Only You Boutique Hotel, Madrid

Very beautiful hotel, super friendly staff and nice location, all day breakfast 😍

The view from the standard room. It makes sense for the hotel to make future guests aware of it. The view from the room is a very important factor for me. I wrote to the hotel in advance, asking for a nice view room. They replied that they would do their best. However, only upon our arrival we were informed that all the standard room have the view to to the “internal patio” which in fact is a technical zone with conditioner and pipes. I mean the hotel is incredible but not cheap. And the “view” for this price is disappointing.

From the moment we arrived we had exceptional service at Only YOU Madrid - the staff were very genuine and professional. One evening we returned to our room only to be greeted by a beautiful surprise celebrating our 30th wedding anniversary and recent completion of the Camino Frances - this was such a unique and personalised experience which my husband and I were overjoyed with.

Not one thing!

Lovely place. Great design, wonderful location in an area in really like. Good staff. Highly recommended.

Some of the rooms have no Windows. Check that before booking

The people working are just lovely. The accomodation (room, common areas, breakfast rooms) are sublime. The food excellent in my mind. The location of the hotel: difficult to improve on.

No authorisation for me to land my helicopter on the roof. 😁🙏🏻

Amazing cosy hotel in an incredible location in Madrid. Incredible service. Beautifully arranged in every detail. Great breakfast.

Gym too small.

The room was confortable but we had to pay an extra for the premium as the basic seemed too small. The Bed was confortable and I liked the decoration. The high ceilings make it look more spacious.

The Gym is too small and it's not inviting. There was some noice coming from the streets at night.

Everything, especially the service

Gym was very small

Location and very nice My decorated

The music very loud

Very good value for money. Best staff and attitude ever in a hotel.

The hotel is gorgeous and the staff at reception were so nice and friendly. We loved the location, the vibe, the design and the generous breakfast. We also liked the bar - great drinks and service.

Nothing really, we liked everything and we will gladly stay here again.

The location of this hotel is fantastic with lots of options for food and drink nearby, but still quiet at night. Our room was large by European standards, well appointed, and comfortable. The hotel had nice touches like a soft-serve machine in the lobby. The decor of the property was quite nice as well!

a rooftop pool would have been nice ;-) seriously though, everything was great.

It was a lovely place to stay and the staff were very kind and helpful. They were late with our room but upgraded us to a suite which was much appreciated.

Just overpriced really.

stuff very friendly, good location, comfortable room with balcony, exceptional design!

decent breakfast however overpriced

The front desk staff are precious and adorable and generous!

Nothing

Excellent renovation of a beautiful building in a sought after neighbourhood of Madrid. Very professional staff, beautiful rooms with amenities. Food at the restaurant was very good with many options and good service.

All

Everything

Nothing

Feels like coming home! Elegance is part of everything they do

Not a huge point but there was water leaking on the otherwise marvellous terrace. Probably from the plants.

Beautiful place with stunning details in interior. Wonderful breakfast with Spanish cuisine and ham, sausages specialities. Also good vegetarian restaurant in the hotel. Perfect service and location

Location,staff,design,facilities all were more than great. Derinitly will come again

Water pressure can be improved

Great location Great breakfast Helpful staff Quiet room

The gym is so small and stuffy that I wouldn’t even consider going. I wouldn’t call it a gym for practical purposes.

Our stay was nice & the hotel was very nice with a great breakfast. My main complaint is that they were unable to ship my sunglasses. We forgot them in the room with a baseball cap when checking out. We contacted them immediately and asked that they send them to our hotel in Barcelona that we would be at in 10 days. They replied back to us that they found our baseball cap but not the sunglasses. We replied that the glasses were attached to the baseball cap so if that was found, then the glasses were found. They replied that they would double check with house keeping. Suddenly, the glasses were found. We asked again about sending to Barcelona. We were told that they would takeover seven days to reach Barcelona and because to the back and forth to locate the sunglasses it wouldn’t make it in time. We then asked them to mail the sun glasses to our home in the United States. We asked if they could be sent by Fed Ex, UPS, DHL etc and we of course would pay the shipping costs. Their reply was that the company they use does not ship to the USA. For a major Hotel in an international city to not be able to ship out of the country was very confusing and fell well below the level of service we would expect from Only you.

