean, and there’s easy-access private parking for a fee.

Nothing, I’d stay again here

Room on an upper floor was super quiet & larger than we expected for an inner city hotel.

Excellent breakfast, service and location.

Nothing it was great!

The rooms are very nice and super clean. The staff are super helpful and accomodating. A big shoutout to Raol for his patience and support during our stay. Hotel has some nice facilities.

Very limited parking options around the hotel (The hotel does offer parking but was a bit expensive). Other than that, was a very pleasant stay.

From the moment we checked in we were made to feel very welcome. The room on the 3rd floor was large and had both tea making facilities and and a mini fridge. The breakfast was a good mix of both hot and cold food and plenty of choice. The hotel was spotlessly clean throughout and all of the staff so friendly and helpful. There was no noise from either outside of inside ensuring complete rest. The rooftop pool and area was not large but there were enough sun beds for everyone to enjoy. The hotel location was in a side street about 10 minutes from the main shopping areas/bars. Perfect in every way

I cannot praise this hotel too highly. However it's location may not suit some who want sea views and a large garden / swimming pool area but it's position just outside the City wall of Palma make it ideal if that is the priority.

Very clean, modern hotel & good sized room. Staff lovely, welcoming & efficient. Rooftop pool great facility. Very nice breakfast selection.

Nothing.

Great location, friendly staff, clean facilities

Not really

Modern, stylish hotel close to city center with parking opportunity. Nice roof-top bar and pool and the staff was also very kind. Wide range of services (e.g. bike rental). Room was also modern and clean, so I can only recommend this hotel, if you want to stay in Palma and enjoy this really nice city.

Central location and great breakfast!

Small number of beds on rooftop

Great location, helpful staff, breakfast was very good.

The shower in the bedroom was a little uncomfortable in case you want privacy. But we got used it.

This is the easiest hotel to rate ever! 🫶 We LOVED absolutely all it had to offer us! Location: 11/10 Facilities: 11/10 Beds: 11/10 Comfort in general: 11/10 Staff: 11/10 Breakfast: 15/10 (just outstanding - every day we had different foods to try!) Best of Best! 🫶🫶🫶

Very clean, friendly staff and great location!

The only thing I could think of was that the sunbeds weren’t very comfortable. Other than that the hotel was perfect!

We liked everything.

Excellent location, beautiful facilities & friendly staff.

Fantastic location, you can walk to the beach, marina, shops and old town

Bikes we hired were rusty

Very clean, air conditioning great in the hotel lobby and room. The staff were very friendly and helpful. Would highly recommend

Nothing! Was great

Excellent staff - super friendly and very efficient. Very clean. Nice vibe. Spacious room - comfortable bed. Roof top pool very welcome.

View from window not great. Missed not having a balcony in very hot weather. Quiet hotel in the evenings.

We liked the location and the rooftop pool. The rooms were good and well presented.

The sunbeds by the pool were in high demand so sometimes couldn’t get one and they weren’t comfortable (very hard)

Beautiful hotel. lovely friendly helpful staff, comp welcome drinks, rooms were beautifully decorated , spacious & inviting, beds comfortable - loved the robes & slippers & the sun lounger towel provided. Roof top is very nice, a little walk away to the centre of town. Quiet neighbourhood. Just perfect

Modern and clean Great Staff Easy to walk to the center

That you had to pay for a bed at the pool but that wasn’t a deal breaker because there are other options available

The location is great, easy to walk everywhere. The staff are very helpful and friendly too.

The beds are hard unfortunately and pillows flat and limp!

Śniadanko, nice crew

The hotel is perfectly located and only 15 minutes from the airport. We hired a car and staff were so helpful assisting in advance of arrival (on the day) to secure a car parking spot, in a secure underground car park. Not only this, I was in contact all over summer trying to organise plans to help in our engagement whilst staying in Palma. The staff on reception were exceptional at communicating throughout and were so nice on arrival, organising flowers for the room and after the engagement, congratulating us on our return. Could not have asked for a better experience at a clean, perfectly located hotel with staff that the company should be proud of. Thank you all again!

Great location for exploring Palma

Wifi in room was a bit unreliable at times.

Very thoughtful hotel and service throughout our stay. Perfect location and great amenities. One of the best hotels we’ve stayed at.

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Great location Spa area was lovely Staff very attentive Nice rooms

A lbir more choice at breakfast

Great locations and very clean.

Rooms were quite small and limited space around the pool. Limited food options around the bar.

Location was great, staff were lovely, room was great, breakfast was fantastic and rooftop pool was perfect.

The facilities of the property were amazing. It was super clean and modern. The staff were lovely and accomodating

Nothing!

Nice newly renovated

Breakfast was average

Absolutely love the hotel, the spa and the rooftop pool and bar! The bartender always smiling, ready to provide you with drinks (no matter how hot and strong the sun is). Francesca and Angelica were amazing at the reception. The hotel staff was kind of enough to book a cab for us, and to advise us on our trip. We loved it and will definitely recommend this hotel to all our friends and family! Whenever we visit Palma, we will stay here! The bar also has a great prices for the drinks!

Everything was perfect, staff was exceptional!

The receptionist Inma was superb and kind. The location is walking distance to Palma Center

Room noise isolation

The location suited us despite being told it was in the business area. It was within very easy walking distance to main attractions in the city centre.

The limited number of sunbeds which were uncomfortable. However Balinese beds were available to hire at €25 per day.

The cleanliness and the friendliness .

Nothing to report

Lovely hotel and nice spacious rooms, staff were all very friendly and welcoming, always happy to help.

Pool area was always so full you couldn't get a seat at all, people were sat on chairs and moving around the various sofas to make them into beds so hardly any shaded room when we went up there.

Great property and service, in line with the pricing point and positioning.