Grand Coloane Resort, Macau

Lorrie and Doris at the Front Desk were amazing and super hospitable to us. Definitely one of the major highlights of our stay

Your staff around the pool were excellent and especially friendly and helpful, especially Eva.

Fantastic place. Have visited 7 or 8 times now & plan to keep returning! Relaxing & spacious!

Pillow & mattress not so good.

It is a charming place with a nice location for a relaxing vacation. It is relatively easy to get to the attraction places. Rooms are large and comfortable in an old-money style. It is possible to swim in the pool in the late evening, which is quite rare if you rely on the experience with European, Turkish, and Egyptian resorts. Stuff requires a special note! I found them helpful and supportive.

The hotel needs some renovation. Some parts of the hotel look like they were busy in the past and are now slightly abandoned. It would be nice to have a bit more time slots for the shuttle bus.

Space and resort style

It needs a renovation

Love this place. Great location . Awesome pool. Super breakfast . Staff are very wonderful!

The pool and breakfast were great. Had a nice family time. Not too overcrowded which was great.

Some of the facilities could use a bit of a renovation but overall good.

Rooms are spacious, staff are very accommodating and facilities are great for children. Breakfast buffet had plenty of options and food was tasty.

Outdoor swimming pool water temperature was a little too hot for our liking. Especially in a hot summer day.

I love the seaview balcony and breakfast room service.

There is no snack shop or machine in the hotel.

The location is my favourite part of Macau! Very relaxing and resort like!

The facilities of the hotel are slightly dated and much needed upgrade and renovation!

We are happy guests from Hong Kong. We love the location of the hotel. It is nice green, quiet, and not far from the strip if you want to go there. The rooms are a great size, and the beds are very comfortable. We also love the breakfast. The buffet is excellent value for money, and many fresh food choices are available. The resort pool is relatively shallow but a great size, and you can find many places to sunbathe around it.

When there are few people, the Pool Bar (Service) is unavailable. I think they should be consistent with offering that service. Also, there is a gym of good size, but some equipment is old, and some functions are not working. They could do it by upgrading some of the equipment.

Great pool, my kids had great fun there.

Breakfast could be better. Chinese restaurant was also average.

this a wonderful hotel resort far away from old Macao city center but near the Cotai

in general it very good except no more shuttle bus to city center

Quite and peaceful place for family vacation

Unexpected late check in process was not enjoyable

The location of the resort just opposite to the sea

Non availablility of shuttle bus

Liked the service.

Food was not consistent

I’ve known Grand Coloane since I was a little girl and I’ve loved it ever since, so, for me, it’s very nostalgic to come back. The location and the hotel itself is beautiful and different to any hotel in Macau. The pools are great and with a relaxing ambiance. The hotel still remains mostly the same, conserving a vintage feel and I appreciate that.

Since the hotel remains mostly the same, it really should be well maintained and in some places that’s not the case and it’s a shame.

We enjoyed the pool, the breakfast and the room. Charming resort to have a break !

The landscape is great, definitely a break ! To reach the hotel, the queue to get a taxi was pretty long, we found a private one. I guess better to arrange upfront with the hotel if possible...

we love the room even we feel it is not up to date, but with the balcony and the beach view. we tried two restaurants that they provide good chinese food and breakfast. we tried dinner with indian food it was good too,the soup it's little salty other then that the bread with stuff chicken is delicious. the service was nice. I appreciate them.

the shuttle can be more often and go further be perfect. somewhere be update.

room nice, big balcony. breakfast expansive and delicious. kids loved the pools.

It was a wonderful experience. Check in was very easy, room was very spacious and comfortable. The Club area with games and entertainment for children was brilliant and the pool was fantastic. Ordering food and drink from the pool area was effortless. Will definitely come back.

It was spacious and clean, they had shuttle buses

NA

Swimming pools and variety of sport facilities. Huge room space.

Beware of outdoor red tiles slippery

The staff!! From start to finish, not a single complaint about customer service. Managers, cleaners, waiting staff, all an absolute joy. Special mention to the staff at the kids activities area. They were so amazing with our kids who had a blast with them, also the waiters were always helpful and understanding.

The place is a little bit run down, and the key card kept on needing replacement as it stopped working every time we left the room.

Breakfast is good. Location is superb. Enjoyed the tranquility of the place.