The staff was exceptional! The common areas were beautiful and the room was very clean. This was our favorite hotel in Spain. Excellent location with many nearby shops and restaurants.

The hotel itself is in abeautifully restored classic Madrid building. The rooms are gorgeous and with every detail. The restaurant is dreamy and the neighbourhood has all the boutique shops one can ask for. And it is all walking distance from the centre: Plaza Mayor, retiro, etc. Special recognition to Natalia Moraleda, from the Front Desk. Her helping attitude, her positive demeanor and her willingness to always help is admirable. She is really top-notch. She made all the difference from the moment I requested early check-in to help to have my client's room ready and key in hand at arrival. She is truly amazing, one of those staff members that truly make a difference. Gracias, Natalia!

Staff friendliness - English language excellent and willingness to go out if their way to be helpful. Room was nicely decorated with good facilities Cafe was excellent for brunch. Excellent position close to the old city attractions

Room service was limited

loved this boutique hotel - great little bar and also a lounge room to sit and relax. The layout is so unique and beautiful. Staff are so helpful and friendly. Service and accommodation were excellent.

Good quality

Location of the hotel was perfect for getting around. Easy walking distance to everything - museums, palace, parks, shopping, restaurants, markets. I reserved two rooms, one for my spouse and I, and another for a family member. Both were perfect for our needs. Daily housekeeping services was great, and the people at the concierge and front desk were always helpful. All the staff were professional and friendly.

Everything was great. Nothing to complain about

Location , staff, breakfast

Lovely and clean - really cool decor.

Loved it all.

Well located. Fabulous breakfast. Excellent staff

Great location. Excellent hotel with an eclectic feel and interesting bar! Friendly and very helpful staff. Would definitely recommend.

Beautiful hotel in central location, for shopping, dinning and walking.

The hotel’s location is in a very nice area, surrounded by lovely boutiques and restaurants. It was also very enjoyable to have a drink at the hotel bar. If I come again, I would definitely stay at the same hotel.

beautifully renovated, high design space offering all the private and public amenities one could desire in a fantastic neighborhood. lovely and helpful staff who try hard to make your stay feel personal.

the room we booked faced one of the interior courtyards so there wasn't a lot of privacy or any fresh air which we hadn't realized when booking, so the price is high given that, but still a great experience.

excellent location. Spacious enough room. comfortable bed.

Room facing to closed courtyard. Very limited fresh air in flow and also noisy at the time of breakfast due to echo.

Design and Location

Gym was very limited

Staff were exceptional! We also enjoyed the amenities such as lounge, gym, bakery. The location was even better than expected.

We should have opted for a larger room. Ours didn’t have usable windows and was small, but our friends said theirs was great.

There was everything to like about this hotel. The location is great, the hotel is beautifully decorated and appointed, the food is delicious, the room was super comfortable and the staff were fantastic - especially Andrea who was so helpful and friendly during our stay. We highly recommend staying at this wonderful establishment. You will not be disappointed.

Nothing

The hotel was quirky with beautiful decor And in a fab location .

Bedrooms were small which we did expect given the location but it lacked storage for clothes with just a very small wardrobe .

Unique in its lobby settings

Nil

Perfect location with lots of cool boutiques around and short walk to good bars and restaurants. Very helpful staff and cool unique design. I’ll definitely be going back.

Fantastic stuff, everything is so cosy

It was more than i would expect, nice property, perfect location, very clean, very good value for money

N/a

Everything was perfect - great hotel

Great service, design and location

The room facilities was a bit old.

Hip and trendy

Rooms were small

Hotel was vibrant and staff excellent

Rooms was dark and no view but cozy.

The hotel itself was wonderful, the location was amazing walking distance to everything, amazing resturants nearby, great safe neighborhood. The response from the hotel was so fast, someone was there at the room before your able to hangup the call, amazing. Staff was so so nice very kind and polite Great great experience.

Convenient location and excellent room amnesties.

Some staff is not attentive enough.