The Surfrider Hotel Malibu, Los Angeles

Staff was really nice and friendly. Very comfortable sleep and felt very clean. I would stay again.

They didn’t have room service

we had no breakfast only coffee

Amazing Hotel - great staff and location. I look forward to coming back :)

We received a warm welcome from the staff. We were escorted to our room and given the tour. Loved this property and will visit again.

The recent fires and mudslides / closure of PCH caused the staff shortage which meant no dinner on property. But we understand.

Very chic - loved the location and staff and the whole staff was just wonderful

Nothing!

The decor and the whole vibe was superb, loved it !!

Nothing not to like

Mercer! Also drinks were very well done

The mood, the design, the staff

Everything was perfect!

The room was very small and noisy. Despite double pane windows, the traffic on the main road was overwhelming.

The staff was excellent iand the amenities are great! Beach chairs, towels, surfboards WIFI.

There was nothing not to like about this hotel! 😀

Loved everything about this place. The property was well taken care of and in a great location, the room was comfortable, the staff was excellent, and food and drink options were delicious. The amenities were a nice touch as were the optional add ons. We had a great time surfing with Pete and would definitely recommend the surf lessons. Can’t wait to come back!

The location & staff are incredibly great!

The room is a little small, but cozy.

The property is pleasant enough. It’s clean minus the ants and has a nice California beach vibe. Our room was right off the parking lot so we had a lot of noise beyond just the highway. The roof deck is what makes the hotel.

It’s priced like a luxury hotel and delivers a comfortable place to stay in a good location. To be clear, the staff is really great, friendly and helpful. The hotel is just way overpriced for what it is. If you didn’t feel gauged by the price you would be extremely happy. 600+ a night for a ground floor double room is laughable. Thus the price to be in Malibu. I was there for work and wanted to be close to the venue so I didn’t have to rent a car. I should have rented a car and stayed further away. You’re charged with an amenities fee for their beach gear they have available, and they also charge you a 3% bed linens fee. One would think 600 a night could cover your linens and the beach gear. Ask for a damage deposit rather than asking your customer to pay for your beach chairs and surf boards.

Everything about our stay was amazing. Very welcoming and kind the staff. Made us feel homie

Everything we liked

Service was excellent, location can’t be beat.

Toilet paper was low quality.

The food was delicious.

We had a Seaview room and could watch the surfers while the sun went down from our balcony. The rooftop bar and restaurant was only available to guests which means you don’t have to leave if you don’t want to and the food + view was amazing. So many thoughtful touches.

The staff went above and beyond to make our stay comfortable and happy! We got engaged on Valentine's Day and when the staff found out they were super excited for us and gave us complimentary champagne! We even took ohotos on the beach with staff during their surfing break! Super fun!! Love the Surfrider; it was a jubilant and perfect weekend!! Thank you!

NA

The property is absolutely beautiful and the location is great. An easy walk to both the pier and Malibu Country Mart. Staff was very friendly and helpful.

The rooms are extremely small and get a lot of noise from the road. The space does not have a closet or anywhere to put your luggage which adds to the cramped feeling. Bugs were also a bit of an issue during our stay, we had several spiders, ants and beetles in the room. We were also a little confused at checkout when we were charged a $115 “amenity fee”, not sure what this fee was for/covered. There aren’t many amenities at this hotel so we were definitely caught off guard by that.

Location We got free upgrade ocean view because it was raining for the past days and I guess they wanted us to feel better about our stay

Not genuine friendly. Very laid back Also it was raining and they run out of umbrella ! For the amount we paid …. They also charged us for the use of WiFi extra on top of the room

Room was really nice - decor is lovely

Right opposite a busy road, was a very nice motel essentially. Rooftop & cocktails weather dependent

Learning that parking was not an amenity included in the room rate was The premium 2 nd floor Ocean view room was placed just right for an incredible view but blocked by foliage. I brought along a small box of pastries to enjoy. I left the room to enjoy the rooftop after arriving for an hour. When back the bar top was covered in ant. Box of pastry total Loss. I asked for them to be evacuated and cleaned up and they did a great job of doing just that as well as throwing out the box of pastries that was full of ants that I had placed outside. What I would have expected was some kind of acknowledgment for my loss of pastries. Nothing was extended. Front desk was again very unclear to the complimentary SUP boards and tried to charge us for use. The property is a great location with a very likable load back Malibu vibe. Super comfortable beds and uber clean. All in all the services and ability to provide them does not match the room rate.

Fabulous Boho decor. Lush bedrooms

Perfect

How clean and close to the beach it is. Also the people working there are so nice and welcoming

the location, the food, and the vibes.

super boutique and very helpful and friendly staff members.

Small boutique feel!

Unfortunately when I was staying the kitchen was out of action but would love to go back when it’s up and running!

Really comfortable relaxed hotel. incredible rooftop terrace. staff incredible.

expensive but worth it.