Protur Naisa Palma, Mallorca

Everything is awesome. The breakfast, the rooftop with the pool, the location, the spa, the rooms, the staff… are amazing. We go to this hotel on a yearly basis since years.

Nothing. Everything is perfect.

Excellent breakfast lovely roof area with heated pool bar cabanas and sun loungers .There is also a smaller indoor pool at the spa area. The hotel is very close to the old town and restaurants all easily accessible on foot.

Nothing

Great location, Staff very friendly and helpful and very clean

Spacious modern rooms, nice pools, good location, friendly staff.

Might be better to have less Bali beds and more sun beds around the pool as the sun beds got taken very quickly

No restaurant, food not available all day, a shame, as everything else was good

Central location, welcoming and friendly staff, well appointed rooms and excellent facilities

Nil

Lovely clean rooms, very modern. Very helpful, nice staff - the ladies who clean the rooms were so lovely!! Gym is small but clean, modern, and has everything you need. A great hotel if in Palma for a few days!

See-through bathrooms!! Why is there not a proper door or a fully private shower?? There seems to be a strange design phase sweeping European hotels which is awful. Doesn't matter who you are sharing with, you should be able to have privacy in a bathroom! Also, the need to reserve a sunbed.

Great for a city break! Second time staying and would stay there again.

Location Rooms Pool area

The staff on reception were miserable

Everything was just perfect! Highly recommended!

Nothing at all!

Lovely clean hotel in great location

Beautiful hotel, friendly helpful staff, fabulous breakfast each day. Great location to restaurants, shops etc

Fabulous breakfast. Walking distance to good restaurants. Quieter than Old Town.

Nothing. - all good

Lovely hotel with great facilities. I was travelling with three friends. The hotel rooms were clean, comfortable and big. The hotel facilities were great - two pools, a library and a couple of bars. Breakfast had a really good range of food, even for our gluten intolerant member! The location is 5 minutes from the old town and 10mins from the cathedral. Really easy to get to from the airpirt with the bus stopping at the end of the road. A great experience.

Nothing I can think of.

Included breakfast was excellent. Facilities were beautiful. The room was modern and comfortable.

The hotel was very modern and clean and in a great location. It has great facilities and the rooftop pool was a highlight. Staff were very accommodating and friendly. I’d recommend to anyone to stay here

Breakfast wasn’t included in our room price, but it wasn’t an issue as there were loads of great breakfast options nearby

Very nice and big rooms. Nice staff and good breakfast.

Its a bit of a walk and nit in the middle if the center

Breakfast was great - lots of choice of both hot and cold food

Staff could have been friendlier

Lovely space Fabulous roof terrace Plenty of seating and loungers Brilliant choice for breakfast Everywhere very clean

Small thing would be I would prefer milk sachet ( not powdered) Would be nice for new water bottle to be provided in room each day

Clean and fresh

Nothing

Great location and a nice quiet room.

Strange to be partly seen from the room in shower. Why cannot there be a normal wall and door in the bathroom?

Excellent roof facilities and not too crowded . Room much bigger than we thought it would be . Very friendly and helpful staff

Why did the Caesar salad I got at the rooftop bar have slices of orange in it ? Very strange .

This hotel is a top rated hotel. The hotel facilities are great. The hotel was clean and well kept. The staff are the best. Very friendly and willing to help with anything asked.

Nothing

Everything. The rooms are so comfortable and the facilities are amazing

Payong 18euros per day for parking is excessive

Good clean rooms, excellent breakfast, nice rooftop pool, great spa

Outdoor pool was freezing

Great location, clean and very friendly helpful staff

There was bike storage.

Not enough storage space in the room

I liked everything about the hotel, the location, staff, breakfast, earth friendly motto, the room, the furniture, the proximity to the center and the fabrica street where nice restaurants, cafes and the mercado located. In short I liked all of it.

There is nothing I didn’t like!

Nice rooftop pool and bar, large bathroom, clean and modern

The location. The property was beautifully kept. The staff were friendly and helpful

Wish the bar hours were inconsistent. Some times nice to have a drink when you come late afternoon or have a night cap after coming in from dinner

Beautiful room. Good breakfast. Location was perfect

Rooftop bar closed early. Bartender downstairs mostly unavailable

Really clean, stylish hotel. Great facilities and staff were super helpful . Breakfast was excellent and great location

It was all lovely.

It was clean, comfortable and has excellent and friendly staff. Great location too!

The breakfast room is a little noisy but that can’t be helped.

Very cool spot and location was great. Loved the pool and the spa and gym. Staff were awesome and helpful, very friendly. Loved the room too. Couldn’t hear neighbours either.

Nothing to complain about.

The hotel was perfectly located near the old town. The roof top pool was a plus.

Modern rooms , great breakfast, spa facilities indoor pool . Central location.

Choice at breakfast was good. I had an omelette twice. Roof Bar a plus

People booking the double canopy beds and leaving them empty for most of the day. You should rent these for half a day only and charge more for a full day.

The hotel was of a high standard with excellent facilities like the roof top pool and spa. The location is only a 5-10 min walk to the centre of the city where there are many bars and restaurants to choose from.

N/A

Brilliant stay! Lovely breakfast, bike rental was great. Parking available at hotel for the entire stay which was a bonus! Heard mixed reviews about the rooftop pool and lack of sun loungers but we always got a spot anytime we went. Food and cocktails were great at the rooftop bar/restaurant. Would definitely stay again

Nothing. Great stay

Excellent location, super clean modern facilities, breakfast buffet superb, enjoyed delicious late lunches too excellent value, quiet comfy room, rooftop pool real bonus to relax in afternoons after sight seeing, friendly helpful staff. Would definitely recommend.

All good

Great location, friendly staff and lovely leisure facilities such as roof top bar/pool

Bar area could have a bit more ambience for a night cap

The hotel is conveniently close to the city center and major sights. The property is well maintained and clean, and there’s easy-access private parking for a fee.

Nothing, I’d stay again here

Room on an upper floor was super quiet & larger than we expected for an inner city hotel.

Excellent breakfast, service and location.

Nothing it was great!

The rooms are very nice and super clean. The staff are super helpful and accomodating. A big shoutout to Raol for his patience and support during our stay. Hotel has some nice facilities.

Very limited parking options around the hotel (The hotel does offer parking but was a bit expensive). Other than that, was a very pleasant stay.

From the moment we checked in we were made to feel very welcome. The room on the 3rd floor was large and had both tea making facilities and and a mini fridge. The breakfast was a good mix of both hot and cold food and plenty of choice. The hotel was spotlessly clean throughout and all of the staff so friendly and helpful. There was no noise from either outside of inside ensuring complete rest. The rooftop pool and area was not large but there were enough sun beds for everyone to enjoy. The hotel location was in a side street about 10 minutes from the main shopping areas/bars. Perfect in every way

I cannot praise this hotel too highly. However it's location may not suit some who want sea views and a large garden / swimming pool area but it's position just outside the City wall of Palma make it ideal if that is the priority.

Very clean, modern hotel & good sized room. Staff lovely, welcoming & efficient. Rooftop pool great facility. Very nice breakfast selection.

Nothing.

Great location, friendly staff, clean facilities

Not really

Modern, stylish hotel close to city center with parking opportunity. Nice roof-top bar and pool and the staff was also very kind. Wide range of services (e.g. bike rental). Room was also modern and clean, so I can only recommend this hotel, if you want to stay in Palma and enjoy this really nice city.

Central location and great breakfast!

Small number of beds on rooftop